ibis Samara 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,107 件のレビュー

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説明

ホテルのその他の情報

  • Tram and bus stops within walking distance

  • Secured underground parking

  • Сity or River Volga View

  • Accommodation with pets in Standard rooms

  • Zagorodnyy Park within walking distance

当ホテルの客室

ホテル所在地

ibis Samara

Novo Sadovaya Street 160 D
443011 SAMARA
Russia

GPS:53.230709, 50.178253

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

74 Urban food

During your stay, discover delicious home-cooked meals in the ibis's restaurant. You're welcome every day from 12 a.m. till 11 p.m.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,107 件のレビュー

トリップアドバイザーの評価  4.0/5  607 件のレビュー

Good for seminars

トリップアドバイザーの評価 5.0/5

Alexander_Kudrin ビジネス - トリップアドバイザー認証口コミ

Standard hotel of the chain. Small rooms but clean and tidy. It is located somewhat far from the city center, it is not very convenient without a car, but there is a tram and bus stop nearby. There is a nice cafe nearby. A seminar for doctors was held here. Decent coffee keychains, good Stuttgart room.

Dear Alexander, thank you for such a positive feedback. We really do our best to provide pleasant service not only for accommodation. Feel welcome to come back as soon as possible! Wishing all the best, Assistant to General Manager Artem Vaganyan ibis Samara

Pluses and minuses

トリップアドバイザーの評価 3.0/5

Guide104728 ビジネス - トリップアドバイザー認証口コミ

Friendly, helpful staff. good WiFi connection. Clean room. Several English channels on the tv. BUT - no tea/coffee-making facilities in room, not even a water cooler in the corridor. Fridge and safe in room, but no drawers for storage - only open shelves. And no toiletries in bathroom, except a soap dispenser at sink and in shower. Other toiletries had to be bought at reception. Breakfast was adequate for the level of the hotel.

Dear Guest, thank you for your valuable feedback, it is really important for us. We would like to inform you that all the facilities and room amenities are designed and provided according to ibis standards. Anyway, we are sorry for any inconveniences caused by the lack of facilities. We hope sincerely this will not stop you from visiting our hotel in future. Best regards, Assistant general manager Artem Vaganyan ibis Samara

All fine other than for booking problem

トリップアドバイザーの評価 3.0/5

John Alan J Couples - トリップアドバイザー認証口コミ

There were particular problems re making the booking. I got through to the on-line site and having waited for a very long time decided to phone the hotel. I spoke to the perso who answere said I had a problem and also said that I did not expect to pay the higher price for having to phone. The phone was put down on me. I tried 7/,8 times more to phone but although it rang no-one answered. I tried again to book on-line and was now informed the hotel was fully booked.Later I tried on=line again and managed to get a booking.

Dear John, thank you for your valuable feedback. We sincerely apologize for the inconvenience you've met while doing your booking. Your feedback helped us to understand that there is something to improve . You can be sure that we will arrange a meeting with our team and make special training for them so such situation will never repeat again. We hope that you will give us another chance to improve your opinion and get back your trust, so we can welcome you again in our hotel. Please, contact me directly for your next reservation. Best regards, General manager Anahita h6906-gm@accor.com

Good value for money

トリップアドバイザーの評価 4.0/5

nimrodb716 Couples - トリップアドバイザー認証口コミ

Went with my wife And was pretty happy with this hotel choice , Positive : - pet friendly !! - walking distance to mega city mall and pregorodni Park - nice and helpful staff - cool bar and restaurant in the hotel . - very nice view from our room . Negative : - not very close to the center

Dear Nimrod, thank you for your positive feedback! We are glad that you liked to stay in our hotel. Looking forward to seeing you soon! Best regards, Elena Shikina Front Office Manager.

IBIS Samara - Better than IBIS

トリップアドバイザーの評価 5.0/5

He H トリップアドバイザー認証口コミ

I stayed one night in September and the place surprised me with great service, super clean facilities and a great breakfast. The normal "no thrills" experience I had in some other IBIS hotels was replaced by a nice atmosphere, helpful staff and a super clean, although IBIS sized room. It had a fridge which I personally think is important. I am a very particular person who always check room cleanliness and here I absolutely found nothing to complain about. The room was spotless. The view from the window towards the Volga river is nothing short of fantastic. Breakfast was meeting my expectation and based on what I paid for the room, everything has fantastic value. If there is any down side it might be the location that is not down town but I knew that when I booked so I can not complain about that. I deliberately booked the hotel as it is closer to the airport and it saved me 20 minutes in the morning going to the airport so the location was a plus. I will definitely come back to this hotel if I come back to Samara.

Dear Mr. WaltD66, thank you for your positive feedback! We are glad that you liked to stay in our hotel. Looking forward to seeing you soon! Best regards, Elena Shikina Front Office Manager.

との提携 TripAdvisor

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