Mercure Hunter Valley Gardens 4.5 stars

Customer review rating (ALL Rating) 4.3/5 2,022 reviews

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Description

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Hotel location

Mercure Hunter Valley Gardens

Cnr Broke and MacDonald Road
2320 POKOLBIN
Australia

GPS:-32.772691, 151.300447

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELEMENTS BAR & DINING

The name éléments is derived from the natural elements of fire, water and earth, components that resonate with the Hunter Valley region and are reflected in the entire restaurant experience.

Our guest reviews

Our guest reviews

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ALL Rating  4.3/5  2,022 reviews

TripAdvisor Rating  3.9/5  1,261 reviews

Comfortable stay and friendly service

Customer review rating 4.0/5

Tundra Couples - Confirmed reviews ALL

The staff were welcoming and helpful. The restaurant provided a good standard of food. The room and surrounds were well maintained.

Well located

Customer review rating 4.0/5

Nikki Couples - Confirmed reviews ALL

Lovely day, good food and service, friendly staff

The rooms were outdated, dirty and aircon didn’t work. Water spout in bathroom hanging onto the wall with silicon glue we

Customer review rating 0.5/5

S &. L. B. Couples - Confirmed reviews ALL

The experience was terrible. The room we were given hadn’t been cleaned properly. Dust on the bed head, all along the skirting boards and the handles in the bath were covered in rust. We couldn’t sit in courtyard, it was covered in leaves, broken branches and bird droppings. Moved to another room. Courtyard slightly better but room conditions worse than the first. (We have photos to support this) Flat batteries in the aircon remote. Breakfast was ordinary, scrambled eggs were still raw. We haven’t been to Mercure Hunter Valley in a few years but have been there on a number of occasions previously. The standard has dropped alarmingly.

Amazing

Customer review rating 5.0/5

Robert C. C. Couples - Confirmed reviews ALL

Great

Grate location, grate stay

Customer review rating 4.5/5

Karen M. Families - Confirmed reviews ALL

It was a grate stay, amazing and worm welcoming, helpful staff. Room was better than we expected, pool, gaming and spar area was amazing and well maintained.

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Other web-users rate our hotel

  • 637 reviews 9.7/10 Location
  • 1,310 reviews 6.6/10 Room
  • 997 reviews 7.8/10 Service
  • 30 reviews 3.4/10 WiFi
  • 529 reviews 4.2/10 Cleanliness
  • 496 reviews 8.2/10 Comfort
  • 278 reviews 8.1/10 Breakfast
  • 60 reviews 8.8/10 Wellness Area

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