ibis Chennai Sipcot 3 stars

Customer review rating (ALL Rating) 3.8/5 1,254 reviews

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Description

Hotel extras

  • Located on ECR road

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Direct access to the scenic East Coast Road which connects to Pondicherry

  • Right next to the beach

Our accommodation(s)

Hotel location

ibis Chennai Sipcot

Opp. SIPCOT IT Park, Near ECR, Old Mahabalipuram Road, Near ECR Beach
603103 CHENNAI
India

GPS:12.831218, 80.229989

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,254 reviews

TripAdvisor Rating  4.5/5  1,343 reviews

Certificate of excellence 2024

Room service was bad

Customer review rating 2.0/5

N. G. Couples - Confirmed reviews ALL

Actually i called house service for empty plates but they u need come down take it from restaurant. This very bad this is fourth time i think iam staying in ibis

Good stay

Customer review rating 4.5/5

Sravya Couples - Confirmed reviews ALL

Well located . Had a good stay . Staff were friendly . Food was amazing . Would love to visit again .

Super Bad Service. very disappointed

Customer review rating 0.5/5

Ranjith K. J. Business - Confirmed reviews ALL

Am super disappointed with the service and the stay. 1) No room service even to get plates. we need to go all the way down to pick the plates 2) spoons and fork not allowed to rooms. such a worst experience to have something in hand or use and throw spoons 3) Bar counter is one more pathetic in terms of the service. they took more than 30 min even to server a normal drink 4) bfast is just an average and not worth for the money we pay. 5) overall stay is not as expected with other near by hotels. not prefer to stay once again for sure with the experience I have gone thru.

Customer review rating 1.0/5

Kundan Business - Confirmed reviews ALL

Very poor customer experience. Rude behavior by front desk executive at night shift. As per him policies are more important than customer satisfaction. Took more than hour to delivered food order at night after calling them 3 times. Careless approach by front desk executive & restaurant Manager. Overall worst experience & never recommend this hotel in future.

Front Desk support is not upto mark and washroom had broken tap

Customer review rating 1.5/5

Vv Business - Confirmed reviews ALL

Had to wait 2 hours and mediate between front desk and TCS travel team. Although reservation mail sent ahead of visit, it's missed by hotel team and kept saying that reservation is not placed. After 4-5 calls where I had to take phone to front desk, they confirmed that it's a miss and that they are waiting on room cleaning. it could have been handled better like offering me breakfast and communicating directly to TCS team on the situation instead of just asking to wait in the reception. After all this, found that washroom tap is broken, managed with manual opening and closing tap valve. (sip court branch, room no. 214)

Dear Vasu V., Thank you for taking the time to tell us about your experience at the ibis Chennai Sipcot. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on +9… if you wish to discuss this matter in further details. Sincerely, Team ibis Chennai Sipcot

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Other web-users rate our hotel

  • 285 reviews 7.9/10 Location
  • 1,605 reviews 6.3/10 Room
  • 2,642 reviews 8.5/10 Service
  • 23 reviews 7/10 WiFi
  • 658 reviews 8/10 Cleanliness
  • 600 reviews 2.7/10 Comfort
  • 357 reviews 8.5/10 Breakfast
  • 9 reviews 4.5/10 Sustainability

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