Mercure Bratislava Centrum Hotel 4 stars

Customer review rating 4.6/5 4,685 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Bratislava Centrum Hotel
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Room 1

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Hotel extras

Uniquelly designed rooms and public areas, with contemporary style, a primary resource for all business and leisure travellers. Cosmopolitan experience, ideal choice for work and relaxation. 46 Privilege rooms. No words can transmit the experience.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-beingPaying
  • Babysitting on requestPaying
  • GolfPaying
  • TennisPaying
  • Bicycles rental (Nearby)Paying
  • Ski hire facilities
Business services
  • 11 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Bratislava Centrum Hotel

Zabotova street 2
Bratislava 1
811 04
bratislava
slovakia

Tel: +421257277000

Fax: (+421)257277777

Check-in from 14h00

Check out up to 12h00

  • By plane

    BRATISLAVA At 8km / 4.97 miles - Shuttle paying

  • By plane

    VIENNA AIRPORT At 56km / 34.8 miles - Shuttle paying

  • By train

    MAIN STATION At 0.1km / 0.06 miles

GPS :48.156322, 17.108049

Our accommodation(s)

A wide range of trendy queen size or twin bedded rooms are inspired by moments of pop-art. Transparent and semi-transparent bathrooms equipped with walk-in shower or bathtub offering a spacious feeling, most rooms with separate toilets

Standard room with 1 single bed and free internet

Accessible room
  • Max. number of persons: 1
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 2 single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Mini bar with free soft drinks(...)
Rooms

Our restaurants and bars

SIGNATURE

Type of cuisine: Gourmet

The Signature restaurant with it's elegant and modern dining environment offers a new perspective on traditional Slovak cuisine combined with the latest tastes from different corners of the world. The result is a delectable culinary adventure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SIGNATURE

Non contractual photo

The Signature Bar invites you to have a pleasurable time with your favorite drinks. A carefully selected offer of exquisite regional wines can be enjoyed from our Flavours from the cellar sophisticated selection.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 146

  • Maximum capacity: 140 people

  • Maximum banquet capacity: 72 people

Find out more

Our guest reviews for
Mercure Bratislava Centrum Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,685 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,008 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good stay

Customer review rating 4.6/5

Jakub Business - 27/11/2020 Confirmed reviews ALL

Very good sevice :)

Vážený pán S., Ďakujeme veľmi pekne za hodnotenie Vášho pobytu. Veľmi nás teší, že ako stály hosť naďalej vnímate naše služby pozitívne! Do čoskorého videnia! S pozdravom a prianím pekného dňa, Štefan Gálik Deputy Manager

Well located, Good stay

Customer review rating 4.6/5

Veronika Solo - 27/11/2020 Confirmed reviews ALL

Hotel was clean, staff was pleasant. Only thing I was not satisfied enough with is cleaning service once you're there. Cleaning lady did not enter room but also did not ask if I am with sufficient amount of e.g. toilet paper, tea, if I don't need to empty the trash bin

Dear Veronika D., Thank you very much for the review regarding your stay at the Mercure Bratislava Centrum Hotel. We appreciate your comments related to the room cleaning and will do our best to improve the communication with our guests. Due to the actual pandemic situation we strictly follow all the necessary procedures in order to keep the highest possible level of safety for our guest and staff members. For that reason we are limiting the cleaning service during the stay as well. The cleaning of the room can be provided upon request, by informing our reception team. I hope we will have the possibility to welcome you again in the future and meet all your requirements. Sincerely, Stefan Galik Deputy Manager

I enjoyed the stay

TripAdvisor rating 4.5/5

Lucie B 25/11/2020 TripAdvisor review

I am a member of Accorhotels so I like the range of the offer. The quality of the room as expected, of course the service is very limited because of the COVID situation. Just one suprise - there was no cleaning during all my stay (3 nights).

Dear Lucie, thank you for sharing your feedback regarding your recent stay. I am glad to hear, that you appreciate the quality and that you understand the limitations due to the COVID situation. We strictly follow all the necessary procedures in order to keep the highest possible level of safety and cleanliness. For that reason we are limiting the cleaning service during the stay as well. However the cleaning of the room can be provided upon request, by informing our reception team. I hope we will have the possibility to welcome you again in the future and meet all your requirements. Mercure Team

Trustyou asked me to fill survey when I cancelled my stay in the hotel

Customer review rating 4.6/5

Coe V. Solo - 30/10/2020 Confirmed reviews ALL

I dunno who's at fault here, whether Mercure Bratislava or Trustyou, since I was asked to complete the survey when I cancelled my booking due to Covid19. I hope this will help both parties to due better with their processes.

Thank you for letting us know about this experience. I am very sorry it disturbed you. We hope that despite of that we will have a chance to welcome you once in the future. Sincerely, Gabriela Busova Guest Experience Representative

Nice place to stay

Customer review rating 4.6/5

Jakub Business - 19/10/2020 Confirmed reviews ALL

Not the first time I habe been accomodated here and had a great time ...

Dear Jakub, thank you for your review. We look forward to welcome you again son in the future. Sincerely, Gabriela Busova Guest Experience Representative

Excellent hotel

TripAdvisor rating 4.5/5

erniew501 19/09/2020 TripAdvisor review

Room clean and bathroom in an excellent condition and the soundproofing from outside was excellent. The hotel location was ideal for myself being opposite the train station as I needed to get an early morning train on departure. Also it was at the end of the 61 bus route from the airport. While this is not suitable for someone looking for a central hotel there is a tram stop nearby offering frequent services to the center and it is in walking distance. Due to the Covid virus the breakfast was by table service from a menu. No longer a fan of hotel buffet breakfasts but, In my opinion, the table service was much better as the eggs had runny yokes instead of solid ones and the bacon was fresh and edible instead of being rock hard - Accor please take note! The waitress was a star accommodating any variation requests from the menu and made herself always available for any other requests with a smile. Would be my first choice when I return to Bratislava.

Dear Ernie, thank you for sharing a feedback! We appreciate you taking the time to write a few words :) We are glad that as the location as our services met your expectations and your stay was convenient! :) Thank you for your praises regarding breakfast. I will make sure to share your lovely comments with the whole team. We look forward to welcome you back again in the future :) Best regards, Gabriela Busova Guest Experience Representative

An amazing stay

TripAdvisor rating 4.5/5

koullisch 16/09/2020 TripAdvisor review

The room was amazing and the staff were more friendly than you could ever imagine, The breakfast was awesome for the price I paid it and due to me arriving earlier than expected and a shortage of single bed rooms they gave me a Batman-decorated double room at the same price I paid for the single one.

Dear koullisch thank you for choosing us for your stay in Bratislava :) We are very grateful for your feedback! It is great to hear that you had a pleasant stay with us an that our services met your expectations. We look forward welcoming you back! Best regards, gabriela Busova Guest Experience Representative

Definitely gonna stay there again

Customer review rating 4.6/5

Kyriakos C. Business - 15/09/2020 Confirmed reviews ALL

The whole experience can’t be explained. The staff were the most friendly I have ever encountered and the room was amazing (I stayed at the Batman one). The hotel is near a tram and a bus station which can take you virtually anywhere in Bratislava.

Dear Kyriakos C., It was our pleasure to have you here with us at Mercure Bratislava Centrum! We are very glad that our services met your expectations! It makes us really happy to hear that you had such a nice time with us :) We ope that in the future we will have a chance to welcome you again! Until then stay safe and take care :) Sincerely, Gabriela Busova Guest Experience Representative

Good location, near train station.

Customer review rating 4.6/5

Jana G. Families - 12/09/2020 Confirmed reviews ALL

Helpfull staff, lovely room, tasty breakfast and good location for me.

Dear Mrs. G., thank you for your feedback! It was our pleasure to have you here with us and we hope to see you again in the future! Sincerely, Gabriela Busova Guest Experience Representative

A hospitable, safe and clean and quiet hotel

Customer review rating 4.6/5

Penelope F. Solo - 01/09/2020 Confirmed reviews ALL

The hotel staff were observing social distancing, wearing masks, cleaning elevators, door knobs. The restaurant has enough selection of wines and have even set meals. Breakfast is ample and is prepared to make sure no harmful virus is spread. I loved my stay. Thank you.

Dear Penelope, it was our pleasure to have you here with us at Mercure Bratislava Centrum. We are very glad that our services met your expectations and it is important for us that you felt safe! :) We look forward for your next stay :) Best regards, Gabriela Busova Guest Experience Representative

Average

Customer review rating 4.6/5

Fear L. Solo - 17/08/2020 Confirmed reviews ALL

Until you get used of the tram system, the location is a small bit far from the city centre. Rooms good. Could do with some extra towels. Breakfast was fairly good. Difficult for everyone in Covid times but stay was pleasant

Dear Philip, Thank you for taking the time to tell us about your experience at the Mercure Bratislava Centrum hotel. I am sorry that your experience did not meet your expectations in some points. Free drink voucher is a part of key card holder you have received. I am very sorry if you did not get the information about it from our reception team. I hope we will have a chance to welcome you again i the future, and your next stay will be more pleasant as the previous one. Sincerely, Gabriela Busova Guest Experience Representative

Great location, and great stay.

Customer review rating 4.6/5

Terry's T. Solo - 13/08/2020 Confirmed reviews ALL

The staff were very professional and great, I was welcomed and was showed great hospitality by the manager and staff. I recommend this hotel to everyone staying in Bratislava Slovakia.

Dear Terry, thank you very much for this kind review and we are very glad that you had such a lovely stay. The Front Office manager Radoslav says HI to you :) We very much appreciate the evaluation also on other platforms and we look forward to welcome you back again in the future! Sincerely, Gabriela Busova Guest Experience Representative

Well located good service hotel

Customer review rating 4.6/5

Adam Couples - 07/08/2020 Confirmed reviews ALL

Excellent wlthough some services temporarily not available.

Dear Adam, thank you very much for choosing us for your stay in Bratislava and for your feedback. We look forward to welcome you again in the future. :) Best regards, Gabriela Busova Guest Experience Representative
Customer review rating 4.6/5

Gary Couples - 28/07/2020 Confirmed reviews ALL

Thank you for this survey, unfortunately we are from Australia so we were unable to visit at this time. However very impressed with your prompt handling of our refund, and if we are ever allowed to leave Australia we will be sure to visit Bratislava and stay with you.

Dear Gary, Thank you for sharing at least some experience you had with our services :) In this unfortunate situation it makes us very sad that you had no chance to visit our lovely Bratislava and to stay with us. Therefor we hope that in the future we will be lucky and you will come to visit! :) See you :) Sincerely, Gabriela Busova Guest Experience Representative

Business

TripAdvisor rating 4.5/5

trubac Business - 12/07/2020 TripAdvisor review

Standard business stay in Bratislava has covered my expectations. Only corona restriction during breakfast restricts the offered sortiment that lowers common (standard) value of the hotel. Other was fine.

Dear trubac thank you very much for taking the time to write a feedback to us. We are glad that our services met your expectations! We look forward to welcome you again in the future! Best regards, Gabriela Busova Guest Experience Representative

Mercure hotel, Libor

TripAdvisor rating 4.5/5

ltuma2020 Business - 20/06/2020 TripAdvisor review

The visit of the hotel on the beginning of center Bratislava. Very polite staff and good quality of service. It's a pity, that still valid governement restriction and guests cannnot use all equipment of hotel.

Dear Libor Tuma, thank you for taking the time to share your feedback :) Yes, unfortunately some services are still not available, but I believe that even though you had a pleasant and enjoyable stay :) We look forward to welcome you back soon in the future :) Warm regards to Prague Gabriela Busova Guest Experience Representative

great location, wonderful service

Customer review rating 4.6/5

Sg Friends - 19/03/2020 Confirmed reviews ALL

So close to the train station, and an easy walk to most anywhere in the city. The arrival and departure were flawless, as the staff was friendly, professional and very accommodating. Thank you. Also, breakfast was very nice.

Dear SG thank you for the evaluation of your stay at Mercure Bratislava Centrum and for all the nice comments. We hope to see you back soon in the future! Until then take care and stay safe! Sincerely, Gabriela Busova (Guest Exp. Repres.)

Well Located

Customer review rating 4.6/5

Shaun D. Solo - 18/03/2020 Confirmed reviews ALL

The Mercure is fantastic ! The GM is also a great bloke

Dear Mr. D. thank you very much for sharing your experience and evaluation. We hope to see you again int he future :) Until then stay safe and take care! Sincerely, Gabriela Busova (Guest Exp. Repres.)

Lovely hotel

Customer review rating 4.6/5

Ivan H. Couples - 16/03/2020 Confirmed reviews ALL

Unfortunately we only got staying for a few hours as we had unexpectedly to get out of Bratislava in a hurry due to the lockdown because of the corona virus situation. However the few hours we did spend at the hotel were impressive. We received a free upgrade which allowed us to use the Privilege Lounge with free refreshments and Martin on reception was so helpful in helping us to get transport sorted so we could get back to Vienna. I would certainly recommend this hotel

Dear Ivan H., thank you for taking the time to share your experience. I am sorry that you could not stay longer with us, hopefully next time you can enjoy fully our hotel and our services. I will make sure to share your regards and praises to Martin :) Until your next visit stay safe and take care. Warm regards from the whole Team of MBC. Gabriela Busova Guest Experience Repres.

Feel like at home

Customer review rating 4.6/5

Juan G. Business - 14/03/2020 Confirmed reviews ALL

A short stay but very pleasant Business trip

Dear Mr G., It is our pleasure to read such nice comments regarding your experience at our hotel. It is always our pleasure to have you with us. We hope that we will have a chance to see you again in the future. Until then stay safe a take care! :) Sincerely, Gabriela Busova (Guest Exp. Repres.)

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