ibis Gloucester Hotel 3 stars

Customer review rating 4.4/5 5,215 reviews

ibis Gloucester
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+ 14 Services
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Room 1

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Hotel extras

  • Conveniently located just off the M5 Motorway

  • Free on-site parking for all hotel guests

  • Pet-friendly hotel, with on-site facilities

  • Fogg's Restaurant serves a choice of international cuisine

  • Located just 1.5 miles from Gloucester railway station

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Copy/print service available
Information message

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

ibis Gloucester

Sawmills End
Corinium Ave A417
Gloucestershire
GL4 3DG
gloucester
united kingdom

Tel: +441452623650

Fax: (+44)1452623660

Contact email

Check-in from 14h00

Check out up to 12h00

  • STAGECOACH CITY :  10 BARNWOOD ROAD

  • By plane

    BRISTOL AIRPORT At 78.85km / 49 miles

  • By helicopter

    GLOUCESTER AIRPORT At 7.9km / 4.91 miles

  • By train

    GLOUCESTER STATION At 3.52km / 2.19 miles

GPS :51.86441, -2.210651

Our accommodations

Functional, comfortable, ideal for working or relaxing, the ibis room boasts all the features you want most: cosy bedding, ensuite bathroom, hairdryer, tea/coffee facilities, a big desk, Free WIFI Internet and TV with all the best channels.

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
Rooms

Our restaurants and bars

FOGG'S

Type of cuisine: Cafe

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Gloucester

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,215 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,420 reviews

Customer review rating 4.4/5

Chas H. Business - 29/03/2020 Confirmed reviews ALL

I was very disappointed with the lack of full breakfast for the last 3 days of my stay. It was restricted to continental breakfast made up of what was left in the freezer. They also laid off many of their excellent staff who only get paid for hours worked. This lack of commitment to social obligation was very disappointing..

Dear CHAS H., Thank you for taking the time to tell us about your experience at the ibis Gloucester. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The reason of the breakfast being reduce to continental was due to the COVID 19 pandemic and due to government decision to close all restaurant and bar in the country, and this was no exception to our hotel. We hope to welcome you back to our hotel very soon! Sincerely, Luc Capdevielle Assistant General Manager

Well located

Customer review rating 4.4/5

Anonymous Families - 23/03/2020 Confirmed reviews ALL

Good location Clean and welcoming Helpful staff A little pricey for the room There was no hand towel in the bathroom Car parking facilities good Food and drinks were expensive Mattress on the bed was very uncomfortable I had back ache On the whole good I would stay again I do hope attention is paid to the highlighted complaints Thank you

Dear TRANUM M., Thank you for your feedback regarding your stay at the ibis Gloucester. I have read in detail your comments and taken notes of the good and not so good points that we are currently revising. It is always great to receive the staff appreciation which I have passed on. Really happy to see you would visit us again. Thank you All the best and please stay safe Alina Robinson Assistant General Manager

Good location

Customer review rating 4.4/5

Anonymous Solo - 23/03/2020 Confirmed reviews ALL

The only quip I had with it was it there was quite a lot of traffic noise where I was situated.

Dear VICTORIA W., Thank you for the amazing score. Sorry to hear about being disturbed by the traffic. Prior your next stay please send us a quick email requesting a room away from the traffic. We always trying our best to accommodate guests needs. Looking forward to your next visit. Stay safe Kind regards, Alina Robisnon Assistant General Manager

Everything fine and as expected

Customer review rating 4.4/5

Ralph Couples - 21/03/2020 Confirmed reviews ALL

We arrived and were checked in efficiently and politely. The room seemed bigger than the usual Ibis but perhaps I was imagining this? The bed was big and quite comfortable, there was only one extra pillow so my husband did without 2 pillows. We did not eat or drink in the hotel so cannot comment on that. It is located quite a distance out of town but the number 10 bus runs regularly into the centre from a stop which is about 100 metres away from the hotel. Check-out was carried out by the same person who dealt with us on check-in. Agai all very easy and courteous.

Dear RALPH M., Thank you for your lovely feedback and kind words. In terms of extras such as pillows, tea and coffee, towels we are always provide up on request. Please do take advantage on this on your next visit by approaching any member of our team who would be very happy to help with your request. Looking forward to welcoming you back at Ibis in the near future. All the best and please stay safe Warm regards, Alina Robinson Assistant General Manager

Stay during lockdown

Customer review rating 4.4/5

Anon Business - 20/03/2020 Confirmed reviews ALL

Interesting experience staying when the "social distancing" over Covid-19 was announced. On the first day I was able to get to the Plusgym on the nearby retail park. Second day gyms are out so it was a runs and ten times up and down the back stairs! Who needs a StairMaster???? As I am in an at risk group I needed to avoid contact as much as possible so the online checkout and the fact that I could get to my room using the back stairs without getting close to others. The nearby M&S food in the garage 2 minutes away round the corner gave me my salads (so can't comment on the food) I was "distancing" on this occasion so I didn't interact much with the hotel staff but on previous visits I have found them efficient and friendly. As I shouted across the lobby on the way out "Good luck Guys!"

Dear NEIL C., Thank you for taking the time and sending us your feedback. Always nice to read positive comments and I particular enjoyed the details mentioned about how to stay healthy at Ibis Gloucester during Covid -19. I have shared your feedback with the team too. Thank you Looking forward to your next visit. Stay safe Best regards, Alina Florentina Robinson Assistant General Manager

Good stay

Customer review rating 4.4/5

Michael Couples - 17/03/2020 Confirmed reviews ALL

My wife and I have stayed at this hotel several times before. It is well located, both nationally and locally, in relation to the city of Gloucester. What we like about IBIS/Accor hotels is the comfortable beds, good breakfasts, clean and tidy rooms and pleasant helpful staff. In this respect, Gloucester IBIS is well up to the mark.

Dear MICHAEL E., Hope you are well and safe. I see lots of positive marks given and we are thanking you. We are trying very hard to meet customers needs and each positive feedback it is always an encouragement to us all as a team. I have shared your kind words with all members of staff. We are looking forward to welcoming you back in the near future at Ibis Gloucester. Kindest regards, Alina Florentina Robinson Assistant General Manager

Visiting my brother in the Royal Hospital, came down from Scotland

Customer review rating 4.4/5

James S. Couples - 17/03/2020 Confirmed reviews ALL

Cannot thank Pasha enough as she found my wallet, which I dropped at the lift getting keycard out. We were a bit stressed with the visit to the hospital. Also the girls organised a taxi to get us to hospital which was appreciated as well.

Dear JAMES s., Thank you and lovely to read your feedback regarding your experience while staying with us at Ibis Gloucester. I have shared your comments with the team including Panache and they have all been happy to hear your kind words.Thank you Wish you and family well and please stay safe. Warm regards, Alina Florentina Robinson Assistant General Manager

Clean and tidy friendly staff

Customer review rating 4.4/5

Karen Solo - 17/03/2020 Confirmed reviews ALL

Great value for money. Wish evening meal offering was a bit more interesting and varied.

Dear KAREN G., Thank you for your feedback. I see the restaurant menu needs improvements - and while we will look into it I am delighted to see many positive marks too. Hope all well at your end and please stay safe. Hope to visit us at Ibis Gloucester very soon. All the best, Alina Florentina Robinson Assistant General Manager

Great stay

Customer review rating 4.4/5

Mr E. Couples - 15/03/2020 Confirmed reviews ALL

Very clean

Dear JOHN E., What a delightful feedback for us at Ibis Gloucester. Thank you! Hope all well at your end. Stay safe Looking forward to your next visit Warm regards, Alina Florentina Robinson Assistant General Manager

Nice budget hotel. Awful beds

Customer review rating 4.4/5

Paul F. Business - 12/03/2020 Confirmed reviews ALL

The hotel was perfect for what we needed. However the beds are a joke. Why are they so long and narrow. It proved pretty much impossible to sleep and can only compare what it must be like to sleep in a submarine bunk. The beds need to be changed and that was the view form all the 5 rooms we had booked, some people even checked out early to go and get an establishment with normal bed. Please can you provide information as to why these beds are so small and if this a complaint you have received before. We will not return until this situation is addressed.

Dear Paul f., Thank you for taking the time to tell us about your experience at the ibis Gloucester. To go straight to the point the beds are an approved size for rooms and the brand. I believe everyone has a personal standard of size and comfort. I am really sorry to read that we have not meet your criteria. We appreciate your comments and if we could change anything at all to improve our customers experience, we will do for sure. I hope you will still give us a second chance and visit us again soon. Wish you all the best. Stay safe Warm regards, Alina Florentina Robinson Assistant General Manager

Good stay

Customer review rating 4.4/5

Businessman Business - 12/03/2020 Confirmed reviews ALL

As usual, Ibis’ accomodation is comfortable and inexpensive

Dear ROHAN F., Thank you for your lovely feedback. Really nice to see that our effort as a team does pays off. I have made a note of the areas we still needs improvements. Thanks you. We are always delighted to have you staying with us at Ibis Gloucester. Looking forward to your next visit. All the best, Alina Robinson Assistant General Manager

Suprisingly easy to get to on foot

Customer review rating 4.4/5

Sw Friends - 09/03/2020 Confirmed reviews ALL

A good base for a short break. Only let down by lack on bin in the bedroom, where does one put unwanted receipts, banana peel etc?? Some minor hiccups in cleaning, tea replenishment etc but for the price a good stay

Dear SUSAN W., We very much appreciate your comments regarding your stay at the ibis Gloucester. The feedback is a great way for us to improve and all points have been taken in consideration. Sorry to hear about the incident regarding the mattress, please accept my apologies in this matter. Looking forward to your next visit. Warm regards, Alina Robinson Assistant General Manager

A smart budget-priced hotel

Customer review rating 4.4/5

Andyp Families - 09/03/2020 Confirmed reviews ALL

Stayed only the one night. Unfortunately disturbed by talking in the corridor at 1 am and noise from room above as furniture moved. Unable to control cooler / air con and too noisy when window opened. Breakfast very good, other than lukewarm bacon and barely lukewarm hash browns.

Dear ANDY P., Thank you for taking the time to tell us about your experience at the ibis Gloucester. I personally amended your booking and I am really sorry to hear that your experience with us was not a pleasant one. I have shared your feedback with the team and would love you to give us a second chance in the future. All the best, Alina Robinson Assistant General Manager

Good stay

Customer review rating 4.4/5

John M. Business - 08/03/2020 Confirmed reviews ALL

Arrived at hotel and the staff were very helpful. Booked me a taxi for the following morning which was a nice touch.

Dear John M., Thank you for such a great review and compliments about the staff. I have shared your lovely feedback with the team. We were delighted to have you as our guest and looking forward to welcoming you back to Ibis Gloucester. All the best, Alina Robinson Assistant General Manager

Well located.

Customer review rating 4.4/5

R G. Families - 08/03/2020 Confirmed reviews ALL

Very good.

Dear RUSSELL G., Thank you for your lovely feedback. At Ibis Gloucester we are trying our best to improve our service and receiving such positive score is great. Looking forward to your next visit. Many thanks, Alina Robinson Assistant General Manager

Good Stay

Customer review rating 4.4/5

Victor Couples - 07/03/2020 Confirmed reviews ALL

I did enjoy my stay there. My wife did not want to use the toilet as it looked stained/dirty.

Dear VICTOR N., Thank you for sharing your experience with Ibis Gloucester. Your comments has been passed on to the housekeeping department. Please accept my apologies in this matter. Glad to see you have enjoyed your stay. We are looking forward to welcoming you back in the near future. Kind regards, Alina Robinson Assistant General Manager

Excellent hotel and good value

Customer review rating 4.4/5

Business V. Business - 07/03/2020 Confirmed reviews ALL

Hotel room is excellent for the price range. Staff are extremely helpful and friendly.

Dear J D., Fantastic comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive such a great feedback. I will share your comments with the team. Looking forward to welcoming you back in the near future. Kind regards, Alina Robinson Assistant General Manager

Clean, quiet and good facilities

Customer review rating 4.4/5

Hr Solo - 07/03/2020 Confirmed reviews ALL

The staff were very polite and helpful. The room was clean and quiet, apart from taxis arriving late in the evening as my room was above the main entrance. The facilities in the room were all good. There was a good range of food at breakfast and I could help myself.

Dear HAZEL R., Thank you for your lovely comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. We strive to continuously improve the quality of our services and we will be very happy to visit us again. All the best, Alina Robinson Assistant General Manager

Overall, not bad

Customer review rating 4.4/5

Ta Business - 06/03/2020 Confirmed reviews ALL

Receptionist didn't activate room key properly so had to go back down for that, no apology for his error. Evening meal better than expected though, if a little pricey, service then was good.

Dear TYSON A., Thank you for your feedback regarding your recent stay at ibis Gloucester. Please accept my apologies regarding the key cut. Your comments have been taken on board and shared with the team. We are looking forward to welcoming you back at the Ibis Gloucester in the near future. Warm regards, Alina Robinson Assistant General Manager

Another great stay

Customer review rating 4.4/5

Angela Couples - 06/03/2020 Confirmed reviews ALL

Another great stay and this time my request of extra pillow and towel was noted; although would have been better if was already in the room

Dear ANGELA W., Thank you for your lovely comments regarding your stay at the ibis Gloucester. We are working on improving our services at all time and I am glad to see that we have been a step closer to your expectations. Looking forward to your next visit Warm regards, Alina Robinson Assistant General Manager
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