Mercure Bratislava Centrum Hotel 4 stars

Customer review rating 4.6/5 4,637 reviews

Mercure Bratislava Centrum Hotel
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Hotel extras

Uniquelly designed rooms and public areas, with contemporary style, a primary resource for all business and leisure travellers. Cosmopolitan experience, ideal choice for work and relaxation. 46 Privilege rooms. No words can transmit the experience.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
  • Bicycles rental (Nearby)
  • Ski hire facilities
Business services
  • 11 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Bratislava Centrum Hotel

Zabotova street 2
Bratislava 1
811 04
bratislava
slovakia

Tel: +421257277000

Fax: (+421)257277777

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BRATISLAVA At 8km / 4.97 miles - Shuttle paying

  • By plane

    VIENNA AIRPORT At 56km / 34.8 miles - Shuttle paying

  • By train

    MAIN STATION At 0.1km / 0.06 miles

GPS :48.156322, 17.108049

Our accommodations

A wide range of trendy queen size or twin bedded rooms are inspired by moments of pop-art. Transparent and semi-transparent bathrooms equipped with walk-in shower or bathtub offering a spacious feeling, most rooms with separate toilets

Standard room with 1 single bed and free internet

Accessible room
  • Max. number of persons: 1
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 2 single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Mini bar with free soft drinks(...)
Rooms

Our restaurants and bars

SIGNATURE

Type of cuisine: Gourmet

The Signature restaurant with it's elegant and modern dining environment offers a new perspective on traditional Slovak cuisine combined with the latest tastes from different corners of the world. The result is a delectable culinary adventure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SIGNATURE

Non contractual photo

The Signature Bar invites you to have a pleasurable time with your favorite drinks. A carefully selected offer of exquisite regional wines can be enjoyed from our Flavours from the cellar sophisticated selection.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 146

  • Maximum capacity: 140 people

  • Maximum banquet capacity: 72 people

Find out more

Our guest reviews for
Mercure Bratislava Centrum Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,637 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,999 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

great location, wonderful service

Customer review rating 4.6/5

Sg Friends - 19/03/2020 Confirmed reviews ALL

So close to the train station, and an easy walk to most anywhere in the city. The arrival and departure were flawless, as the staff was friendly, professional and very accommodating. Thank you. Also, breakfast was very nice.

Dear SG thank you for the evaluation of your stay at Mercure Bratislava Centrum and for all the nice comments. We hope to see you back soon in the future! Until then take care and stay safe! Sincerely, Gabriela Busova (Guest Exp. Repres.)

Well Located

Customer review rating 4.6/5

Shaun D. Solo - 18/03/2020 Confirmed reviews ALL

The Mercure is fantastic ! The GM is also a great bloke

Dear Mr. D. thank you very much for sharing your experience and evaluation. We hope to see you again int he future :) Until then stay safe and take care! Sincerely, Gabriela Busova (Guest Exp. Repres.)

Lovely hotel

Customer review rating 4.6/5

Ivan H. Couples - 16/03/2020 Confirmed reviews ALL

Unfortunately we only got staying for a few hours as we had unexpectedly to get out of Bratislava in a hurry due to the lockdown because of the corona virus situation. However the few hours we did spend at the hotel were impressive. We received a free upgrade which allowed us to use the Privilege Lounge with free refreshments and Martin on reception was so helpful in helping us to get transport sorted so we could get back to Vienna. I would certainly recommend this hotel

Dear Ivan H., thank you for taking the time to share your experience. I am sorry that you could not stay longer with us, hopefully next time you can enjoy fully our hotel and our services. I will make sure to share your regards and praises to Martin :) Until your next visit stay safe and take care. Warm regards from the whole Team of MBC. Gabriela Busova Guest Experience Repres.

Feel like at home

Customer review rating 4.6/5

Juan G. Business - 14/03/2020 Confirmed reviews ALL

A short stay but very pleasant Business trip

Dear Mr G., It is our pleasure to read such nice comments regarding your experience at our hotel. It is always our pleasure to have you with us. We hope that we will have a chance to see you again in the future. Until then stay safe a take care! :) Sincerely, Gabriela Busova (Guest Exp. Repres.)

Short stay with nice dinner and excellent service and environment

Customer review rating 4.6/5

Gyorgy M. Couples - 13/03/2020 Confirmed reviews ALL

Hotel itself, in nice shape and very good accessibility. services very high level, very well educated team, reception/polite and very effectively working team, fast check-in/out, restaurant and bar excellent choices and quality, nice and well equipped room, great breakfest

Dear Gyorgy M., it is always our pleasure to have you with us at Mercure Bratislava Centrum and we very much appreciate you choosing us every time when coming to Bratislava :) Thank you for these love comments. Hopefully we will have a chance to welcome you again in the future! Until then take care and stay safe! :) Sincerely, Gabriela Busova (Guest Exp. Repres.)

Bad service, good location, breakfast was just OK

Customer review rating 4.6/5

Edi Solo - 10/03/2020 Confirmed reviews ALL

They never change the breakfast menu, no helps to carry luggages, room was super clean

Dear Edi, Greetings from Mercure Bratislava Centrum. Thank you for evaluating your experience. We hope, that you are doing well in this hard period. Stay safe! Sincerely, Gabriela Busova (Guest Exp. Repres.)

It was very clean and close to the city centre.

Customer review rating 4.6/5

Denitsa S. Friends - 08/03/2020 Confirmed reviews ALL

It was lovely. The staff was nice and the room was great. Overall, I'm very happy with my choice.

Dear Denitsa S., Greetings from Mercure Bratislava Centrum. Thank you for evaluating your experience. We hope, that you are doing well in this difficult period. Stay safe. Sincerely, Gabriela Busova (Guest Exp. Repres.)

Great experience

Customer review rating 4.6/5

Livia Business - 04/03/2020 Confirmed reviews ALL

Very nice and helpful staff, clean and cozy room, delicious meal

Dear Livia thank you for sharing your evaluation and nice comments regarding our services :)We look forward to see you again i the future :) Sincerely, Gabriela Busova (Guest Exp. Repres.)

Exceptional Hotel and staff

Customer review rating 4.6/5

Stephen Couples - 01/03/2020 Confirmed reviews ALL

Superb time during our stay at the Mercure Hotel with a great location, from the moment we arrived the level of service and customer care was exceptional. I would highly recommend the Mercure Hotel and hopefully will have the pleasure of staying here again.

Dear Stephen, thank you very much for taking the time to share your feedback :) It was our pleasure to have you here with us and we look forward to have back again :) Take care! Sincerely, Gabriela Busova (Guest Exp. Repres.)

Great for me as I travelled by train

Customer review rating 4.6/5

Tony H. Business - 28/02/2020 Confirmed reviews ALL

No complaints at all apart from the early morning building work but that was a minor problem. The staff were very polite and friendly and the food was good too.

SOME ISSUES IN THE ARRIVAL BUT FIXED IMMEDIATELY

Customer review rating 4.6/5

Anonymous Business - 28/02/2020 Confirmed reviews ALL

AIR CONDITIONING WAS NOT WORKING AND FLASHING LIGHTS IN FRIGOBAR. I CLAIMED TO THE RECEPTION AND PROMPTLY THEY FOUND ANOTHER ROOM FOR ME. THE NEW ONE HAD SOME CIGARRETE SMELL AND I ADVISE THE RECEPTION TOO.

Good stay, 10mins to old town

Customer review rating 4.6/5

Dan H. Friends - 26/02/2020 Confirmed reviews ALL

Nice stay, very clean

Dear Daniel H., thank you for taking the time to share your opinion and experience :) We hope that we will have a chance to welcome you again in the future! Sincerely, Gabriela Busova (Guest Exp. Repres.)

Great

Customer review rating 4.6/5

Anonymous Business - 25/02/2020 Confirmed reviews ALL

I will come back

Dear Tatiana, thank you for your feedback! We look forward for you to come back :) Sincerely, Gabriela Busova (Guest Exp. Repres.)

Great location

TripAdvisor rating 4.5/5

Dalibor Z 24/02/2020 TripAdvisor review

The hotel is located just a few steps from the main railway station. The rooms are spacious and comfortable, the staff very friendly. I recommend to use the hotel restaurant (great cuisine) and bar (beer, local wines, …)

Dear Dalibor, thank you for taking the time to review your stay at Mercure Bratislava Centrum. We are very glad that you had a pleasant time with us. We very much appreciate your praises regarding our restaurant and I will make sure to share your comments to our Chef and kitchen team :) We hope to see you again soon in the future! Best regards, Gabriela Busova Guest Experience Representative

Good For Business

Customer review rating 4.6/5

Anonymous Business - 23/02/2020 Confirmed reviews ALL

Well located next to the main railway station, also not too far out of city center. I got a free update and have been very satisfied with my hotel room. The bed was very comfortable, the room was clean and the size of the room ok for a couple of nights. Overall for me a reasonable price/performance ratio.

Thank you very much for taking the time to share your opinion regarding our services at Mercure Bratislava Centrum hotel. We hope to see you again in the future :) Sincerely, Gabriela Busova (Guest Exp. Repres.)

Great hotel, modern rooms

Customer review rating 4.6/5

Travelpropella Families - 20/02/2020 Confirmed reviews ALL

Newly refurbished rooms, nice bar and restaurant. The only minus was no treadmill in the gym.

Thank you for your feedback :) We very much appreciate it and we hope to see you again in the future :) Sincerely, Gabriela Busova (Guest Exp. Repres.)

Pleasant stay

Customer review rating 4.6/5

Iiro Business - 18/02/2020 Confirmed reviews ALL

Stayed at Bratislava 6 days in Mercure Centrum Hotel. Location was quite good, about 10min walk to centrum and easy access to public transport which is pretty nice. Hotel itself was clean and hotel staff were really nice and approachable. Fast check in and checkout. Room for improvement in fitness/gym facilities. Quite few dumbbell and some equipment could be fixed (eg. cross-trainer).

Dear Iiro thank you for staying with us and for taking the time to share your experience. We are very glad that the location was convenient for you, so you could easily reach everything. Thank you also for mentioning our services. I ma very sorry that the equipment in the fitness area did not meet your expectations. We hope to see you again in the future! Sincerely, Gabriela Busova (Guest Exp. Repres.)

Great Hotel and Fabulous Breakfast

Customer review rating 4.6/5

Jonathan Couples - 17/02/2020 Confirmed reviews ALL

Lovely hotel with great food and friendly helpful staff. Location is good with a 20 minute walk or so to main town and atractions.

Dear Jonathan, thank you for your feedback! We appreciate your kind comments and praises! We hope to see you again in the future :) Best regards, Gabriela Busova (Guest Exp. Repres.)

Comfortable Room

Customer review rating 4.6/5

Gary Couples - 16/02/2020 Confirmed reviews ALL

Very friendly booking in process, and very comfortable room (nice bed, clean and tidy). Pillow was a little on the small side though. We chose the option not to have the room cleaned, and get the extra points. But when we came back to the room we had a note on the door saying our room wasnt cleaned as we had the do not disturb sign on the door. (Not the case!). We also required a couple more coffee sachets, and when we explained at the front desk - we were told if we wanted more coffee not to put the "save the planet / dont clean" sign on the door. This seemed a little strange to us. We didnt need new towels, or anything other than coffee.... (We did receive the coffee - but by helping to save the planet we were made to feel a bit stupid!)

Dear Gary thank you for taking the time to evaluate your stay and to leave us a feedback. The extra points for not cleaning your room were added to your account and the information we left on the door was just for you to let know that despite of we did not enter the room you can request anything additionally (as that "do not clean my room" hanger works like "do not disturb" as well) I am very sorry if it made a bad impression or caused confusion. Thank you for helping us to save the planet. We hope that in the future we will have chance to welcome you back. Sincerely, Gabriela Busova (Guest Exp. Repres.)

Smart hotel

Customer review rating 4.6/5

Simon W. Business - 16/02/2020 Confirmed reviews ALL

Helpful and polite staff, very clean hotel.

Dear Simon, thank you for your time you took to leave us a feedback and evaluate our services :) We are glad that they met your expectations and we look forward to welcome you again int he future :) Sincerely, Gabriela Busova (Guest Exp. Repres.)
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