ibis Gloucester Hotel 3 stars

Customer review rating 4.3/5 5,787 reviews

ALLSAFE approved hotel

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ibis Gloucester
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+ 12 Services

Hotel extras

  • Conveniently located just off the M5 Motorway

  • Free on-site parking for all hotel guests

  • Pet-friendly hotel, with on-site facilities

  • Advantage 4

  • Located just 1.5 miles from Gloucester railway station

Hotel location

ibis Gloucester

Sawmills End
Corinium Ave A417
Gloucestershire
GL4 3DG gloucester
united kingdom

Tel: +441452623650

Fax: (+44)1452623660

Check-in from 15h00

Check out up to 12h00

  • STAGECOACH CITY :  10 BARNWOOD ROAD

  • By plane

    BRISTOL AIRPORT At 78.85km / 49 miles

  • By helicopter

    GLOUCESTER AIRPORT At 7.9km / 4.91 miles

  • By train

    GLOUCESTER STATION At 3.52km / 2.19 miles

GPS :51.86441, -2.210651

Hotel services

Ibis Gloucester Restaurant Non contractual photo

24/7 Menu available.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 127 rooms
    • 7 rooms for people with reduced mobility
    • No family room
    • 4 connecting rooms
    • 127 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • To register at reception.
    • On site

Our accommodation(s)

Functional, comfortable, ideal for working or relaxing, the ibis room boasts all the features you want most: cosy bedding, ensuite bathroom, hairdryer, tea/coffee facilities, a big desk, Free WIFI Internet and TV with all the best channels.

Our guest reviews for
ibis Gloucester

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,787 reviews

TripAdvisor Rating 4.0/5

1,474 reviews

A good stay spoilt in part by the very poor customer service of one staff member.I

Customer review rating 3.5/5

Stephen P. Friends - 16/10/2021 Confirmed reviews ALL

I have stayed here before and again I was pleased with my room,the facilities and the breakfast offer.We opted to have dinner.The choice was limited by delivery problems and my friend was over charged.This was handled very poorly by the Customer Service Advisor,Paige,who ,despite several requests for a refund,ignored us and made a small problem much greater and really upset my friend.Disappointing.

Fabulous

Customer review rating 5.0/5

Anonymous Solo - 13/10/2021 Confirmed reviews ALL

As above, fabulous. Can't be faulted.

Great value for money

Customer review rating 4.0/5

James B. Couples - 13/10/2021 Confirmed reviews ALL

We stayed on a Sunday and Monday night. The room was very functional and immaculately clean. The staff were very helpful, professional and a credit to the hotel. Parking was easy and there were plenty of spaces and it was free as long as you registered your licence plate at reception when you checked in. I checked us in on line and this saved time at reception on arrival and also on departure. The rooms also included breakfast which was served in the foyer area adjacent to the reception. You could have a fully cooked breakfast or cereals etc. The food was very good and the plates were hot, great toast and juices, fruit, yoghurts were also provided. The coffee machine was excellnt and dispensed very good quality drinks. Overall I would rate the breakfasts as 9 out of 10. The shower in the room was housed in a modular unit and it was very roomy. My only negative is that the beds were rather hard for my liking and so were the pillows. I did ask reception for extra pillows but there is no option of a softer pillow. Overall no big deal as it's really just a personal preference. One other great thing about the rooms were that although the place was relatively full, the rooms were very well insulated from extraneous noises and therefore were very peaceful. Overall, I was very impressed and would not hesitate to stay there again and for just over £111 for two nights bed and breakfast, it was great value for money.

Good Stay, convenient for my purpose

Customer review rating 4.5/5

S. Business - 13/10/2021 Confirmed reviews ALL

The only issue was the shower jell pumps did not work, either empty or stuck

Good rooms, pleasant service, spacious and nicely furnished throughout

Customer review rating 3.5/5

Malcolm P. Solo - 13/10/2021 Confirmed reviews ALL

Value for money bedrooms: spacious, clean, well furnished, good bed, excellent en suite facilities. Good bar service until midnight but very expensive. Basic cafe style lounge and dining area with cheap, uncomfortable furniture although sufficiently spacious for comfort. A good price overall. Excellent good value breakfast offerings but appalling food offering for lunch and dinner. very limited in choice and wholly dominated by cheese in everything excellent the Chicken Tikka Masala which contained cream therefore 100% inadequate for Lactose intolerant people like me. Consequently I could not eat ANYTHING (apart from a bespoke portion of loaded nachos with the cheese and sour cream left off which the kitchen staff rustled up for me. Strong presence at all times of half a dozen homeless people who had been provided rooms at the hotel through the Council's Housing Department. Although they were pleasant and personable this disturbed the ambience of the hotel. Dominated by the presence of rough and ready contractors in quite loud groups in the evenings.

Pleasant stay,

Customer review rating 5.0/5

Elaine B. Couples - 11/10/2021 Confirmed reviews ALL

Friendly efficient Starr at reception,clean rooms. Could have done with few more tea bags ,sugar & milk in room.

Room been used

Customer review rating 2.0/5

R. Couples - 11/10/2021 Confirmed reviews ALL

Checked in all good fast and efficient got to the room it had already been used there was beer cans on the shelves

Incorrect booking and dangerous facilities

Customer review rating 1.5/5

R S. Couples - 10/10/2021 Confirmed reviews ALL

Value for money is terrible for the location and cleanliness of the hotel. The hairdryer in the room didn’t work and when plugged in, sparks flew out ! The receptionist also booked a second night incorrectly and this wasn’t pointed out until the day after the first night where another receptionist asked why I had checked out… it was all very strange. Room smelled damp. Water running smelled like sewage. Right on a main road so with a hot room and needing to open the window it was near impossible to get sleep - no air con available and the fan provided didn’t work. Not a pleasant experience from start to finish. The only credit was the lady on receptionist when checking out who was kind enough to ring me to tell me about the incorrectly booked second night and issue my refund.

Decent Couple of Nights Here

Customer review rating 4.5/5

Dave R. Friends - 10/10/2021 Confirmed reviews ALL

We were a party of 7, and were very happy with our experience from booking in to checking out. Rooms were very clean and all agreed that the beds were comfortable. Breakfast was taken by most of us on both days, and hadn’t been booked for originally. Just needed to be slightly better organised by markings whilst queuing, or waiting for more hot food being cooked. Very friendly and helpful staff. Would return if staying in the area.

Good stay

Customer review rating 5.0/5

Annmarie E. Couples - 08/10/2021 Confirmed reviews ALL

Lovely hotel,rooms clean and comfortable. As a wheel chair user room was great size accessible bathroom brill. Proper wet room with shower seat/chair provided. Staff couldnt do enough to help. Lovely breakfast too

Good stay

Customer review rating 4.0/5

Peter C. Couples - 08/10/2021 Confirmed reviews ALL

Good location. Nice room. Good breakfast

Customer review rating 5.0/5

Mrs.w.p. Families - 08/10/2021 Confirmed reviews ALL

A very welcome overnight stay on our journey to Cornwall from the North East. CLEAN room and beds. Good breakfast . Staff kind and courteous. Could not ha e asked for more. W.P.

Quiet hotel

Customer review rating 4.5/5

Phil B. Couples - 07/10/2021 Confirmed reviews ALL

Friendly efficient staff who went out of their way to make our stay enjoyable

Great Staff

Customer review rating 4.5/5

Paul Couples - 07/10/2021 Confirmed reviews ALL

Stopped enroute to the North, great Staff, my dog was made welcome which is important. Only downside was super expensive bar prices.

Good clean hotel

TripAdvisor rating 4.0/5

leanneNetivot 03/10/2021 TripAdvisor review

Very nice clean hotel. Powerful showers. Breakfast excellent. Dining room lacks atmosphere, more like a works canteen. Good value for money unless you stay on weekend when prices shot up from £44 a night to £145!!! Very disappointed in this as we had been staying for 3 nights and wanted another 2 but at these prices we moved on.

Another year, another stay

TripAdvisor rating 4.0/5

Ian G 15/09/2021 TripAdvisor review

Always stay on trip to and from Cornwall. It is nicely mid distant from York. Very satisfactory. Disappointed, however, at IBIS taking advantage of the pandemic to significantly increase rates for rooms. And in the light of that, a further disappointment in the very limited menu at dinner'.

Nice partially refurbished room

TripAdvisor rating 4.0/5

Kelvin K 13/08/2021 TripAdvisor review

Very pleasant staff, nice bar and outdoor seating area. Rooms have many new fittings. Listed bottle water and wasn’t any. The safe wasn’t working and neither was the lift some of the time. Nice to have windows that open, although my room was quite noisy as it was above an intermittent humming noise, like a pump or fan. Good car parking

Dear Kelvin K, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Luc Capdevielle Operations Manager

A good place in a heat wave

TripAdvisor rating 4.0/5

7pennell7 22/07/2021 TripAdvisor review

I have stayed here a few times recently with mixed experiences. This time was in the middle of a heat wave and the cooling system was effective and very welcome. The shower temperature was variable - some mornings hot and others not. The staff are very helpful and pleasant and the car parking free. There were always spaces available. As I was staying with a friend we had a twin room. The mattresses are very shallow and had a tendency to migrate but were comfortable.

Dear Guest , Thank you for taking the time to write a review about your recent stay with is. We are happy to hear that we could keep you cool and comfortable. Thank you for the kind comments regarding the staff , I know they will appreciate them. We hope we will be able to welcome you back again soon. Kind regards Joanne

Lovely welcome

TripAdvisor rating 5.0/5

sophierL8793YL 17/11/2020 TripAdvisor review

The receptionist on duty on Saturday night was brilliant - really warm hospitable welcome - please pass on my thanks. Room was brilliant value for money and cant fault my stay at all. The booking was last minute but that didnt cause any problems

Dear Sophie, We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luc Capdevielle Operations Manager

Disappointing Breakfast

TripAdvisor rating 3.0/5

641colinc 23/10/2020 TripAdvisor review

Breakfast is supplied as a takeaway in a paper carrier bag, along with a cup to take a drink (tea or coffee). No hot food. I questioned this, and was told “Covid”. I pointed out that Premier inn and Travelodge both offer hot, freshly cooked breakfast. That said, a good one-way system in place around entrance and reception areas. Pity some guests ignored it.

Dear Colin, Thank you for taking the time to tell us about your experience at the ibis Gloucester. I am sorry that your experience with our breakfast did not meet your expectations. Please allow me to express my sincerest apologies. We hope to welcome you back to our hotel very soon! Sincerely, Luc Capdevielle Operations Manager

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