Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 3,117 reviews

Best price
guarantee
Novotel Amsterdam Schiphol Airport - Image 1
Novotel Amsterdam Schiphol Airport - Image 2
Novotel Amsterdam Schiphol Airport - Image 3
Novotel Amsterdam Schiphol Airport - Image 4
Taurusavenue 12, 2132 LS HOOFDDORP, Netherlands

Description

Hotel extras

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

Our accommodation(s)

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Telephone
Fax +31 23 747 0399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,117 reviews

TripAdvisor Rating  4.5/5  1,580 reviews

Certificate of excellence 2024

Very well located

Customer review rating 5.0/5

Lou M. Couples - Confirmed reviews ALL

Reception Staff were warm and welcoming . Provided good information regarding trains and bus services. Restaurant Staff friendly but a bit slow to clear plates. Food portion sizes were large, very good for hungry travelers. Bedroom size was great for two adults to share. Unfortunately the bathroom floor did not look or feel like it was washed after the last guest. There was also a sweet wrapper under the sofa from the last guest. Both curtains were hanging off the rail on both ends. Being a hotel housekeeping trainer, this is one of my pet peeves, irritations. Other than that, we had a great stay at Novotel Schipol. It is really conveniently located, 2 minutes walk from the bus and train station. Thank you

Dear Lou M., We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear that your stay at our hotel was enjoyable overall. We are delighted that our team's warm and helpful service met your expectations, and that you found our food offerings to be of good value. It is also heartening to know that the spaciousness of our rooms provided a comfortable environment for your stay. However, we deeply apologize for the oversight regarding the cleanliness and maintenance of your room. This is not reflective of our high standards and we will be taking your feedback seriously to prevent such issues in the future. Nonetheless, we are pleased that the convenience of our location near transportation hubs contributed positively to your stay. Being just a stone's throw away from the train and bus stations truly makes exploring the area and reaching Amsterdam city center a breeze. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Mark Mosselman, General Manager

Good location, great front desk staff!

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Good experience with the front desk, convenient location, good breakfast. Room cleaning can improve, gym is way too small and unmaintained for such an hotel.

Dear Guest, We appreciate the time you took to provide your feedback. We are delighted that you had a good experience with our front desk staff, our team strives to provide friendly and genuine service to all our guests. It's also great to hear that you enjoyed our breakfast offerings. However, we sincerely apologize for the issues you encountered with the cleanliness of your room. We take great pride in maintaining high standards of cleanliness, and we're sorry we fell short on this occasion. We will review this with our housekeeping team to ensure our usual high standards are consistently met. Regarding the gym, we value your insight. We are currently looking into ways to improve our fitness facilities to better serve our guests' needs. We strive to provide attentive service with timely responses and we regret any delay in receiving a response via the app. We appreciate your feedback as it helps us to understand where enhancements are most needed. Nevertheless, we're pleased that you found our location convenient. Being just 200 meters from Hoofddorp station, with direct train connections to Schiphol Airport and Amsterdam City Centre, we aim to offer easy access for our guests to explore the area. We hope you will give us the opportunity to provide you with a more satisfying experience in the future. Best regards, Mark Mosselman, General Manager

Perfect stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Ease of check-in and check-out, comfortable room, great location!

Dear Guest, Thank you for sharing your experience. We are thrilled to hear that your stay at Novotel Amsterdam Schiphol Airport was such a delightful one. We are pleased that you found the ease of check-in and check-out to be convenient. Our team prides itself on ensuring a smooth and efficient process for our guests. It's also wonderful to know that the comfort of your room met your expectations, as we aim to provide a relaxing and enjoyable environment for every stay. Moreover, we are glad you appreciated our prime location, with quick train access to both Schiphol and Amsterdam and a variety of local attractions nearby. It would be a pleasure to welcome you back on another occasion. Best wishes, Mark Mosselman, General Manager

Excellent service and quality accommodation

Customer review rating 5.0/5

Mr D. H. Solo - Confirmed reviews ALL

Spend a night at Novotel before an early flight back home. Excellent and professional service. Good location.

Dear Mr, Thank you very much for this kind review of your recent stay. We are truly pleased that you found our services to be excellent and professional. Our team takes great pride in offering our guests a memorable experience, and we're glad that you appreciated the convenience of our location, just minutes away from Schiphol with easy train connections to explore the city. We are also delighted to hear that the quality of our accommodation met your expectations, reflecting our commitment to providing comfortable and sustainable lodging as a Green Key Gold certified hotel. We look forward to seeing you again soon. Best regards, Mark Mosselman, General Manager

A good hotel but this time.....

Customer review rating 3.0/5

Andrew Solo - Confirmed reviews ALL

A hotel I enjoy staying in but this time I was disappointed - though given a room on floor 13 (1306) I found it difficult to sleep due to a non-stop back ground - I had to wear my noise cancelling headphones to help not a comfortable experience. I had a meal on my first night in the restaurant which was again wasn't upto the standard I had previously experienced - having to wait over 45 minutes between my first course and main course. Hopefully a better experience when I stay in a couple of weeks!

Dear Andrew, Thank you for your feedback about your stay. We are pleased that you generally enjoy staying at our hotel. As a valued Platinum member of our ALL - Accor Live Limitless loyalty programme, your satisfaction is of utmost importance to us. However, we sincerely apologize for the inconvenience you experienced during this particular visit. The comfort of our guests is our top priority, and we regret that the ambient sound in the room disrupted your rest. Our rooms are designed with double glazing for soundproofing, and we are always working to further improve our sound insulation. Regarding your dining experience, we are disappointed to learn about the wait time between courses and the overall quality not meeting our usual standards. We take pride in our restaurant, which typically offers fresh, healthy dishes from our open kitchen, and we will address these concerns with our team to ensure consistent service. Additionally, we apologize for any confusion with the online check-in process. We strive to make this service seamless and will work on improving its reliability. We look forward to welcoming you back for an improved experience. Best wishes, Mark Mosselman, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,369 reviews 8.8/10 Location
  • 1,729 reviews 7.3/10 Room
  • 1,682 reviews 7.5/10 Service
  • 29 reviews 8.4/10 WiFi
  • 808 reviews 7/10 Cleanliness
  • 757 reviews 8.2/10 Breakfast
  • 470 reviews 9.6/10 Vibe
  • 395 reviews 8.5/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Hoofddorp

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.