Aparthotel Adagio Marseille Prado Beach 3 stars

Customer review rating 4.1/5 2,787 reviews

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Aparthotel Adagio Marseille Prado Beach
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+ 9 Services

Hotel extras

  • Close to the city centre

  • Some 100 m away from the beach

  • Outdoor swimming pool open in season

  • Indoor private parking

  • 24-hour reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundromat Paying
Leisure and activities
  • Outdoor heated pool
Catering
  • Breakfast Paying
  • Snack & beverage machine Paying
Business services
  • 1 Meeting room(s)
  • Copy/print service available Paying

Hotel location

Aparthotel Adagio Marseille Prado Beach

46 rue des Mousses
Ilot Valbel
13008 marseille
france

Tel: +330491229700

Fax: (+33)04/91220910

Check-in from 15h00

Check out up to 11h00

  • BUS RTM :  19 PARC BORELY

  • By plane

    MARSEILLE PROVENCE At 22km / 13.67 miles

  • By train

    SAINT CHARLES At 6km / 3.73 miles

GPS :43.264805, 5.377298

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 35

  • Maximum capacity: 20 people

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Our guest reviews for
Aparthotel Adagio Marseille Prado Beach

100% genuine reviews from our guests

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ALL Rating 4.1/5

2,787 reviews

tripadvisor

TripAdvisor Rating 3.5/5

468 reviews

Excellent location

Customer review rating 2.5/5

A H. Couples - 12/06/2021 Confirmed reviews ALL

Charming and very helpfull staff. However I must strongly complained about some client - I believe three ladies- who played loud music spoke loud, smoke not only cigarettes. These ladies were in the room just below mine. First incident during Saturday afternoon 5 June when we (of bedroom 309 AND lady from bedroom 311 ) asked for music to be played less loud. We complained to the staff. Then during the night shouting laughing so loud that I went to reception at 49 mn to one in the morning to request some peace. The girl at reception was talking on the phone with a big smile and started faking a booking conversation - at 1 in the morning ? Finally I managed to tell ladies that I was recording them and if they carried on I would call the police. I was able to fall asleep at 3 am. The staff was inefficient.

Dear Anne, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marseille Prado Plage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Réception Adagio Marseille Prado Plage 46 rue des Mousses 13008 Marseille Tél : 04 91 22 97 00

Needs renovation, thin walls

Customer review rating 2.5/5

Elena Couples - 31/05/2021 Confirmed reviews ALL

The hotel has a good location and the staff is nice. However it needs renovation; I was afraid to go out on the terrace because I had the impression that it was about to fall off. The walls are extremely thin and we could hear the sound of our neighbours using plastic bags - not to mention speaking or laughing. The rooms are not fully clean, there was a good layer of dust behind the photo on the wall, you could see it from the bed.

Dear customer, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marseille Prado Plage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Réception Adagio Marseille Prado Plage 46 rue des Mousses 13008 Marseille Tél : 04 91 22 97 00

Good stay

Customer review rating 4.5/5

Cpasco Couples - 27/05/2021 Confirmed reviews ALL

Great. Too bad Accor has not used this COVID period to refresh the building walls and rooms.

Dear Christian, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Prado Plage. It is always a pleasure to receive our customers feedback. I will share your comments with our team, and direction staff regarding your observation. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Claire Réception Adagio Marseille Prado Plage 46 rue des Mousses 13008 Marseille Tél : 04 91 22 97 00

Welcoming

Customer review rating 3.5/5

E. M. Business - 24/10/2020 Confirmed reviews ALL

The staff (receptionists) are very welcoming, trustful and professional.

Madame E., Nous vous remercions pour vos commentaires suite à votre séjour à Aparthotel Adagio Marseille Prado Plage. Nous avons bien noté vos remarques et les transmettrons au service concerné. Toute l'équipe a été ravie de vous compter parmi nous aussi longtemps et espérons vous accueillir de nouveau très bientôt. Nous vous prions de croire, Madame ESSADI, en l’expression de nos meilleurs sentiments Adrien Réception Adagio Marseille Prado Plage 46 rue des Mousses 13008 Marseille Tél : 04 91 22 97 00

Good location

Customer review rating 3.5/5

L. Families - 05/09/2020 Confirmed reviews ALL

2nd time we stay in this hotel. As far as we understand with the board at the welcome desk the overall building aspect is not due to lack of the hotel but due to defects. Apart this “technical” / aspect issue the hotel is well located and the bedroom is well furnished, clean and beds were very comfy.

Dear Nathalie, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Prado Plage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Réception Adagio Marseille Prado Plage 46 rue des Mousses 13008 Marseille Tél : 04 91 22 97 00

Well located and good stay

Customer review rating 3.5/5

D. F. Families - 14/08/2020 Confirmed reviews ALL

The Aparthotel was well located close to the beach and to a number of restaurants. I would recommend this for short stays and long weekends.

Good afternoon dear, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Prado Plage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène THIEL Directrice Adagio Marseille Prado Plage 46 rue des Mousses 13008 Marseille Tél : 04 91 22 97 00

Good hotel

Customer review rating 4.5/5

S. Families - 25/02/2020 Confirmed reviews ALL

The facilities in the hotel was just what we wanted and it was well positioned

Well located

Customer review rating 4.0/5

Tim Friends - 24/02/2020 Confirmed reviews ALL

Convenient rooms for a weekend of sailing trainings at the marina.

Dear Tim, Thank you very much for you comment on your stay at Adagio Prado plage. It is always a pleasure to welcome sailing team from all over the world as we are well located for practice. We hope you came back home with loads of good memories and performances. Looking forward to welcome you and your team anytime soon, Claire Réception Adagio Marseille Prado Plage 46 rue des Mousses 13008 Marseille Tél : 04 91 22 97 00

Well situated Apart with interesting facilities.

Customer review rating 3.5/5

Anonymous Families - 03/02/2020 Confirmed reviews ALL

The girls in the reception are very attentive. We can not extend the comment to the young lad from the morning period. The facilities available in the room are very adequate, granting good comfort to the hotel.

Dear Mr T. We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Prado Plage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for the good rating – it's a great reward for the team! Sincerely, Marion Front desk Adagio Marseille Prado Plage 46 rue des Mousses 13008 Marseille Tél : 04 91 22 97 00

NEVER STAYED. KEEP TELLING YOU

Customer review rating 0.5/5

A B. Solo - 26/01/2020 Confirmed reviews ALL

Keep asking fore our email address to be removed but it still keeps coming. Will just block it in future Cannot reply to the next one as never been there

Dear Mr B., We are a bit confused while reading your comment. Indeed, you haven't stayed at our hotel yet we have a regular costumer named exactly as you. Maybe there is a mistake in the mail adress refered in his reservations, and the mails are sent to yours? Please help us understand so we can be of assistance and find a solution together. You can give us a call or send us an email ( our references are below.) Greatings, Claire Réception Adagio Marseille Prado Plage 46 rue des Mousses 13008 Marseille Tél : 04 91 22 97 00 Mail: h6…

Fine

Customer review rating 4.0/5

Marian B. Couples - 04/11/2019 Confirmed reviews ALL

Good as usual. We just hope that you Will paint the outside Walls!

Great location. Great staff. But mold in shower is disgusting

Customer review rating 3.5/5

L M. A. Couples - 28/10/2019 Confirmed reviews ALL

Adagio really needs to make sure there showers are deep cleaned to remove mold. We stayed in three Adagio locations: Aix en Provence, Marseille, and Nice. To varying degrees, all three had black mold in the showers. We had to buy bleach and treat it ourselves. This should NOT be happening.

Dear LISA A., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Prado Plage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène THIEL Directrice Adagio Marseille Prado Plage 46 rue des Mousses 13008 Marseille Tél : 04 91 22 97 00

Absolutely wonderful

Customer review rating 5.0/5

Tony H. Couples - 06/10/2019 Confirmed reviews ALL

We both had a marvellous time and will definitely be coming back again.

Customer review rating 5.0/5

Jacqui L. Business - 26/09/2019 Confirmed reviews ALL

Excellent. Staff brilliant. Rooms clean and comfortable

Super

Customer review rating 5.0/5

Eric Couples - 18/09/2019 Confirmed reviews ALL

Gut

Dear KOUEVI K., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Prado Plage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion Front desk Adagio Marseille Prado Plage 46 rue des Mousses 13008 Marseille Tél : 04 91 22 97 00

My loveley stay near to Prado Beach in Marseille

Customer review rating 4.0/5

Alina V. Families - 05/09/2019 Confirmed reviews ALL

I spent about week in a hotel with my 10 y.o. son. It was my first stay in this hotel. I highly appreciate that Administrators on reception spoke English

Dear ALINA V., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marseille Prado Plage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion Front desk Adagio Marseille Prado Plage 46 rue des Mousses 13008 Marseille Tél : 04 91 22 97 00

It was ok

Customer review rating 3.5/5

Deborah Families - 01/09/2019 Confirmed reviews ALL

Impossible to stay at marseille with no a/c ..

Madame, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Aparthotel Adagio Marseille Prado Plage. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Comme nous vous l'avions indiqué par téléphone, nous rencontrons actuellement un problème technique avec la climatisation des appartements du rez-de-chaussée, raison pour laquelle nous vous avons fait bénéficier d'un remise commerciale. Soyez assurée que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Hélène THIEL Directrice Adagio Marseille Prado Plage 46 rue des Mousses 13008 Marseille Tél : 04 91 22 97 00

Wonderfully kind staff- and great aparthotel

TripAdvisor rating 5.0/5

231maikeb Family - 03/02/2017 TripAdvisor review

We stayed 10 nights at the aparthotel while a family member was at the Institute Paol-Calmettes. The staff and our rooms at ApartHotel Adagio was one of the few bright spots during these weeks. We had two very clean adjoining rooms on the fourth floor- one room had a sofa bed (weirdly comfortable to sleep on!) and the other had two beds. This worked out perfectly. Having the laundry facility downstairs and the two kitchens with a grocery store 5 minutes walk was also super convenient- as was the Pakistani restaurant on the beach front and the Paul bakery with great salads 15 minutes walk. Other high points of the location were ample parking during non summer months and the the two rental bike stations within 5 minutes.

Great aparthotel!

TripAdvisor rating 4.0/5

JoCa67 Business - 02/05/2016 TripAdvisor review

A great place, clean rooms and espectacular mattresses. The apartment had all the basic amenities to feel at home. The service was attentive, helpful and welcoming. However, the area around the hotel had a drug business going on...

Uncleaned

TripAdvisor rating 2.0/5

GlobalTraveller2306 Family - 23/05/2014 TripAdvisor review

Dirty, uncleaned mattress with hairs, old and unpainted building. Like after the war. Location is not far from city center. Too many complaints at advisor but nobody care. Kitchen equipments are reasonable

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