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ibis Abu Dhabi Gate Hotel 3 stars

Customer review rating 4.2/5 2,281 reviews

ALLSAFE approved hotel

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ibis Abu Dhabi Gate
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+ 18 Services

Hotel extras

  • 15 minutes' drive from downtown

  • Valet car park

  • Belgian beer café©

  • Free WIFI

  • Spa and fitness facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Air Conditioning
  • ABU DHABI AIRPORTPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchangePaying
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Other sports activities
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • Snack & beverage machine
Business services
  • 1 meeting room(s)
Information message

Hotel location

ibis Abu Dhabi Gate

222 Al Maqta Street
Rabdan Area
PO Box
92156 abu dhabi
united arab emirates

Tel: +97125090999

Fax: (+971)2/5090990

Check-in from 14h00

Check out up to 12h00

  • By plane

    ABU DHABI AIRPORT At 15km / 9 miles - Shuttle paying

GPS :24.396112, 54.51755

Our accommodation(s)

Standard Double Room

  • Max. number of persons: 2
  • Area: From 19 m² / 205 sq ft
  • Views: City View, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Standard Twin Room

  • Max. number of persons: 2
  • Area: From 19 m² / 205 sq ft
  • Views: City View, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

FUSION LOUNGE

Type of cuisine: Cafe

24/7 café located in the lobby. Offering wide array of selections like sandwhiches, pastries, salads, fresh juices, coffee and more.

Lunch

00:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Wok & Co.

Type of cuisine: International

Re-energize your morning with our delicious breakfast buffet at Wok & Co. Enjoy a hearty all-you-can eat buffet served between 6:30am & 10:30am. Wok & Co is located in the first floor of Ibis Abu Dhabi Gate.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 150 m²

  • Maximum capacity: 100 people

Find out more

Our guest reviews for
ibis Abu Dhabi Gate

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,281 reviews

tripadvisor

TripAdvisor Rating 4.5/5

967 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020
Customer review rating 3.0/5

Rajesh Business - 18/02/2021 Confirmed reviews ALL

Upon checkin counter was over crowded with guest, hardly two people to serve the guest. Que was long & I waited for 45 minutes to get my turn. Please assign experience staff who can handle the guest fast. Especially guest reach hotel for taking proper relaxation, but the amount of pressure build up upon arriving was not positive.

Dear Rajesh V., Thank you for taking the time to tell us about your experience at the ibis Abu Dhabi Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your concern was escalated to the relative department and we are taking the appropriate measures to enhance the guest experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

Good stay

Customer review rating 5.0/5

Tala A. B. Families - 02/02/2021 Confirmed reviews ALL

Thank u so much for the good service u give it to us this is the second time I have chosen ibid hotel for stay thank u for everything

Dear Tala Mahmoud A., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

well located , good stay

Customer review rating 5.0/5

Babar M. Business - 27/01/2021 Confirmed reviews ALL

It was good experience ,start to offer monthly / weekly package to encourage and boost business Dubai resident who are travelling frequently

Dear Babar M., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Well located

Customer review rating 5.0/5

Osama S. Business - 18/01/2021 Confirmed reviews ALL

Quite and safe

Dear Osama S., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

I enjoyed my stay

Customer review rating 4.0/5

Syed Y. A. Solo - 13/01/2021 Confirmed reviews ALL

I stayed to day it was great experience for me very neat and clean the most thing i like washroom it really my kind of washroom

Dear Syed Yasir a., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Upon knowing your feedback, we have checked your booking and found that your challenge in wifi connection was not reported to us. We wish you would have informed us of the situation at the time it as we would have been able to check or rectify the problem at that moment. We hope that this will not deter you from coming back to our hotel in future. It was a pleasure to being of service to you and we look forward to your next visit. Sincerely, Hotel Management

Good location and very wellcoming

Customer review rating 5.0/5

Abdulaziz A. Couples - 10/01/2021 Confirmed reviews ALL

Friendly and happy staff made our stay very pleasant

Dear AbdulAziz Habib Mohd A., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

well

Customer review rating 5.0/5

N. Y. Couples - 04/01/2021 Confirmed reviews ALL

good to stay

Dear Y. N., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Satisfied

Customer review rating 3.5/5

Anonymous Families - 02/01/2021 Confirmed reviews ALL

It was good. The facilies are grear but the service needs to ve improved. It seems there's lack of staff. It takes time to request something like in housekeeping

Dear Cyra V., Thank you for taking the time to tell us about your experience at the ibis Abu Dhabi Gate. We are sorry to hear that there were some aspects of your stay that were less satisfactory; please allow us to express our sincerest apologies. Your feedback is important to us as we truly believe that guest feedback such as yours is essential for us in improving our level of service and meeting our guests’ expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you for choosing to stay at the ibis Abu Dhabi Gate Hotel. Sincerely, Hotel Management

Good stay

Customer review rating 5.0/5

M. Couples - 02/01/2021 Confirmed reviews ALL

Great

Dear Sheikh M., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Bad service

Customer review rating 0.5/5

Hamad A. Solo - 01/01/2021 Confirmed reviews ALL

No refund, not satisfied paid 600 for nothing I believe, i dont think im going to book again

Dear Hamad A., Thank you for taking the time to tell us about your experience at the ibis Abu Dhabi Gate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We would like to take this opportunity to inform you that the booking you made was a non-refundable booking for which you got a special rate. The booking was made comes with the terms and conditions of a non-refundable reservation. We are certain that you would have received a confirmation email as well stating the same terms and conditions, and thus, we were unable to accommodate your request for a refund. We understand and regret that our hotel did not live up to your expectations but we would like to sincerely thank you for staying with us and for giving us a try. Sincerely, Hotel Management

Good stay

Customer review rating 4.5/5

Walaa Business - 31/12/2020 Confirmed reviews ALL

Friendly staff and very clean facilities

Dear Walaa Kamal M., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Pleasant stay

Customer review rating 5.0/5

Mohammadsuhel T. Business - 29/12/2020 Confirmed reviews ALL

Extremely happy with services offered, ambiance, quality of food and positive behavior of staff

Dear Mohammadsuhel Najirmiya T., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

well located and clean place

Customer review rating 4.5/5

Nitin B. Business - 29/12/2020 Confirmed reviews ALL

i was up and around for work and used to get extremely tired after a long day, so no strength to even go down to the restaurants, Raj Solanki was very helpful in room service, the last experience in IBIS Paris was very bad, but this time Raj Solanki made IBIS experience as a wow effect. thank you, raj and Ibis the chef in novotel for the breakfast needs to learn indian food preparation, the taste was not upto the mark

Dear Nitin Ramesh B., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive valuable feedback from our guests. We will share your positive comments with our team, especially with Raj Solanki. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback is important to us as we truly believe that guest comments are essential for us in enhancing our level of service and meeting our guests’ expectations. Please allow us to clarify that the amenities which we provide conform to the International brand standards of Ibis, being a budget-friendly hotel brand. All other essential and basic toiletries can be purchased in form of a Travel Kit from reception at a very nominal fee. We hope this information will be useful for any future visit and we are sorry if this particular ibis' concept in regards to provided amenities was not to your liking. Once again, we sincerely thank you for choosing to stay with us. Kindly let us know your next visit and we will anticipate your requirement for a more seamless experience. Sincerely, Hotel Management

Good Stay

Customer review rating 4.0/5

Muhammad A. Couples - 28/12/2020 Confirmed reviews ALL

Hotel Bathroom is too small

Dear Muhammad A. Mian, We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive valuable feedback. Your comments are essential for us in enhancing the guest experience. Reference to your comment about the bathroom size, please be informed that built and size of the rooms, including the bathroom size conform to the International brand standards of Ibis, being an economy-scale hotel brand. The size of the room is also available in online to ensure that potential bookers would know the room size well in advance. Alternatively, we do have our higher room category which is one bedroom apartment that is more spacious, with fully-equipped kitchen and living room area, for your consideration on your next visit. The amenities which we provide also comply with the ibis standards. Other essential toiletries can be purchased in form of a Travel Kit form reception at a very nominal fee. I hope this information will be useful for any future stays. Thank you again for sharing your experience, and we very much looking forward to your next visit. Sincerely, Hotel Management

Room is good for the price

Customer review rating 3.5/5

Just M. Solo - 28/12/2020 Confirmed reviews ALL

Room service is not good enough... Phone most of the time unattended.

Dear Anthony M., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive valuable feedback from our guest. We would like to apologize as there were some aspects of your stay which left you less satisfied. Here at ibis, we thrive to deliver memorable experiences and it seems like we were not able to achieve this during your stay. We take our guests reviews very seriously as it is through feedback like yours that we can improve our internal processes and enhance the over-all guest experience. Please rest assured that we have addressed your concerns to the relevant department head to take the necessary steps to avoid this from happening in future. Thank you again for sharing your feedback, and we hope your next visit will be a more positive experience. Sincerely, Hotel Management
Customer review rating 4.0/5

Roma Friends - 27/12/2020 Confirmed reviews ALL

We had a fantastic stay... thank you!

Dear Roma M., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management
Customer review rating 3.5/5

Osama Business - 25/12/2020 Confirmed reviews ALL

I was not happy that you are charging for spoons! This was wierd

Dear Osama Ahmed Mahmoud S., Thank you for taking the time to tell us about your experience at the ibis Abu Dhabi Gate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. With regards to your comment about the spoons, please allow us to clarify that ibis, being a budget-friendly brand, does not have the room service concept. Kindly be noted that we are not charging for cutleries, but it was the tray charge or service charge which we usually do for any not order delivery. We hope this information will be useful for any future visit and we are sorry if the ibis' concepts did not live up to your expectations. We thank you for staying at the ibis Abu Dhabi Gate Hotel and hope to get another opportunity to host your stay in the future. Sincerely, Hotel Management

Helpfull staff

Customer review rating 5.0/5

Nithin Business - 24/12/2020 Confirmed reviews ALL

Extremely pleased Suggestion : add more indian varieties on Buffet breakfast

Dear Nithin Suresh T., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Great hotel

Customer review rating 5.0/5

Stephen H. Solo - 23/12/2020 Confirmed reviews ALL

Really enjoyable stay - can recommend.

Dear Stephen H., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive valuable feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Great stay

Customer review rating 5.0/5

Anonymous Friends - 22/12/2020 Confirmed reviews ALL

The rooms were very neat. Room service was ready to accommodate needs on a short notice. Fair priced.

Dear Ijaz A. Nazeer A., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

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