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ibis Samara Hotel 3 stars

Customer review rating 4.4/5 3,516 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Samara
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+ 17 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free Wi-Fi

  • Underground parking

  • Family rooms

  • 10 minutes to the business center

  • 10 minutes to the embankment

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Ironing room
  • Cash machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

ibis Samara

Novo Sadovaya Street 160 D
443011
samara
russian federation

Tel: +78463396852

Fax: (+7)846/3396851

Check-in from 14h00

Check out up to 12h00

  • METRO :  ROSSIYSKAYA

  • By plane

    KURUMOCH At 42km / 26.1 miles

  • By boat

    VOLGA CRUISES At 10km / 6.21 miles

  • By train

    RAILWAY STATION At 10km / 6.21 miles

GPS :53.230709, 50.178253

Our accommodation(s)

Room for 1 or 2 persons

Accessible room
  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Views: River side, City View *

* Subject to availability

  • Wireless internet in your room
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Views: River side, City View *

* Subject to availability

  • Wireless internet in your room
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Mediterranean

Flavours of the Mediterranean. It's all Mediterranean, from the decor to the wonderful cuisine, in which olive oil is a star ingredient.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN

Non contractual photo

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 72 m²

  • Maximum capacity: 65 people

Find out more

Our guest reviews for
ibis Samara

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,516 reviews

tripadvisor

TripAdvisor Rating 4.0/5

574 reviews

One day trip to Samara

Customer review rating 4.4/5

Sushant P. Business - 12/12/2019 Confirmed reviews ALL

I always prefer to stay with Accor Hotels due to comfort and convenience. However I was slight disappointed with this establishment due to maintenance and business model.

Dear Sushant Sudhanshubhai P., Thank you for taking the time to tell us about your experience at the ibis Samara. We appreciate the highly rated staff and service, it is really very important for the whole team. On the other side, we are sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem. In 2020 the hotel will be renovated, we believe you will really love all the changes coming. We hope that you will give us the opportunity to better serve you in the near future. Wishing all the best, Assistant General Director Artem Vaganyan ibis Samara

nice and clean room, good breakfast, friendly staff

Customer review rating 4.4/5

М. Families - 05/11/2019 Confirmed reviews ALL

restaurant staff is not trained properly, they are very slow as well

Dear Marianna, thank you for your respond and an issue to be discussed with our staff. We are happy to see your positive feedback. Moreover, we promise to solve our restaurant staff mistakes and provide a better service for you in future. Best wishes, Artem Vaganyan Assistant general manager ibis Samara

Middling

Customer review rating 4.4/5

Svetlana Business - 20/10/2019 Confirmed reviews ALL

Too basic hotel, becoming dilapidated. The shower cabin door was broken, moldy. The breakfast offers low quality meat cuts. The only good thing is the bed, it is comfortable. Room textiles are of the dark, uncomfortable colors.

Dear Svetlana, thank you for your response, it is very valuable for the whole team of ibis Samara. We are sorry that not all your expectations were met. We are glad to announce the hotel is going to be renovated in 2020. Our team is sure you will enjoy all the changes planned. We hope to see you again as soon as possible. Best wishes, Assistant general manager Artem Vaganyan ibis Samara

excellent, as usual

Customer review rating 4.4/5

Tatiana Business - 09/10/2019 Confirmed reviews ALL

Everything was exactly as good as I expected from one of Ibis chain.

Уважаемая Татьяна, спасибо за оставленный отзыв и высокую оценку пребывания в нашем отеле! Будем рады приветствовать Вас вновь! С наилучшими пожеланиями, Елена Шикина Руководитель отдела приема и размещения.

Great service

Customer review rating 4.4/5

Mike Solo - 02/09/2019 Confirmed reviews ALL

Staff were very freindy, room was clean and tidy

Dear Mike, Thank you for your feedback regarding the stay in our hotel. It is always pleasure to receive positive feedback from our guests. For sure we will share your comments with our team. Your feedback will serve as an encouragement to all of our staff and additional motivation. Looking forward to seeing you soon!. Best wishes, Elena Shikina Front Office Manager.

not bad stay with great breakfast

Customer review rating 4.4/5

Jun Couples - 24/08/2019 Confirmed reviews ALL

Reasonable accomodation price. Small size room as usual. The best breakfast I have ever had in budget hotels.

Dear Jun T., Thank you for your feedback concerning the stay in our hotel. It is always pleasure to receive a positive feedback. We will share your comments with our team. For sure it will serve as an encouragement to all of our staff and addittional motivation. Looking forward to seeing you soon! Best wishes, Elena Shikina Front Office Manager

ibis standard, with some room for improvement

Customer review rating 4.4/5

Anton Couples - 16/07/2019 Confirmed reviews ALL

The hotel sticks to ibis standards, which is good, because one gets what one expects. Rather far from the city centre, but bearable and compensated with a nice view over the Volga from higher floors. Yet, there's always room for improvement: some decoration, especially in the bathroom, already needs repair/renovation; rooms are no soundproof from the corridor, every door closing or talk there is very well heard; no shoe horn or sponge in the room was a surprise; early mornings in the lobby and restaurant feature weird drunk guests. Nonetheless, all in all in was a nice stay in a good ibis.

Dear Anton, thank you for you feedback! We are glad that mostly you liked to stay in our hotel. For sure we will take into account all your comments to make the service better. Looking forward to seeing you soon! Best regards, Elena Shikina Front Office Manager.

Great stay

Customer review rating 4.4/5

Lambas L. Families - 07/06/2019 Confirmed reviews ALL

I travelled with family and the hotel prepared suitable room for my stays

Dear Guest, thank you for your positive feedback! We are happy that you liked to stay in our hotel. From our side for sure we will take into consideration all the comments mentioned to provide better service for our guests. Looking forward to welcoming you soon! Best regards, Elena Shikina Front Office Manager.

All fine other than for booking problem

TripAdvisor rating 4.0/5

John Alan J Couples - 17/04/2019 TripAdvisor review

There were particular problems re making the booking. I got through to the on-line site and having waited for a very long time decided to phone the hotel. I spoke to the perso who answere said I had a problem and also said that I did not expect to pay the higher price for having to phone. The phone was put down on me. I tried 7/,8 times more to phone but although it rang no-one answered. I tried again to book on-line and was now informed the hotel was fully booked.Later I tried on=line again and managed to get a booking.

Dear John, thank you for your valuable feedback. We sincerely apologize for the inconvenience you've met while doing your booking. Your feedback helped us to understand that there is something to improve . You can be sure that we will arrange a meeting with our team and make special training for them so such situation will never repeat again. We hope that you will give us another chance to improve your opinion and get back your trust, so we can welcome you again in our hotel. Please, contact me directly for your next reservation. Best regards, General manager Anahita h6906-gm@accor.com

Good

Customer review rating 4.4/5

Nikita Business - 09/03/2019 Confirmed reviews ALL

Clean rooms, friendly staff

Уважаемый Никита, спасибо за оставленный отзыв и высокую оценку пребывания в нашем отеле! Будем рады приветствовать Вас вновь! С уважением, Елена Шикина Руководитель отдела приема и размещения.
Customer review rating 4.4/5

Anonymous Business - 22/02/2019 Confirmed reviews ALL

the heating sistem of my room 1116 was broken the last day, but I could change my room without problem even overnight

Dear Guest, thank you for your positive feedback! We are glad that you liked to stay in our hotel. Looking forward to seeing you soon! Best regards, Elena Shikina Front Office Manager.

very pleasant, very interesting, very pleasing weekend

Customer review rating 4.4/5

Alan J. Couples - 31/10/2018 Confirmed reviews ALL

It was as always a good stay for the staff are welcoming, helpful and always pleasant. All that you wish from a hotel

Dear Alan J., thank you for your positive feedback! We are glad that you have good impression after staying in our hotel. Looking forward to seeing you soon! Best regards, Elena Shikina Front Office Manager.

good

Customer review rating 4.4/5

Rustam Couples - 09/10/2018 Confirmed reviews ALL

That was couple of nights experience, room was ok, breakfast was good, overall area is nice enough, price is reasonable

Dear Rustam, thank you for your positive feedback! We are glad that you liked to stay in our hotel. Looking forward to seeing you soon! Best regards, Elena Shikina Front Office Manager.

Great IBIS giving that little extra - must be a great leader in the property!

Customer review rating 4.4/5

Hans H. Business - 10/09/2018 Confirmed reviews ALL

Everything was perfect. Cleanliness on top and the rooms are IBIS standard but very very clean and staff is in general great!

Dear Hans, thank you for choosing our hotel! Our team appreciate a lot your positive feedback, but also paying attention on your breakfast score. We hope your next experience will be more positive because we are working on our breakfast concept and it will help us a lot if you share more details of what exactly we can improve. Hope to see you again! Best regards, Anahita General director ibis Samara h6…

A bit far from city center, but a good budget hotel

Customer review rating 4.4/5

Dmitry Business - 07/09/2018 Confirmed reviews ALL

Had to come to Samara on business for one night stay. The stay was basically good. The room, breakfast, services were all good.

Dear Dmitry, thank you for your positive feedback! We are glad that you liked staying in our hotel. Looking forward to seeing you soon! Best regards, Elena Shikina Front Office Manager.

Good but lift flooded on arrival

Customer review rating 4.4/5

Geoffrey W. Solo - 19/07/2018 Confirmed reviews ALL

Room great but had to carry bags up 5 flights of stairs due to flooded lift shaft

Dear Geoffrey Edward, Thank you for choosing our hotel and for taking the time to leave a comment. At IBIS, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I'm sorry that you were present during the technical problem with lifts. Please accept my apologies. In the rest, we are very glad that you liked the level of quality in the hotel. Its very important for us. Thank you again for sharing your experience, and we hope your next visit will be more as pleasant as the previous one. Warm regards Deputy General Director hotel ibis Samara Oksana Pushkova

A modern and tidy hotel

Customer review rating 4.4/5

Daniel Families - 17/07/2018 Confirmed reviews ALL

The hotel is a bit far away from city centre but can be reached by tram or bus quite easily. The room is clean and tidy except the air conditioning is not cool enough in summer time. The restaurant is good with many waiters capable to communicate in English.

Dear Yu Ming C., We very much appreciate your comments regarding your stay at the ibis Samara. It is always a pleasure to receive positive feedback. Thank you for noting the cleanliness of the room and the work of the restaurant. I'm sorry that you felt technical problems with air conditioning. At IBIS, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that next time you will choose hotel IBIS Samara again and we will do our best to earn your trust. Warm regards Deputy General Director hotel ibis Samara Oksana Pushkova

FIFA WORLD CUP RUSSIA 2018

Customer review rating 4.4/5

L. Business - 12/07/2018 Confirmed reviews ALL

PARFAIT ...

Dear Claude Francois L., Thank you for choosing our hotel and for taking the time to leave such a detailed comment. We always happy when our guests enjoy the time spent in the hotel and the service. We hope to see you again! Warm regards Deputy General Director hotel ibis Samara Oksana Pushkova

Great hotel

Customer review rating 4.4/5

David H. Couples - 12/07/2018 Confirmed reviews ALL

Excellent, great staff, decent location good Ibis Hotel

Dear David H., We very much appreciate your comments regarding your stay at the ibis Samara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards Deputy General Director hotel ibis Samara Oksana Pushkova

A pleasant stay welcoming city

Customer review rating 4.4/5

Mile S. Couples - 10/07/2018 Confirmed reviews ALL

A clean hotel a little out of town, but public transport was awesome. Staff were nice a little young and inexperienced but the manager is fab. She could not do more to make our stay memorable. Thank you Ana... Thanks fif the tips about Kaliningrad.

Dear Mile S., We very much appreciate your comments regarding your stay at the ibis Samara. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope that next time you will choose hotel IBIS Samara, we will happy to see you again! Warm regards Deputy General Director hotel ibis Samara Oksana Pushkova

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