ibis One Central Hotel 3 stars

Customer review rating 4.2/5 4,837 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

ibis One Central
See on a map
+ 22 Services

Hotel extras

  • Easy access to Dubai World Trade Centre

  • Private indoor car park

  • Walking distance to World Trade Centre Metro Station

  • Free WIFI

  • Bar with live music

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
Leisure and activities
  • Pool (Nearby)
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machinePaying
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis One Central

Trade Centre District
9914 dubai
united arab emirates

Tel: +97145195555

Fax: (+971)45195550

Check-in from 14h00

Check out up to 12h00

  • NOVOTEL HOTEL :  27 NOVOTEL HOTEL

  • WORLD TRADE CENTRE :  RED LINE WTC

  • By train

    WORLD TRADE CENTRE At 0.3km / 0.19 miles

GPS :25.221433, 55.28622

Our accommodation(s)

Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: large double bed, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available. Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: two single beds, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available.

Standard room- Queen size bed

Accessible room
  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Standard room - Two single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Premium Room , Queen Size Bed , With Value Added Benefits.

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: City View *

* Subject to availability

Premium Room , Two Single-Size Beds , With Value Added Benefits.

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: City View *

* Subject to availability

Rooms

Our restaurants and bars

WOK & CO

Type of cuisine: International

Mix and fix. Cuisine without borders in a trendy setting. Select the ingredients to create your own menu - everything is cooked in a wok as you watch.

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CUBANO-LITO BAR & GRILL

Non contractual photo

The Cuban themed Bar allows all guests to get a Latin fix, be it from the authentic light snacks and drinks or spicy live music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 95

  • Maximum capacity: 75 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
ibis One Central

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,837 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,315 reviews

Accessible from Metro, Good stay

Customer review rating 4.0/5

Rajeevan R. Solo - 02/03/2021 Confirmed reviews ALL

A perfect place to stay and is easily accessible by Dubai metro. the services are to the point. Good breakfast. Nice staff. Mini bar is replaced with a vending machine, that was impressive.

Room review

TripAdvisor rating 4.0/5

annaE952MU Business - 01/03/2021 TripAdvisor review

Very good location especially if you are going to the trade centre. The hotel employees are kind and the rooms are clean. The only thing missing from the rooms are toiletries like mini shampoo and toothpaste.

Was a good stay

Customer review rating 3.0/5

Omotola Solo - 13/02/2021 Confirmed reviews ALL

I enjoyed every bit of my stay but the guy that attended to me was meant to give me a change of 7 dirahm and he said he stated it on the system but when I was leaving they told me I didn’t have any change

Dear Omotola, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay and rest assured it is well received and has been shared with the management team to enhance our guest experience. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Centrly located and good connectivity.

Customer review rating 4.5/5

Rajinder K. B. Friends - 13/02/2021 Confirmed reviews ALL

Everything ok, but one thing I feel sorry is when I asked at the reception for two prints of my air subhida form,the lady told that for each page they charge 2 AED.

Dear Rajinder Kumar B., Thank you for taking the time to leave us a review following your stay at the ibis One Central. Rest assured your comment is well noted and has been shared with the team. We look forward to welcoming you again in the near future. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good location and a pleasant stay

Customer review rating 4.5/5

Abeed K. Solo - 12/02/2021 Confirmed reviews ALL

The hotel is in a good location and only a couple of minutes walk to the World Trade Centre Metro Station. Ample restaurants and supermarkets in the vicinity of the hotel and on the other side of the road which can be accessed through the metro station. The staff were courteous and polite, and I was impressed by the overall cleanliness of the hotel. The breakfast was also very good. I was given a special rate for a long term stay of 30 days. I have stayed at numerous ibis hotels and have always been satisfied.

Dear Abeed K., We are delighted to learn that overall you had a pleasant stay with us and that the hotel's convenient location and its proximity to the metro station was to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests and we are glad that our team managed to offer great services. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

vey good

Customer review rating 4.0/5

Gabi A. Business - 06/02/2021 Confirmed reviews ALL

clean room friendly staff and welcomed

Dear Gabi A., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We are delighted to learn that overall you had a great stay with us. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Very bad

Customer review rating 1.0/5

R. A. Solo - 06/02/2021 Confirmed reviews ALL

It was really bad, first of all, self parking and it’s far away and i spent 15 just min to know where is the hotel’s parking exactly in which floor. Also i asked for water twice and the staff ignored me, the room is very small and there is only shampoo in the bathroom( no toothbrush, no body wash, no conditioner and the other stuff. I was really disappointed last time.

Dear R. A., We would like to thank you for taking the time to complete our guest questionnaire regarding your recent stay with us. It is through guest feedback which we receive, that allows and enables us to improve our guest experience. On behalf of the hotel team, please accept our sincerest apologies for any inconvenience which may have been caused. At Ibis, we strive to provide a superior service experience for every customer and regarding your comment on the amenities, we would like to kindly inform you that Ibis One Central is an economy hotel offering a limited service concept in accordance to the hotel brand standards of ibis hotels globally. We thank you again for your comments and would like to assure you that anything brought to our notice is treated with the utmost care and attention it deserves. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good location

Customer review rating 4.0/5

Louis B. Solo - 05/02/2021 Confirmed reviews ALL

I stayd for three months. But had to go due to increase in monthly rate.

Dear Louis B., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central and for your patronage as a valued ALL Gold Member. We are delighted to learn that you had a pleasant stay with us and that your overall experience, including the hotel's convenient location was to your satisfaction. It is always inspiring to receive a positive feedback from a satisfied guest. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good location - horrible stay

Customer review rating 3.0/5

Frequent T. Solo - 05/02/2021 Confirmed reviews ALL

Very good location, yet this time about the stay was bad if not horrible. Social distancing was badly managed and there were always crowds and even without masks roaming around the lobby. Eerie setting when the management could not keep the law bad order and had to call the police giving a sense that the hotels no longer considered safe and compliant with covid restrictions

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis One Central. We are sorry to learn that your stay did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. Rest assured that your comments are well noted and have been shared with the management team as this is not indicative to the standards we aspire to offer to our valued guests. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good location

Customer review rating 3.0/5

Oxana Business - 05/02/2021 Confirmed reviews ALL

Corridors smelled, food boxes everywhere next to the doors. Restaurant prices expensive.

Dear Oxana, Thank you for taking the time to tell us about your experience at the ibis One Central. We are sorry to learn that your stay did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. Rest assured that your comments are well noted and have been shared with the respective teams to further enhance our guest's experience. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Not safe

Customer review rating 0.5/5

Anonymous Solo - 03/02/2021 Confirmed reviews ALL

I booked for one short night, I stayed all in all maybe 2hours approx. your hotel looked like they are hosting isolation/quarantine people, the elevator were full around 10 people sometimes that I had to get out and wait 20mn to get down. No one respected social distancing especially nowadays when we know we have 4K + cases in Dubai . Your team could not control at all. It is very very alarming . I am not sure if DTCM does inspection in your hotel but about to call. I asked your manager that day to make to refund and shorten my stay and he can also clearly see there was no control and such a mess in your hotel lobby and elevator. Even I saw other complaining about the same . Some people were just leaving room door opened that made think that maybe someone isolated with all the delivery plastic food they had at their door. I expect my refund immediately I gave enough time and I shared my details the same evening I checked in . It really was worst experienced.

Dear Valued Guest, We would like to thank you for taking the time to complete our guest questionnaire regarding your recent stay with us. It is through guest feedback which we receive, that allows and enables us to improve our guest experience. On behalf of the hotel team, please accept our sincerest apologies for any inconvenience which may have been caused. At Ibis, we strive to provide a superior service experience for every customer and rest assured that your concerns have been well noted and have been shared with the management team as this is not indicative of the standards we aspire to offer to our valued guests. We thank you again for your comments and would like to assure you that anything brought to our notice is treated with the utmost care and attention it deserves. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

It is well located and accessible

Customer review rating 4.0/5

Ibrahim I. Friends - 02/02/2021 Confirmed reviews ALL

It was not bad for the amount paid, the front desk has managed me a smoking room though they were fully taken. The suspended construction project of One Central made the view of room allocated to me undesirable. The architectural finishg of the room is not up to the known standard of Accor Hotels so the may look at enhancing the interior facade on

Dear Ibrahim, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. Rest assured that your comments are well received and have been shared with the management team to further enhance our guest experience. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good location & staff

Customer review rating 4.0/5

Harmeet Couples - 31/01/2021 Confirmed reviews ALL

Hotel is located at a walkable distance from the metro station which was a big plus for me. Staff is very helpful & responsive.

Dear Harmeet, We are delighted to learn that overall you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests and we are glad that our team managed to offer great services. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Well located

Customer review rating 4.0/5

Deon S. Couples - 27/01/2021 Confirmed reviews ALL

Very good

Dear Deon S., We very much appreciate your comments regarding your stay at the ibis One Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Helpful staff, comfortable stay

Customer review rating 4.5/5

Madhu Solo - 26/01/2021 Confirmed reviews ALL

Stayed for 14 days, had a comfortable stay. Staff were very helpful with bit much follow. They were accommodative of requests for new room with a view, and packed breakfast on the day of departure. Will definitely recommend Ibis to others visiting Dubai

Dear Madhu, We are delighted to learn that overall you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests and we are glad that our team managed to offer great services. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good stay

Customer review rating 3.0/5

Hamid A. Business - 22/01/2021 Confirmed reviews ALL

The cleaning service was good, my neighbors were annoying and the room had a weird smell that wasn't fixed. I hope next time this would be resolved

Dear Hamid Abu Irmeileh, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central and for your patronage as a valued ALL Platinum Member. We very much appreciate your constructive review regarding your experience with us. Rest assured we have taken note of your feedback to avoid any future recurrence. We look forward to welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Located where i wanted

Customer review rating 2.5/5

Muhammad U. K. Business - 22/01/2021 Confirmed reviews ALL

Big room and toiletries mentioned were not available in room

Good stay

Customer review rating 5.0/5

Mohammed Couples - 21/01/2021 Confirmed reviews ALL

Big thanks to David in the reception as he did a great job

Dear Mohammed, We very much appreciate your comments regarding your stay at the Ibis One Central Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team,especially David. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre & Ibis One Central

Small, Low Level Clinetle, and Extremely Profit Driven

Customer review rating 1.0/5

Anonymous Business - 20/01/2021 Confirmed reviews ALL

Tiny room, paying extra to get hotel slippers, at one point the hotel turned into a COVID19 quarantine centre with labourers crowing the whole place smoking everywhere and roaming without masks, never again!

Dear Valued Guest, We would like to thank you for taking the time to complete our guest questionnaire regarding your recent stay with us. It is through guest feedback which we receive, that allows and enables us to improve our guest experience. On behalf of the hotel team, please accept our sincerest apologies for any inconvenience which may have been caused. At Ibis, we strive to provide a superior service experience for every customer and rest assured that your concerns have been well noted and have been shared with the management team. We thank you again for your comments and would like to assure you that anything brought to our notice is treated with the utmost care and attention it deserves. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Well Located and pleasant stay

Customer review rating 4.0/5

Pratip C. Business - 16/01/2021 Confirmed reviews ALL

Good stay. Efficient staff.

Dear Pratip, We are delighted to learn that overall you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests and we are glad that our team managed to offer great services. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in dubai