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ibis Kiev City Center Hotel 3 stars

Customer review rating 4.5/5 4,388 reviews

ALLSAFE approved hotel

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ibis Kiev City Center
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+ 18 Services

Hotel extras

  • Close proximity to the city center.

  • 4 fully equipped conference rooms.

  • Rich cooked buffet breakfast served from 7 am until 10:30 am.

  • Free WiFi throughout the hotel and business area.

  • Close proximity to the central train station.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • KIEV BORYSPIL Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
Business services
  • 4 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Kiev City Center

Taras Shevchenko boulevard 25
01032 kiev
ukraine

Tel: +380445912222

Fax: (+380)44/5912200

Check-in from 12h00

Check out up to 12h00

  • KYIV METROPOLITEN :  RED LINE UNIVERSITY STN

  • By plane

    KIEV BORYSPIL At 37km / 22 miles - Shuttle paying

  • By train

    TSENTRALNIY VOKZAL At 1km / 0 miles

GPS :50.445344, 30.498471

Our accommodation(s)

Our restaurants and bars

74 URBANFOOD

Type of cuisine: Thematic cuisine

Casual atmosphere with street art touch that inspires and attracts with simple & authentic menu from all sides of the world. 74 URBANFOOD is a perfect spot for some quality time, delicious food and a great selection of soft drinks and wines.

BAR

The Bar: a friendly place to get together at any time of the day.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Rooftop Terrace

As its name suggests, this rooftop bar comes in with a view and an extensive drinks menu with a very special signature cocktails.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 75

  • Maximum capacity: 80 people

Find out more

Our guest reviews for
ibis Kiev City Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,388 reviews

TripAdvisor Rating 4.0/5

1,530 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great location

Customer review rating 4.5/5

Aleksandra Families - 16/09/2021 Confirmed reviews ALL

Nice room, good service, super convenient location

Dear Aleksandra, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Great helpful staff, room perfect, food good. Parking difficult and staff know about availability and payment methods for public parking

Customer review rating 4.0/5

Kieran C. Couples - 16/09/2021 Confirmed reviews ALL

Generally v good

Dear Kieran, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Excellent location

Customer review rating 5.0/5

Sorin G. Business - 14/09/2021 Confirmed reviews ALL

Very nice and clean hotel. friendly and competent staff, excellent location next to underground station and to downtown. A first choice hotel. I will definitely return.

Dear Sorin, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Great place for staying.

Customer review rating 4.5/5

Oleksandr D. Couples - 12/09/2021 Confirmed reviews ALL

Great customer service and wonderful restaurant. Thank you

Dear Oleksandr, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Vocation in Ukraine

Customer review rating 5.0/5

Moosa A. Friends - 10/09/2021 Confirmed reviews ALL

I enjoyed my stay in ibis hotels Kyiv and Lviv and I stay In ibis hotels again with my next trip to Ukraine

Dear Moosa, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Lack of hot water for shower

Customer review rating 3.0/5

Ozi Couples - 06/09/2021 Confirmed reviews ALL

We stayed 2 days, on day one there is totally no hot water for shower. Day 2 they said it is fixed but again not warm enough to get a good hot shower. The hotel is in a good location. The breakfast was good also.

Dear Ozgur, Thank you for taking the time to tell us about your experience at the ibis Kiev City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yulia Sivashova - Front Office Manager h7…

So bad stay

TripAdvisor rating 1.0/5

BG33333333 Solo travel - 02/09/2021 TripAdvisor review

Air conditioning down 1st day system key down, no possibility to open the door for all evening and night 2nd day no hot water at all No room cleaning during the stay and no towel changed People sleep in the entrance during the night Really disappointed of this hotel Was much much better before

Dear Guest, Thank you very much for choosing ibis Kiev City Center hotel and for taking time to post your feedback following the recent stay at our hotel. As I can see, unfortunately, you are not 100% satisfied with your stay. Opinion of our guest is extremely important for us, as the comfort of our guests is the highest priority. As we strive to provide superior service for each of our guests, therefore we kindly ask you to provide as with more detailed information about all inconveniences emerged during your last stay. Thank you again for your feedback. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yulia Sivashova - Front Office Manager h7143-rm@accor.com

Ibis good standard

Customer review rating 3.5/5

Antonello Families - 29/08/2021 Confirmed reviews ALL

Ibis kiev center, good hotel, fresh and clean, not in the center center, but very good position,

Dear Antonello, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Andrii Shypov - Reservation Supervisor h7…

Good stay

Customer review rating 3.5/5

Yeliz Families - 28/08/2021 Confirmed reviews ALL

We very enjoyed our stay in IBIS Kiev City Center. The room was cleaned nearly everyday and everything was very well-organised. The staff was also friendly and helpful. It would be better if you could provide hair dryer in the rooms. Thank you.

Dear Yeliz V., We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrii Shypov - Reservation Supervisor h7…

Well located

Customer review rating 4.0/5

Anonymous Friends - 27/08/2021 Confirmed reviews ALL

That was great but breakfast was poor and room service is poor

Dear Guest, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Andrii Shypov - Reservation Supervisor h7…

Good hotel in Kiev!

Customer review rating 5.0/5

Matt Couples - 26/08/2021 Confirmed reviews ALL

Good standard of the hotel, good price and nice staff members.

Dear Mateusz, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shypov Andrii - Reservation Supervisor h7…

Really welcome???

Customer review rating 2.0/5

Ladislav Families - 26/08/2021 Confirmed reviews ALL

Experience from restaurant - small bill from restaurant was not possible to transfer at my room number. I never had to deal with it. As a Gold member I spent significant money in these hotels… Do you really welcome your members???

Dear Mr. N., Thank you for taking the time to tell us about your experience at the ibis Kiev City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Such loyal guests as you are of highest importance to us; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Andrii Shypov - Reservation department h7…

Bad hotel ever

Customer review rating 0.5/5

Mohamed A. Families - 24/08/2021 Confirmed reviews ALL

As accor costomer I stay. In alot of accor hotels world wide and I have amembership longtime ago. I surprise that this ibis hotel management was one of the bad management staff they have no experience at all. I stay first in standard toons ( 3 rooms ) than I request to find 3 family room for me so I get it after 2 days. I told them clearly that I will stay tell 17 August but I will pay daily to avoid exceeding the credit card limit. First of all they rise the price next day while I booked for whole period on the same price. Second after 2 days they called me on 12 noon and told me that I have to leave because some body book this rooms from booking.com , abd I find that they put my roons as vacant while I stay in it, so after alot of talking they said that yhey will keep one family room for me and I have to check out from 2 off them which is not suitable for me.I find my self in very bad situation in the middle of my trip yo Kiev and took my leagues and went with Taxi to search for hotle and I spent the day on searching and changing hotels

Dear Mr. A., Thank you for taking the time to tell us about your experience at the ibis Kiev City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nikolay Tumanovskiy - Hotel Manager h7…

Good stay

Customer review rating 5.0/5

L Couples - 22/08/2021 Confirmed reviews ALL

Good bed, sound proof room, good breakfast.

Dear Liubov, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shypov Andrii - Reservation Supervisor h7…

Comfortable stay in a good location.

Customer review rating 4.5/5

Pedro B. Friends - 10/08/2021 Confirmed reviews ALL

When you choose Ibis you choose a trustworthy brand that until now it has not disappointed me. The is well-located, clean, and the staff is kind and efficient.

Dear Pedro, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Comfy stay

TripAdvisor rating 5.0/5

GMRausis 03/11/2020 TripAdvisor review

It was pleasant overnight, the room on 14th floor with the botanical garden view. The property is well situated near Victory’s place also close to the main Railway station. And 20 mn walk towards Kreshatik.

Dear Mr. Rausis, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Alexandra Ruda - Quality Manager

Great location, rooms, and service

TripAdvisor rating 4.0/5

Landorin 07/03/2020 TripAdvisor review

The location is very close to the city center and the room was very cozy and nicely decorated. The services at the reception as well as the cleaning service was excellent. The breakfast buffet selection was good. Despite being close to a main road it was pretty quiet (with the window closed). The bed was too hard unfortunately, causing back pain after just a few nights and the A/C can only be used for heating during winter which got the room too warm at some point unfortunately (and you cannot fully open the window probably due to security reasons on a higher floor). If these things would be improved (especially something to soften the bed) it would make this hotel an even better choice!

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roman Grygoriev - Front Office Manager Assistant

Good Location

TripAdvisor rating 4.0/5

ben736 Family - 13/01/2020 TripAdvisor review

Staff were very friendly - easy location to get around the city and not far from the subway - Would have been good to have coffee and tea facilities in the room but the bar is open 24 hours so no real problem.

Dear Ben, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Alexandra Ruda - Quality Manager

Satisfied customer

TripAdvisor rating 5.0/5

Eyal S Business - 16/12/2019 TripAdvisor review

Hi I had a good stay I always enjoy staying in Ibis City Center Hotel is very comfortable Hotel is near my office I have all the services which I need, inside the hotel, especially breakfast & dinner.

Dear Eyal, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev and for sharing your impressions following the recent stay with us. We appreciate so much your high rates and positive comments regarding our services, especially regarding our breakfast and location; it is very important for us and serves as an additional encouragement for all of our colleagues. Thank you again for your comments. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Artur Shvets-Bohdanov - Front Office Supervisor

Canan was in the house :)

TripAdvisor rating 5.0/5

Explore264172 Business - 13/12/2019 TripAdvisor review

Great service! Attentive and smiling faces at all times! Congrats to all of you. I am looking forward to coming back to your hotel as soon as possible. Hope I may catch the Christmas period next time!

Dear Canan, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager

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