ibis Gloucester Hotel 3 stars

Perfect

Nice small room, very uncomfortable bed and pillows felt like bricks.

clean rooms good tv, comfortable bed , excellent shower and bathroom facilities all you need for a comfortable nights sleep

Convenient to shopping areas,. And easy to get to. Nice and quiet.

Courteous staff at checkin. Pleasant room with everything needed.

The staff, both night and day teams are always welcoming and helpful. The hotel is conveniently located with good parking and night access requires a room card making it feel a secure location to sleep in. The effort everyone has gone to be covid secure is apparent and the rooms are spotlessly clean. I've stayed more than once and the standards are always consistently high. Thank you.

Due to covid changes I needed to alter the booking 3 times, all accomplished with ease. vert professional approach at the hotel.

This has become my second home when working back to back nursing shifts. Joann and her team are always welcoming and helpful. I feel confident that measures in place to maintain strict hygiene and safety during these unprecedented times are robust. I like the ‘unfussy’ design of the rooms (no ridiculous scatter cushions harbouring nasties) and wooden floors. The team have managed to provide a limited menu, but I do miss the halloumi salad

Hi I stayed in Room 202. I hardly got any sleep whatsoever and had to arrange towels under the windowsill. Have a look for yourselves. Room 202. You’ll find damp in the walls and also the curtains are completely water stained. I reported it on the way out. Pretty much watched TV all night.

My second time in Ibis Gloucester. Checked in on-line, and was warmly greeted on arrival. Manager explained Covid restrictions and separation

I requested a quiet room and that is exactly what I got. 5 quiet nights overlooking the carpark, not the busy dual carriageway. A large, free carpark. 24 hour free wifi. Staff could not have been more helpful. Thank you to all.

Stayed with you for 2days The room wasn't cleaned When asked qs to why the room never got cleaned they said they only clean the room every 4days u. Wont be using your hotel very bad customer service also

Stayed in room 315 room next door were playing loud music through a stereo speaker at 3:30 am Contacted reception someone came up as I heard them talking/arguing 10 Minutes later music and singing came from the room Contacted reception Got a phone call back within a minute Reception told me they had the tv on and there was nothing he could do about it would I like to change rooms I tried explaining it wasn’t the tv and that I was not packing my stuff up and moving at nearly 4am I was pretty much told nothing could be done How can you allow that kind of attitude in a hotel Do you not have a noise policy Do you not care about your other guests I’ve stayed at the hotel many times and it was my favourite out of all the hotels in Gloucester itself I will think long and hard before I stay next time at your hotel

No problems with the room and the staff were good. The problem was the catering. Thursday night we had the chicken pasta and, whilst it was good, the portion was more of a snack than a meal. With regard to the breakfast grab and go bag I considered this to be poor, it was not value for money and not everybody likes apple juice,it should have been orange or a choice. I will be staying with you again but , if there are still restrictions in place, unless your catering is improved I will not be eating with you.

I had Accor points to use up so I booked at an Ibis. Room mostly clean, but I had forgotten how much I dislike the pod bathrooms, which smelled strange on this occasion. Room on front was very quiet which may be a covid thing? Breakfast in a bag not tried. In any case Accor had put a security hold on my points which had to be covered by a call to customer services. Although this got fixed, it was unnecessary irritation. Back to Premier Inn from now on