ibis Gloucester Hotel 3 stars

Customer review rating 4.3/5 5,723 reviews

ALLSAFE approved hotel

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How it works?
ibis Gloucester
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+ 12 Services

Hotel extras

  • Conveniently located just off the M5 Motorway

  • Free on-site parking for all hotel guests

  • Pet-friendly hotel, with on-site facilities

  • Advantage 4

  • Located just 1.5 miles from Gloucester railway station

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM Paying
  • Electric car recharging units
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • Copy/print service available Paying

Hotel location

ibis Gloucester

Sawmills End
Corinium Ave A417
Gloucestershire
GL4 3DG gloucester
united kingdom

Tel: +441452623650

Fax: (+44)1452623660

Check-in from 15h00

Check out up to 12h00

  • STAGECOACH CITY :  10 BARNWOOD ROAD

  • By plane

    BRISTOL AIRPORT At 78.85km / 49 miles

  • By helicopter

    GLOUCESTER AIRPORT At 7.9km / 4.91 miles

  • By train

    GLOUCESTER STATION At 3.52km / 2.19 miles

GPS :51.86441, -2.210651

Our accommodation(s)

Functional, comfortable, ideal for working or relaxing, the ibis room boasts all the features you want most: cosy bedding, ensuite bathroom, hairdryer, tea/coffee facilities, a big desk, Free WIFI Internet and TV with all the best channels.

Our restaurants and bars

Ibis Gloucester Restaurant

Type of cuisine: Cafe

24/7 Menu available.

Ibis Gloucester Bar

24/7 for soft drink, opening and closing times for alcoholic beverages may vary

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Gloucester

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,723 reviews

TripAdvisor Rating 4.0/5

1,470 reviews

Excellent

Customer review rating 5.0/5

Anonymous Couples - 19/09/2021 Confirmed reviews ALL

Helpful staff. Good location

Ideal for a Stopover

Customer review rating 5.0/5

Paul C. Couples - 19/09/2021 Confirmed reviews ALL

Stayed here before - got exactly what we were expecting.

Running water noise 5 45 am no reception

Customer review rating 2.0/5

Garth S. Solo - 19/09/2021 Confirmed reviews ALL

Woken up 5 45 running water noise rang reception for 30 minutes no answer rang hotel number on my mobile answered sorry in kitchen will come up to your room 411 Told the problem would be reported to manager.On leaving manger did not know but said she would pass on to Head office .

Good accomodation

Customer review rating 4.0/5

T. H. Couples - 18/09/2021 Confirmed reviews ALL

Very happy with the room and helpfulness of staff. Very disappointed with meals available.

Dear Mr T. We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken note of the comment regarding the availability of the menu , unfortunately this is as a result of a supplier issue, which we are facing at the moment. We do try to get replacements when and where we can. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne

Nice spacious and friendly hotel

Customer review rating 4.5/5

Jo W. Business - 18/09/2021 Confirmed reviews ALL

I enjoyed my stay. My room was wheelchair friendly and very spacious with a nice bathroom. Staff were very friendly and helpful.

Dear Ms W., We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne

Brilliant hotel

Customer review rating 5.0/5

Keith F. Families - 18/09/2021 Confirmed reviews ALL

Easy access, lovely staff, very helpful. As a disabled customer they went out of there way to make us feel welcome

Dear Mr and Mrs f., We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne

Groundfloor room next to bar and banging door

Customer review rating 2.0/5

Eh Business - 17/09/2021 Confirmed reviews ALL

I hope that mine was the very last room to be allocated, as it was next to both the bar and the door that most guests went through. There seemed to be a continuous stream of people moving through the door and as such I did not have a good nights sleep.

Dear Ms Wigglesworth, Thank you for taking the time to tell us about your experience at the ibis Gloucester. I am sorry that your experience did not fully meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joanne

Good value hotel

Customer review rating 4.0/5

Jeff Solo - 17/09/2021 Confirmed reviews ALL

Hotel offered decent value rooms. In a convenient location very close to a frequent bus service both into Gloucester city centre and Cheltenham. Was in a ground floor room near entrance which was a bit noisy with smokers outside.

Dear Mr P., Thank you for taking the time to tell us about your experience at the ibis Gloucester. I am sorry that your experience did not fully meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joanne

Not good

Customer review rating 2.0/5

Mg Solo - 16/09/2021 Confirmed reviews ALL

I had a lot of cleanliness issues with my room which I discussed with the Duty Manager when I checked out

Customer review rating 3.0/5

Anonymous Business - 15/09/2021 Confirmed reviews ALL

On arrival to the hotel i had to walk through a wall of cigarette smoke due to guests smoking and drinking out of cans right outside the front door, im my opinion, this is not what i expect from Accor hotels, first inpressions was not a good look and not very inviting with the smell of smoke in the foyer and checking area. I checked in and whent to room to find it was a disabled room, i was not told this at check in, and was disappointed to be allocated a disable room, as i had booked a double room online. unfortuanatlly the room i was allacated was above a stock room with deliverys turning up at 7.30am did not need my early morning call !. did not have breakfast but what i could see it was not inviting. As A frequent user of Accor hotels group i was disappointed, if i judge this hotel against the other hotels i use. if you take any thing away from this, Please stop the drinking and smoking outside the front door.

Another year, another stay

TripAdvisor rating 4.0/5

Ian G 15/09/2021 TripAdvisor review

Always stay on trip to and from Cornwall. It is nicely mid distant from York. Very satisfactory. Disappointed, however, at IBIS taking advantage of the pandemic to significantly increase rates for rooms. And in the light of that, a further disappointment in the very limited menu at dinner'.

Clean modern hotel in easily accessible location

Customer review rating 4.0/5

Steve F. B. Friends - 14/09/2021 Confirmed reviews ALL

Just a one night stay for a wedding locally, fast check in, clean well appointed room and a good value breakfast.

Dear Mr O. We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne

Return to travel

Customer review rating 5.0/5

Ian L. Business - 14/09/2021 Confirmed reviews ALL

Slightly apprehensive to the first hotel night after the covid inspired break

Dear Mr L., We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne

As ever, clean, warm, and friendly staff.

Customer review rating 3.5/5

Ian G. Friends - 13/09/2021 Confirmed reviews ALL

Could not but notice IBIS taking advantage of circumstances and significantly charging more for our stay. In this context, the limited offerings re dinner seems rather perverse.

Dear Mr G., We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken note of all of your comments and passed them on to our head office. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne

Efficient service

Customer review rating 4.0/5

John S. Solo - 13/09/2021 Confirmed reviews ALL

The staff were friendly and efficient, and provided useful information about public transport from the immediate suburban environment in which the hotel was situated, to reach the city centre.

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne

No trouble!

Customer review rating 4.0/5

Anonymous Solo - 12/09/2021 Confirmed reviews ALL

A hassle-free visit, with all necessary creature comforts, and I was never faced with any situation which I felt was 'Covid-risky'.

Dear Ms B., We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne

Great location

Customer review rating 4.0/5

Nigel J. S. P. Couples - 12/09/2021 Confirmed reviews ALL

Clean tidy. Basic needs met. Pleasant staff.

Dear Mr P., We very much appreciate your comments regarding your stay at the ibis Gloucester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne

Good stay

Customer review rating 4.0/5

Tom R. Business - 12/09/2021 Confirmed reviews ALL

Larger tasted funny Friday night . Neither of us finished. Also implements used for serving cooked breakfast - multiple people handling - can’t be good .

Nice partially refurbished room

TripAdvisor rating 4.0/5

Kelvin K 13/08/2021 TripAdvisor review

Very pleasant staff, nice bar and outdoor seating area. Rooms have many new fittings. Listed bottle water and wasn’t any. The safe wasn’t working and neither was the lift some of the time. Nice to have windows that open, although my room was quite noisy as it was above an intermittent humming noise, like a pump or fan. Good car parking

Dear Kelvin K, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Luc Capdevielle Operations Manager

A good place in a heat wave

TripAdvisor rating 4.0/5

7pennell7 22/07/2021 TripAdvisor review

I have stayed here a few times recently with mixed experiences. This time was in the middle of a heat wave and the cooling system was effective and very welcome. The shower temperature was variable - some mornings hot and others not. The staff are very helpful and pleasant and the car parking free. There were always spaces available. As I was staying with a friend we had a twin room. The mattresses are very shallow and had a tendency to migrate but were comfortable.

Dear Guest , Thank you for taking the time to write a review about your recent stay with is. We are happy to hear that we could keep you cool and comfortable. Thank you for the kind comments regarding the staff , I know they will appreciate them. We hope we will be able to welcome you back again soon. Kind regards Joanne

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