Sofitel Ningbo

Saving box is out of order several time while I was staying at the hotel. Food needs to improve for the service. The food is almost of out of order to serve at Sofitel Club.

Great hotel with attention to Details .

Lisa & Cathy who are serving at the Executive Lounge are very detailed and made my stay very comfortable

Hotel locates near NingBo Airport, 30 mins driving from airport to the hotel. The hotel is next to Wanda Plaza with all kinds of entertainments. And has subway station of Line 3 at the front of hotel as public transport. Compare with other five stars luxury hotel in NingBo, the Sofitel NingBo has attractive price and it's the best available choice for Accor members within NingBo. I contacted hotel reservation department via email one day in advance, the staff of Sofitel NingBo asked my trip plan and provided personalized travel tips for me. Since it's my first time of visiting Sofitel brand and intersting in this tradational Luxuy brand of Accor, manager of front office Jeffer offers some extra benefits to me, take me have a look of executive lounge, different types of room and other public area with detailed introduction as I expected. The welcome amenities are also generous, the hand written guest letter make guests feel the sincerity from hotel. The lounge has reopened since Dec 2020 with Happy Hour time for guests, it provides many choices of delicious dishes and comfortable dining environment for lounge users, and the service of lounge staff is not only professionally but also with high level service standard which fits the expection of the luxury hotel. The time I stayed in Sofitel NingBo is near the Christmas, the decoration of the hotel is ready for the festival occasion. The concierge is helpful in assisting guest to plan their local travel in NingBo. The hotel is initially opened in 2008, although the age is kind of old but some hardware updates are done in recent years and the maintenance is good, so everything is all functioning well without problem. The room area is not large but sufficient, the bathroom are well organized and feel smooth when using, even is not that large. The bath amenity is Lanvin brand with good smell, the French brand amenity fit the French hotel brand well. The breakfast not only provide normal western and chinese dishes but also provide local NingBo food.

Could be in the light of pandemic, but service is slipping down. perhaps an attempt to save cost. Cleaning is so so. residue of cigarettes in a NON SMOKING HOTEL. And of course the usual Chinese tea drinkers in the lounge bar, smoking away like there is no tomorrow. Its impossible to work in the room during daytime since they turing off (or very low) Air Con. Executive lounge is still not open. Very strange as there is buffet breakfast serving with same "risks" as the lounge.. Used to be great, now average to poor