哈尔滨索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 31 评论

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描述

酒店其他优惠

  • 坐落在省政府所在地区,毗邻万达广场和湘江公园。

  • 中央大街、太阳岛公园、圣索菲亚大教堂和东北虎林园。

  • 国际美食、中国(东北)美食和日本美食。

  • 索菲特 MyBed 床上用品让您在舒适的环境中安然入梦。

  • 索菲特 MyBed 寝具让您在舒适的环境中安然入梦。

我们的客房

酒店位置

哈尔滨索菲特酒店

赣水路68号, 香坊区
150090 哈尔滨
中国

GPS:45.740552, 126.678908

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  31 评论

TripAdvisor 评级  5.0/5  1,890 评论

The service needs to be improved.

Tripadvisor 评级 3.0/5

936lucy Friends getaway - 经 TripAdvisor 认证的评论

Before check-in, I sent an email hoping to upgrade the suite. After arriving at the store, a lady at the front desk lied that she could not be upgraded. The reason was that there was no room in the peak season, but it was shown on the Internet that there was a room for sale. After being dismantled, she was a little angry. She yelled at the male front desk who checked me in for me and looked at the replyer of my email and asked him to find the person to "come and say it herself". In the meantime, she answered the phone. She still had no polite words. Her voice was very loud. She looked like she was still a leader, but her quality was worrying. The male front desk was very polite throughout the whole process. After coming back, he successfully processed the upgrade for me.

酒店装修豪华

客户意见评级 5.0/5

匿名 朋友住宿 - 所有已确认评论

酒店前台服务很棒,地理位置好,房间里面的装修也很喜欢,酒店一点都不冷,推荐入住!

Close by Shopping mall hotel

Tripadvisor 评级 4.0/5

Lim S 经 TripAdvisor 认证的评论

The hotel is near shopping mall, just walk 2 minutes arrive , you can eat and drink in shopping mall, hotel room is bigger, bed is comfortable, and the staff of hotel work professional. swimming pool is good, the breakfast is not too many choice,

Dear guest, thank you very much for your feedback, we are deeply sorry that we could not provide you with a satisfactory breakfast, please rest assured that the chef team will pay attention to the problem you mentioned and adjust the dishes. In addition, the restaurant can be A la carte that you have a good Breakfast。Thank for you share your experience,see you next time。Sofitel Harbin wish you have a nice trip

Very kind receptions, and very good properties

Tripadvisor 评级 5.0/5

XiHuang2024 家庭住宿 - 经 TripAdvisor 认证的评论

Receptions are very kind, and help me as much as her can. Location is a little bit dumb, you have to walk a whole circle around Wanda Plaza from metro station and then reach to the lobby. If there is a short cut just cross Wanda Plaza, that's would be perfect, only 5min from metro station.

Bonjour gues,We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

住的很满意

客户意见评级 5.0/5

匿名 家庭住宿 - 所有已确认评论

地理位置优越,酒店对面有个很大的绿地,环境好。旁边是万达广场、离地铁也不远,吃饭、出行方便。酒店前台服务好,特别是Sybil经理,工作热情、周到,有需求向她反映,她很快解决,非常敬业。客房打扫及时、工作认真负责。酒店泳池非常好,我游泳后遗忘的东西,服务员及时收好,第二天归还给我。床品质量好,很舒服。很满意的一次入住,已经推荐给亲朋好友,希望大家来哈尔滨都能享受索菲特的优质服务。

尊敬的宾客您好: 哈尔滨索菲特大酒店向您致以诚挚的问候。 很荣幸能收到您的留言,哈尔滨索菲特大酒店开业于2007年,是哈尔滨市两家挂牌五行酒店之一,同时也是一家国际品牌连锁的酒店,我们遵循着服务为本,充分展示法式元素与本地文化融合的奢华理念,给予每一位宾客难忘的入住体验,在配套设施上我们有200多车位的停车场,对住客提供免费使用,24小时开放的健身房,酒店对面有景色宜人的湘江公园和龙塔,购物娱乐有万达广场,以及便利出行的地铁二号线方便又快捷,希望您能在此度过一个愉快的假期,我们期待您的再次光临,祝旅途愉快! 谨启 客户体验经理 哈尔滨索菲特大酒店 Lisa YANG ge…

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其他网络用户评价我们的酒店

  • 1,738 评论 9.7/10 位置
  • 2,653 评论 9.1/10 房间
  • 4,703 评论 9.6/10 服务
  • 10 评论 7.1/10 上网
  • 995 评论 9.4/10 清洁度
  • 705 评论 8.9/10 早餐

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