Novotel Pune Nagar Road 5 stars

Customer review rating (ALL Rating) 4.1/5 1,207 reviews

Novotel Pune Nagar Road - Image 1
Novotel Pune Nagar Road - Image 2
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Description

Hotel extras

  • 5-minute drive from Pune International Airport (PNQ)

  • 11,000 sqft of banqueting space - 1 ballroom, 6 meeting rooms can host from 10 to 400 guests

  • 01 multi-cuisine restaurant, 01 Pool side restaurant, 01 Bistro & 01 Lobby Bar

  • 15-minute drive to EON IT Park, WTC & Magarpatta.

Our accommodation(s)

Hotel location

Novotel Pune Nagar Road

Weikfield IT City Infopark, Viman Nagar
411014 PUNE
India

GPS:18.558987, 73.910925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,207 reviews

TripAdvisor Rating  4.5/5  2,611 reviews

Certificate of excellence 2023

Good service from Suraj

TripAdvisor rating 5.0/5

Happiness38308949514 TripAdvisor review

Very friendly and courteous staff. Special Thank you to Suraj for the good service,He was very proactive and was very attentive, he even insisted that I should try the sugarcane juice since I had never tried before and i loved it. Keep up the good work. Thank you again 😊

Dear Guest, Thank you for choosing to dine with us and for taking the time to share your feedback. We are delighted to hear that you had a positive experience and that Suraj provided you with excellent service. Suraj is indeed a valued member of our team, and we are thrilled to hear that he went above and beyond to ensure your satisfaction. We will be sure to pass on your kind words to him and commend him for his proactive and attentive service. It's wonderful to know that Suraj's friendly and courteous demeanor made your dining experience enjoyable. We're glad that he recommended trying the sugarcane juice and that you loved it. Providing personalized recommendations and ensuring our guests' satisfaction is something we take pride in, and we're delighted that Suraj could enhance your experience in this way. Your feedback means a lot to us, and it serves as motivation for our team to continue delivering exceptional service to all our guests. We sincerely appreciate your recognition of Suraj's efforts and his contribution to making your dining experience memorable. Thank you once again for your kind words, and we look forward to welcoming you back soon for another delightful dining experience. Warm Regards, Rahul Panwar

IRD service & staff Lakshya is amazing

TripAdvisor rating 5.0/5

Captmishra TripAdvisor review

Amazing IRD service &staff Lakshya ...he is so talented and fast ,gem in his services.. soft-spoken hardworking star ... Always kind... keep up.this team food was served so fast and hot and delicious.. lakshay is ⭐ for team novtel pune Regards

Dear Mr. Mishra, Thank you very much for your recent visit to Novotel Pune and for taking the time to share your feedback with us. We are thrilled to hear that you had an amazing experience with our In-Room Dining (IRD) service and that Lakshya went above and beyond to ensure your satisfaction. Lakshya is indeed a valued member of our team, and we are proud to hear that he impressed you with his talent, efficiency, and dedication to providing excellent service. We will be sure to pass on your kind words to him and recognize his outstanding efforts. It's fantastic to know that you found the food served promptly, hot, and delicious. Our team strives to deliver high-quality service and culinary experiences, and we're delighted that we could meet your expectations. Your compliments mean a lot to us, and they serve as motivation for our team to continue delivering exceptional service to all our guests. We sincerely appreciate your recognition of Lakshya's efforts and his contribution to making your stay memorable. Thank you once again for choosing Novotel Pune, and we look forward to welcoming you back soon for another exceptional experience. Warm Regards, Rahul Panwar

Free room Upgrade

TripAdvisor rating 5.0/5

Tour62238352137 TripAdvisor review

The hotel was nice ..... Good Staff Im lovin the atmosphere here .... The team here is really nice and I would come here next time also ....... Check in was quick ....... Food was good ... Amazing view through room...... I would like to mention the free room upgrade I got

Dear Guest, Thank you for your recent stay at our hotel and for sharing your positive feedback with us. We're thrilled to hear that you had an enjoyable experience during your time with us. It's wonderful to know that you appreciated the atmosphere of our hotel and found our staff to be accommodating. We strive to create a welcoming environment for all our guests, and we're delighted that you felt well taken care of during your stay. We're also pleased that you found the check-in process to be quick and that you enjoyed the quality of our food. Moreover, we're glad you were able to enjoy the amazing view from your room. We're particularly thrilled to hear that you were pleasantly surprised by the free room upgrade. We always aim to provide our guests with the best possible experience, and we're glad that we could exceed your expectations in this regard. Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back for another fantastic stay in the future Warm Regards, Rahul Panwar

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Had an pathetic experience. The drainage in the bathroom was choked. The staff is extremely discourteous. I had a billing issue and they assured a call back. However no one did. Extremely disappointed!!

Comfortable room with good food

Customer review rating 3.5/5

Reetesh K. Business - Confirmed reviews ALL

The rooms were comfortable and food was great. However, the experience around front desk was not pleasant as the attitude portrayed by front desk was not courteous. Instead it seems that they were doing some favor by providing the early check-in.

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