Love comfy bed and large bathroom but BF will need to improve

The fridge is not cold. There's no ice. The bar at the pool is non-existent. The seafood dinner is not really impressive, and there was basically no-one to greet me when I was there. In conclusion, it was a bad experience for a novotel.

All the staff were very professional and helpful. Hotel is very well located and the food served in the restaurant was good. The only negative thing to highlight is the lack of hygiene in the bathroom, lack and maintenance of some room devices.

Absolutely fine for our needs. Breakfast had an extensive range of things to choose from, the staff were very pleasant and helpful and there was a pleasant little café on the ground floor. The bedrooms were on the small side but the beds were comfy. it was a good base that we used on 3 occasions during our travels in Thailand. Possible negative for some people is that it is situated on a very busy road junction and not as easy as we thought to walk to the river or the BTS/Metro but they did have a shuttle bus hourly to the station, It suited us and we may well use again in the future.

The staff was wonderful, always willing to help and every single one of them was very pleasant. They were the ones that made the trip such a joy to remember!

Clean and well maintained. Courteous staff.7th floor swimming pool was a highlight. Will stay again if I go to bangkok.well located close to all amenities.good view of Bangkok from my room at 16th floor.

The check in was very nice, i can't remember the name of the receptionist but she was very helpful and cheerful.

Helpful staff, spacious room (separate bedroom and 1 1/2 bathrooms!) nice breakfast, well-priced dinner buffet

Excellent services , located not far from Satorn and the public transports BTS/MRT

In general, it was good stay. Good location and clean bed and room. My only complain is breakfast; coffee was horrible so I had to go to starbucks cross the road every morning, omelette station was run by one chef so there was a long queue.

A good experience but swimming pool was small and we didn t have space to star there

Breakfast was poor with a small selection of cold meats and fruit. Pool area had no atmosphere

Everything is good and thanks for all staff effort to make me a nice stay here

Paid extra money for breakfast iron rust water felt terrible

Even the location is nice, but this is not novotel standard service as I know. The reception is ok , but housekeeping must get improvement. Just a hotel room without amenities standard, no toothbrush, no vanity set, no slippers, even 1 nite no bottle water. More on 3 star hotel than 4 stars service.