ibis Chennai Sipcot Hotel 3 stars

I made a booking through Goibibo (Booking ID - HTL7QFCQ4P) (PNR: NH44…4) and checked in at Ibis chennai sipcot on 17th, April 2021- Saturday. My room number was 503 at 5th floor. I have stayed at this particular property on multiple occasions and haven't faced any significant issues. But my stay at this property was a nightmare this time. I had multiple issues during my stay. The mini refrigerator was not working, one of the two lights in the restroom wasn't working, the shower gel was empty after a couple of squeeze, the electric kettle's cap was broken, the TV remote was not working properly and finally the bed spread had stains. I immediately called the reception and told them about my issues and a technician attended immediately and said that the refrigerator will start working within 20 minutes and also he said the set top box sensor had issues and left the room. But the refrigerator didn't work even after an hour and also we had to struggle with changing the channels and the other issues I mentioned weren't attended too, during our entire stay. At the least I expected that an alternative room would be provided but to our disappointment we had to spend the entire night in the same room. Despite of being a regular guest at ibis chennai sipcot we were let down and this particular stay was not less than any local lodge one would stay at. Will never return to any of your property in the future and will alert others too so that no one I know would have to go through the same hardships we faced.

The staffs were very kind and their responses were precise. Their hard work is reflected by their actions. The team deserves lot of appreciation. The rooms were squeaky clean and quiet. I strongly prefer the hotel for another stay.

Very nice atmosphere and felt great to stay there

Location - Located at the outskirts of Chennai. very peaceful. View from the hotel was a huge plus, happy to see few green farms around amidst of a concrete jungle Privacy - Definitely a credit, keep it up. Employees - I bet you would hear every sentence prefixed with a Please and ends with a Thanks.

Easy to catch the place as it's located opposite to IT park. Got a garden faced window room. Services are really good.

Super

AC not working properly kindly check the rooms before allotment

The hotel is suitably located in close proximity to SIPCOT IT Park, and hiranandani upscale apartment complex. The service was good and hospitable. However I have to say that I was extremely disappointed by room quality (for the category of this hotel) - extremely small size, and the bathrooms even smaller closer to airplane bathroom style. No point for couples (and/or family) to visit. One is better off if visiting alone.

Need to clean the rooms and bathrooms better. Found them to be unclean on check in. Bed was too soft and sagging. Room was small. and basic. Once checked in there was very little attention to what was needed.

This hotel has always been my favorite. Everytime gets very pleasant experience and comforting stay here. Staff is very friendly. James at front desk is very profressinal and courteous. Overall stay, food all are really nice.

extremely satisfied with stay at IBIS Chennai Sipcot. rooms are comfortable and affordable. breakfast/lunch/dinner buffet has got very good options to choose and tastiful. overall a very nice and comforting stay

We stayed only for one night for a business trip. The staff was friendly and responsive to any, all requests. Good location and value for money. Room had only one power outlet and had to ask for a power strip. Not sure why a hotel room would have single power outlet. I have my cell phone, iPAD, Laptop and cannot plug them all into a single outlet. I need to travel with a power strip. Also, the shampoo bottle is locked in a corner. of the shower. Had to call front office to figure out where the f.... shampoo was during middle of shower. The other issue that I had was with elevator as it required access card to go to the floor where your room is, The receptionist did not inform that we had to use the access card to use the elevator/ Access cards stopped working after specific time. Breakfast is food and had a good buffet lunch with good variety to satisgy All in all...Good value for money!

I was not aware that IBIS is an economy brand for Novotel and at Rs. 4500 per night, I was expecting a larger room and bathroom. I stayed in Mumbai, Bangalore for Rs 3500 in 3 star hotels and hence with that standards, this does not meet my expectations. Room was clean and bathroom was clean but really tight. Water pressure in the shower was really poor and It took me 5 minutes to wet my entire body. I do not think, I will recommend this for folks who are looking at this price point, With another Rs. 1000 or Rs. 2000 you could get a better stay and better experience

We loved the service.Very helpfull.Nice and net accomidation. When we asked for a cup of tea,it was very nice of the person on the phone who suggested that we have tea bags and that break fast tea along.

I have stayed in the Ibis Sipcot hotel on 8 or 9 occasions in the past 5 months. PROS; -- Quiet rooms with comfortable beds and pleasant views -- Reliable and fast, free WiFi -- Reasonable rates during low occupancy periods CONS; -- Lack of consistent management and lack of coherent policies. As is often the case in India, in the absence of a clear managerial figure at reception, lower ranked receptionists 'take command' and exercise authority that is usually detrimental to hotel's guests and its future prospects. I am an Accor Le club Platinum member. I don't expect trumpets, elephants, red carpets and rose petals (though an Indian possibly would) but I do find that the approach often lacks recognition of my loyalty status. The 'welcome drink' is limited to a Tropicana juice in a carton. Not only did I usually have to remind the receptionists I am entitled to the drink, I have also been limited to only one drink even when I was in the company of two or four others who were staying in rooms booked by myself 'BECAUSE ONLY YOU ARE PLATINUM AND THEY ARE NOT'. In addition, I was offered a very reasonable 50% off the rate for the extra night when checking in at 4:00 am and 1:30am, other times when I checked at 23:00 and 1:15am I was denied this rate and made to pay the full rate. The rates at the hotel are reasonable, so this wasn't going to 'break the bank' but it seems the lack of consistency in policies may stem from poor training on Platinum membership perks, i.e: during some stays (i.e: on the 1st December 2015) I was afforded a 7pm check out though I only asked for 5pm while during most other stays I received persistent calls reminding me that 'our standard check out time is 12:00'. This would repeat in the reception area like a broken record and I had to remind receptionist on more than one occasion that I had already notified check in staff that I will check out at 3pm or 5pm and was pre approved... -- Breakfast; the music is almost always too loud and annoying (department store New Year's music in December, hard rock and metallic music otherwise (!). Food is miss and go. If you crave a good dosa or poori there is a better chance of finding one in a Chennai roadside shack. When the dosas and chapatis were of such poor quality that they were inedible, I complained and did get an apology from the chef and the manager. Standards of food did improve slightly but were just OK and never spectacular.