Grand Mercure Nelson Monaco Apartments 4.5 stars

Customer review rating 4.4/5 2,361 reviews

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Grand Mercure Nelson Monaco Apartments
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Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Early check-in/Late check-outPaying
  • LaundryPaying
  • Boutiques/shopping
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • MassagePaying
  • Babysitting on request
  • GolfPaying
  • Outdoor tennis court (Nearby)
  • Bicycles rentalPaying
Catering
  • Breakfast NearbyPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service available
Information message

Hotel location

Grand Mercure Nelson Monaco Apartments

6 Point Road
Monaco
PO Box 2369, Stoke
7011
nelson
new zealand

Tel: +6435478233

Fax: (+64)3/5478244

Check-in from 14h00

Check out up to 10h00

  • Point Road :  Stoke Line Point Road

  • By plane

    NELSON At 3.6km / 2.24 miles

GPS :-41.305485, 173.219589

Our accommodations

With 4 different accommodation options, there is something to suit everyone. The Standard hotel rooms have distinctive interior décor and the 1 Bedroom Studio Apartments are spacious and comfortable. For family and friends traveling together the two bedroom cottages are perfect, self contained and on two levels the bedrooms and living areas are separate. For that romantic weekend stay in a self contained Summerhouse Cottage, with its 4 poster bed and spa bath it’s a relaxing and charming.

Cosy Room with queen bed

Accessible room
  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Direct dial telephone

Seaview Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: Sea side *

* Subject to availability

Rooms

Our restaurants and bars

The Monaco Kitchen

Type of cuisine: Regional

Executive Chef Jay Olsen and the team at The Monaco Kitchen champions Nelson's fabulous regional produce and serves it to you as sharing plates and feasts you can enjoy with friends, family or sweetheart. Taste, Share, Feast!

Dinner

17:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TMK BAR and COURTYARD

Non contractual photo

The open courtyard is the perfect place to dine alfresco or enjoy casual snacks and drinks on a sunny day. Dine on the delicious cuisine from The Monaco Kitchen, or sample some wine or beer from the extensive and locally-sourced menu.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 252

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Grand Mercure Nelson Monaco Apartments

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,361 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,137 reviews

Lovely stay

Customer review rating 4.4/5

Sharon S. Families - 28/03/2020 Confirmed reviews ALL

It was lovely and loved the old feel of an English style accommodation. Pity I didn’t stay longer.

Great spot

Customer review rating 4.4/5

Warwick M. Couples - 24/03/2020 Confirmed reviews ALL

Stayed eight enjoyable days. Staff nice and helpful and the room suited us for a longish stay.

Good stay at a good conference

Customer review rating 4.4/5

Mark Business - 22/03/2020 Confirmed reviews ALL

The hotel is very pleasant with a village feel to it. It is a short distance to the airport and a bit more to the city. Lovely views across the water but noisy from planes and traffic on the motorway. Very English feel to the buildings. Room had great spa bath and shower but limited facilities. Sheets not changed for four days. Good pub opposite which impacts on the hotel bar. Good breakfasts. Best here with a car as 20 minute walk to the shops.

Relaxed environment which is delightfully quaint

Customer review rating 4.4/5

Nigel Business - 22/03/2020 Confirmed reviews ALL

We stayed 5 nights in a clean relaxed yet professionally run place. Walking distance to Stoke and an easy bus trip away from Nelson central & Richmond, with buses running every half hour.

Great ambience

Customer review rating 4.4/5

Sue O. Families - 22/03/2020 Confirmed reviews ALL

Great check-in, lovely old English feeling to the resort, quiet, clean and comfortable. Spacious rooms

Customer review rating 4.4/5

Anonymous Couples - 22/03/2020 Confirmed reviews ALL

Everything a little tired. Bathroom items very limited. Continental breakfast Ok, but the milk in the jug was curdled. The cooked breakfast was poor.

Not quite as good as usual

Customer review rating 4.4/5

Anonymous Business - 19/03/2020 Confirmed reviews ALL

I had to move the beds and there was some serious cleaning required that i discovered when doing so....normally the rooms are super clean so it was a bit of a nasty surprise.

Good Stay, well located

Customer review rating 4.4/5

Peter G. Business - 18/03/2020 Confirmed reviews ALL

all good, on arrival my name was confused with my email address, once that was sorted everything flowed as it should.

Dear Mr G., Thank you for taking the time to provide a review for the Grand Mercure Nelson Monaco Apartments. We very much appreciate your comments. Positive feedback always serves as encouragement to our staff to continuously improve the quality of our service. We wish you all the best for your future travels. Wherever they lead you, may they be safe, healthy and happy. Sincerely, Karma Argyle Administration Coordinator

Very pleasant experience.

Customer review rating 4.4/5

C. Solo - 17/03/2020 Confirmed reviews ALL

Pleasant comfortable and welcoming!

Dear Herb, We very much appreciate your lovely review regarding your stay at the Grand Mercure Nelson Monaco Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karma Argyle Administration Coordinator

Service was excellent but daily meals were disappointing.

Customer review rating 4.4/5

Terry K. Couples - 17/03/2020 Confirmed reviews ALL

Our room was very nice, the wardrobe could have been better designed for ease of access and storage. Our requests were satisfied promptly and cheerfully in every case so our stay was excellent in every way except for the meals, which were insufficient in content and choice and certainly not value for money.

Dear Mr K., Thank you for your review of the Grand Mercure Nelson Monaco Apartments, we very much appreciate your comments. I'm so glad that you enjoyed your room and had a comfortable stay. I apologize that your dining experience did not meet your expectations and will certainly pass your feedback on to our Food and Beverage team for review. Thank you again for sharing your experience, and we hope your future travels with be pleasant and safe. Sincerely, Karma Argyle Administration Coordinator

Great place and staff

Customer review rating 4.4/5

Alan H. Business - 17/03/2020 Confirmed reviews ALL

staff went out of way to assist in Conference and personal requirements

Dear Mr H., We very much appreciate your comments regarding your stay at the Grand Mercure Nelson Monaco Apartments. We're so pleased that you enjoyed your stay with us. I have contacted housekeeping to ensure that the cutlery and dishes with be matched correctly, thank you for advising us of this. You also make a good point regarding the orientation of our front office. As we are looking at refurbishing this area I will pass this on to management to consider. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. All the best for a happy and healthy 2020. Sincerely, Karma Argyle Administration Coordinator

Fantastically great and helpful staff.

Customer review rating 4.4/5

Anonymous Business - 17/03/2020 Confirmed reviews ALL

Most pleasant.

Kia ora, Thank you very much for taking the time to provide such a lovely review of the Grand Mercure Nelson Monaco Apartments. We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we wish you the best for your future travels, may they be happy, healthy and safe. Sincerely, Karma Argyle Administration Coordinator

well located great outlook

Customer review rating 4.4/5

James Business - 15/03/2020 Confirmed reviews ALL

the facilities suited our needs very well easy to find for a first trip to nelson

Kia ora Mr H., Thank you very much for taking the time to provide a review for the Grand Mercure Nelson Monaco Apartments. Receiving positive feedback always serves as motivation for staff to continuously improve the quality of our services. We're so glad that you enjoyed your stay and hope to accommodate you again in the future. Until then, we wish you all the best for your future travels, wherever they may lead you. May they be happy, healthy and safe. Sincerely, Karma Argyle Administration Coordinator

Great location

Customer review rating 4.4/5

Anonymous Business - 12/03/2020 Confirmed reviews ALL

Clean rooms but hate the fluro bulbs in the lights and having no lamp in the living room meant I watched TV in the dark!

Dear Lisa, We very much appreciate your comments regarding your stay at the Grand Mercure Nelson Monaco Apartments. It is always a pleasure to receive positive feedback. I will share your comments regarding additional lighting with our team. I've also passed on your kind words to our restaurant staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karma Argyle Administration Coordinator

What a difference!

Customer review rating 4.4/5

Neal Couples - 09/03/2020 Confirmed reviews ALL

It's been just over a year since I last stayed at this property in one of the Summerhouse Cottages and dined at TMK restaurant and what a difference a year makes. The rooms have had a soft refurb making them more airy and light, while still retaining the character and charm. New lounge sofa and large Smart TV finish off the update which was great to see. While there wasn't much of a change visually to the restaurant, there has possibly been changes with staff, which made a massive improvement to myself in terms of the service and overall experience for dinner! Kayla was super friendly and attentive, service was quick and the food (lamb special with a couple of sides) was perfect. Unfortunately Kayla was on breakfast service and I found this a little disjointed and slow, however the food again was standout from the a la carte menu.

Kia ora Neal, We very much appreciate your comments regarding your stay at the Grand Mercure Nelson Monaco Apartments and your dining experience at our restaurant TMK. It is always a pleasure to receive positive feedback. I will share your comments with our team, in particular Kayla and her supervisor.. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karma Argyle Administration Co-ordinator

well located

Customer review rating 4.4/5

Trevor C. Friends - 08/03/2020 Confirmed reviews ALL

great comfortable Good friendly helpfull service and staff

Dear Trevor, Thank you for providing such a lovely review of your stay with the Grand Mercure Monaco Apartment. Positive feedback always serves as encouragement to our staff to continuously improve the quality of our service. We look forward to accommodating you again during your next visit to Nelson. Sincerely, Karma Argyle Administration Co-ordinator
Customer review rating 4.4/5

Shelley Families - 03/03/2020 Confirmed reviews ALL

Lovely view, plenty of pillows and towels and a comfortable bed. Will definitely stay there again.

Kia ora Shelley, Thank so so very much for your kind and complimentary review regarding your stay at the Grand Mercure Nelson Monaco. We're so pleased that you had a comfortable and enjoyable stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. All the best for your future travels. Haere ra, travel well. Karma Argyle Administration Co-ordinator

Was my favourite!

Customer review rating 4.4/5

Stuart G. Business - 03/03/2020 Confirmed reviews ALL

Disappointed to be honest. Used to be my fave NZ Hotel but now it's tired, needs Aircon, the restaurant has gone downhill to sharing plates only. Still nice rooms but overall it needs updating

Dear Stuart, Thank you for taking the time to tell us about your experience at the Grand Mercure Nelson Monaco Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are at the moment reviewing the hotel for upgrade in certain areas and look forward to sharing this revamp with our guests in the year to come. I will pass on your positive comment regarding the helpful reception staff as I'm sure they will be very pleased to hear it. I will also forward your comments regarding the restaurant menu to our head chef for consideration. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karma Argyle Administration Co-ordinator

Excellent accommodation with a peak of the water

TripAdvisor rating 4.0/5

Keith C 03/03/2020 TripAdvisor review

We were pleasantly surprised by the spaciousness and character of our room. We thought the location might have been inconvenient but the off-peak drive into the centre of Nelson was less than 15 minutes. The location allowed us to get out and walk along the estuary and enjoy the fine weather at the time. The Grand Mercure would be our first choice for future visits to Nelson.

Kia ora Keith, We appreciate you for providing such a lovely review of the Grand Mercure Nelson Monaco. Thank you. It always provides such positive encouragement for our staff who strive to continuously improve our services. We are so fortunate to have a lovely view out to the estuary and have such a beautiful setting. How fantastic that the weather also turned on a smile for you. Thank you again for sharing your experience and we hope to see you again in the future. Haere ra, travel well. Karma Argyle

Beautiful & Worth Every Penny

Customer review rating 4.4/5

Kathryn B. Families - 02/03/2020 Confirmed reviews ALL

Best accommodations in New Zealand that we have experienced so far & Would definitely recommend the Terrace House!

Kia ora Kathryn, We very much appreciate your comments regarding your stay at the Grand Mercure Nelson Monaco Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team and Kayla in particular as I'm sure she will be thrilled to hear it. Positive feedback always serves as fantastic encouragement to our staff as we strive to continuously improve the quality of our services. In regards to the dryer, please allow me to provide my sincerest apologies for any inconvenience caused. I am looking into the matter and will ensure that there are clear instructions available and that it is now working properly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karma Argyle Administration Co-ordinator
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