Novotel Bangkok Silom Road Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 3,796 reviews

Information message

Novotel Bangkok Silom Road
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+ 24 Services

Hotel extras

  • Pool, sauna and fitness centre

  • Free WIFI throughout the hotel

  • Close to 2 skytrain stations and central pier

  • 5-minutes walk from Jewelry Trade Center

  • 25-minute drive to Suvarnabhumi Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Bangkok Silom Road

320 Silom Road
10500 bangkok

Fax: (+66)2/2069200

Check-in from 14h00

Check out up to 12h00

  • NBR 552:  552 ON NUCH BTS STAT

  • PLOENCHIT ROAD:  Ploenchit Road Ploenchit



  • By plane

    DON MUEANG INTERNATIONAL APT At 30km / 18.64 miles

  • By plane

    SUVARNABHUMI INT L At 33km / 20.51 miles - Shuttle paying

  • By boat

    SATHORN PIER At 1km / 0.62 miles

GPS:13.723022, 100.518481

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


The Square, serving breakfast, lunch, dinner and all day snacks in between. This stylish, bright 122-seat main dining area is divided into different dining cuisine zones for guests' convenience.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 231

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Novotel Bangkok Silom Road

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,796 reviews

TripAdvisor Rating 4.5/5

4,298 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very Professional

Customer review rating 5.0/5

Robert C. Couples - 30/09/2020 Confirmed reviews ALL

Can in during Covid and was professional and efficiently well treated. They really went out of their way to make us feel at home.

Dirty pillow, worn-out towel

Customer review rating 0.5/5

Somkiat J. Families - 26/03/2020 Confirmed reviews ALL

Horrible experience, the pillow was filthy unclean full of saliva stain and the fungus. Water in the bathroom was yellow and smell of rust. My room number was 1217 please check the pillows I have taken the pictures when I saw this filthy, unfortunately, I saw this pillow when I woke up as the pillowcase look clean and I didn't check the inside pillow before I go to sleep. I booked two-room, one for my family room number is 1204 the room smell unfresh maybe because of the wet carpets but I didn't mention about how filthy is inside the pillows because I don't want to disappoint my family about dirty filth bed that they were slept on. It looks fine with the pillowcases but unfortunately, the pillow itself is gross.

Nothing relevant

Customer review rating 3.0/5

Anonymous Solo - 21/03/2020 Confirmed reviews ALL

It’s a well situated Hotel. Design is nice buy a bit outdated or not well mantiened. Reception Staff not very friendly

Good location

Customer review rating 3.5/5

Ae T. Business - 18/03/2020 Confirmed reviews ALL

Good location although the hotel needs a good clean

Good location

Customer review rating 5.0/5

Odette Friends - 15/03/2020 Confirmed reviews ALL

Nice room, good location & breakfast.

Well locate, comfy bed

Customer review rating 3.5/5

Cs Families - 07/03/2020 Confirmed reviews ALL

Love comfy bed and large bathroom but BF will need to improve

Well located.

Customer review rating 1.5/5

Todd L. Solo - 02/03/2020 Confirmed reviews ALL

The fridge is not cold. There's no ice. The bar at the pool is non-existent. The seafood dinner is not really impressive, and there was basically no-one to greet me when I was there. In conclusion, it was a bad experience for a novotel.

good stay

Customer review rating 3.5/5

Anonymous Solo - 01/03/2020 Confirmed reviews ALL

All the staff were very professional and helpful. Hotel is very well located and the food served in the restaurant was good. The only negative thing to highlight is the lack of hygiene in the bathroom, lack and maintenance of some room devices.

Enjoyab;e stay in Bangkok

TripAdvisor rating 5.0/5

BRIAN H 01/03/2020 TripAdvisor review

Absolutely fine for our needs. Breakfast had an extensive range of things to choose from, the staff were very pleasant and helpful and there was a pleasant little café on the ground floor. The bedrooms were on the small side but the beds were comfy. it was a good base that we used on 3 occasions during our travels in Thailand. Possible negative for some people is that it is situated on a very busy road junction and not as easy as we thought to walk to the river or the BTS/Metro but they did have a shuttle bus hourly to the station, It suited us and we may well use again in the future.

Great experience

Customer review rating 5.0/5

Mary Friends - 27/02/2020 Confirmed reviews ALL

The staff was wonderful, always willing to help and every single one of them was very pleasant. They were the ones that made the trip such a joy to remember!

Excellent facilities

TripAdvisor rating 5.0/5

Navaneetharammohan 21/02/2020 TripAdvisor review

Clean and well maintained. Courteous staff.7th floor swimming pool was a highlight. Will stay again if I go to bangkok.well located close to all amenities.good view of Bangkok from my room at 16th floor.

Buena ubicación, hotel limpio y cómodo.

Customer review rating 5.0/5

Olga Friends - 15/02/2020 Confirmed reviews ALL

The check in was very nice, i can't remember the name of the receptionist but she was very helpful and cheerful.

Nice stay

Customer review rating 4.5/5

Robert H. Families - 12/02/2020 Confirmed reviews ALL

Helpful staff, spacious room (separate bedroom and 1 1/2 bathrooms!) nice breakfast, well-priced dinner buffet

Very good stay

Customer review rating 5.0/5

Chai Solo - 05/02/2020 Confirmed reviews ALL

Excellent services , located not far from Satorn and the public transports BTS/MRT

Well located

Customer review rating 3.5/5

Anonymous Couples - 29/01/2020 Confirmed reviews ALL

In general, it was good stay. Good location and clean bed and room. My only complain is breakfast; coffee was horrible so I had to go to starbucks cross the road every morning, omelette station was run by one chef so there was a long queue.

Bien situé

Customer review rating 4.0/5

Anonymous Couples - 28/01/2020 Confirmed reviews ALL

A good experience but swimming pool was small and we didn t have space to star there


Customer review rating 3.0/5

Linda K. Couples - 25/01/2020 Confirmed reviews ALL

Breakfast was poor with a small selection of cold meats and fruit. Pool area had no atmosphere

Good stay

Customer review rating 5.0/5

Anonymous Solo - 21/01/2020 Confirmed reviews ALL

Everything is good and thanks for all staff effort to make me a nice stay here


Customer review rating 0.5/5

Anonymous Couples - 16/01/2020 Confirmed reviews ALL

Paid extra money for breakfast iron rust water felt terrible

Is this real Novotel standard hotel?

TripAdvisor rating 3.0/5

bennywinotoo Family - 06/01/2020 TripAdvisor review

Even the location is nice, but this is not novotel standard service as I know. The reception is ok , but housekeeping must get improvement. Just a hotel room without amenities standard, no toothbrush, no vanity set, no slippers, even 1 nite no bottle water. More on 3 star hotel than 4 stars service.

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