Novotel Suites Luxembourg 4 stars

Customer review rating (ALL Rating) 4.7/5 1,054 reviews

Novotel Suites Luxembourg - Image 1
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13 Avenue J F Kennedy, Quartier Europeen, 1855 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Fully equipped, inviting suites for maximum comfort

  • Suites that can be converted into meeting spaces

  • Gourmet area offering fresh and prepared dishes

  • 24-hour fitness room

  • In the Luxembourg business district

Our accommodation(s)

Room

Executive Suite with 1 double bed and 1 single bed

  • 3 persons
  • 34 m² / 365 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)

Hotel location

Novotel Suites Luxembourg

13 Avenue J F Kennedy, Quartier Europeen
1855 LUXEMBOURG
Luxembourg

GPS:49.620333, 6.145167

Telephone
Fax +352 27 04 89 44

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BOUTIQUE GOURMANDE

Peckish ? Open 24 hours a day, our Gourmet Boutique offers a choice of self-service snacks, meals and drinks. Do not hesitate to taste our "homemade" dishes and treat yourself at any time of the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,054 reviews

TripAdvisor Rating  4.0/5  718 reviews

Certificate of excellence 2023

Well Located but our stay was not good

Customer review rating 2.0/5

Rajender Families - Confirmed reviews ALL

First I would like to say that hotel staff was very friendly and helpful. Everything positive. on the other hand there was something in our room which we are not sure. Me and my wife got allergic to ( Sneezing /Nose blocked). we were not able to sleep at all. We noticed when we go out in lobby or hotel reception , we felt fine and as soon as we come back to room the symptoms started again. My wife condition was so worst that we had to call doctor . Again hotel staff was so helpful calling doctor and have my wife medication.

Dear Rajender, Thank you for sharing your feedback. We are heartened to hear that you found our hotel staff to be friendly and helpful. Our team takes great pride in providing exceptional service, and your acknowledgment is genuinely appreciated. However, we are deeply concerned to learn of your discomfort due to an allergic reaction experienced in the room. We maintain rigorous standards for cleanliness and hygiene, and our housekeeping team is diligent in their duties. Rest assured, we take your health and well-being very seriously. While our windows are designed to remain closed to ensure optimal soundproofing and security, we understand this may have been inconvenient in your situation. We are looking into possible solutions that can balance guest comfort with safety and noise control. We hope that you will give us the opportunity to provide you with a more enjoyable stay in the future. Kind regards, Bram Maes, General Manager

Perfect for the convention center

Customer review rating 4.5/5

Chris Business - Confirmed reviews ALL

Smooth check in and check out, quiet rooms, and perfect location if you are in town for an event at the convention center across the street.

Dear Chris, We are grateful for this kind review about your recent stay. Our aim is always to give the best experience and quality service to every guest at all times and appreciate your acknowledgement of our team and well-equipped apartments. We are pleased to know that you found our location convenient for your needs. The entire team look forward to welcoming you back on a future trip. Kind regards,

sehr gut

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

everything was fine, nothing to complain

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are happy that you enjoyed your stay with us. Your positive feedback acts as motivation for our team to keep providing great service. We hope to welcome you back to Novotel Suites Luxembourg soon for another enjoyable stay. Warm regards, Bram Maes, General Manager

Clean hotel in a good location

Customer review rating 5.0/5

Jana G. Families - Confirmed reviews ALL

We spent the weekend here and we enjoyed it. Breakfast was good, the service of Eva and the others was pleasant. Our 1 year old daughter enjoyed it too, the hotel is very child friendly. We loved the water Bar in the top floor!!!!!!!!

Dear Jana, Thank you for your feedback. We are thrilled to hear that you found our hotel clean and well-situated for your weekend getaway, and that the services provided by Eva and the team contributed to a pleasant experience. It is also wonderful to know that your little one enjoyed our child-friendly amenities and that the water bar on the top floor was a highlight of your stay. We regret to hear that our antipasti selection did not meet your expectations. While we strive to offer a variety of choices, we appreciate your suggestion and will consider it as we continuously seek to enhance our buffet breakfast offerings. Your comments on our pricing are noted, though we believe that we offer competitive rates commensurate with the quality of services and facilities provided. We are committed to delivering excellent value to all our guests. We all hope to welcome you back. Best wishes, Bram Maes, General Manager

Excellent service and well located

Customer review rating 5.0/5

Norah M. Couples - Confirmed reviews ALL

Staff were friendly in a warm and welcoming atmosphere. We had our room upgraded and had the best suite which was beautifully set up and very relaxing. Breakfast very good. Our stay was brief and amazing. The suites are well located and easy to get to.

Dear Guest, Thank you for taking the time to review your stay. We are thrilled to hear that our check-in process met your expectations with ease and efficiency, and that the cleanliness of our suites impressed you. Our commitment to sustainable practices is something we take pride in, and it is heartening to know that our efforts resonated with you. Our team members are the heart of our service, and the gentleman who assisted you upon arrival will be delighted to be recognized for his contribution to your satisfaction. It is also wonderful to learn that the complimentary room upgrade enhanced the comfort and enjoyment of your stay. We are pleased that you found the breakfast offerings to your liking and that the location of our hotel facilitated a convenient and enjoyable visit to Luxembourg. Your kind words reaffirm the efforts we put into creating a warm and welcoming atmosphere for all our guests. We all certainly look forward to seeing you in the future. Best wishes, Bram Maes, General Manager

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Other web-users rate our hotel

  • 527 reviews 9.2/10 Location
  • 808 reviews 8.6/10 Room
  • 674 reviews 9.4/10 Service
  • 14 reviews 4.7/10 WiFi
  • 394 reviews 8/10 Comfort
  • 312 reviews 7.8/10 Breakfast
  • 277 reviews 9.2/10 Cleanliness
  • 170 reviews 7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.