ibis Styles Paris Lafayette Opéra (closed) Hotel 3 stars

The location is great. The rooms are clean but not a lot of light or room in them. The staff is friendly and helpful. Breakfast is ok and not a lot of room on busy mornings

Clean, friendly. So much minimalist in the furniture. In the wc, you don,t have where to put things. But that,s a little problem. Very good hotel

Média

The hotel is small as all spaces in Paris. However, the bedrooms are comfortable, extremely clean and preserved. Stuff is super friendly, and breakfast was quite substantious and varied.

Convenient location and very friendly staff. Our room and particularly the shower cabin was very small but that was expected. Breakfast was adequate.

I expect a certain standard from Ibis hotels, which I was not able to find here. I chose to book a room at Ibis Styles, hoping it would be an upgrade versus a normal Ibis hotel. I ended paying up ca. 200 euro for a very tiny and poorly equipped room. I understand this is Paris and space is limited, but I do expect too feel a bit less claustrophobic for this price. The worst of all however was the quality of the bed. I don't think I ever experienced a mattress which was sagging like this in the middle. I had almost no support when I was laying in the middle of the mattress. It felt like the bed was used by an elephant for a couple of years. I ended up trying to sleep on the sides of the mattress, only to wake up again when I had ended up in the middle again. Something which repeated ca.30 times during the night. I was very happy that I had booked only 1 night in this hotel. Breakfast is simple, but OK. No big comments (either good or bad) regarding the hotel's breakfast. I would also recommend to foresee more iron-boards. There seemed to be only one in the hotel and it was always in use by another guest when I asked for it.

Room clean, but very small. Could hear next door room when the water was run. Shower was just big enough to get into. Position was good to walk to shops or Opera. Breakfast was fine. Very difficult Metro line to connect to.

People working in hotel were nice however the hotel itself- I would say you could improve. I couldn't sleep as I heard everything what was happening in next room. Slamming doors, etc. Balcony- you could yjust go to your neighbour next door- not very smell. AND I didn;t like the smell of the carpets in my room- made me feel sick. I think if you would change a bit to more modern place 9without carpets and put soundproof walls//doors it would be perfect.

The people I spoke to were lovely. The location was great. The room was pretty basic but clean and had everything you needed. The shower is tiny-I feel like Accor hotels in Paris are competing to find the smallest shower in the world, I know bathrooms and rooms in Paris are small but you should be able to get in to the cubicle-maybe it's better to be doing wet rooms.

I owe a booking at Mercure Opera Lafayette but, due to an issue, I was sent here at Ibis. The first thing which gave a really negative impression was the request to pay the invoice immediately after the check-in. Never happened in more than 15 years of business trips. Then, considering that I was moved from a 4* to a 3* hotel, same rate and conditions, I was supposing to have a more comfortable room than the one I had (Room 50). Narrow, really small toilet, shower without closing door. Another negative impression I got from the amenities provided in the room. It is pretty much standard in all 3* hotels to find hair dryer, but I didn't find it!! Finally, I complained with my company travel agency and - as a result of the complaint management - I received from the duty manager of the Mercure the proposal of 20€ (!!!) to be spent in my next stay. Wow!! This is not client caring, this is really the worst way to treat a customer, at least someone who is travelling for business purposes. And by the way, I will never select any hotel from Accor chain

Comfortable, spotlessly clean, great breakfast and friendly welcoming staff.

Everyone was super friendly. Sad the room window was not closing well. Worse was fact I payed 25€ per suitcase to keep it for 6hours after chexkout!!!! No upgrade, no drink, no benefits

Good location being in the Opera area of Paris and near Grand Boulevards metro allowing easy transportation around the city and near many restaurants and bard on the various boulevards wither side of the property.The hotel offers a good breakfast and the rooms are ok with the exception of the wardrobe space - 2 people staying for 4 days and there is only a narrow slot with 8 hangers with only 1 shelf above. The hotel was undergoing some redecoration during our stay. Unfortunately the paint fumes in both the lift and the corridors was appalling, although the fumes did not enter the room. I would still recommend this hotel though but just be aware of its limitations.

Good!

Great value in a good location, reception staff were really helpful. Breakfast is good, the rooms are as all rooms are in Paris. Good shower, plenty of hot water.