ibis Pocos de Caldas Hotel 3 stars

Customer review rating 4.4/5 6,720 reviews

ibis Pocos de Caldas
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+ 13 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Advantage 1

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Pocos de Caldas

Rua Junqueiras 520
Centro
37701-033
pocos de caldas
brazil

Tel: +553530666650

Fax: (+55)35/30666651

Contact email

Check-in from 12h00

Check out up to 12h00

  • Term. Rod. Pocos de caldas : 

  • By plane

    VIRACOPOS At 196km / 121.8 miles

GPS :-21.787069, -46.570267

Our accommodations

Standard Apartment with 1 double bed.

Accessible room
  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Apartment with twin beds.

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Apartment with 1 double bed and 1 bed for child aged up to 12 years

  • Max. number of persons: 3
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone
Apartments

Our restaurants and bars

COMES E BEBES

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Pocos de Caldas

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,720 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,024 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good Stay

Customer review rating 4.4/5

Robert S. Families - 22/03/2020 Confirmed reviews ALL

I like staying staying at Ibis, because you know what to expect. The characteristics of the hotel, regardless if you are in Poços de Caldas Brazil or Edinburgh in Scotland are always the same and live up to your expectations, provided that you are not too overly demanding.

Dear Robert Philip Eduard S., We very much appreciate your comments regarding your stay at the ibis Pocos de Caldas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Regina Gerente Geral Ibis Poços de Caldas

We have a good time!!

Customer review rating 4.4/5

Anonymous Families - 10/03/2020 Confirmed reviews ALL

It was very good... I don´t have any problem.

Olá Luciana; Que alegria receber a sua avaliação nota 10 sobre sua hospedagem no Ibis Poços de Caldas. Tânia Regina Gerente Geral Ibis Poços de Caldas

The town is nice and the hotel is in a perfect location, staff is nice

Customer review rating 4.4/5

Ronald S. Business - 17/02/2020 Confirmed reviews ALL

I have stayed here for the last 5 years. This trip there was rain every day. With no exercise room this make a very negative impression of the hotel. Why doesn't the hotel give memberships to local clubs so guest have a means to work out?

Dear Ronald, We very much appreciate your comments regarding your stay at the ibis Pocos de Caldas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Regina Gerente Geral Ibis Poços de Caldas

Well located

Customer review rating 4.4/5

Anonymous Families - 10/02/2020 Confirmed reviews ALL

Kind staff, very good location, comfy rooms (ibis standard).

Olá; Agradecemos imensamente por nos enviar a sua avaliação sobre sua hospedagem no Ibis Poços de Caldas. Atenciosamente; Tânia Regina Gerente Geral Ibis Poços de Caldas

well located! but not so comfortable

Customer review rating 4.4/5

Celso P. Couples - 10/02/2020 Confirmed reviews ALL

we like the hotel location and staff, but not the hotel beds and contents.It need serious up grade.

Dear Celso, Thank you for taking the time to tell us about your experience at the ibis Pocos de Caldas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tânia Regina

Excellent Brakfeast

Customer review rating 4.4/5

Mk Couples - 27/01/2020 Confirmed reviews ALL

one of the best breakfasts we've experienced with Ibis... could use a TV upgrade to a larger screen and better cable provider.

Olá Sr Marcio; Muito obrigada por nos enviar a sua avaliação positiva sobre sua hospedagem no ibis Poços de Caldas. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para prestar um serviço de qualidade. Na expectativa de lhe receber novamente em breve, queira aceitar os nossos melhores cumprimentos. Tânia Regina Gerente Geral Ibis Poços de Caldas

Satisfied but could be better

Customer review rating 4.4/5

Lucas F. C. D. S. Couples - 14/01/2020 Confirmed reviews ALL

Our stay was in couple and we were satisfied but if we can suggest one improvent should be the a bigger curtain to avoid the sunrise light in the room.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Luciano Kochella Gerente Geral h6…

The lodging was satisfactory

Customer review rating 4.4/5

Haidee F. Couples - 05/01/2020 Confirmed reviews ALL

the location of the hotel is very convenient and close to everything The pillow quality needs to improve

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Luciano Kochella Gerente Geral h6…

Good bedroom

Customer review rating 4.4/5

Anonymous Business - 29/12/2019 Confirmed reviews ALL

It was good staying at Ibis Poços de Caldas, but the wi-fi wasn't that good to work.

Goid

Customer review rating 4.4/5

Paulo O. Families - 17/12/2019 Confirmed reviews ALL

Pleasant stay

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Luciano Kochella Gerente Geral h6…

Same as always

Customer review rating 4.4/5

Anonymous Business - 13/12/2019 Confirmed reviews ALL

Normal

Bom dia Sr. Ronald Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Luciano Kochella Gerente Geral h6…

pratico e eficiente

Customer review rating 4.4/5

Tatiana Business - 11/12/2019 Confirmed reviews ALL

otima

Boa tarde Sra. Tatiana Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-los novamente muito em breve em nosso hotel! Atenciosamente, Luciano Kochella Gerente Geral h6…

Average hotel

TripAdvisor rating 4.0/5

danielviajante Family - 14/10/2019 TripAdvisor review

I had no surprises staying there, what is good. However, I didn't like the renovation of the lobby. The breakfast has been served in a provisory area. The tables are too close to each other, a very tight place. The food and beverage are next to the renovation area, without any kind of protection against dust or painting smell or whatever. The period of the service was shortened as well, closing an hour earlier than usual. In spite of all these troubles, the breakfast was charged full price. I had to make a last minute reservation at Ibis due to problems in my original reservation in another hotel. Of course, they charged me the flat price, no discounts. The problem is that they didn't easy on the payment at all, as is usual in Brazil. Normally, I can divide the total cost in 6 to 10 interest-free instalments using the credit card. This time, I had to pay it full in one down payment. I have an Accor's membership but it didn't make any difference. I was treated as any common guest.

Good value, great location.

Customer review rating 4.4/5

Jk Couples - 22/09/2019 Confirmed reviews ALL

Great location, a little stingy on towels and soap, but very nice staff provided what we needed.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Luciano Kochella Gerente Geral h6…

Good

Customer review rating 4.4/5

Wagner G. Couples - 09/09/2019 Confirmed reviews ALL

Good location, good shower. Easy parking.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Luciano Kochella Gerente Geral h6…

Very good to stay

Customer review rating 4.4/5

Gabriel O. Business - 17/08/2019 Confirmed reviews ALL

Again, it was amazing to stay at Ibis Pocos de Caldas. The team is very receptive and the breakfast is great!

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Luciano Kochella Gerente Geral h6…

Nice team there. The people at the front desk are interested in what I’m doing in Brazil.

Customer review rating 4.4/5

R. J. Business - 12/08/2019 Confirmed reviews ALL

Nice location and easily accessed. Very courteous staff.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Luciano Kochella Gerente Geral h6…

Poços Blues Festival

TripAdvisor rating 4.0/5

SergiodoNascimento Couples - 26/07/2019 TripAdvisor review

Blues was in the air of Poços! The better place to listen the american original blues that we know. Very Good! And the IBIS localization is very good, too. Near the Festival! We like very much and recommend it for all. Thanks!

Thank you for sharing your experience with us. We look forward to a brief return.

Genial

Customer review rating 4.4/5

Marcelo A. D. S. Couples - 19/07/2019 Confirmed reviews ALL

Foi legal

Bom dia Sr. Marcelo Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Luciano Kochella Gerente Geral h6…

Great Experience

Customer review rating 4.4/5

R. J. Business - 14/07/2019 Confirmed reviews ALL

The whole staff was engaged and tried hard to assist and make my stay satisfactory. They took the extra steps to assure everything worked well for me.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Luciano Kochella Gerente Geral h6…
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