ibis Cancun Centro 3 stars

Customer review rating (ALL Rating) 4.2/5 558 reviews

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Av Tulum y Nichupte, Supermanzana 11 M2 L3, 77504 Cancun, Mexico

Description

Hotel extras

  • Hotel just 15 minutes from the crystal-clear waters of Cancun

  • Hotel 20 minutes from Cancun International Airport

  • Hotel 8 minutes from the ADO Terminal

  • Hotel less than 6 km from the crystal clear waters of Cancun

  • Must-see spots: Plaza de Toros, Playa Delfines, Playa Tortugas, Playa Forum

Our accommodation(s)

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Hotel location

ibis Cancun Centro

Av Tulum y Nichupte, Supermanzana 11 M2 L3
77504 Cancun
Mexico

GPS:21.143631, -86.825005

Telephone
Fax +52 998 272 8501

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN LOUNGE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  558 reviews

TripAdvisor Rating  3.7/5  1,447 reviews

Customer review rating 5.0/5

Tania C. Business - Confirmed reviews ALL

AGRADABLE, AMENA,COMODA

Customer review rating 5.0/5

Miguel V. R. Business - Confirmed reviews ALL

hotel limpio y comfortable

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente,

Customer review rating 3.5/5

Villegas N. Solo - Confirmed reviews ALL

Customer services was defficient, I asked like 3 times to try to solve an issue with TV, Internet is so slow, at my level (floor 6) the internet disconnect every 10 min, it was so annoying.

Customer review rating 4.0/5

Shiferaw H. Y. Business - Confirmed reviews ALL

The hotel very clean nice but they should offer face towel and iron in the room not outside They have one iron next the elevator every one in that floor they use. We are paying the price please give iron in the room and face towel. Most people stay in that hotel come for business than you have to go out waiting to iron your clothes you might miss the meeting please improve.

Dear Shiferaw H. Y., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found our location and cleanliness to your satisfaction. We appreciate your suggestions regarding the provision of face towels and in-room irons. Please be assured that we take guest feedback seriously, and we will consider your input as we continue to enhance our guest experience. Your comfort and convenience are important to us, and we strive to meet the expectations of our business guests. Thank you once again for your review. We look forward to welcoming you back in the future. Best regards, ibis Cancun Centro

Customer review rating 5.0/5

Jenalyn B. Families - Confirmed reviews ALL

Friendly staff

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Other web-users rate our hotel

  • 552 reviews 9/10 Location
  • 713 reviews 3.4/10 Room
  • 548 reviews 7/10 Service
  • 44 reviews 4.6/10 WiFi
  • 431 reviews 2.1/10 Comfort
  • 283 reviews 4.4/10 Cleanliness
  • 218 reviews 5.7/10 Value
  • 213 reviews 6.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.