ibis Tanger City Center Hotel 3 stars

Customer review rating 3.8/5 2,488 reviews

ALLSAFE approved hotel

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ibis Tanger City Center
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+ 11 Services

Hotel extras

  • In the heart of city center

  • Less than 5 minutes from the train station and a shopping mall

  • Pool

  • WiFi throughout the hotel

  • Less than 10 minutes from the sea

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Tanger City Center

Lotissement Tanger
Offshore Plazza
90000 tanger
morocco

Tel: +212539328550

Fax: (+212)539/328551

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORT RABAT At 230km / 142 miles

  • By plane

    TANGIER IBNBATTOUTA At 14km / 8 miles

  • By train

    GARE TANGER VILLE At 0km / 0 miles

GPS :35.772415, -5.783786

Hotel services

WOK CO

Mix up your styles. Widely varied cuisine in a contemporary setting. Choose your products and create your own menu: everything is wok-cooked right in front of you.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
Meetings/Events
  • 3 Meeting rooms
Hotel Services And Equipments
  • Hotel informations
    • 196 rooms
    • 5 rooms for people with reduced mobility
    • No family room
    • 28 connecting rooms
    • 112 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • IBIS
    • On site

Our accommodation(s)

Welcoming, modern and comfortable, with a cozy bed and functional bathroom: the Ibis room has everything you need to enjoy your stay.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 72

  • Maximum capacity: 70 people

Find out more

Our guest reviews for
ibis Tanger City Center

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

2,488 reviews

TripAdvisor Rating 3.5/5

908 reviews

Un polite front desk staff

Customer review rating 1.5/5

Abdullah A. Families - 07/10/2021 Confirmed reviews ALL

Your front desk staff was un polite and had bad argument with my wife. Front desk was not picking up calls at evening. It was bad experience and last time to stay at such location where hotel staff have no respect for others.

Well Located bad Food!

Customer review rating 4.0/5

Prakash Business - 24/09/2021 Confirmed reviews ALL

Breakfast breads had insects on them and the food was terrible

Well located

Customer review rating 3.0/5

Youness Couples - 23/08/2021 Confirmed reviews ALL

Good as usual except that the room wasn’t as clean as it is usually supposed to be.

Good location- but basic hotel not the accor standards

Customer review rating 0.5/5

Karim Couples - 20/08/2021 Confirmed reviews ALL

The location is good near the train station but the beds are very old- towels are very old as well like they hve been used for 10 years or more - mosquitos in the room- pool is good with few beds never stayed in an ibis as this one

Bad stay

Customer review rating 2.0/5

Driss Families - 17/08/2021 Confirmed reviews ALL

Nothing is clean in this hotel ( rooms, pool, restaurant...) Unprofessional staff. The hotel is too expensive compared to its service. I would definitely recommend another place.

good location, very friendly staff

Customer review rating 3.5/5

Aj Friends - 28/07/2021 Confirmed reviews ALL

very well located, walking distance to the beach and restaurants and coffees very friendly staff, willing to help Breakfast is very basic and can get boring after the 2nd day, rooms need to be updated but again this is an Ibis!

Dear ADNANE A., We very much appreciate your comments regarding your stay at the ibis Tanger City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

Well located, nice staff

Customer review rating 4.5/5

Dr. E. F. Friends - 24/07/2021 Confirmed reviews ALL

It was very easy to book on the app, we arrived almost an hour of what we thought cause the entrance to the city is messy. We try to call but they never pick up the phone. Staff is kind.

Dear ETCHIKA F. JUAREZ, We very much appreciate your comments regarding your stay at the ibis Tanger City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction Ibis Tanger City Center Mail : H6… Tél. +212 5 39 32 85 50 Fax.+212 5 39 32 85 51

Bad stay

Customer review rating 0.5/5

Anass B. Couples - 21/07/2021 Confirmed reviews ALL

Bad

Customer review rating 4.0/5

H. B. Business - 17/07/2021 Confirmed reviews ALL

nice rooms and a good service

Well located , satisfied

Customer review rating 5.0/5

Soumaya Friends - 04/07/2021 Confirmed reviews ALL

Good

Worst hotel I went to

Customer review rating 0.5/5

Sufyan A. Families - 18/06/2021 Confirmed reviews ALL

I will.make an official complaint about ur hotel to accor all and will take it to next level, I am a platinum member and I travel alot This was the worst hotel with worst service Air conditioner wasn't working whole night and guy at reception asked to wait until next morning Lifts wasn't working No bell boy No water in room No glasses Are u guys running hotel or circus ? I better live on streets then to go to ur hotel Worst ever

Bad Experience with Night Front Desk

Customer review rating 3.0/5

Kaoutam K. Business - 09/06/2021 Confirmed reviews ALL

All was going well for the 2 rooms I reserved for myself and a colleague, until I get a phone from my colleague being locked out of his room at night because the room wasn't paid for. Instead of nicely requesting payment the night before, or waiting until next day at check out to pay for his room, Mohamed at the front desk decided to be rude and lock him out, while treating my colleague and I as if we were going to escape next morning. That never happened to me at Ibis or elsewhere, in Morocco or anywhere else. He bluntly said that he didn't care, and we needed to pay before going to sleep.. Shocking! When I asked for his Name, he said "Mohamed"

Doctor Visits

TripAdvisor rating 5.0/5

Eva Y Couples - 04/10/2019 TripAdvisor review

My husband needed to see a doctor in Tanger. When we finished the visit, we were told we would need to stay 2 extra nights for the surgery and prep for the surgery. The front desk was very helpful in getting us our extra days. They were fabulous at check in and out. We had breakfast 2 of our 3 mornings. We both felt it is the best breakfast of all of the Ibis chain. Thank you for making this stay the best!

Dear Eva Y, We would like to thank you for publishing this assessment of your recent stay with our Ibis Tanger CC. We are happy to read that you fully enjoyed your stay and that you were satisfied with the overall experience with us. The entire team works tirelessly to ensure impeccable service and a memorable experience at our IBIS hotels. We look forward to seeing you again, Nadia - Guest Experience Manager

Loss of Card

TripAdvisor rating 1.0/5

glui2019 Friends getaway - 12/09/2019 TripAdvisor review

I stayed there for 2 nights last weekend. The air-conditioner was so bad. To keep the room cool, I had no alternative but to put my Priority Pass membership card in the power slot when I went out. When I returned, the card was gone. I asked the front desk to check for me who made up my room that particular day and it must be her who took away my card. They were unable to identify who cleaned my room before I checked out on Monday morning. I have heard nothing from the hotel up until now. The shower of the room was also hopeless.

Dear glui2019, Thank you for the time you took out to share your comments regarding your recent stay in our hotel. We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your stay at our hotel and apologize if you experienced any inconsistency in our service. we have read your review with our utmost attention and We inform you that we have found your priority pass membership. Kindly join us on : h6812-sl@accor.com so that we can find an arrangement to return it back to you. Sincerly

Very good budget hotel

TripAdvisor rating 5.0/5

Quest23537971098 Solo travel - 26/03/2019 TripAdvisor review

Every thing was fine. No complains. Breakfast was very good. Everything was there. Alae managed breakfast well. Room was clean. Bathroom was clean. One fridge could be there. All the systems were good.

Tangier le détroit

TripAdvisor rating 4.0/5

Cruiser01260931155 Business - 23/03/2019 TripAdvisor review

Vert Nice location clean Nice breakfast à lot of choice and the staff are very helpful 'ice and professional. Close to everything. There is à mall Just near by the beach at walking distance. There is Nice cozy swiming pool and terrace also close to public transport and taxis.

Dear guest, Greetings from Tangier and thank you for choosing Ibis Tangier City Center for your trip ! We were really pleased to read your review which reflect in a truly manner all the aspects of our Resort and that you spent some perfect holidays with us. Our team was really proud to read that the level of service you’ve experienced was kind and professional and that you enjoyed particularly our hotel and especially the atmosphere. Thank you also for your remarks, we'll work on it and we'll improve. We sincerely hope that you’ll come back to Tanger and do not hesitate to contact me directly for any assistance. Kindest regards, Hassan ESSAGHIR Ibis Tangier City Center

Pleasant stay at a good location

TripAdvisor rating 4.0/5

faktor82 Friends getaway - 10/01/2019 TripAdvisor review

Next to the railway station, little fun park, little shopping center, walkable distance to the beach...Nice, very helpful and professional staff but they had some helpers? that weren't able to speak with us (in English) and were always pointing at the other receptionists.

Poor, unprofessional desk staff

TripAdvisor rating 2.0/5

isaaqm Friends getaway - 29/06/2018 TripAdvisor review

Been several times in different IBIS hotels worldwide. This was a first - experienced a very uncomfortable situation, showing the lack of tact, discretion and professionalism of the desk clerk. Went with 3 female friends who checked-in prior to my arrival. While returning with one of my female friends who had checked-in earlier in her own room, I was asked /doube-checked about her name, her room number etc. I find it appauling that they dont know which guests are checked in, and when not knowing, - ask other guests for their information! Bottom line - Poor experience.

Dear Isaaq, Thank you for taking the time to tell us about your experience at the ibis Tanger City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hassan ESSAGHIR Ibis Tangier City Center

Dirty!

TripAdvisor rating 2.0/5

Yexport2 Business - 30/04/2018 TripAdvisor review

Well placed but my bedroom was dirty, the floor of the bedroom, the small table next to the bed and the bathroom. It was not well cleaned. Breakfast room was also dirty. Many personal but doing nothing. I couldn't believe it. Even the chairs were sticky.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Tanger City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hassan ESSAGHIR Ibis Tanger City Center

Very comfy at a very nice price

TripAdvisor rating 4.0/5

jaimeo765 Solo travel - 04/01/2018 TripAdvisor review

I had a very good experience. I don't speak Arabic and I am not fluent in French but the staff can speak Spanish & English. The are very kind and are always looking for you in case you need anything. The bedroom was very neat.

Dear guest, Greetings from Tangier and thank you for choosing Ibis Tangier City Center for your trip ! We were really pleased to read your review which reflect in a truly manner all the aspects of our Resort and that you spent some perfect holidays with us. Our team was really proud to read that the level of service you’ve experienced was kind and professional and that you enjoyed particularly our hotel and especially the atmosphere. Thank you also for your remarks, we'll work on it and we'll improve. We sincerely hope that you’ll come back to Tanger and do not hesitate to contact me directly for any assistance. Kindest regards, Hassan ESSAGHIR Ibis Tanger City Center

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