ibis Gloucester Hotel 3 stars

Hotel is located well just off the main road into Gloucester

Had a nice short break here mainly to visit forest of dean and do a bit of sightseeing and shopping around Gloucester. Hotel was nice , clean, and presentable. The room we had over looked a large football field , with some offices and hills in the background. The shower room was brilliant, it reminded me of larger shower rooms on cruise ships, well thought out great to use. Breakfast,due to Covid restrictions, was a Bagged continental style. Not the best but would not have bothered to pay for it if i had known exactly what it consisted of. Other hotels are still doing full breakfast, just not self service which is ok.

Was all as expected under the current circumstances. Excellent service and no problems at all.

Given a room on ground floor near main entrance overlooking carpark. No aircon in room, found too warm, so opened window slightly, constant noise and chatting until 4am from people standing outside main doors and smoking cannabis. There should be a 'bus shelter' type smoking area well away from main reception.

Well managed, comfortable accommodation courteous staff

Staff and hotel were fab friendly happy to help but the beds are too hard to sleep and the rooms are too warm

excellent service

I suppose for the price I’ve paid it was alright. The bathroom smelled funny - definitely didn’t smell clean and fresh. The aircon / heater didn’t work, and when I’ve asked for it to be reset the manager was unable to do so. Instead he has offered a portable heater which was the noisy viable option. The sockets were located too far from the bed - so I couldn’t watch my Netflix on IPad right next to me - instead I had to wait while it charges away from bed. Not sure why it was designed in such a “clever” way! Lol

Good location for motorway and access to city. Room very good, staff very helpful breakfast adequate for the present conditions, some guests used uncouth language without care for others.

Very good. Friendly staff.

Staff who checked us in got the wrong booking, even though I explained there was a party of three with the same surname arriving. I received a telephone call to say could I go downstairs to sort it out. Also the evening meal which we ordered to take to our room, as was so busy in the reception, was disgusting, not even luke warm or edible, so another trip to reception, which the same guy who got the booking wrong told me “it should be warm!” And I explained no it wasn’t. He then went and JUST warmed it up, it wasn’t any better, we weren’t running the risk of food poisoning so went out and got food. Your meal went in the bin!!!

Pleasant and clean Covid didn’t help as had to collect food from reception ordered for room service

The beds were very comfortable, great shower and the staff were extremely obliging and friendly. We missed the normal buffet breakfast, but appreciate the reason why that was not possible. Overall the Hotel was ideal for a short break.

Lovely stay, great for dogs, no included breakfast but thought it was going to be cooked breakfast but it wasn’t only a paper bag filled with yogurt, fruit juice and mine had gluten free bread (which was great thank you well catered for coeliac)

We have used Ibis hotels for many years with total satisfaction. Since we were returning from Spain I telephoned the Hotel direct to ask if they would accommodate us. The gentleman I spoke to was very pleasant.When I explained that we had two dogs, he offered us a ground floor room, if they needed to go out. When we arrived the receptionist told us we could not take the dogs out. Assuring us we could call for food from room service. The phone was never answered my husband had to go to reception. While appreciating the many difficulties owing to Covid 19 and having no problem following the rules.They was a large group of young men very rowdy and noisy. Double standards springs to mind.We paid £20 for the dogs(it was £6 per dog the first time we used an Ibis) Obviously the guys were better value at the bar. In the morning there was a patch of ,I assume vomit , on the carpet in the corridor. I think our dogs were much better behaved. Disappointing.