ibis budget Manchester Centre Pollard Street 2 stars

Customer review rating (ALL Rating) 4.0/5 928 reviews

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Description

Hotel extras

  • Walking distance to Co-op Live Arena

  • Central location, with plenty of nearby transport links

  • Walking distance to Etihad Stadium, home of Manchester City

  • Located just 1km from Manchester Piccadilly train station

  • Nearby landmarks include Manchester Town Hall and Chinatown

Our accommodation(s)

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Hotel location

ibis budget Manchester Centre Pollard Street

2 Pollard Street
M4 7DB MANCHESTER
United Kingdom

GPS:53.481301, -2.218289

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  928 reviews

TripAdvisor Rating  3.5/5  1,906 reviews

Well located, high-quality (budget) hotel

Customer review rating 5.0/5

Mr K. Business - Confirmed reviews ALL

It is a budget hotel. But you have all you need - it is clean, bed is (for me) comfortable, there are basics inside (hair drier, kettle/on request...) and it has a really good location if you are coming/leavinf by train. Close to the hotel are some usual supermarkets (Aldi, Sains....). You can walk or take a bus/tram to the city center.

Dear K., Thank you so much for your thoughtful review! We're delighted to hear that you enjoyed your stay with us and found our location convenient, especially for travel by train. It's great to know that you appreciated the cleanliness, comfort, and amenities we offer. We aim to provide all the essentials to make our guests' stays as comfortable as possible, even on a budget. We hope to welcome you back the next time you're in town! Kind regards, Maria Ksiazczak General Manager

Like a prison cell

Customer review rating 0.5/5

Paul B. Families - Confirmed reviews ALL

Had a 2 day stay , it reminded me to f a prison stay , not enough room for 2 people ,no seats no kettle , I know it's budget but not supplying a kettle is a joke

Dear Paul, Thank you for your feedback. We're truly sorry to hear that your stay was disappointing and that you found the room lacking in space and amenities. While we aim to provide budget-friendly accommodations, we understand that certain comforts, like a kettle, can make a big difference. Your experience is important to us, and we’ll be sure to review these concerns to improve the stay for future guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Maria Ksiazczak General Manager

Good location, Great staff

Customer review rating 4.5/5

James Families - Confirmed reviews ALL

Room was very good value. Short walk to Etihad Stadium and Manchester Northern Quarter. Staff was amazing, very friendly and helpful.

Dear James, Thank you for your kind review! We're thrilled to hear that you enjoyed your stay and found the location convenient, especially with the proximity to Etihad Stadium and the Northern Quarter. It's also wonderful to know that our staff made a positive impression with their friendliness and helpfulness. We look forward to welcoming you back on your next visit! Kind regards, Maria Ksiazczak General Manager

Cheap pleasant stay

Customer review rating 4.5/5

Amanda Couples - Confirmed reviews ALL

Short walk from train station. Cheap price. Room was clean and adequate for price. Only down side, it was quite noisy, I think from the main road outside.

Dear Amanda, Thank you for your feedback! I'm glad to hear that you found your stay pleasant and appreciated the cleanliness and value of the room. I'm also sorry that you were disturbed by the outside noise. Due to our central location, it can be difficult to stop all external nuisance even though all our rooms offer double glazing windows. Would you have mentioned your unhappiness to a member of the Team, we may have been able to move you to one of our quieter accommodation, facing the back of our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Maria Ksiazczak General Manager

BED BUGS- HORRIBLE

TripAdvisor rating 1.0/5

Paradise28326394549 TripAdvisor review

HORRIBLE, DISGUSTING. Would rate it -10, checked in and found several bed bugs on our bed. We had to be moved to another ibis. This totally ruined our trip, as we bad to buy bew clothes a luggage which took up time and money. STAY AWAY. i have lodged a formal complaint.

Dear Paradise28326394549, I'm deeply sorry to hear about the serious issue you experienced during your stay. Finding bed bugs is unacceptable, and I understand how this significantly impacted your trip. This is certainly not the standard we aim to uphold. Your feedback is crucial, and I assure you that your complaint will be taken very seriously. We will investigate this matter thoroughly to prevent such occurrences in the future. Please accept our sincere apologies for the inconvenience and distress caused. Your experience matters to us, and we hope to regain your trust. Kind regards, Ibis Budget Manchester Centre

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Other web-users rate our hotel

  • 1,282 reviews 9/10 Location
  • 2,054 reviews 5.5/10 Room
  • 1,234 reviews 8.5/10 Service
  • 35 reviews 8/10 WiFi
  • 1,210 reviews 4.8/10 Comfort
  • 933 reviews 6.5/10 Cleanliness
  • 385 reviews 5.3/10 Breakfast
  • 22 reviews 2.5/10 Bar

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