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ibis Gloucester Hotel 3 stars

Customer review rating 4.4/5 5,126 reviews
ibis Gloucester
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+ 14 Services
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Room 1

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Hotel extras

  • Conveniently located just off the M5 Motorway

  • Free on-site parking for all hotel guests

  • Pet-friendly hotel, with on-site facilities

  • Fogg's Restaurant serves a choice of international cuisine

  • Located just 1.5 miles from Gloucester railway station

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Gloucester

Sawmills End
Corinium Ave A417
Gloucestershire
GL4 3DG
gloucester
united kingdom

Tel: +441452623650

Fax: (+44)1452623660

Contact email

Check-in from 14h00

Check out up to 12h00

  • STAGECOACH CITY :   10 BARNWOOD ROAD

  • By plane

    BRISTOL AIRPORT At 78.85km / 49 miles

  • By helicopter

    GLOUCESTER AIRPORT At 7.9km / 4.91 miles

  • By train

    GLOUCESTER STATION At 3.52km / 2.19 miles

GPS :51.86441, -2.210651

Our accommodations

Functional, comfortable, ideal for working or relaxing, the ibis room boasts all the features you want most: cosy bedding, ensuite bathroom, hairdryer, tea/coffee facilities, a big desk, Free WIFI Internet and TV with all the best channels.

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Our restaurants and bars

FOGG'S

Type of cuisine: Cafe

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Gloucester

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,126 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,415 reviews

Customer review rating 4.4/5

Anonymous Couples - 17/02/2020 Confirmed reviews ALL

We have stayed at the hotel many times and always have had a good experience until this visit, the expel-air didn’t work and the bathroom door was stiff to close, we mentioned this in check out but the person showed no interest in the faults.

Good price and well located

Customer review rating 4.4/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

Good staff and efficient check in. Clean room but would significantly benefit from more comfortable pillows as this significantly impacts on the quality of a night sleep.

good stay

Customer review rating 4.4/5

Terry L. Business - 17/02/2020 Confirmed reviews ALL

exellent value nce rooms helpfull staff.

good stay

Customer review rating 4.4/5

Anonymous Couples - 16/02/2020 Confirmed reviews ALL

Did not like the thin mattress.Everything else was great, staff really good.

Lovely hotel

Customer review rating 4.4/5

Amanda F. Families - 15/02/2020 Confirmed reviews ALL

Easy to book in, very comfortable, and all staff were great, easy access to all amenities

Very good

Customer review rating 4.4/5

Claire Solo - 14/02/2020 Confirmed reviews ALL

Very comfortable

Customer review rating 4.4/5

D. T. Business - 14/02/2020 Confirmed reviews ALL

Very friendly and professional.

Good stay for business

Customer review rating 4.4/5

Biztraveller Business - 12/02/2020 Confirmed reviews ALL

One nights stay for business. No frills, comfortable and clean room.

Dear Mrs Carbon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Luc Capdevielle Assistant General Manager

Helpful staff , comfortable quiet room

Customer review rating 4.4/5

A M. Families - 11/02/2020 Confirmed reviews ALL

Happy as ever to stay where I can have gluten free breakfasts! Staff always keen to help with any requests

Dear Mrs Mary Church, We very much appreciate your comments regarding your stay at the ibis Gloucester. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Luc Capdevielle Assistant General Manager

Very nice stay and perfectly situated for our needs. Service very good,friendly and helpful staff. Would definitely stay again if in the Gloucester area.

Customer review rating 4.4/5

Paul C. Families - 11/02/2020 Confirmed reviews ALL

Pleasant

Dear Mr C., We very much appreciate your comments regarding your stay at the ibis Gloucester. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Luc Capdevielle Assistant General Manager

Horrible Rooms

Customer review rating 4.4/5

Shinycarot Couples - 11/02/2020 Confirmed reviews ALL

Reception staff are friendly and helpful. Rooms are dated. Bathroom is like a train toilet. No bin in the room. Wooden stirrer instead of spoon which is wasteful. Pillows awful. If it was £20 cheaper it might be worth it.

Dear Mr A., Thank you for taking the time to tell us about your experience at the ibis Gloucester. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luc Capdevielle Assistant General Manager

Good Hotel - Bad policies

Customer review rating 4.4/5

Lee A. Business - 10/02/2020 Confirmed reviews ALL

Hotel was clean , breakfast was good , the hotel contacting me 3 times asking me to give my credit card details over the phone was not ok - the staff could not grasp my concern - i will report this to higher in the chain - 3 phone calls from different members of staff say they do not take your bank details securly i will never stay at a ibis again ( we are a party of 8 staying at 50 hotels a year for work ) Lee

Dear Mr Wilkes B., Thank you for taking the time to tell us about your experience at the ibis Gloucester. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. To clarify our policies, regarding the card details, for each booking we need to have a card details to guarantee arrival after 2pm. In your case there was confusion with your reservations as you were contacted the 1st time not for the card details but to offer you a better deal on the room rate which first accepted but then you did not follow through the cancelation of your booking.com bookings so we ended up with a double booking of 8 rooms in total which was including 4 rooms from booking.com and 4 rooms booked direct with us without guarantee, the 2nd phone call was a phone call to guarantee those rooms, but which you then specified you did not wanted to give your card detail over the phone. The 3rd phone was past 3pm on the day of arrival, as we still didn't have any update from your side regarding those 4 extra rooms, I personally called you to double check how many room exactly you needed and whether you wanted to keep the 4 rooms booked from booking.com with a higher price or wanted to keep the room book direct with us with a cheaper price, I haven't asked you at any point your card details, which you replied to me you wanted to keep the booking.com and I then cancelled the other 4 rooms. I wanted to give you the full thought process behind those call, and our intentions were not malicious. We hope you will give us a chance to better serve you in the future. Sincerely, Luc Capdevielle Assistant General Manager
Customer review rating 4.4/5

Anonymous Couples - 09/02/2020 Confirmed reviews ALL

Lovely Hotel, bed was a Little Hard.

Dear Mr R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Luc Capdevielle Assistant General Manager

Good overnight stay

Customer review rating 4.4/5

Susannah Couples - 09/02/2020 Confirmed reviews ALL

Arrived late afternoon at a weekend for a one-night stay. Staff were welcoming and friendly. Decided to go out for dinner but didn't want to bother going all the way into Gloucester, so walked 10 mins up the road to the Spice House (definitely recommended if you fancy a curry). Had a lovely quiet night's sleep and checked out with no problem in the morning. One small thing - we couldn't spot a 'do not disturb' hanger to put on the door and, as a result, got a knock on the door from housekeeping while we were still getting dressed (it being Sunday and us being lazy). Not a real problem though as we just asked them to leave us be for now, and they did. Generally a very relaxing stay, easy to find the hotel and no problems with the stay.

Dear Mrs C., We very much appreciate your comments regarding your stay at the ibis Gloucester. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Luc Capdevielle Assistant General Manager

Average stay. Sadly room cleanness was poor

Customer review rating 4.4/5

Simon Business - 08/02/2020 Confirmed reviews ALL

Overall the stay was fine. The room was functional and did what I needed it to do. Sadly coffee stains on the bedside table and a lightbulb that only worked intermittently let the experience down.

Dear Mr P. Thank you for taking the time to write a review about your recent visit to Ibis Gloucester. I am delighted that you enjoyed your stay and we have noted your comments about rooms cleanliness , which we have since addressed with our housekeeping team. Thank you again for sharing your experience, and we hope to welcome you again soon. Kind regards, Luc Capdevielle Assistant General Manager

Normal standard

Customer review rating 4.4/5

Anonymous Couples - 07/02/2020 Confirmed reviews ALL

As always staff always helpful and friendly. However, the temperature regulation of the shower was not too clever with wide temperature variation

Dear Mr H. Thank you for taking the time to write a review about your recent visit to Ibis Gloucester. I am delighted that you enjoyed your stay and we have noted your comments about the room temperature regulations systems. Thank you again for sharing your experience, and we hope to welcome you again soon. Kind regards, Luc Capdevielle Assistant General Manager

ok

Customer review rating 4.4/5

Colin D. Couples - 06/02/2020 Confirmed reviews ALL

room satisfactory-surprised that although 2 tea bags, sugar, sweeteners were supplied, there was no coffee. Usual problems with bed, not being attached to the wall, so when you sit up on the bed to watch tv, bed promptly moves away from the wall. This will be a health and safety problem for your company one day if not addressed. No tissues either this time.

Dear Thank you for taking the time to write a review about your recent visit to Ibis Gloucester. I am delighted that you enjoyed your stay and we have noted your comments about the accommodations. Thank you again for sharing your experience, and we hope to welcome you again soon. Kind regards, Luc Capdevielle Assistant General Manager

pretty goid

Customer review rating 4.4/5

Sg Couples - 06/02/2020 Confirmed reviews ALL

Overall I think the hotel was good. Extremely polite and friendly staff in reception. Parking was also easy. My only reason for not giving a 10 is because the first morning there we were woken by house keeping knocking on the door to come in just before 9am. If I had known they were going to come that early I would of said do not disturb, for 2 people sharing a room I personally would of preferred to of had more than 2 towels between us but this was rectified at the 9am knock lol Overall hotel is good and clean. I would stay again.

Dear Mrs G. Thank you for taking the time to write a review about your recent visit to Ibis Gloucester. I am delighted that you enjoyed your stay and we have noted your comments about the housekeeping knocking on the door at 9am, and I will address it with the housekeeping Manager. Thank you again for sharing your experience, and we hope to welcome you again soon. Kind regards, Luc Capdevielle Assistant General Manager

Third time I have stayed here

Customer review rating 4.4/5

Corinne Business - 05/02/2020 Confirmed reviews ALL

This hotel is in a great location and is surprisingly quiet . My only issues are that the menu never changes and they serve streaky bacon!

Dear Mrs L. Thank you for taking the time to write a review about your recent visit to Ibis Gloucester. I am delighted that you enjoyed your stay and we have noted your comments about the menu changes, we usually change twice a year 1 for winter and 1 for summer and in terms of breakfast menu it is part of the Ibis branded breakfast. Thank you again for sharing your experience, and we hope to welcome you again soon. Kind regards, Luc Capdevielle Assistant General Manager

Great Stay and Very well received

Customer review rating 4.4/5

Ed S. Couples - 05/02/2020 Confirmed reviews ALL

We arrived after a very long journey from the ferry port in Portsmouth and we're glad to arrive. A very warm welcome was received. Easy to check in. Obliging staff and helpful. Had a very good meal for the two of us. Met assistant general manager who was also very helpful. We found the whole experience good and will always stay there on our travels.

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luc Capdevielle Assistant General Manager
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