Novotel Kayseri 4 stars

Customer review rating (ALL Rating) 4.3/5 500 reviews

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Alsancak Mah Kocasinan, Bulvari No 161-1 Kocasinan, 38110 KAYSERI, Turkey

Description

ALLSAFE approved hotel

Hotel extras

  • Beautiful views of Mount Erciyes and easy access to the Erciyes Ski Center

  • Modern conference facilities

  • Web corner and free Wi-Fi in the entire hotel

  • International and Local, Food & Beverage offers on Nov'ist Restaurant

  • Easy access to the city center and airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Novotel Kayseri

Alsancak Mah Kocasinan, Bulvari No 161-1 Kocasinan
38110 KAYSERI
Turkey

GPS:38.735816, 35.498283

Telephone
Fax +90 352 207 30 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NEFAİS RESTAURANT

Restaurant serving international cuisine as well as Turkish specialities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  500 reviews

TripAdvisor Rating  4.5/5  409 reviews

Certificate of excellence 2023

I am haapy to stay Novotel

Customer review rating 5.0/5

Hayri D. Business - Confirmed reviews ALL

Well located, rooms are very comfortable and clean, services are exellent.

Dear Hayri D., We very much appreciate your comments regarding your stay at the Novotel Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

Tidy and centrally located hotel

Customer review rating 4.0/5

Tanmoy D. Families - Confirmed reviews ALL

Overall very nice experience, clean and tidy hotel. there was some issue with AC , but after moving the blades it was comfortable. Another incident was dinner where there was chicken snitzel not properly cooked. Rest all is perfect and the staffs are also very helpful.

Dear Tanmoy D., We very much appreciate your comments regarding your stay at the Novotel Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

This hotel is very close to Kayseri hotel.

Customer review rating 4.5/5

Mary Business - Confirmed reviews ALL

It is very nice hotel, safe, clean and confortable. It is the best one during this time trip.

Sayın Min H., Novotel Kayseri ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

Well

Customer review rating 3.5/5

Fatih E. Business - Confirmed reviews ALL

The electronic door locking of my room was malfunctioned; however, my room was changed.

Dear Fatih E., We very much appreciate your comments regarding your stay at the Novotel Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

Comfortable stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Comfortable stay close to the airport. Restaurant was good, they accommodated our vegetarian food requirements very well. Room was nice.

Dear Manoj K., We very much appreciate your comments regarding your stay at the Novotel Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

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Other web-users rate our hotel

  • 158 reviews 9.3/10 Location
  • 284 reviews 8.3/10 Room
  • 468 reviews 9.3/10 Service
  • 30 reviews 9.7/10 WiFi
  • 261 reviews 9.4/10 Cleanliness
  • 156 reviews 8.7/10 Breakfast
  • 150 reviews 9.7/10 Food
  • 106 reviews 7.6/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.