Novotel Kolkata - Hotel & Residences

Novotel Kolkata - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.3/5 1,000 reviews

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Hotel extras

  • Beautiful rooms and pet friendly serviced apartments with all modern facilities

  • Free WiFi access throughout the hotel

  • Indian, Italian and Continental cuisine with 24 x 7 Bar

  • Nearby shopping mall, Conventional center with one of the largest eco-friendly park.

  • Business centre and executive lounge

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Kolkata - Hotel & Residences

CF 11 Action Area 1C, New Town Rajarhat
700156 KOLKATA
India

  • By plane

    NETAJI BOSE INTL At 11km / 7 miles - Shuttle paying

  • By train

    HOWRAH STATION At 17km / 10 miles

GPS:22.579605, 88.461421

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,000 reviews

TripAdvisor Rating  4.5/5  2,336 reviews

Certificate of excellence 2022

Safe stay

TripAdvisor rating 5.0/5

726ratanj Families - TripAdvisor review

Employees are very good... Front full entire team are very friendly.Excellent service.Rooms are clean an well maintained. Will recommend 100%...And also I want to recommend Mr Avirup and duty manager Mr.kaushik are the the best...

Dear Valued Guest, Thank you so much for penning such a warm and wonderful positive review of your stay experience with us. We appreciate your kind words of praise for recognizing our team members for all their efforts. Your compliments is a great source of inspiration for all of us. We are delighted to see that you were impressed with all aspects of your stay with us and felt well-cared for. We hope we shall have the pleasure of welcoming you again very soon. Warm Regards, Team Novotel Kolkata

Stay Was good but need to improve food quality

Customer review rating 2.5/5

Rohan I. Business - Confirmed reviews ALL

Hi Team, You need to improve on food quality on 5th Aug 22 i was getting late from my office in evening so called ur front desk and asked whether some food will be kept aside from buffet they denied then after reaching hotel at midnight 00:30 am i asked for Chicken dum biryani , that biryani was so cold and the meat was not marinated properly Regards, Rohan I.

Dear Sir, Thank you for sharing your feedback regarding your stay with us, and I sincerely regret that your experience not meeting your expectations in certain areas. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. Please allow me to assure you that this is a rare occurrence and I have personally addressed this with the respective team members to avoid such a recurrence. Thank you once again for your constructive comments. I hope you will give us the opportunity of welcoming you again. In the meantime, I remain at your disposal should you require any further assistance. Sincerely, Amit Sangwan Director of Operations

Good satisfied

Customer review rating 4.5/5

Peter F. Business - Confirmed reviews ALL

Good hotel nice place and hospitality comfortable staying

Dear Sir, We very much appreciate your comments regarding your stay at Novotel Kolkata - Hotel & Residences. It is always a pleasure to receive positive feedback. I had share your comments with our team and this feedback serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amit Sangwan Director of Operations

Bad

Customer review rating 1.0/5

Virendra K. G. Business - Confirmed reviews ALL

Developed food poisoning . Did not take breakfast. The purpose of visiting was not accomplished due to bad health.

Dear Sir, Thank you for sharing your feedback regarding your stay with us, and I sincerely regret that your experience not meeting your expectations in certain areas. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. Please allow me to assure you that this is a rare occurrence and I have personally addressed this with the respective team members to avoid such a recurrence. Thank you once again for your constructive comments. I hope you will give us the opportunity of welcoming you again. In the meantime, I remain at your disposal should you require any further assistance. Sincerely, Amit Sangwan Director of Operations

Business trips

TripAdvisor rating 5.0/5

Das1234567891 Business - TripAdvisor review

Stayed for two night this time in business meeting. Stayed regular for meeting, service is too good. Room service, & all hotel service, specialist nikunjoy, tiyasa & polash guys too good, all work done be compiled done. Thank you

Dear Valued Guest, Thank you for taking the time to review us and share your experience. Our team is constantly working to make every stay experience memorable, and your encouraging compliments for our team members are greatly appreciated. We look forward to the delight of welcoming you back many more times Warm Regards, Team Novotel Kolkata

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Other web-users rate our hotel

  • 1,029 reviews 9.7/10 Location
  • 1,837 reviews 8.8/10 Room
  • 5,491 reviews 9.3/10 Service
  • 79 reviews 9.2/10 WiFi
  • 2,953 reviews 9/10 Food
  • 962 reviews 9.6/10 Vibe
  • 554 reviews 8.2/10 Cleanliness
  • 480 reviews 8.7/10 Amenities

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ibis Kolkata Rajarhat

3 stars

At 212 m

See the hotel
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