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Mercure Bratislava Centrum Hotel 4 stars

Customer review rating 4.6/5 4,568 reviews
Mercure Bratislava Centrum Hotel
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Hotel extras

Uniquelly designed rooms and public areas, with contemporary style, a primary resource for all business and leisure travellers. Cosmopolitan experience, ideal choice for work and relaxation. 46 Privilege rooms. No words can transmit the experience.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
  • Bicycles rental (Nearby)
  • Ski hire facilities
Business services
  • 11 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Bratislava Centrum Hotel

Zabotova street 2
Bratislava 1
811 04
bratislava
slovakia

Tel: +421257277000

Fax: (+421)257277777

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BRATISLAVA At 8km / 4.97 miles - Shuttle paying

  • By plane

    VIENNA AIRPORT At 56km / 34.8 miles - Shuttle paying

  • By train

    MAIN STATION At 0.1km / 0.06 miles

GPS :48.156322, 17.108049

Our accommodations

A wide range of trendy queen size or twin bedded rooms are inspired by moments of pop-art. Transparent and semi-transparent bathrooms equipped with walk-in shower or bathtub offering a spacious feeling, most rooms with separate toilets

Accessible room

Standard room with 1 single bed and free internet

  • Max. number of persons: 1
  • Area: From 19m²
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)
Accessible room

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 19m²
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)
Accessible room

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 19m²
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 21m²
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Mini bar with free soft drinks(...)
Accessible room

Junior Suite with double bed with privileged services

  • Max. number of persons: 2
  • Area: From 32m²
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Mini bar with free soft drinks(...)

Our restaurants and bars

SIGNATURE

Type of cuisine: Gourmet

The Signature restaurant with it's elegant and modern dining environment offers a new perspective on traditional Slovak cuisine combined with the latest tastes from different corners of the world. The result is a delectable culinary adventure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SIGNATURE

Photo non contractuelle / Strictly non binding

The Signature Bar invites you to have a pleasurable time with your favorite drinks. A carefully selected offer of exquisite regional wines can be enjoyed from our Flavours from the cellar sophisticated selection.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 146 m²

  • Maximum capacity: 140 people

  • Maximum banquet capacity: 72 people

Find out more

Our guest reviews for
Mercure Bratislava Centrum Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,568 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,993 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

near to the train station

Customer review rating 4.6/5

Messner Solo - 11/02/2020 Confirmed reviews ALL

Enjoyable and relaxing

Super Hotel with perfect service

TripAdvisor rating 4.5/5

paulpI3521YZ Business - 10/02/2020 TripAdvisor review

a perfect stay in a great hotel with an amazing staff !! The rooms are very clean and comfortable, all wishes were made happen! I asked for a room in 6th floor , so it was made and this is great !! the view is amazing

Dear paulpI3521YZ thank you for taking the time to share your opinion :) We are very glad that your stay was pleasant and that we could fulfill your wishes :) We look forward to welcome you soon in the future! :) Best regards, Gabriela Busova Guest Experience Representative

Very good experience

Customer review rating 4.6/5

Tobias K. Business - 07/02/2020 Confirmed reviews ALL

Warm welcome Spacious, well designed, modern rooms Good breakfast No queues

The usual hospitality

Customer review rating 4.6/5

Achilleas Solo - 06/02/2020 Confirmed reviews ALL

As my previous stay I had the upgrade to a previlege and better room with an ``upgrade`` omelette at breakfast but something could be better at the previlege lounge, for example some alcoholic drinks or more various snacks.

Well located, good stay and perfect service

Customer review rating 4.6/5

Lela Business - 06/02/2020 Confirmed reviews ALL

The staff was very nice, great service upgrade of the room.

Beautiful rooms but poor restaurant

Customer review rating 4.6/5

Anonymous Couples - 05/02/2020 Confirmed reviews ALL

We loved our room & the location of hotel is ideal. However food was very poor at the restaurant & service was equally as poor. Food was overpriced & tasted like it was frozen & reheated or from a supermarket. The waitress was uninterested & had a negative attitude. Food was extremely overpriced.

Thank you for sharing your experience. I am sorry that our restaurant did not meet your expectations., I shared your comments with the F&B team. I hope that we will have chance to make it better in the future. Sincerely, Gabriela Busova (Guest Exp. Repres.)

Great experience

Customer review rating 4.6/5

Gyorgy M. Business - 02/02/2020 Confirmed reviews ALL

It was always an "above the average" among European Mercure hotels, by now became - I couldsay - one of the best

Dear Gyorgy M., thank you for this wonderful feedback! We hope to see you soon in the future :) Sincerely, Gabriela Busova (Guest Exp. Repres.)

Good standard

Customer review rating 4.6/5

Peter Business - 01/02/2020 Confirmed reviews ALL

Good price, meals and drinks, pleasant staff

Dear Peter, thank you for taking the time to share your experience. We look forward to welcome you again in the future :) Sincerely, Gabriela Busova (Guest Exp. Repres.)

Superb

Customer review rating 4.6/5

Paul Business - 01/02/2020 Confirmed reviews ALL

Great room

Dear Paul, thank you for sharing your experience. We are happy that you had a pleasant stay. We look forward to welcome you back in the future :) Sincerely, Gabriela Busova (Guest Exp. Repres.)

welcoming

Customer review rating 4.6/5

Anonymous Couples - 29/01/2020 Confirmed reviews ALL

Excellent reception staff and great breakfast.

Thank you for sharing your experience! We look forward to welcome you back in the future! Sincerely, Gabriela Busova (Guest Exp. Repres.)

Very good stay

Customer review rating 4.6/5

K. M. Couples - 23/01/2020 Confirmed reviews ALL

Nice hotel, location, people, service and amenities

Dear K., we very much appreciate taking the time to share you experience :) Thank you and we look forward to see you again :) Sincerely, Gabriela Busova (Guest Exp. Repres.)

Good Stay but few things can be changed

Customer review rating 4.6/5

Lokeshwar K. Business - 21/01/2020 Confirmed reviews ALL

Tooth brush and paste can be changed in daily basis

Dear Lokeshwar thank you for your evaluation and sharing your concerns. It was our pleasure to have you here with us at Mercure Bratislava Centrum. Sincerely, Gabriela Busova (Guest Exp. Repres.)

Short stay, great stay

Customer review rating 4.6/5

Emma Business - 20/01/2020 Confirmed reviews ALL

Clean, comfortable room. Blackout curtains. Plenty of towels. Fantastic breakfast.

Dear Emma, thank you for taking the time to share some comments regarding your experience at Mercure Bratislava Centrum hotel. It was our pleasure to have you here with us and we look forward to welcome you back :) Best regards, Gabriela Busova (Guest Exp. Repres.)

Towels torn, body wash not replaced.

Customer review rating 4.6/5

Nikhil K. Business - 17/01/2020 Confirmed reviews ALL

The first time I got an M privilege room. Now at the same price I get an inferior room which either in the corner or in a bad place. This has happened the last 2 times. Cleaning is the room was good but the body wash not replaced even when it was finished. I am moving to the falkensteiner next because of this.

Dear Mr. K., thank you very much for taking the time to leave us a review. During your first stay we offered you a free upgrade upgrade. We were fully booked during your next stays so free upgrade was not available. I am sorry that you were not satisfied. Despite of that we hope that we will have a chance to welcome you again in the future. Best regards, Gabriela Busova (Guest Exp. Repres.)

Worry-free

Customer review rating 4.6/5

Frederick I. Solo - 16/01/2020 Confirmed reviews ALL

I was so worried that I wont be able to have an early-check in, but the receptionist allowed me. I know it is subject to availability but maybe she considered my travel time (12-hour flight) as well. I am worried with the food as well. I am not used to European cuisine. But I liked the sausages served during breakfast.

Dear Frederick, Thank you very much for taking the time to share your comments regarding to your experience. We are very glad that you had a nice stay and that our services met your expectations :) We look forward to welcome you again in the future :) Sincerely, Gabriela Busova (Guest Exp. Repres.)

Great location, a hotel with good facilities

TripAdvisor rating 4.5/5

Nadia S Family - 10/01/2020 TripAdvisor review

The hotel is very closed to train station in a walking distance. We arrived early and the hotel staff was so accommodating finding us a room to check in that morning. The hotel was generous to provide snacks and beverages for guests members.

Dear Nadia, it was our pleasure to welcome you to Mercure Bratislava Centrum hotel. We are glad that you stay was pleasant and that you enjoyed your time in our lovely Capital :) we look forward to welcome you back again! :) Best regards, Gabriela Busova Guest Experience Representative

Nice Hotel if Visiting Bratislava

Customer review rating 4.6/5

Jason H. Couples - 08/01/2020 Confirmed reviews ALL

Good location - close to the main railway station although a 20 minute walk to the old town. Not an issue as the tram stop is right outside the hotel and runs every 10 minutes or so. The room was adequate - served our needs well. My only criticism was that items such as shower gel, coffee, milk etc were never replenished and we stayed for 3 nights and I'd expect daily refills in a 4* hotel.

Dear Jason, thank you very much for taking the time to share your experience regarding your stay at Mercure Bratislava Centrum hotel. We are very glad that your stay was pleasant and I am deeply sorry for not replacing the amenities. I did inform our Housekeeping supervisor about it. We hope we will have a chance to welcome you back again in the future. Sincerely, Gabriela Busova (Guest Exp. Repres.)

Great location, great staff.

Customer review rating 4.6/5

Debbie Couples - 07/01/2020 Confirmed reviews ALL

Cannot fault this hotel in any way. Fantastic location, incredibly helpful staff, our stay was a definite 10/10.

Dear Debbie, it was our pleasure to have you with us at Mercure Bratislava Centrum! You have are a lovely couple and I wish you all the best! I hope to see you again in the future! Sincerely, Gabriela Busova (Guest Exp. Repres.)

Great hotel close to city centre

TripAdvisor rating 4.5/5

mab30 Couples - 06/01/2020 TripAdvisor review

Have visited this hotel a couple of times now and it's great. Very good breakfast selection, super-close to the main train station and only a short hop to the main city centre. Friendly staff team - thoroughly recommended!

Dear mab30, thank you very much for your review and feedback :) We very much appreciate it and we are very glad that you had a pleasant stay with us. It would be out pleasure to welcome you back in the future :) Best regards, Gabriela Busova Guest Experience Representative

Great stay!

TripAdvisor rating 4.5/5

PeachiePie01 Friends getaway - 05/01/2020 TripAdvisor review

All the staff are accommodating from the check in all throughout the checkout process. Clean and new hotel. Very accessible to tram station. WiFi allows you to stay connected! It's a bonus that we (three rooms, group of six) are upgraded to executive suite :)

Dear PeachiePie01 thank you so much for sharing your experience regarding your stay at Merure Bratislava Centrum. We are glad that our services met your expectations! We hope that we will have a chance to see you again in the future! Best regards, Gabriela Busova Guest Experience Representative
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