Novotel Kayseri

Novotel Kayseri 4 stars

Customer review rating (ALL Rating) 4.3/5 555 reviews

See on a map

Hotel extras

  • Beautiful views of Mount Erciyes and easy access to the Erciyes Ski Center

  • Modern conference facilities

  • Web corner and free Wi-Fi in the entire hotel

  • International and Local, Food & Beverage offers on Nov'ist Restaurant

  • Easy access to the city center and airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Kayseri

Alsancak Mah Kocasinan, Bulvari No 161-1 Kocasinan
38110 KAYSERI
Turkey

GPS:38.735816, 35.498283

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NEFAİS RESTAURANT

Restaurant serving international cuisine as well as Turkish specialities.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  555 reviews

TripAdvisor Rating  4.5/5  391 reviews

Well located and good stay

Customer review rating 4.0/5

Varkha C. Solo - Confirmed reviews ALL

Good staff. Welcoming and warm. Only suggestion is that you’ll keep phone charger adapters for use in case people who come from different countries don’t have chargers that fit. That would make life v easy. I had to walk 1/2 an hour to find an adapter that would fit into your socket to charge my phone.

Sayın Varkha C., Novotel Kayseri ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

location is very good

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Not do bad.

Sayın Kadir A., Novotel Kayseri ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

Never Novotel again

Customer review rating 1.0/5

Yusuf T. Families - Confirmed reviews ALL

One bad Night is enough to decide not staying again at Novotel

Dear Yusuf T., Thank you for taking the time to tell us about your experience at the Novotel Kayseri. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

Stay at Novotel Kayseri

TripAdvisor rating 5.0/5

obnsrbg Families - TripAdvisor review

I had a really good time.The staff is very kind, helpful and welcoming. Absolutely perfect. From check-in to check-out, all departmental services were excellent. This hotel is one of the best in Kayseri. I would definitely recommend.

Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri . Sincerely Yours, Hotel Management

Good service as usual

Customer review rating 5.0/5

Shukhrat Families - Confirmed reviews ALL

We always choose Novotel when it's present. We expect the same high level of service, and we get it. Thank you.

Dear Sobirian I., We very much appreciate your comments regarding your stay at the Novotel Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

In partnership with TripAdvisor

Other web-users rate our hotel

  • 146 reviews 9/10 Location
  • 267 reviews 7.9/10 Room
  • 481 reviews 9.2/10 Service
  • 24 reviews 9.8/10 WiFi
  • 265 reviews 9/10 Cleanliness
  • 162 reviews 9.2/10 Food
  • 133 reviews 8.8/10 Breakfast

Powered by Trustyou

ibis Kayseri

3 stars

At 84 m

See the hotel
All our hotels in KAYSERI