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Sofitel Rabat Jardin des Roses Hotel 5 stars

Customer review rating 4.5/5 4,363 reviews

ALLSAFE approved hotel

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Sofitel Rabat Jardin des Roses
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+ 22 Services

Hotel extras

  • 10 minutes from Rabat International Airport

  • Large-capacity private valet car parking

  • Garden with golf, 2 heated pools, tennis court, ideal for events

  • Close to the capital's historic monuments, cultural venues and parks

  • Club Millesime: enjoy all-day benefits and a personalized service

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Services for children
  • Air conditioned
  • RABAT- SALE Paying
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast Paying
  • 4 Restaurant(s)
  • 3 Bar(s)
  • Room service
Business services
  • 14 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Rabat Jardin des Roses

Avenue Imam Malek
Impasse Souissi
Souissi district
10000 rabat
morocco

Tel: +212537675656

Fax: (+212)537/671492

Check-in from 15h00

Check out up to 12h00

  • DE SALA EL JADIDA , DE YCM :  55-57-40 SOUISSI

  • By plane

    CASABLANCA- CMN- At 1km / 72 miles

  • By plane

    FES-FEZ- At 200km / 124 miles

  • By plane

    RABAT- SALE At 7km / 4 miles - Shuttle paying

  • By car

    AUTOROUTE At 29km / 18 miles

  • By train

    RABAT AGDAL At 3km / 1 miles

GPS :33.990235, -6.837755

Our accommodation(s)

229 rooms including 37 suites have been given the French touch by designer Didier Gomez, keeping to the spirit and design of the Moroccan palace. They offer the ultimate in luxury and are graced with views over the imperial city or the Andalusian gardens.

Our restaurants and bars

AL WARDA

Discover the culinary flavors of Morocco-cloves, lemon, cinnamon-in a setting of "One Thousand and One Nights." A dash of French savoir faire combined with Moroccan ingredients creates a marriage of tastes: from lamb tagine to mushroom-stuffed sea bream.

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EL PATIO

Unwind at a contemporary Rabat restaurant inspired by a French brasserie. Light bathes the terrace with views of the garden and soaring palm trees. Seated at a cherry-red dining chair, taste Mediterranean dishes and sip fine Bordeaux.

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SO LOUNGE

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GOLDEN FISH

A legendary Golden Fish living in a Chellah spring inspired this aqua-violet Rabat restaurant with breezy terrace views of the pool and gardens. Savor fresh Atlantic seafood cooked the French way: John Dory bouillabaisse or lemon butter scallops.

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AMBER BAR

Sip champagne or a non-alcoholic cocktail at this glamorous yet intimate Rabat bar, whose marble interiors gleam in amber light. Relax in a dark wing-back chair and listen to live music as a bartender artfully mixes your drinks.

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POOL LOUNGE

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SO LOUNGE

Breakfast and snacks in our Tea Lounge

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Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 965 m²

  • Maximum capacity: 1000 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Sofitel Rabat Jardin des Roses

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,363 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,305 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Most relaxing stay

Customer review rating 4.5/5

Idris A. Couples - 29/07/2021 Confirmed reviews ALL

Overall comfort and friendly staff with a professional service. Me and my wife enjoyed every minute of our stay. The facilities, though some were unavailable because of the health issues, great. The food was excellent .

Horrible experience

Customer review rating 3.0/5

Sasha Couples - 26/07/2021 Confirmed reviews ALL

Horrible experience at sofitel rabat this time (which wasnt our first). Checkin took too much time, they gave us a bad room claiming the hotel was full whereas it wasnt the case. We told them to add the booking few minutes later to our Accor account and they refused so we had to complain so many times later that day to get that done and also apply our member price (which they did not apply automatically). When checking the next day (since it did not even show on our account), we found out that they book a different membership number (or didnt put it at all, who knows). Plus the lady at the reception was not friendly at all. We ended up changing the hotel the next morning instead of staying for the full 7 nights.

Dear Safaa H., Thank you for taking the time to tell us about your experience at the Sofitel Rabat Jardin des Roses. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest relation.

Well located but rooms too old

Customer review rating 2.5/5

Fadwa G. Families - 24/07/2021 Confirmed reviews ALL

Awesome location and staff, the floors and rooms need serious renovation please - 3 rd floor is so ugly , carpets stained and rooms with broken amenities, please renovate that hotel and restaurants and add a kids club, it is so beautiful. Thank you!

Dear Fadwa G., Thank you for taking the time to tell us about your experience at the Sofitel Rabat Jardin des Roses. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 2.0/5

Anonymous Families - 23/07/2021 Confirmed reviews ALL

Good evening honestly I was not satisfied room service takes an hour to get the food also I found a cockroach in my Suite

Clean rooms and pleasant stay

Customer review rating 4.5/5

إ. Couples - 20/07/2021 Confirmed reviews ALL

Was extremely happy with housekeeping team, rooms were always found clean and towels changed. Loved the shower supplies, not all hotels provide supplies that smell really good. First day breakfast, as part of COVID precautions had to wear gloves to serve myself, however the gloves provided were small for my hand and I was not comfortable to hold plate with glove that did not fit my hand. The next day they changed the gloves and provided latex gloves that were bigger size Took me 2 hours to get my room service order delivered to the room. Kept reminding them, the person on the phone said he would follow up and call me back but he did not call back. I assume it was because of understaffing level. Water provision to the rooms is poor, only 2 small bottles, one still water and one sparkling for 2 people in the room. I drink more water and when I requested to provide at least 4 bottles (2 per person) they refused saying that this is the hotel rules. Ended up buying my own water.

Dear Imanov E., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

Customer review rating 4.5/5

Jacques M. Business - 17/07/2021 Confirmed reviews ALL

Very good stay even though it was short. In particular 'Hasnaa' at the reception was extremely helpful and VERY supportive and excellent in attitude and her overall assistance and hospitality to me personally is commendable. Thank you very much Jacques M.

Dear Jacques M., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation

excellent & comfortable stay

Customer review rating 4.5/5

Shoug Business - 05/07/2021 Confirmed reviews ALL

great reception great atmosphere great service

Dear Shouq A., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation

Amazing as always

Customer review rating 4.5/5

Jihane M. Families - 04/07/2021 Confirmed reviews ALL

My favorite hotel in rabat which I really enjoy the stay, the staff and the environment. In Sofitel jardin des roses rabat, the hotel employees treated me like a princesse . I would like to thank first Mr. Monir for the booking and the welcome flowers . Second, Chef halima for her warm welcome everytime she see me, the waitress Ms. fatime zahra for her good service and the others . I will come back soon!!!

Dear jihane M., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation

Very Disappointing - not a 5 stars

Customer review rating 0.5/5

Samira H. Families - 30/06/2021 Confirmed reviews ALL

Very disappointed with my stay, service was below average - - We waited 1h30 for our dishes at the Golden Fish restaurant, the set up of the table was not finished and no waiter noticed that we were missing plates, glasses, napkins , forks and knives. - waiters were nice when asked to do or bring something but you would expect the staff to be on the lookout and not wait for the customer to ask for basic stuff - I was chilling near the swimming pool around 11:30 am and asked for a coffee and 3 diet cokes ...the guy told me that they are too busy setting up for lunch...unbelievable. - In general amenities are poorly maintained or not maintained at all : the tennis court is a mess - the fountains have stagnant water and mosquito larva, curtains have holes in the rooms... I shared the above feedback with the staff at check out - I really hope that you will take into account this and invest in the training of the staff and in the maintenance and renovation.

Dear Samira H., Thank you for taking the time to tell us about your experience at the Sofitel Rabat Jardin des Roses. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent staff.

Customer review rating 5.0/5

Anonymous Business - 28/06/2021 Confirmed reviews ALL

The hotel is gorgeous, well kept, and very comfortable. The staff were friendly and very kind. I enjoyed my stay very much.

Dear Dena Marie P., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation.

Great two nights in Rabat

Customer review rating 3.5/5

Dr.marwan Couples - 27/06/2021 Confirmed reviews ALL

Great facility and location, receptionist was very professional Only thing we hate was part of serving staff at breakfast, need to be trained to treat customers equally

Dear marwan b., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 3.0/5

Andrew Business - 15/06/2021 Confirmed reviews ALL

Very nice hotel. Rooms were clean, and spacious, but outdated. Sadly some of the restaurants were closed, so i didn't get to experience all that to hotel had to offer

Dear Andrew J D., Thank you for taking the time to tell us about your experience at the Sofitel Rabat Jardin des Roses. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Outstanding Hospitality

Customer review rating 5.0/5

Philippe D. Couples - 09/06/2021 Confirmed reviews ALL

We spent two weeks total in Morocco and we traveled a number of cities, but nowhere were we as comfortable as at Rabat Jardin des Roses. As a same-sex couple, not only we felt safe but also welcome. The entire staff, from the front desk to the restaurant, provided us with impeccable accommodations. Specifically, we would like to command Hasnaa Yassine and her team for raising the bar when it comes to hospitality and for anticipating our every need. Truly impressive service with a genuine human touch. Merci.

Dear Philippe D., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay and well located

Customer review rating 3.5/5

Hamed O. I. Couples - 06/06/2021 Confirmed reviews ALL

Pleasant stay, with the a few hiccups that we were able to address with the help of the staff. Very limited space and no amenities at all, except for the last day of our departure! Otherwise people were very courteous and helpful. Thanks you for having us

Dear {guest_first_name} {guest_last_name}, We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Posh hotel par excellence

Customer review rating 5.0/5

Rajeev Couples - 05/06/2021 Confirmed reviews ALL

We stayed for one transit night here and felt most refreshed by our stay. The hotel exudes class and elegance. Staff is extremely friendly and helpful. Decor and furnishings are excellent. Our room had a garden view that was mesmerizing. Room was well equipped and things worked as expected - except the AC thermostat control seemed not to work. We got a welcome drink in the bar, a sanitization kit, lots of free water, wifi etc. the grounds are beautiful and make this an oasis of peace. We did not eat dinner but did eat breakfast which was a huge spread. All in all, an excellent stay!

Dear Rajeev G., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent hotel and service

Customer review rating 4.5/5

Mickael K. Business - 29/05/2021 Confirmed reviews ALL

I am very satisfied with Sofitel Jardin des Roses and its team and always have particular pleasure to go there

Dear Mickael K., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 5.0/5

Khaoula Business - 24/05/2021 Confirmed reviews ALL

Had a lovely stay ,thank you to all the staff

Dear Khaoula A., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

NICE PLACE & NICE STAFF

Customer review rating 5.0/5

Abdelkader K. Families - 23/05/2021 Confirmed reviews ALL

Nice stay and the staff Very Professional

Dear Abdelkader K., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

We love Sofitel Rabat.

TripAdvisor rating 5.0/5

jenniferquesta 30/03/2021 TripAdvisor review

My husband and I always choose the Sofitel in Rabat, the staff and service is always impeccable. This is our 3rd time/stay here in 2 years. Their coffee/latte’s are also the best in Rabat. The rooms are comfortable and the view of the garden is breathtaking. Thank you! Jennifer Rachad

Dear Jennifer Rachad, We would like to sincerely thank you for taking the time to write these compliments about the experience you had in Sofitel Rabat Jardin Des Roses hotel We very much appreciate your lovely comments as they genuinely encourage us to keep on providing excellent services. Be assured that we will share your kind words with all the team. We look forward to welcoming you back very soon, Best Regards,

My home while in Rabat

TripAdvisor rating 5.0/5

marwanalqamzi2010 22/11/2020 TripAdvisor review

Every thing was just perfect except the room ac was turned of due to COVID 19 as we were told by the hotel staff . The concierge team were exceptionally friendly and helpful. Indeed it is the best option while I am in Rabat .

Dear marwanalqamzi2010; We greatly appreciate you taking the time to provide such a valuable feedback on TripAdvisor. I would like to sincerely thank you for taking the time to write these compliments about the experience in Sofitel Rabat. We very much appreciate your lovely comments as they genuinely encourage us to keep on providing excellent services. Be assured that I will share your kind words with all the team. We look forward to welcoming you back very soon, Best Regards,

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