ibis Gloucester

ibis Gloucester 3 stars

Customer review rating (ALL Rating) 4.2/5 751 reviews

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Description

Hotel extras

  • Conveniently located just off the M5 Motorway

  • Free on-site parking for all hotel guests

  • Pet-friendly hotel, with on-site facilities

  • Located just 1.5 miles from Gloucester railway station

ALLSAFE approved hotel

Hotel location

ibis Gloucester

Sawmills End, Corinium Ave A417, Gloucestershire
GL4 3DG GLOUCESTER
United Kingdom

Telephone +44 1452 623650

Fax +44 1452 623660

  • STAGECOACH CITY:  10 BARNWOOD ROAD

  • By plane

    BRISTOL AIRPORT At 78.85km / 49 miles

  • By helicopter

    GLOUCESTER AIRPORT At 7.9km / 4.91 miles

  • By train

    GLOUCESTER STATION At 3.52km / 2.19 miles

GPS:51.86441, -2.210651

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

Ibis Gloucester Restaurant Non contractual photo

24/7 Menu available.

Our accommodation(s)

Functional, comfortable, ideal for working or relaxing, the ibis room boasts all the features you want most: cosy bedding, ensuite bathroom, hairdryer, tea/coffee facilities, a big desk, Free WIFI Internet and TV with all the best channels.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  751 reviews

TripAdvisor Rating  4.0/5  1,480 reviews

Everything great again

Customer review rating 5.0/5

Philip P. Solo - Confirmed reviews ALL

Perfect

Dear PHILIP P., We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bode Philips Deputy General Manager / Operations Manager

Basic but clean and quite spacious room. Everything you need for a short stay

Customer review rating 4.5/5

Frequent T. Solo - Confirmed reviews ALL

Easy reception and checkout, clean room, pleasant staff

Dear ROB W., We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bode Philips Deputy General Manager / Operations Manager

Disappointed with the food

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The food (chicken curry) had items missing and no one was interested - also the next two bookings were cancelled due to "a project" with 3 days notice

Dear JOE W., Thank you for taking the time to tell us about your experience at the ibis Gloucester. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address our menus and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bode Philips Deputy General Manager / Operations Manager

Fairly nice

Customer review rating 4.0/5

Ross Solo - Confirmed reviews ALL

Very nice, handy location and good breakfast. Entrance to hotel at rush hour is annoying and road is noisy. Room itself is a little tired compared to newer hotels, bathroom pod seemed to have a smell to it. Bed could have been comfier - the mattress topper and bedding is loose due to type used.

Dear ROSS C., We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bode Philips Deputy General Manager / Operations Manager

Poor nights sleep

Customer review rating 2.5/5

Yorkshiretony Business - Confirmed reviews ALL

I’ve stayed at this location several times but had a terrible nights sleep on this occasion. I requested a high floor room, away from lifts to enable me a quiet stay but even though the hotel appeared no where near full based on the number of cars, I was assigned a ground floor room which was virtually adjacent the main entrance and had a car parking area directly outside of the window. I asked to be moved but told they couldn’t. The room was very noisy with cars pulling up at the hotel until late and then in the morning directly outside with guests slamming car doors and boots when leaving started sometime before six o clock meant my nights sleep was ruined.

Dear ANTONY H., Thank you for taking the time to tell us about your experience at the ibis Gloucester. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bode Philips Deputy General Manager / Operations Manager

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