ibis Gloucester

ibis Gloucester 3 stars

Customer review rating (ALL Rating) 4.2/5 751 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Conveniently located just off the M5 Motorway

  • Free on-site parking for all hotel guests

  • Pet-friendly hotel, with on-site facilities

  • Located just 1.5 miles from Gloucester railway station

Hotel location

ibis Gloucester

Sawmills End, Corinium Ave A417, Gloucestershire
GL4 3DG GLOUCESTER
United Kingdom

  • STAGECOACH CITY:  10 BARNWOOD ROAD

  • By plane

    BRISTOL AIRPORT At 78.85km / 49 miles

  • By helicopter

    GLOUCESTER AIRPORT At 7.9km / 4.91 miles

  • By train

    GLOUCESTER STATION At 3.52km / 2.19 miles

GPS:51.86441, -2.210651

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

Ibis Gloucester Restaurant Non contractual photo

24/7 Menu available.

Our accommodation(s)

Functional, comfortable, ideal for working or relaxing, the ibis room boasts all the features you want most: cosy bedding, ensuite bathroom, hairdryer, tea/coffee facilities, a big desk, Free WIFI Internet and TV with all the best channels.

Our guest reviews

Our guest reviews for
ibis Gloucester

100% genuine reviews from our guests

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ALL Rating  4.2/5  751 reviews

TripAdvisor Rating  4.0/5  1,480 reviews

Everything great again

Customer review rating 5.0/5

Philip P. Solo - Confirmed reviews ALL

Perfect

Dear PHILIP P., We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bode Philips Deputy General Manager / Operations Manager

Basic but clean and quite spacious room. Everything you need for a short stay

Customer review rating 4.5/5

Frequent T. Solo - Confirmed reviews ALL

Easy reception and checkout, clean room, pleasant staff

Dear ROB W., We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bode Philips Deputy General Manager / Operations Manager

Disappointed with the food

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The food (chicken curry) had items missing and no one was interested - also the next two bookings were cancelled due to "a project" with 3 days notice

Dear JOE W., Thank you for taking the time to tell us about your experience at the ibis Gloucester. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address our menus and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bode Philips Deputy General Manager / Operations Manager

Fairly nice

Customer review rating 4.0/5

Ross Solo - Confirmed reviews ALL

Very nice, handy location and good breakfast. Entrance to hotel at rush hour is annoying and road is noisy. Room itself is a little tired compared to newer hotels, bathroom pod seemed to have a smell to it. Bed could have been comfier - the mattress topper and bedding is loose due to type used.

Dear ROSS C., We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bode Philips Deputy General Manager / Operations Manager

Poor nights sleep

Customer review rating 2.5/5

Yorkshiretony Business - Confirmed reviews ALL

I’ve stayed at this location several times but had a terrible nights sleep on this occasion. I requested a high floor room, away from lifts to enable me a quiet stay but even though the hotel appeared no where near full based on the number of cars, I was assigned a ground floor room which was virtually adjacent the main entrance and had a car parking area directly outside of the window. I asked to be moved but told they couldn’t. The room was very noisy with cars pulling up at the hotel until late and then in the morning directly outside with guests slamming car doors and boots when leaving started sometime before six o clock meant my nights sleep was ruined.

Dear ANTONY H., Thank you for taking the time to tell us about your experience at the ibis Gloucester. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bode Philips Deputy General Manager / Operations Manager

Clean comfortable

Customer review rating 3.5/5

Lizzie Couples - Confirmed reviews ALL

At the Ibis Gloucester my husband and I received a very friendly welcome on arrival, our room was very clean but did have a strange smell which was in the corridors too, possibly the chemicals used to clean. The bed was very comfortable and of a good size, I found the pillows very hard and would bring my own next time. For the priced paid for our double room I have no complaints, we also had breakfast which was of nice quality and as much as you could eat, so I would recommend if your looking just for a base to stay for a few days for work or visiting Gloucester and surrounding areas.

Dear ELIZABETH S., We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bode Philips Deputy General Manager / Operations Manager

Customer review rating 4.5/5

Kate Business - Confirmed reviews ALL

high standards met as per usual

Dear C. CLAIRE, We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bode Philips Deputy General Manager / Operations Manager Ibis Gloucester

Amazing staff went above and beyond

Customer review rating 5.0/5

Rhi Couples - Confirmed reviews ALL

Birthday stay, upon arrival the man who checked us in was chipper, friendly and very helpful. We got a token for 2 free drinks to have downstairs so decided to have a couple of drinks in the bar, where the bar tender was very unique, again friendly and gave us great customer service. Also upon request for mor epillows a staff member brought them up to our room. Overall the room was very tidy, interesting style and i didnt mind the bathroom pod at all.

Ideal for where I needed to be

Customer review rating 3.5/5

Michael M. Business - Confirmed reviews ALL

Very clean, staff very helpful, some food/ water could be more stocked

Dear MICHAEL M., We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bode Philips Deputy General Manager

Good location, fast check in and check out

Customer review rating 4.5/5

Kevib Solo - Confirmed reviews ALL

The ibis was perfect for getting a good location and quick trip to see friends. Room was bijou but clean and the small bathroom had a great shower. The bed was a tad hard for me but I slept well and checkin/out was quick but the prepay option from the website apparently "does not work" at this location. Only complaint, not aimed at ibis, was the number of bad parking guest taking up 2 bays. Ibis should monitor this and get guests to move vehicles in 2 bays. Otherwise it was good value for money

Dear KEVIN S., We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bode Philips Deputy General Manager

Excellent stay

Customer review rating 5.0/5

Rob Solo - Confirmed reviews ALL

Nice friendly staff always ready to help. Beds are comfortable and a nice up to date room

Dear ROB H., We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bode Philips Deputy General Manager

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Good stay. Unfortunate sewage smell in our bathroom, particularly when the tap was on in sink. Lovely breakfast, friendly, helpful staff.

Dear JODIE K., We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience regarding our bathroom sink, rest assured that our maintenance department are working tirelessly to fix the issue. We hope your next visit will be as pleasant as the previous one. Sincerely, Bode Philips Deputy General Manager

Lovely clean lodgings

Customer review rating 5.0/5

Kate Couples - Confirmed reviews ALL

Found the hotel clean and welcoming. Staff had given me a ground floor room as requested which was lovely. Dig the purple bed lights. Had a quiet comfortable night and husband delighted to get a cup of coffee while he was waiting for me to wake up. Will be returning in August again. Thank you.

Dear Ms K., We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bode Philips MInstAM MIH Deputy General Manager / Operations Manager ibis Gloucester

Grand D. on travels

Customer review rating 4.0/5

Grand D. Families - Confirmed reviews ALL

Room clean, shower clean, breakfast good and plenty of room to see distance in the restaurant.

Dear A D., We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bode Philips MInstAM MIH Deputy General Manager / Operations Manager ibis Gloucester

CHRISTMAS STAY

TripAdvisor rating 5.0/5

andrewgreenwood126 TripAdvisor review

A comfortable 3 nights and despite being over the Christmas holiday the staff were great. Be aware that the locals - the drivers that is - can be noisy and clearly insensitive to the sleep needs of others, so can the industral park nearby.

Dear Mr Greenwood, Thank you for taking the time to send your feedback regarding your stay at Ibis Gloucester over the festive period. It is always a pleasure to read positive feedback. I do hope we will see you again soon , and we all wish you a Happy 2022. Kind regards Joanne

Good stay

TripAdvisor rating 4.0/5

bfdpkave TripAdvisor review

Good hotel, a little out of town, but on a fairly frequent bus route Gloucester to Cheltenham, so convenient for both towns. Good room, buffet breakfast with many different choices. Not much in the immediate area as in most ibis hotels, but there is an m&S convenience store just over the road, and a small bar at the hotel.

Dear Guest, Thank you so much for taking the time to write a review about your stay at Ibis Gloucester. We are happy that you enjoyed your stay and look forward to welcoming you back in the future. KInd regards Jo

Good clean hotel

TripAdvisor rating 4.0/5

leanneNetivot TripAdvisor review

Very nice clean hotel. Powerful showers. Breakfast excellent. Dining room lacks atmosphere, more like a works canteen. Good value for money unless you stay on weekend when prices shot up from £44 a night to £145!!! Very disappointed in this as we had been staying for 3 nights and wanted another 2 but at these prices we moved on.

Dear Leanne, Thank you for taking the time to write a review about your recent visit to Ibis Gloucester. I am delighted that you enjoyed your stay and we have noted your comments about the rates for the room, we are in lines with our competitors and one of the lower priced hotel in the Gloucester area. Thank you again for sharing your experience, and we hope to welcome you again soon. Kind regards, Luc Capdevielle Operations Manager

Another year, another stay

TripAdvisor rating 4.0/5

228768 TripAdvisor review

Always stay on trip to and from Cornwall. It is nicely mid distant from York. Very satisfactory. Disappointed, however, at IBIS taking advantage of the pandemic to significantly increase rates for rooms. And in the light of that, a further disappointment in the very limited menu at dinner'.

Dear Ian, Thank you for taking the time to write a review about your recent visit to Ibis Gloucester. I am delighted that you enjoyed your stay and we have noted your comments about the limited menu, and I regards of the rates for the room, we are in lines with our competitors and one of the lower priced hotel in the Gloucester area. Thank you again for sharing your experience, and we hope to welcome you again soon. Kind regards, Luc Capdevielle Operations Manager

Nice partially refurbished room

TripAdvisor rating 4.0/5

Kelvin K TripAdvisor review

Very pleasant staff, nice bar and outdoor seating area. Rooms have many new fittings. Listed bottle water and wasn’t any. The safe wasn’t working and neither was the lift some of the time. Nice to have windows that open, although my room was quite noisy as it was above an intermittent humming noise, like a pump or fan. Good car parking

Dear Kelvin K, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Luc Capdevielle Operations Manager

A good place in a heat wave

TripAdvisor rating 4.0/5

7pennell7 TripAdvisor review

I have stayed here a few times recently with mixed experiences. This time was in the middle of a heat wave and the cooling system was effective and very welcome. The shower temperature was variable - some mornings hot and others not. The staff are very helpful and pleasant and the car parking free. There were always spaces available. As I was staying with a friend we had a twin room. The mattresses are very shallow and had a tendency to migrate but were comfortable.

Dear Guest , Thank you for taking the time to write a review about your recent stay with is. We are happy to hear that we could keep you cool and comfortable. Thank you for the kind comments regarding the staff , I know they will appreciate them. We hope we will be able to welcome you back again soon. Kind regards Joanne

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