Mercure Hotel Khamis Mushayt 5 stars

Customer review rating 3.2/5 116 reviews

Mercure Hotel Khamis Mushayt
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+ 22 Services
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Room 1

Number of guests
Children's age

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  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Free WIFI

  • Private outdoor car park

  • Indoor swimming pool

  • International cuisine

  • Fitness centre

Services in the hotel and nearby

Check-in from 12h00

Check out up to 15h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • ABHA AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Tennis
  • Other sports activities
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Khamis Mushayt

Khamis Mushayt
PO BOX 892

khamis mushayt
saudi arabia

Tel: +966172233466

Fax: (+966)7/2220268

Check-in from 12h00

Check out up to 15h00

  • By plane

    ABHA AIRPORT At 15km / 9 miles - Shuttle free

GPS :18.304464, 42.716727

Our accommodations

Deluxe Room with 1 kingsize bed, City side

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • TV room service ordering(...)

Deluxe Room with 2 single beds, City side

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • TV room service ordering(...)

Deluxe Junior Suite with 1 kingsize bed

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • TV room service ordering(...)
Rooms

Our restaurants and bars

Lunch

07:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ALWALEEMA

Type of cuisine: International

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

Find out more

Our guest reviews for
Mercure Hotel Khamis Mushayt

100% genuine reviews from our guests

Find out more

ALL Rating 3.2/5

116 reviews

tripadvisor

TripAdvisor Rating 3.0/5

82 reviews

Very old hotel

TripAdvisor rating 3.0/5

abo k 01/07/2020 TripAdvisor review

I did request a suite upgrade ahead of time if possible . I got a negative answer by email. When I walked in I requested again to be upgraded per my tier level. Unfortunately the duty mgr was not professional at all. He kept saying that no suite available, but when I showed him my app with suites available.I finally got the suite two hours later. To be honest I was not recognized as an elite member at that property. When I got into the room I found a left over of a pizza in a box inside the safe box. Picture was taken but never discussed with them. After all, it was a really bad experience and I think auditing that hotel is a must and it is about the right time for a renovation. Not to mention that the pillows were not comfortable at all.

Well Located

Customer review rating 3.2/5

Kiran K. Business - 16/03/2020 Confirmed reviews ALL

Hotel Location was and Buffet Break fast was good. Facilities are not upto the mark , No Iron box in the room and Bathroom Slippers are not provided. Room Service was worst and never come across similar kind . Towels and Soaps were not arranged , when we ask the Room Server ( He - (middle age guy) might be from India or Pakistan and very reckless in his nature. Only because his reckless services I don't want to book this Hotel again. Best Regards.Kiran

Not Good Stay

Customer review rating 3.2/5

Anas Business - 12/03/2020 Confirmed reviews ALL

Old furniture, The water pressure from toilet shower was weak It was missing praying sajdah Breakfast was not comprehensive

Deteriorating standards

TripAdvisor rating 3.0/5

anandshukla4 Business - 09/02/2020 TripAdvisor review

I have been staying at Mercure Khamis Mushayat quite often. It used to be the best hotel in the city. Probably, it is so even today. However, I have seen it deteriorating. They used to have an Executive lounge for the Platinum members. This time, I saw the place totally deserted with no attendant or refreshments. Even morning breakfast standards were also scaled down with limited spread. Wi-Fi was almost non-working with its slowest speed. Gym had a treadmill and a cycle but no weights. Overall, it was a frustrating experience this time.

Good but can improve overall hygiene

Customer review rating 3.2/5

Anonymous Couples - 11/01/2020 Confirmed reviews ALL

Fine ..can improve infrastructure..hygiene and sanitation.

Very Bad

Customer review rating 3.2/5

Mohamed S. Business - 11/12/2019 Confirmed reviews ALL

Noisy AC, Vey bad ventilation , mosquitoes Very old , I don’t recommend at all

Customer review rating 3.2/5

Anonymous Business - 11/12/2019 Confirmed reviews ALL

The general feeling is a downgrade in services compared with the previous (many) experiences

Medium product for high cost

Customer review rating 3.2/5

Anonymous Solo - 23/11/2019 Confirmed reviews ALL

Staff very friendly and helpful, understanding regarding various issues.

Dr

Customer review rating 3.2/5

Mohamed S. Business - 16/11/2019 Confirmed reviews ALL

I was good experience but There’s very big problem with the hotel internet connection Which is Very slow with a lot of disconnections ?? Even small hotels has better internet !!

Khamis trip 2019

TripAdvisor rating 3.0/5

ahmedalkabeer2019 Business - 12/11/2019 TripAdvisor review

Hotel is very old and facilities are very poor. below standard maintenance, a very bad odour permeated the carpets and beds. Unable to sleep in the night as some termites were biting it. weather was better outside but hotel switched of the AC in the night hence disturbing the sleep.

Unpleasant stay

Customer review rating 3.2/5

Ahmed O. Business - 23/10/2019 Confirmed reviews ALL

I thinks there many things need to improve , Reception stuff is good and cooperative . The room i think it’s will be better if totally renewed. Breakfast not good at all .. very limited options . Reward points not added to my account why ? ......????????

Customer review rating 3.2/5

Anonymous Business - 18/10/2019 Confirmed reviews ALL

Hotel hygiene is vey low Although staff are helpful

Excellent customer service

Customer review rating 3.2/5

Anonymous Families - 30/09/2019 Confirmed reviews ALL

Hotel needs renovating apart from that breakfast needs to be improved

Accepted stay

Customer review rating 3.2/5

Ahmed O. Business - 14/09/2019 Confirmed reviews ALL

Good check in,accepted room , ( please take electric connection for safety ) , breakfast need to improve as it have very limited items .good and friendly check out

Unsatisified

Customer review rating 3.2/5

Jose Solo - 16/08/2019 Confirmed reviews ALL

The first room assigned to me had a safety issue- door was difficult to open. Then I moved to another room but while i was sleeping i was awakened when someone opened the door and was talking when i got out of bed he closed the door. The breakfast selection was very limited and same menu for 3 consecutive days.

Unsatisfied stay at Mercure Khamis Mushayt

TripAdvisor rating 3.0/5

OHSadvisor Solo travel - 16/08/2019 TripAdvisor review

Safety needs to be improved, door was difficult to open. Security and privacy need to be improved. Somebody opened the door while i was sleeping at around 10 PM and entered my room. Breakfast menu was very limited selection, menu same for 3 days. The matress was too soft.

Bad Stay at Mercure Khamis

Customer review rating 3.2/5

Ahmed F. A. D. Business - 20/07/2019 Confirmed reviews ALL

No Upgrade to my Room although am platinum Member, Furniture is the very old style . and very expensive in Compare to other neighbour Hotels. Breakfast very poor

Excellent stay

Customer review rating 3.2/5

Yamen M. Business - 23/06/2019 Confirmed reviews ALL

The stay was excellent I like the renovation and evolution in the restaurant specially in breakfast buffet Sowcisl thanks to Mr. Najeeb & Mr. Hussein in the reception Special thanks to Mr. Hossam for his hospitality

Disappointed & not deserved the charged value

Customer review rating 3.2/5

M. A. Business - 14/06/2019 Confirmed reviews ALL

Bad experience & nightmare : - Pillow very bad -the bed sheet ( old ) - the AC was broken ( too much hot ) - the room carpet had burned spots . - the bathroom smell stink - no slipper ( I had to request one )

M.M. (J&J ph.co)

Customer review rating 3.2/5

Mohamed M. Business - 12/05/2019 Confirmed reviews ALL

No bonus points added , bad furniture like a poor apartment Even my colleague who accompanied me didn’t receive the points Only fifth floor is good others are mess with broken furniture Bad customer services online

Our most recent 20 reviews

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