ibis Gloucester Hotel 3 stars

Easy access, lovely staff, very helpful. As a disabled customer they went out of there way to make us feel welcome

I hope that mine was the very last room to be allocated, as it was next to both the bar and the door that most guests went through. There seemed to be a continuous stream of people moving through the door and as such I did not have a good nights sleep.

Hotel offered decent value rooms. In a convenient location very close to a frequent bus service both into Gloucester city centre and Cheltenham. Was in a ground floor room near entrance which was a bit noisy with smokers outside.

I had a lot of cleanliness issues with my room which I discussed with the Duty Manager when I checked out

On arrival to the hotel i had to walk through a wall of cigarette smoke due to guests smoking and drinking out of cans right outside the front door, im my opinion, this is not what i expect from Accor hotels, first inpressions was not a good look and not very inviting with the smell of smoke in the foyer and checking area. I checked in and whent to room to find it was a disabled room, i was not told this at check in, and was disappointed to be allocated a disable room, as i had booked a double room online. unfortuanatlly the room i was allacated was above a stock room with deliverys turning up at 7.30am did not need my early morning call !. did not have breakfast but what i could see it was not inviting. As A frequent user of Accor hotels group i was disappointed, if i judge this hotel against the other hotels i use. if you take any thing away from this, Please stop the drinking and smoking outside the front door.

Always stay on trip to and from Cornwall. It is nicely mid distant from York. Very satisfactory. Disappointed, however, at IBIS taking advantage of the pandemic to significantly increase rates for rooms. And in the light of that, a further disappointment in the very limited menu at dinner'.

Just a one night stay for a wedding locally, fast check in, clean well appointed room and a good value breakfast.

Slightly apprehensive to the first hotel night after the covid inspired break

Could not but notice IBIS taking advantage of circumstances and significantly charging more for our stay. In this context, the limited offerings re dinner seems rather perverse.

The staff were friendly and efficient, and provided useful information about public transport from the immediate suburban environment in which the hotel was situated, to reach the city centre.

A hassle-free visit, with all necessary creature comforts, and I was never faced with any situation which I felt was 'Covid-risky'.

Clean tidy. Basic needs met. Pleasant staff.

Larger tasted funny Friday night . Neither of us finished. Also implements used for serving cooked breakfast - multiple people handling - can’t be good .

Very pleasant staff, nice bar and outdoor seating area. Rooms have many new fittings. Listed bottle water and wasn’t any. The safe wasn’t working and neither was the lift some of the time. Nice to have windows that open, although my room was quite noisy as it was above an intermittent humming noise, like a pump or fan. Good car parking

I have stayed here a few times recently with mixed experiences. This time was in the middle of a heat wave and the cooling system was effective and very welcome. The shower temperature was variable - some mornings hot and others not. The staff are very helpful and pleasant and the car parking free. There were always spaces available. As I was staying with a friend we had a twin room. The mattresses are very shallow and had a tendency to migrate but were comfortable.