ibis Styles Macon Centre Hotel 3 stars

Customer review rating 4.2/5 2,073 reviews

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Room 1

Number of guests
Children's age

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How it works?
ibis Styles Macon Centre
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+ 10 Services

Hotel extras

  • You'll want a bite to eat! Breakfast and meal trays served in your room!

  • Family room with optional baby crib

  • 2 TESLA terminals available (reservation required)

  • In the heart of the city, you can get everywhere on foot

  • Close to the vineyards of the Mâconnais and Beaujolais areas

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
Leisure and activities
  • Outdoor unheated pool
  • Golf Paying
  • Bicycles rental (nearby) Paying
Catering
  • Breakfast included in the price
  • 1 Bar(s)
Business services
  • Copy/print service available Paying

Hotel location

ibis Styles Macon Centre

91 rue Victor Hugo
71000 macon
france

Tel: +33385391711

Fax: (+33)3/85380275

Check-in from 12h00

Check out up to 12h00

  • By plane

    LYON ST EXUPERY At 90km / 55.93 miles

  • By train

    GARE TGV M LOCHE At 6km / 3 miles

GPS :46.303623, 4.82718

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk

Standard Room with one double bed and one single bed

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk

Standard Room with two single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

BAR

A relaxing break or an enjoyable working experience throughout the day

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Styles Macon Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,073 reviews

tripadvisor

TripAdvisor Rating 3.5/5

648 reviews

Dishonest staff

TripAdvisor rating 1.0/5

Lars A 20/04/2021 TripAdvisor review

Hotel is actually OK but..service is all in the details. When we checked in, we were promised free drinks related to Gold card at Accor. When we later came back and asked if we could have two beers we got charged for these items. When we objected to the bill, the receptionist called the colleague claiming that she never offered free drinks. Management was not available and did not answer when the receptionist tried to get in contact. Later that day, we were charged full cost without any more info. This was just a cost of EUR 9 out of a total cost of EUR 121 - not much but we do not like the attitude. Hence, NEVER MORE THIS HOTEL! We were two guest hearing the same thing and hotel management obviously think we are lying and truth comes from the hotel staff. Obviously a misunderstanding but poorly managed.

Navré de lire que votre expérience n'ait pas été satisfaisante concernant la gestion de ce malentendu. Pour mémo ; La règle d’attribution de la boisson de bienvenue selon ACCOR est celle-ci : Il s’agit d’une boisson** pour un séjour et uniquement pour le porteur de la carte de fidélité*.Même si le membre effectue plusieurs réservations dont les nuitées se suivent cela reste un seul séjour, donc une seule boisson! **sans alcool (eau minérale ou soft) comme cela a été communiqué à tous les porteurs de carte courant mars *En France, seules les marques Sofitel, Fairmont et Raffles proposent une boisson pour tous les clients partageant la chambre du membre Cette règle est appliquée chez nous. D’où l’incohérence de vous accorder 2 boissons pour une seule chambre. C’est donc bien là le début du malentendu. Ce qui vous a été expliqué lors de votre départ. Ensuite la validation de votre facture a été faite sur mon accord. Ce que vous a expliqué la réceptionniste le matin. Soit votre demande était acceptée, soit la facture était validée en l’état. Nous comprenons votre étonnement ; mais si chaque hôtel respectait la consigne, ainsi aucune déconvenue ne serait à déplorer. Nous sommes très soucieux d'offrir des services de qualité à nos clients, pour les améliorer vos commentaires nous sont très précieux. Merci à vous d’avoir exprimé ce retour. Benoit DUPIN - Directeur

Concerns about safety measures ( sent a complaint already through the Accor system but have not received any response yet

Customer review rating 1.5/5

Anne Families - 19/02/2021 Confirmed reviews ALL

See my related detailed complaint sent on Feb14th

Dear ANNE V., Nous avons répondu en direct par mail le 5 mars. Un geste commercial à titre de dédommagement a été effectué. Sincerely, Benoit DUPIN Directeur

Well located charming property in Mâcon

Customer review rating 4.0/5

Asian T. Families - 29/12/2020 Confirmed reviews ALL

We received a very kind and helpful welcome at the Ibis Styles during this difficult period of Covid restrictions. We received clear information on what we could do for dinners and breakfast. Staff members were extremely welcoming and supportive. The hotel was clean and welcoming. Parking on premises (at a fee) is an added extra.

Dear ARIANE B., Nous avons pris plaisir à lire votre commentaire car nous sommes désireux de vous apporter satisfaction. Au plaisir de vous retrouver. Sincerely, Benoit DUPIN Directeur

Nice staff

Customer review rating 3.0/5

Sarah Families - 25/12/2020 Confirmed reviews ALL

Hotel is OK and staff is nice. But in our family room the sofa bed was everything but comfortable. Mattress is ridiculously thin and does not permit a restful night. Not for an adult at least. I slept with our young daughter in this sofa bed and clearly I didn't sleep. My husband had the other bed and was comfy. Also a bin in the bedroom would be appreciated. Overall was OK.

Dear SARAH D., Navré de lire que votre expérience n'a pas été satisfaisante pour vous. Le sofa n’est effectivement préconisé que pour les enfants. Aucune de nos chambres ne prévoit d’ailleurs un hébergement supérieur à 2 adultes = le lit double. Pour votre boisson d’accueil ; nous sommes présents 24h/24, nous aurions pu solutionner ce manquement sur place. Nous sommes à votre écoute et souhaitons avoir le plaisir de vous retrouver. Cordialement Sincerely, Benoit DUPIN Directeur

Good breakfast and comfortable bed

Customer review rating 3.5/5

Simon F. Couples - 01/09/2020 Confirmed reviews ALL

Pleasant

En espérant sincèrement vous accueillir de nouveau, nous vous prions d'agréer nos respectueuses salutations. Cordialement - Benoit DUPIN – DIRECTEUR

Great room, good pool

Customer review rating 4.0/5

Ronnie J. Families - 22/08/2020 Confirmed reviews ALL

Family room was excellent for 2 adults and 2 kids. Lovely pool and nice hotel

Dear RUSSELL J., Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benoit DUPIN Directeur

Stop over

Customer review rating 3.0/5

Helen Families - 27/07/2020 Confirmed reviews ALL

I think it was over priced for what you get. The rooms are basic. There was a lot of chipped cups at breakfast.

Great location

Customer review rating 4.0/5

Claire Families - 17/02/2020 Confirmed reviews ALL

Nice hotel, great location very close to shops, restaurants etc. Very friendly reception staff. Great underground car park. Nice big room (family suite). Great shower. Kids sofa bed was extremely annoying very squeaky!! Breakfast average.

Dear HELEN W., We very much appreciate your comments regarding your stay at the ibis Styles Mâcon Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. So we will check the sofa bed! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benoit DUPIN Directeur

Very satisfied

Customer review rating 5.0/5

G. Families - 23/12/2019 Confirmed reviews ALL

Very nice , the room was convenient , quiet and clean

Dear THIERRY G., We very much appreciate your comments regarding your stay at the ibis Styles Mâcon Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benoit Dupin - General Manager

It is OK

Customer review rating 4.5/5

Michal Business - 06/12/2019 Confirmed reviews ALL

I liked this hotel, it doesn´t look like a typical hotel, it is in an old building. The rooms are comfortable and good-sized considering the French standard... There is a limited amount of parking lots.

Dear MICHAL P., We very much appreciate your comments regarding your stay at the ibis Styles Mâcon Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benoit DUPIN - GENERAL MANAGER-

Stop over on way from UK to south of France

Customer review rating 4.0/5

Viv Couples - 06/11/2019 Confirmed reviews ALL

Chose to stay in Macon for one night and booked this hotel as it was easy walking distance to the centre. Very friendly reception. Room a little tired, but this is an old building and the room was very quiet considering how close to the centre we were. Parking was extra but it was secure so worth paying for. Breakfast included so overall we felt it was very good value.

Dear VIVIENNE W., Nous vous remercions d’avoir pris le temps de nous faire un retour détaillé sur votre séjour. A très bientôt en Bourgogne!? Cordialement. Benoit DUPIN - Directeur

the hotel itself is not unforgettable, but the staff was / is exceptionaly kind.

Customer review rating 4.0/5

Bruno E. Couples - 03/11/2019 Confirmed reviews ALL

Great welcome (intelligent, sensible and efficient by Irene), free supply of electrical power for cars, but the interior design is at the low key of what we expect from an Ibis Style. Investment was done on saving mode, and that's visible. Staff kindness makes it all.

Dear BRUNO E., Votre avis nous va droit au cœur et merci de votre gentillesse. Nous sommes ravis que nos prestations et notre personnel vous aient permis de passer un bon séjour. Chaque année une part de notre budget est prévue pour la rénovation afin d’entretenir régulièrement l’hôtel. Nous espérons vous accueillir prochainement dans notre hôtel Dans cette attente, nous vous souhaitons une belle journée. Cordialement Benoit DUPIN - Directeur

Satisfactory hotel near the city centre

Customer review rating 4.0/5

Alan J. N. Families - 09/09/2019 Confirmed reviews ALL

Satisfactory hotel near the city centre. On arrival the car park is somewhat limited, and doesn’t have easy access to the hotel. Rooms and bathrooms are a good size, and comfortable. The room temperature is not easy to control. Breakfast was adequate. Good value.

Dear ALAN N., Nous vous remercions d’avoir pris le temps de nous faire un retour détaillé sur votre séjour. Pour le parking, nous avons une autre parking plus spacieux. Notre hôtel situé au 91 de la rue et notre parking situé au 82 de cette même rue il y a 68 mètres. Lors de votre prochain séjour, n'hésitez pas en en nous faire la demande. Au plaisir de vous accueillir de nouveau Cordialement Benoit DUPIN - Directeur

Hotel Ibis Styles Macon

TripAdvisor rating 3.0/5

IuliiaM5 Family - 12/08/2019 TripAdvisor review

The hotel is a little bit old. The cleanliness may be improved. For the breakfast travellers could expect typical french breakfast: bread, croissants, yogurts, jams,f salad, one sort of cheese and two sorts of sausages, but no eggs and vegetables :( It is not comfortable for travelers like vegetarian and vegans.

Waiting to offer our best quality of service for your stay; consequently, your opinion is very precious. Hope to see you again ! Benoit DUPIN – Director

Perfect stay

TripAdvisor rating 4.0/5

marlenevliem Family - 02/08/2018 TripAdvisor review

Very nice and good hotel in the centre of Maçon. We stayed in a family room which was very spacious and clean. Also the pool was very nice after a long ride! The receptionist was really friendly and gives us tips for dinner in Maçon. And breakfast was also very good and plenty of choice!

very comfortable - perfect stopover en route to the Alps

TripAdvisor rating 4.0/5

StephBeesly Family - 12/04/2017 TripAdvisor review

we arrived in Macon at 5pm having left home in the UK at 430am. Check-in was smooth and simple and we were into our rooms within minutes. Right in the centre of town, with lots of restaurants to choose from nearby. A great night's sleep, good breakfast, quick efficient check out, and then onwards to the Alps feeling refreshed. Ideal stopover.

A short but lovely stay

TripAdvisor rating 4.0/5

MessysTravels Family - 07/07/2016 TripAdvisor review

This was our first time staying at an Ibis Styles and wasn't quite sure what to expect but it delivered on all fronts. Staff were very friendly, had everything ready for us for a quick check in and similarly made check out a fast procedure. I had emailed prior to arrival some questions including information regarding parking. It was answered promptly and a parking space was reserved for us without us asking them to which was very much appreciated. We stayed in a family room (2 adults and 2 small humans) and it was everything as expected with a few additional extra touches such as complimentary water and some lollies/candy. We only stayed the one night as we were passing through but we found the town of Mâcon to be very pleasant and pretty. We took advantage of the included breakfast at Ibis Styles and it was a little average. I'm not sure if they were having an off day but the variety was quite limited, items weren't being replenished (or at least fast enough) and some items we were told they had run out and would not be replenished. Despite these issues we managed to find sufficient options to feed ourselves!!

Excellent and convenient

TripAdvisor rating 5.0/5

cjhrish Friends getaway - 29/05/2015 TripAdvisor review

Near the bus and railway station this hotel is still quite close to the centre of the town. The rooms were larger than usual for Ibis and very clean and comfortable. A good buffet breakfast was available and the staff were all helpful and welcoming. Quiet at night and a good neighbourhood

Ibis Styles, Macon

TripAdvisor rating 4.0/5

Chris W Couples - 09/06/2014 TripAdvisor review

Close to station so follow the signs for that; easier to spot than the Ibis Styles (and less confusing when Ibis Sud is also signed!). Some parking available, more close by, and a very helpful and friendly set of staff. Lovely garden and pool, nice atmosphere and some good places to eat within an easy walk; great after a day sightseeing or visiting vineyards.

Very average hotel

TripAdvisor rating 3.0/5

Derek T Couples - 09/04/2014 TripAdvisor review

Small hotel no food at all after breakfast. Limited but good breakfast. Rooms are very hot but leave the window open and be woken by the trains. Staff not always fully trained. the young lady working the evening shift had trouble finding any wine. There was no house red and was initially offered the most expensive wine on the list. eventually managed to find something reasonable.

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