Grand Mercure Nelson Monaco Apartments 4.5 stars

TripAdvisor rating 4.0/5 1,124 reviews
Grand Mercure Nelson Monaco Apartments
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Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Early check-in/Late check-outPaying
  • LaundryPaying
  • Boutiques/shopping
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf
  • Outdoor tennis court (Nearby)
  • Bicycles rental
Catering
  • Breakfast Nearby
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Grand Mercure Nelson Monaco Apartments

6 Point Road
Monaco
PO Box 2369, Stoke
7011
nelson
new zealand

Tel: +6435478233

Fax: (+64)3/5478244

Contact email

Check-in from 14h00

Check out up to 10h00

  • Point Road :   Stoke Line Point Road

  • By plane

    NELSON At 3.6km / 2.24 miles

GPS :-41.305485, 173.219589

Our accommodations

With 4 different accommodation options, there is something to suit everyone. The Standard hotel rooms have distinctive interior décor and the 1 Bedroom Studio Apartments are spacious and comfortable. For family and friends traveling together the two bedroom cottages are perfect, self contained and on two levels the bedrooms and living areas are separate. For that romantic weekend stay in a self contained Summerhouse Cottage, with its 4 poster bed and spa bath it’s a relaxing and charming.

Cosy Room with queen bed

  • Max. number of persons: 2
  • Area: From 19
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Direct dial telephone

Seaview Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 19
  • Views: Sea side *

* Subject to availability

Laneway Suite with king bed

  • Max. number of persons: 2
  • Area: From 50
  • Ironing board and flat-iron
  • Direct dial telephone

Garden Suite with king bed

  • Max. number of persons: 2
  • Area: From 50
  • Views: Garden side *

* Subject to availability

2 bedroom Terrace House

  • Max. number of persons: 4
  • Area: From 80
  • Views: Garden side *

* Subject to availability

  • Ironing board and flat-iron
  • Direct dial telephone

Romantic Summerhouse Cottage

  • Max. number of persons: 2
  • Area: From 80
  • Views: River side *

* Subject to availability

  • Ironing board and flat-iron
  • Direct dial telephone

Our restaurants and bars

The Monaco Kitchen

Type of cuisine: Regional

Executive Chef Jay Olsen and the team at The Monaco Kitchen champions Nelson's fabulous regional produce and serves it to you as sharing plates and feasts you can enjoy with friends, family or sweetheart. Taste, Share, Feast!

Dinner

17:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TMK BAR and COURTYARD

Photo non contractuelle / Strictly non binding

The open courtyard is the perfect place to dine alfresco or enjoy casual snacks and drinks on a sunny day. Dine on the delicious cuisine from The Monaco Kitchen, or sample some wine or beer from the extensive and locally-sourced menu.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 252

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Grand Mercure Nelson Monaco Apartments

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,307 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,124 reviews

Good Stay

Customer review rating 4.4/5

Jagdeep Couples - 21/01/2020 Confirmed reviews ALL

Very nice property, always comfortable and good staff.

well located

Customer review rating 4.4/5

Bruce H. Business - 21/01/2020 Confirmed reviews ALL

we enjoy our stay at the hotel. we found there wasn't much selection of menus to chose from the restaurant at night and the meals were very expensive that we went to the honest lawyers. We had Breakfast at the restaurant Saturday /Sunday Monday and the Breakfast was excellent and value for money.

Highly recommend!

Customer review rating 4.4/5

Kate W. Families - 20/01/2020 Confirmed reviews ALL

Lovely quiet rooms, comfortable beds, wonderful friendly helpful staff, fantastic facilities -the gym and pool are fantastic! Rooms are clean and well appointed. Breakfast buffet was not very exciting or appetising and the room service menu is extrmemly limited, otherwise perfect!

Great, quiet, sustainable

Customer review rating 4.4/5

Kayla Couples - 20/01/2020 Confirmed reviews ALL

Although only one night, we appreciated the staff onsite, the spa called About Beauty, and the tidiness. Car parking was easy. Room was comfortable and cool on a hot day. Also really appreciated that even though the restaurant was busy with a tour group dining, there was a minimal wait and the food was amazing.

Wonderful situated and great site.

Customer review rating 4.4/5

K.u. Friends - 08/01/2020 Confirmed reviews ALL

Excellent service and friendly staff. Room was clean and comfortable.

Unusual property with very good staff

TripAdvisor rating 4.0/5

FrequentSydneyVisitr Couples - 07/01/2020 TripAdvisor review

The style of this property is unusual and the rooms (particularly furnishings which are dated and rather worn looking). It is also some distance from the city centre, which is good and bad, depending what you are looking for and whether you have your own transport (which we did not). The staff however were very efficient (at reception and in the restaurant) and helpful and seemed very well trained. Could have been a little more warm and welcoming but no bad experience as such.

Gateway to Nelson

Customer review rating 4.4/5

Ron Couples - 05/01/2020 Confirmed reviews ALL

Nice place to stay pretty good access to Nelson and the National Park. Tried to book a meal in the restaurant but was told there was no availability so went out to dinner. when we returned at the time we had requested there was hardly anybody in there so a bit dissapointing. but maybe staffing issues as it was new years.

Comfortable with lovely staff

Customer review rating 4.4/5

Nicky Couples - 05/01/2020 Confirmed reviews ALL

We stayed for a week in a king suite, the room was a good size and was comfortable for two people. The room was quite dark, possibly due to being upstairs. The pillows were not good, they were soft and unsupportive. However the room was clean, the property was well maintained and the staff were great. The onsite beauty therapy was excellent, Ailea was wonderful. The biggest letdown was the full cooked breakfast, do not waste your money, I felt robbed and very disappointed. We would stay again, but book a downstairs unit, bring our own pillows and eat elsewhere.

Covers the bases with style

Customer review rating 4.4/5

Anonymous Couples - 05/01/2020 Confirmed reviews ALL

A nice small apt in a quaint village-like setting, close to Nelson and a short day trip away from Abel Tasman. Clean, comfortable and spacious for two. Would be happy to stay again.

Great as normal - except for inconsistency in charges accross the stay.

Customer review rating 4.4/5

David S. Families - 30/12/2019 Confirmed reviews ALL

Having stayed at Monaco for the last 3-4 Christmas and several other times during the years we know the place well and enjoy staying here. The inconsistency of being charged $20 extra for rollaway beds for 4 days and not for the other 4, or accepting our Silver AccorPlus Card for discounted meals on Christmas breakfast but not on Boxing Day was suprising especially when I had equired specifically about the rollaways before we arrived.

Customer review rating 4.4/5

Julie Couples - 28/12/2019 Confirmed reviews ALL

Ok. Rooms need aircon. Very noisy so need windows shut. Aircon would be good.

Excellent motel stay

TripAdvisor rating 4.0/5

Michelle M Couples - 19/12/2019 TripAdvisor review

We were travelling on motorcycles and were given ground floor accommodation with parking out the front. Nice sized room, very warm and dry compared to the weather! Nice welcome from the owner, all the staff seemed happy and friendly and located very close to a choice of eating options. The offer an umbrella was appreciated. Good night sleep, quiet and comfortable. Thankyou.

Kia ora Michelle, thank you for taking the time to review our resort. That is unfortunate about the weather but great that it did not affect the comfort of your stay. We look forward to seeing you again in the future and hopefully we'll be able to put the sun of for you next time. Haere ra, safe travels.

Very comfortable bed and great location.

Customer review rating 4.4/5

Jane T. Business - 16/12/2019 Confirmed reviews ALL

Very comfortable room and nice bathroom amenities. Very quiet given proximity to airport. Great location for going for a run and convenient for meals on site or at the Honest Lawyer.

Dear Jane T., We very much appreciate your comments regarding your stay at the Grand Mercure Nelson Monaco Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karma Argyle Administration Coordinator

Room too dark and missing essentials

Customer review rating 4.4/5

Bev C. Couples - 13/12/2019 Confirmed reviews ALL

The room was much too dark, one central light but covered with shade so not enough light, a bedside lamp but no good for reading, was not able to read anything. Only one bedside table, person on other side had nowhere to put anything. Room had no wine glasses or bottle opener. Very dark wallpaper did not help the light problem. Room on ground floor had no net curtains so had to leave curtains closed for privacy, even darker. Such a shame as room basically good but TOO DARK!!!!

Dear Beverly C., Thank you for taking the time to tell us about your experience at the Grand Mercure Nelson Monaco Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I appreciate your comments regarding the dark wallpaper and lack of reading light and assure you that we are in the process of reviewing and renewing our rooms and facilities. I will also investigate what may have happened to the wine glasses and bottle opener to ensure these are available for future guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karma Argyle Administration Coordinator

Helpful staff, kept us well informed.

Customer review rating 4.4/5

Rachael Couples - 11/12/2019 Confirmed reviews ALL

We like location, nice walk around inlet.

A unique place to visit/stay

Customer review rating 4.4/5

Robert M. Couples - 02/12/2019 Confirmed reviews ALL

Very satisfactory, great service and great views

Dear Mr M., We very much appreciate your comments regarding your stay at the Grand Mercure Nelson Monaco Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karma Argyle Administration Co-ordinator

Very disappointing.h

Customer review rating 4.4/5

Anonymous Friends - 01/12/2019 Confirmed reviews ALL

Hotel is very dated. Restaurant had limited menu.

Dear David, Thank you for taking the time to tell us about your experience at the Grand Mercure Nelson Monaco Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karma Argyle Administration Co-ordinator

Great!

Customer review rating 4.4/5

Rosalyn C. Couples - 28/11/2019 Confirmed reviews ALL

We stayed in one of the summer houses - the little cottage apartment is over two levels and was sparkling clean. We loved the gas fireplace, the bed was large and comfortable and the kitchen was well equipped. Great location and lots of parking.

Dear Rosalyn, We very much appreciate your comments regarding your stay at the Grand Mercure Nelson Monaco Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karma Argyle Administration Co-ordinator

Need air conditioning.

Customer review rating 4.4/5

Anonymous Couples - 25/11/2019 Confirmed reviews ALL

Nice room with a sitting area outside, but it got fairly warm and we did not feel comfortable leaving the windows on the ground floor open all night. Air conditioning in at least the ground floor rooms should be considered. Breakfast was very good.

Dear Ronald, We very much appreciate your comments regarding your stay at the Grand Mercure Nelson Monaco Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karma Argyle Administration Co-ordinator

Lovely

Customer review rating 4.4/5

Anonymous Friends - 25/11/2019 Confirmed reviews ALL

Everyone was helpful. We may have created a wee of stress over dining but the maître de was patient. The wine selection of Sauvignon Blanc was limited. Enjoyed being able to wonder over to the Honest Lawyer. Would definitely enjoy a return visit.

Dear Karen, We very much appreciate your comments regarding your stay at the Grand Mercure Nelson Monaco Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karma Argyle Administration Co-ordinator
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