Hotel Muse Bangkok Langsuan - MGallery

Beautiful atmospheric hotel, rooms fantastic, breakfast buffet good. All staff were friendly and helpful. Handily located on a large side street, at the edge of Sukumvit, so a little quieter than if on main road. The Hotel advertised the best roof bar in Bangkok.This may well be the case, but don't think just because you are a hotel guest you will get to use it. The first nigh of my stay there were so many people in it (most walk-ins not staying at the hotel), not only was there nowhere to sit, but even standing and ordering a cocktail 3 TIMES and waiting 40 minutes I decided it would never come, and left. (When ordering the 3rd time and pointing the fact out to the barstaff, all I got was a shrug of the shoulder 'not my fault', no 'sorry'. The next night was different: this time a private function, so hotel guests had no right of admittance. This experience left me feeling cheated... unfortunate, as the hotel itself was beautiful.

Stayed for 4 nights in early Nov 2022 and the service was good but the system needs to improve. The Executive Room was a good size and complete with amenities such as mini bar, toiletries, bath robes, bedroom slippers, drinking water etc. The shower had strong water pressure and water was hot and stable. A word of warning; the shower uses a sliding door and the floor will get wet when you slide the it open after a shower. Best to wipe the floor in order to prevent any mishaps. Had a good check-in and check-out experience and most of the requests were handled well. The bell hop boys were polite and very helpful. They kept asking about our wellbeing and happily went about their jobs. A big shout out to Mr. Vanya and Kalyan for showing such enthusiasm in their work. Had our daily breakfast on the 19th floor and although the service was curt it was efficient. Menu was the same everyday and after 4 mornings it was a bit repetitive. Room service was on time and the food was excellent. As a Diamond member we were accorded cocktail privileges at the rooftop bar. After you declare your room number the staff will check with reception first. After it is confirmed then they will start to serve you. Can be a drag after the first time. During our stay they were doing works on the exterior of the buiding after midnight. On the first night we thought it was one off. When it happended on the second night we took the issue to the Front Desk. Next morning the FO manager Ms. Pui apologised and took steps to ensure that it would not happen for a third night in a row. She even followed up and ensured that our sleep was not interrupted. Well done to Ms. Pui. The areas that needed improve is the communication between hotel and guests. Guests should never have their sleep interrupted by late night renovations a d especially without warning. A central system should be in place to identify guests so that we do not need to be kept waiting everytime we go for breakfast or cocktails. Some may say the hotel is dark but we do not have any issue with it. Some lights to illuminate the lift panels will help. All in it was a comfortable stay. Will consider staying again just to see if there are any improvements as promised by the management.

We went to Hotel Muse for lunch and we cannot recommend it highly enough! The food options were great and we took advantage of the lunch set menu they had! All members of staff were super friendly and would definately recommend this place to anyone in bangkok!

We arrived with the massive impressed with the gesture and massive 😁 smile with Khun Pauli the front desk manager With the smooth voice of tune abd cool manner Love his services for us Nguyen from Vietnam

nice romantic boutique style hotel, dark marble, basement quality restaurant, bars and of course the speakeasy sky bar. Pleasant attentive staff and service. Mr Happy in the breakfast room will start your day with a smile. small pool for the sun worshippers. Had a little bit of a staffing issue just after covid but everyone tried to provide for all. Certainly would return as the location is easy for trains, taxi buses, near shopping and central for most locations.