ibis budget Newport 2 stars

Customer review rating 4.1/5 3,487 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

ibis budget Newport
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+ 8 Services

Hotel extras

  • Located just off the M4, with access to major road networks

  • Pet-friendly hotel, with on-site facilities

  • Free on-site parking for all hotel guests

  • Less than one mile from Newport train station

  • Continental breakfast, featuring juices, cereals and more

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Electric car recharging units
Catering
  • Breakfast Paying
  • Snack & beverage machine Paying

Hotel location

ibis budget Newport

164 Malpas Road
NP20 5PP newport
united kingdom

Tel: +441633859058

Fax: (+44)01633859072

Check-in from 14h00

Check out up to 12h00

  • By plane

    CARDIFF INTL AIRPT At 43.29km / 26.9 miles

  • By train

    NEWPORT TRAIN STN At 1.93km / 1.2 miles

GPS :51.602131, -3.005546

Our accommodation(s)

DOUBLE NEST - room with a large bed for 2 people

  • Max. number of persons: 2
  • Wireless internet in your room

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Wireless internet in your room

TWIN - Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room

DOUBLE - Room with large bed for 2 people

  • Max. number of persons: 2
  • Wireless internet in your room

Accessible room with double bed and convertible sofa bed

Accessible room
  • Max. number of persons: 3
  • Area: From 13 / 140 sq ft
Rooms

Our guest reviews for
ibis budget Newport

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,487 reviews

tripadvisor

TripAdvisor Rating 3.5/5

738 reviews

Given keys to an uncleaned room!

Customer review rating 0.5/5

Nm Families - 07/06/2021 Confirmed reviews ALL

A friendly welcome but then a distressing experience opening our room door to find bedding strewn everywhere, toilet paper, bottles and what looked like a haircut across the floor. We did not enter to see the state of the bathroom. We returned to reception and were given another room which had dirty marks on walls and to be honest made us feel uncomfortable even getting into bed. There was one towel between us that as it was by now gone 10pm we couldn’t be bothered to return to reception to ask for a second. Convenient location but basic with no frills is barely what you get! Using covid as an excuse there were not even drinking vessels for water. Our son was in a separate room and slept very badly due to traffic noise and a hard mattress without a topper.

Nice quiet stay

Customer review rating 5.0/5

Trev O. Couples - 07/06/2021 Confirmed reviews ALL

Friendly staff, nothings to much trouble

Dirty room

Customer review rating 1.5/5

Peter Families - 06/06/2021 Confirmed reviews ALL

The stay was fine other than the room was pretty dirty and there were some (unidentified) white pills under the bed - it clearly hadn’t been hoovered and the sheets were also pretty dirty. Location was great, staff on reception were fine and the experience was fine other than the dirty room.

Local hotel to M4

Customer review rating 4.5/5

Ejt Solo - 05/06/2021 Confirmed reviews ALL

Safe and cozy stay for one night en-route to West Wales.

Customer review rating 4.5/5

Anonymous Business - 05/06/2021 Confirmed reviews ALL

Good

Dear Christopher, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Operations Manager Ibis Budget Newport

Well located

Customer review rating 4.5/5

Anonymous Business - 02/06/2021 Confirmed reviews ALL

Well located for colleagues to stay whilst on a business trip

Dear Rachel, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of us. We will pass your comment to the reservations team and please keep in mind that in the future you can contact us directly and we can update the names of the guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Operations Manager Ibis Budget Newport

Convenient location

Customer review rating 3.5/5

Phil Couples - 01/06/2021 Confirmed reviews ALL

Very well placed next to M4 just outside Newport. Room was very quiet. Basic hotel accommodation at very competitive price.

Dear Philip, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Operations Manager Ibis Budget Newport

Good value

Customer review rating 5.0/5

Ga Couples - 29/05/2021 Confirmed reviews ALL

Low cost room for the night with everything you need

Dear Gavin, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of us. Thank you again for sharing your experience, and we hope to see you again. Sincerely, Noemi Alvarez Operations Manager Ibis Budget Newport

Great stay, restful, clean and quiet with amazing shower.

Customer review rating 5.0/5

Jo B. Solo - 27/05/2021 Confirmed reviews ALL

Easy to locate and conveniently just off motorway. Easy to check in with really welcoming staff. Everywhere clean, room very much so. Immediately feel comfortable and able to relax and sleep. The unlimited hot drinks is an absolute bonus, will definitely stay again.

Dear Jo, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive feedback and welcoming you in the hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of us. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Noemi Alvarez Operations Manager Ibis Budget Newport

Surprisingly Quiet

Customer review rating 5.0/5

Peter T. Solo - 27/05/2021 Confirmed reviews ALL

Stayed here a few times before, so I knew what to expect. It is cheap, it isn’t five star. It is very much a budget option. My room was on 3rd floor and I couldn’t be much closer to the very busy M4 short of having a mattress on the hard shoulder. All that being said, once I’d closed the (triple, maybe quadruple glazed) window, I could hear nothing of the outside world. The heating worked very well. The bed was comfy (best nights sleep in the last few days). The room was spotless. The shower was good. I prefer a detachable shower head, but I understand why it’s fixed. I would prefer the toilet room to be a little wider, but I’m a little wider than the average and that’s my problem. Breakfast was a brown paper bag, but the pastries were crisp and fresh, the apple was flawless. The yoghurt had real chunks of fruit. I would have preferred the buffet, but the bag if goodies was much better than I had expected. Yes, this is a budget option, yes it’s cheep and cheerful. I have had a good nights sleep, I have had a good shower. The Wi-fi worked well. I had a good breakfast and the tea machine downstairs gave a good cup of tea. Maybe I wouldn’t want to live here, but I will happily stay here again.

Dear Peter, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive a detailed feedback like the one you gave us as it will help us to see what we are doing well and what we can improve. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of us. Thank you again for sharing your experience, and we hope to see you again. Sincerely, Noemi Alvarez Operations Manager Ibis Budget Newport

Good value hotels

Customer review rating 4.5/5

Nick Business - 25/05/2021 Confirmed reviews ALL

Always a decent bed, basic but that's what they are.

Dear Nick, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of us. Thank you again for sharing your experience, and we hope to see you again. Sincerely, Noemi Alvarez Operations Manager Ibis Budget Newport

Much better than expected.

Customer review rating 4.5/5

Angus Business - 21/05/2021 Confirmed reviews ALL

Friendly and helpful staff. Comfortable room. As "COVID safe" as it could be.

Dear M., We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of us. Sorry to hear abut the shower head and TV remote and please if you did not let reception know during your stay we will encourage you to inform our reception team and we will try to sort out any issue or offer you another room. If you did inform reception about the issue we hope that it was sorted accordingly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noemi Alvarez Operations Manager Ibis Budget Newport

Excellent location

Customer review rating 5.0/5

S. E. J. Families - 12/05/2021 Confirmed reviews ALL

Couldn’t not fault anything. 2nd stay recently. Care free for me , especially with to little dogs . Amazing staff.

Dear S., We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of us. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Noemi Alvarez Operations Manager Ibis Budget Newport

Very friendly and helpful staff

Customer review rating 4.0/5

Alan M. Couples - 10/05/2021 Confirmed reviews ALL

We had a comfortable stay, saff very welcoming and friendly and helpful, hotel well-located for our needs at a reasonable price. The only negative comment is that the toilet was very low.

Dear Alan, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of us. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Noemi Alvarez Operations Manager Ibis Budget Newport

Below average hotel. compared with Travelodge and Premier Inn

Customer review rating 2.0/5

Ian D. Business - 10/05/2021 Confirmed reviews ALL

The hotel is situated close to a noisy road. The hotel is exceptionally basic compared to IBIS hotels that I have used in the past

Good location

Customer review rating 3.5/5

Anonymous Business - 06/05/2021 Confirmed reviews ALL

Very convenient

Dear CNDISTOPHER M., Dear Cndistopher, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of us. Unfortunately, as an Ibis Budget we do not have tea/coffee facilities in the rooms as a standard but we offer free tea/coffee in reception 24 hours. Sorry for any inconvenience this may caused you. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Noemi Alvarez Operations Manager Ibis Budget Newport

Staff excellent . easy access

Customer review rating 2.0/5

Elaine Couples - 05/05/2021 Confirmed reviews ALL

Staff excellent, room very cold and toilet only suitable for a child floor felt like walking on ice .take away breakfast was decent. Wouldn't stay at a budget ibis again, would always go for the ibis.

Dear Elaine, Thank you for taking the time to tell us about your experience at the ibis budget Newport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem you mentioned in your review and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Noemi Alvarez Operations Manager Ibis Budget Newport

Excellent stat

Customer review rating 5.0/5

Frederick R. Couples - 02/05/2021 Confirmed reviews ALL

Been coming to IBIS for a few years and enjoy staying there

Dear Frederick, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of us. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Noemi Alvarez Operations Manager Ibis Budget Newport

Helpful staff and good nights sleep

Customer review rating 5.0/5

Anonymous Business - 29/04/2021 Confirmed reviews ALL

Very good all round experience

Dear Gerald, We very much appreciate your comments regarding your stay at the ibis budget Newport. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of us. Thank you again for sharing your experience, and we hope to see you again. Sincerely, Noemi Alvarez Operations Manager Ibis Budget Newport

Amazing

TripAdvisor rating 5.0/5

mat3002020 12/10/2020 TripAdvisor review

Awesome experience, great front desk staff (Noemi was extremely helpful) room was absolutely silent, good sized bed, good sized room. Extremely comfortable, would definitely stay here again. Only thing is there’s limited parking, but we always found a spot.

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