I recently stayed at the hotel on the nights of the 12th and 13th of June and have stayed there on many previous occasions. It was clear that the hotel had only just reopened. Everything about the stay was excellent. The Front of Office Manager, Shampoo, was exceptionally helpful and we were upgraded to a suite room in view of my accor status. It turned out that during the pandemic I had in fact been speaking to Shampoo on a number of occasions about possible previous bookings and she had been similarly very helpful. It was good to get the opportunity to thank her personally. The restaurant wasn't open when we stayed but apparently will be opened soon. The breakfast was very good. All in all a very good stay.

It is back with a slow start but the Novotel Silom is back and operational after Covid. The hotel is close to everything and rooms are great. All of Bangkok is struggling to get back on its feet so good to seem a great hotel like this back for everyone

Hello. Although the hotel is very good and in good location and the staff helpful, I was incorrectly invoiced $41 even though I booked using 2000 rewards points. I should have only been charged 170 THB?

Rooms are small, but have the essentials. Shower head was very clogged with limescale and needs cleaning. Had to request more shower gel and shampoo every day. One tiny bottle for two people showering twice a day just isn't enough. With almost no guests, and the breakfast room empty, the buffet service is currently suspended. The pool is also closed at the moment. I like the location and the staff were helpful and courteous.

Can in during Covid and was professional and efficiently well treated. They really went out of their way to make us feel at home.