Customer review rating 4.1/5 3,487 reviews
ALLSAFE approved hotel
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Located just off the M4, with access to major road networks
Pet-friendly hotel, with on-site facilities
Free on-site parking for all hotel guests
Less than one mile from Newport train station
Continental breakfast, featuring juices, cereals and more
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
DOUBLE NEST - room with a large bed for 2 people
TRIPLE - Room with a large bed and a bunk bed
TWIN - Room with twin beds
DOUBLE - Room with large bed for 2 people
Accessible room with double bed and convertible sofa bed
100% genuine reviews from our guestsFind out more
Given keys to an uncleaned room!
Nm Families - 07/06/2021 Confirmed reviews ALL
A friendly welcome but then a distressing experience opening our room door to find bedding strewn everywhere, toilet paper, bottles and what looked like a haircut across the floor. We did not enter to see the state of the bathroom. We returned to reception and were given another room which had dirty marks on walls and to be honest made us feel uncomfortable even getting into bed. There was one towel between us that as it was by now gone 10pm we couldn’t be bothered to return to reception to ask for a second. Convenient location but basic with no frills is barely what you get! Using covid as an excuse there were not even drinking vessels for water. Our son was in a separate room and slept very badly due to traffic noise and a hard mattress without a topper.
Nice quiet stay
Trev O. Couples - 07/06/2021 Confirmed reviews ALL
Friendly staff, nothings to much trouble
Peter Families - 06/06/2021 Confirmed reviews ALL
The stay was fine other than the room was pretty dirty and there were some (unidentified) white pills under the bed - it clearly hadn’t been hoovered and the sheets were also pretty dirty. Location was great, staff on reception were fine and the experience was fine other than the dirty room.
Local hotel to M4
Ejt Solo - 05/06/2021 Confirmed reviews ALL
Safe and cozy stay for one night en-route to West Wales.
Anonymous Business - 05/06/2021 Confirmed reviews ALL
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