Mercure Bratislava Centrum Hotel 4 stars

TripAdvisor rating 4.5/5 1,986 reviews
Mercure Bratislava Centrum Hotel
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Hotel extras

Uniquelly designed rooms and public areas, with contemporary style, a primary resource for all business and leisure travellers. Cosmopolitan experience, ideal choice for work and relaxation. 46 Privilege rooms. No words can transmit the experience.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
  • Bicycles rental (Nearby)
  • Ski hire facilities
Business services
  • 11 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Bratislava Centrum Hotel

Zabotova street 2
Bratislava 1
811 04
bratislava
slovakia

Tel: +421257277000

Fax: (+421)257277777

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BRATISLAVA At 8km / 4.97 miles - Shuttle paying

  • By plane

    VIENNA AIRPORT At 56km / 34.8 miles - Shuttle paying

  • By train

    MAIN STATION At 0.1km / 0.06 miles

GPS :48.156322, 17.108049

Our accommodations

A wide range of trendy queen size or twin bedded rooms are inspired by moments of pop-art. Transparent and semi-transparent bathrooms equipped with walk-in shower or bathtub offering a spacious feeling, most rooms with separate toilets

Standard room with 1 single bed and free internet

  • Max. number of persons: 1
  • Area: From 19
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Mini bar with free soft drinks(...)

Junior Suite with double bed with privileged services

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Mini bar with free soft drinks(...)

Our restaurants and bars

SIGNATURE

Type of cuisine: Gourmet

The Signature restaurant with it's elegant and modern dining environment offers a new perspective on traditional Slovak cuisine combined with the latest tastes from different corners of the world. The result is a delectable culinary adventure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SIGNATURE

Photo non contractuelle / Strictly non binding

The Signature Bar invites you to have a pleasurable time with your favorite drinks. A carefully selected offer of exquisite regional wines can be enjoyed from our Flavours from the cellar sophisticated selection.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 146

  • Maximum capacity: 140 people

  • Maximum banquet capacity: 72 people

Find out more

Our guest reviews for
Mercure Bratislava Centrum Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,524 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,986 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Towels torn, body wash not replaced.

Customer review rating 4.6/5

Nikhil K. Business - 17/01/2020 Confirmed reviews ALL

The first time I got an M privilege room. Now at the same price I get an inferior room which either in the corner or in a bad place. This has happened the last 2 times. Cleaning is the room was good but the body wash not replaced even when it was finished. I am moving to the falkensteiner next because of this.

Worry-free

Customer review rating 4.6/5

Frederick I. Solo - 16/01/2020 Confirmed reviews ALL

I was so worried that I wont be able to have an early-check in, but the receptionist allowed me. I know it is subject to availability but maybe she considered my travel time (12-hour flight) as well. I am worried with the food as well. I am not used to European cuisine. But I liked the sausages served during breakfast.

Dear Frederick, Thank you very much for taking the time to share your comments regarding to your experience. We are very glad that you had a nice stay and that our services met your expectations :) We look forward to welcome you again in the future :) Sincerely, Gabriela Busova (Guest Exp. Repres.)

Great location, a hotel with good facilities

TripAdvisor rating 4.5/5

Nadia S Family - 10/01/2020 TripAdvisor review

The hotel is very closed to train station in a walking distance. We arrived early and the hotel staff was so accommodating finding us a room to check in that morning. The hotel was generous to provide snacks and beverages for guests members.

Dear Nadia, it was our pleasure to welcome you to Mercure Bratislava Centrum hotel. We are glad that you stay was pleasant and that you enjoyed your time in our lovely Capital :) we look forward to welcome you back again! :) Best regards, Gabriela Busova Guest Experience Representative

Nice Hotel if Visiting Bratislava

Customer review rating 4.6/5

Jason H. Couples - 08/01/2020 Confirmed reviews ALL

Good location - close to the main railway station although a 20 minute walk to the old town. Not an issue as the tram stop is right outside the hotel and runs every 10 minutes or so. The room was adequate - served our needs well. My only criticism was that items such as shower gel, coffee, milk etc were never replenished and we stayed for 3 nights and I'd expect daily refills in a 4* hotel.

Dear Jason, thank you very much for taking the time to share your experience regarding your stay at Mercure Bratislava Centrum hotel. We are very glad that your stay was pleasant and I am deeply sorry for not replacing the amenities. I did inform our Housekeeping supervisor about it. We hope we will have a chance to welcome you back again in the future. Sincerely, Gabriela Busova (Guest Exp. Repres.)

Great location, great staff.

Customer review rating 4.6/5

Debbie Couples - 07/01/2020 Confirmed reviews ALL

Cannot fault this hotel in any way. Fantastic location, incredibly helpful staff, our stay was a definite 10/10.

Dear Debbie, it was our pleasure to have you with us at Mercure Bratislava Centrum! You have are a lovely couple and I wish you all the best! I hope to see you again in the future! Sincerely, Gabriela Busova (Guest Exp. Repres.)

Great hotel close to city centre

TripAdvisor rating 4.5/5

mab30 Couples - 06/01/2020 TripAdvisor review

Have visited this hotel a couple of times now and it's great. Very good breakfast selection, super-close to the main train station and only a short hop to the main city centre. Friendly staff team - thoroughly recommended!

Dear mab30, thank you very much for your review and feedback :) We very much appreciate it and we are very glad that you had a pleasant stay with us. It would be out pleasure to welcome you back in the future :) Best regards, Gabriela Busova Guest Experience Representative

Great stay!

TripAdvisor rating 4.5/5

PeachiePie01 Friends getaway - 05/01/2020 TripAdvisor review

All the staff are accommodating from the check in all throughout the checkout process. Clean and new hotel. Very accessible to tram station. WiFi allows you to stay connected! It's a bonus that we (three rooms, group of six) are upgraded to executive suite :)

Dear PeachiePie01 thank you so much for sharing your experience regarding your stay at Merure Bratislava Centrum. We are glad that our services met your expectations! We hope that we will have a chance to see you again in the future! Best regards, Gabriela Busova Guest Experience Representative

Modern hotel with noisy room

Customer review rating 4.6/5

David Couples - 01/01/2020 Confirmed reviews ALL

The overall stay was positive. At the reception we were greeted positively and the staff room into account my wish for a allergen-free meal for breakfast. However, the bedroom had little to none ventilation to aspirate the humidity from the shower. Besides, the windows let the sounds from the street into the room and some of the walls were slightly damaged, also as consequence of the humidity.

Dear David, thank you very much for sharing your experience. We are very glad that overall your stay was positive. I am very sorry for some inconveniences appearing during your stay. Despite of that we hope to see you again in the future! Sincerely, Gabriela Busova (Guest Exp. Repres.)

Great business traveler focused hotel

TripAdvisor rating 4.5/5

tobiaskeller01 Business - 23/12/2019 TripAdvisor review

Very welcoming business traveler focused hotel, although there is a fair share of tourists. Nicely designed, spacious, tranquil, modern rooms. Very friendly staff, better service than I expected from a four star hotel. Big yet cosy breakfast area, with great choice and high quality breakfast.

Dear Mr. Keller, THANK YOU for taking the time to share a review! It was our pleasure to host you regularly throughout the whole year. We look forward to have you back again soon! Best regards, Gabriela Busova Guest Experience Representative

Pleasant stay

TripAdvisor rating 4.5/5

nadiyafranko Couples - 21/12/2019 TripAdvisor review

Excellent location - 5 minutes from Bratislava hl station. Tasty breakfast, clean and comfortable room. Staff was very helpful, answered all the questions by email. The receptionist explain how to get to the city center and provided the map.

Dear nadiyafranko, thank you for sharing a feedback! We very much appreciate your kind comments regarding to our services! It would be our pleasure to welcome you again sometimes in the future :) Best regards, Gabriela Busova Guest Experience Representative

Amazing staff- very nice hotel

TripAdvisor rating 4.5/5

amirkaduri3 Couples - 11/12/2019 TripAdvisor review

The hotel is a typical Mercure so u know ehat u get everything was good but the staff was amazing all over.. berakfast was good the location is good but not im the middle about 20 min walk but a lot of buses and tram near

Dear Guest, thank you for your feedback :) We are very glad that you had a pleasant stay and we hope that we will have a chance to welcome you again in the future :) Best regards, Gabriela Busova Guest Experience Representative

Mercure : Ok, could be great with a few service tweaks

TripAdvisor rating 4.5/5

travel b Couples - 02/12/2019 TripAdvisor review

We stayed 2 nights for the Christmas Markets. Glamorous hotel near the main railway station. Very friendly, helpful and accommodating Reception team. Location : a good 20-25 minute walk to the Old Town. However it is next to a very fast and efficient tram line ( no. 1) straight to the Centre and Old Town. Once you've mastered trams it's easy. Trams : buy a ticket at the yellow machine at the tram stop, 70 cents to get to the Centre/Old Town pays for a 15 min trip. Instructions in English. This is plenty of time to get to the Centre/Old Town as it is 3 stops and v fast. Validate the ticket on the tram. The nearest tram stop with a yellow ticket machine is across the road from the hotel and 2 minutes down Stetanovicova street (follow the tram line down). Coming back to the hotel from town, the stop is Franz Lizst and is directly at the hotel ( this stop doesn't have a yellow ticket machine). Rooms: large and luxurious. Beautiful contemporary design. There is AC/ heating which can be moderated by 2 degrees. Room very hot for us so we had the window open the whole time and it cooled down well. Bathroom, very spacious and again beautiful design however shower water inconsistent, first person to shower hot water took 10 minutes to come through, thereafter hard to cool it down. Beds, hard for a luxury hotel. Breakfast : broad range of cold and hot dishes available however the staples ran out frequently eg coffee, milk, OJ and were slow to be replenished, even when requested. The hot dishes were good quality and tasty however they were not hot, they were at best tepid and often cold. These are not hard areas to fix, come on, Mercure, you can do better in such a beautiful hotel. Overall: Smart beautifully designed hotel which is currently style over substance but with a few service tweaks would be superb all round.

Dear Guest, thank you for choosing Mercure Bratislava Centrum for your stay! We very much appreciate that you took time and left us a review. We are very glad that the location was convenient for you and also that you liked the room and design :) Thank you for all the comments also about the breakfast. We hope that you enjoyed the Christmas markets in our charming Old Town and we hope to have you back again in the future :) Best regards, Gabriela Busova Guest Experience Representative

Nice Quiet Location

TripAdvisor rating 4.5/5

Wraxall_Travellers Family - 27/11/2019 TripAdvisor review

Only a 10-20 minutes walk to the historic centre, close to the railway station, easy access to tram line. Hotel rooms were quiet, well kept and spacious. We ate breakfast there too, well stocked and restocked. Plenty of food to choose from and some local offerings too. The bar is pleasant, well lit and comfortable.

Dear Wraxall_Travellers thank you for taking the time to share your experience at Mercure Bratislava Centrum hotel. We are very glad that the location as well as the room met your expectations. We appreciate your praises regarding to the breakfast too. We hope to see you again in the future. Best regards, Gabriela Busova Guest Experience Representative

Top Blava hotel!

Customer review rating 4.6/5

Filip Friends - 26/11/2019 Confirmed reviews ALL

Amazing!

very good room, very confortable

Customer review rating 4.6/5

Santos Business - 19/11/2019 Confirmed reviews ALL

I have one comment related to the safety - you can improve it putting a non-slip in the bathtub and reducing the risk of fall.

Excellent hotel

TripAdvisor rating 4.5/5

mikepK6047ZO Business - 18/11/2019 TripAdvisor review

I highly recommend this hotel. I had a very pleasant stay while working in Bratislava. The food in the restaurant is excellent and good value. Room service is great when you don't feel like leaving your room. Home from home

Dear Mike, thank you for your kind comments! We very much appreciate your lovely words and we are very glad that your stay was pleasant and that our services met your expectations. We look forward for your next visit! Best regards, Gabriela Busova Guest Experience Representative

Clean,warm,comfortable, lovely staff

Customer review rating 4.6/5

A. B. Friends - 14/11/2019 Confirmed reviews ALL

Fantastic all round, loved the place

Convenient, friendly and extremely comfortable

Customer review rating 4.6/5

Alan Friends - 13/11/2019 Confirmed reviews ALL

The hotel is extremely comfortable and the staff very helpful and friendly. Breakfast was good, diverse and interesting. It is located beside the main station, 20 minutes walk from the old town and opposite tram and bus stops.

Great place in Bratislava

TripAdvisor rating 4.5/5

Zygmunt Ł Business - 13/11/2019 TripAdvisor review

That is a really great hotel, with very helpful staff, great design of the hall and the rooms as well. I was in the special room dedicated to the person of Bat-Man, designed with good taste, equipped with gigh standard. I must also add few warm words to the master-chef, the salmon which I eat in the hotel's restaurant was very tasty and the mixture of pumpkin and the other vegetables surprisingly excellent.

Dear Zygmunt we very much appreciate your nice comments :) We are very pleased to hear that your stay met your expectations. Thank you for the praises to our kitchen team! I already forwarded your lovely words to them :) We hope that we will have a chance to welcome you back to our hotel and restaurant as well! Best regards, Gabriela Busova Guest Experience Representative

A nice stay as always

Customer review rating 4.6/5

Anonymous Business - 12/11/2019 Confirmed reviews ALL

Generally very good, but my only concern is the restaurant staff are very inattentive during dinner service. This area needs some training, you have to get up and find them to order or pay your bill

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