Novotel Mumbai Juhu Beach 5 stars

Customer review rating (ALL Rating) 3.4/5 1,422 reviews

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Description

Hotel extras

  • 20 mins from Airport, Beachfront hotel in Juhu overlooking Arabian Sea

  • Gadda da Vida - Chic sea beachside lounge

  • Experience newly renovated rooms with modern decor

  • Pet friendly hotel

  • Hookah is not permitted in the hotel premises

Our accommodation(s)

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Hotel location

Novotel Mumbai Juhu Beach

Balraj Sahani Marg, Juhu Beach
400 049 MUMBAI
India

GPS:19.108683, 72.824364

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.4/5  1,422 reviews

TripAdvisor Rating  4.1/5  4,724 reviews

Certificate of excellence 2025

Absolutely Amazing

TripAdvisor rating 5.0/5

Pratiksha K TripAdvisor review

Loved the service Saba, Abishek and their team gave us. They were very helpful and attended to all our needs. Loved it.

Dear Pratiksha, Thank you for your kind words regarding the service provided by Saba, Abishek, and their team. We are delighted to know that their assistance contributed positively to your experience. Your feedback is greatly appreciated. Best regards, KUNAL SHANKER GENERAL MANAGER

Front desk team rock!!!

TripAdvisor rating 5.0/5

Cruiser55490439329 TripAdvisor review

The hotel is at the prime location and a fantastic Event of Sakata Seeds All my guests here were happy services and special thanks and mentioned to Mr Indrajit Singh and his team members Anish, Rucha dhanshree tabish, mansi Kuddos to the entire team of Novotel juhu beach!!!!

Dear Guest, Thank you for your kind words regarding our front desk team and the overall experience at Novotel Mumbai Juhu Beach. We are delighted to hear that you and your guests enjoyed your stay and found our location ideal. Your recognition of Mr. Indrajit Singh and his team is greatly appreciated, and I will ensure your compliments are shared with them. Best regards, KUNAL SHANKER GENERAL MANAGER

Efficient service

TripAdvisor rating 5.0/5

Resort25170711041 TripAdvisor review

Good service and very friendly staff. Himqni is such a sweet person and attends to the guests very nicely. Overall stay was good.

Dear Guest, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you experienced efficient service and that our staff, particularly Himani, made a positive impression. Your satisfaction is important to us, and we look forward to welcoming you again. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 4.5/5

Deepak T. Friends - Confirmed reviews ALL

Property is excellent from its location and cleanliness. We were very pleased with the rooms quality and restaurant staff were amazing. Always willing to help and get you things to meet your needs within their capabilities. I have to name two of the guys (Abhishek and Ankit). Always with a smile and always willing to serve with a Good Morning. Only negative comment was the rooms were very cold like 19 degrees and it would not move even when turn off the system. It took over 1/2 day goin from 19 to 22. Could not sit on the couch and enjoy the beautiful sea view but had to get in bed and under covers.

Dear Deepak Thank you for taking the time to share your experience at Novotel Mumbai Juhu Beach. We are delighted to hear that you appreciated our prime location and the cleanliness of our property. It is wonderful to know that our restaurant staff, particularly Abhishek and Ankit, made a positive impression with their attentive service and cheerful demeanor. We sincerely apologize for the discomfort you experienced with the room temperature. Your feedback regarding this matter is valuable to us, and we will take it into consideration as we continue to enhance our services. Best Regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 2.0/5

Pankaj S. Business - Confirmed reviews ALL

All went well till we reached Novotel Juhu where we learnt that our reservation was done at Novotel Sahar International Airport and not Juhu. Having understood the mistake by our employees we requested if the reservation could be transferred being the same Hotel. We were informed that this process cannot be done. My submission is, in case of such scenario, there should be provision available with Manager or Front office to transfer reservation if the room is available. We understand that non availability of room, different franchisee makes things difficult. Yet if this process can be introduced, it would be a help to cover the mistakes and prevent No Show. Thanks

Dear Pankaj Thank you for sharing your feedback regarding your recent experience at the hotel. I regret to learn about the confusion surrounding your reservation and the inconvenience it caused upon your arrival. While we strive to ensure a seamless experience for our guests, the transfer of reservations between different hotel locations poses specific challenges due to our operational policies. I appreciate your suggestion regarding the introduction of a transfer process; such insights are valuable as we continuously seek to enhance our service offerings. Please rest assured that your feedback will be reviewed by our management team for consideration. Best Regards, KUNAL SHANKER GENERAL MANAGER

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Other web-users rate our hotel

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  • 431 reviews 2.9/10 Cleanliness
  • 355 reviews 4.2/10 Amenities
  • 313 reviews 3.7/10 Comfort

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