Novotel Bangkok Silom Road 4 stars

Customer review rating (ALL Rating) 3.7/5 372 reviews

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ALLSAFE approved hotel

Hotel extras

  • Pool, sauna and fitness centre

  • Free WIFI throughout the hotel

  • Close to 2 skytrain stations and central pier

  • 5-minutes walk from Jewelry Trade Center

  • 25-minute drive to Suvarnabhumi Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Novotel Bangkok Silom Road

320 Silom Road, Bangrak

GPS:13.723022, 100.518481

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service


The Square, serving breakfast, lunch, dinner and all day snacks in between. This stylish, bright 122-seat main dining area is divided into different dining cuisine zones for guests' convenience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  372 reviews

TripAdvisor Rating  4.5/5  4,414 reviews

Well located hotel.

TripAdvisor rating 4.0/5

325marcosc TripAdvisor review

The hotel has good facilities and is very well located. Cleaning wise it was effective. But it suffers from a problem that most services in this region suffer from: communication in English is quite deficient and makes it very difficult for one to convey the wanted/needed information and to the hotel employees, no matter how willing they may be, when so, to help. Language barriers often inhibit or hinder better service. They were effective in replacing items such as complementary waterl and personal hygiene items. The hotel's location allows easy access to other activities and to the central region of Bangkok and other locations. Late check-ins, as was our case, can make it difficult to find and choose a meal at the hotel. However, when we arrived, the baggage clerk was extremely efficient and helpful.

Smoke smell in the room

Customer review rating 2.0/5

Sitthikorn Families - Confirmed reviews ALL

Room not ready until 5pm. Room full of smoking smell leftover. Digital door lock ran out of battery, waited for 10 min until staff came to fix. Night shift parking staff not well trained.

Nice people and my second apartment

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

I’m sens 20 years from beginning in this hotel and I know all generation the take care nice of me

Poor condition

Customer review rating 2.0/5

John Couples - Confirmed reviews ALL

Room looks realy old and noisy aircond and me as the accor member didn't get any benefit such as the welcome drink, etc.

Waste of money

TripAdvisor rating 1.0/5

Rahulkakar TripAdvisor review

First of all I wont recommend this hotel for any kind of stay as its a total waste of money and didnt even close to a regular hotel 1) room size very very small , its like living is very small cube room 2) Toilet and Bath Area ridiculous with no doors or curtain ..water spilling out 3) Breakfast buffet very very poor - only had Bread butter for vegan option and no Indian spread. i requested what they have in veg and they updated breads and cereals 4) Highly expensive as compared to what they offered Dont waste your money book anyother hotel

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Other web-users rate our hotel

  • 1,054 reviews 8.5/10 Location
  • 1,365 reviews 5.2/10 Room
  • 1,160 reviews 7.5/10 Service
  • 65 reviews 4/10 WiFi
  • 640 reviews 5.1/10 Cleanliness
  • 480 reviews 4.2/10 Comfort
  • 402 reviews 4.3/10 Vibe
  • 347 reviews 4.6/10 Amenities

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