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Novotel Hong Kong Nathan Road Kowloon Hotel 4 stars

Customer review rating 4.4/5 7,789 reviews

Novotel Hong Kong Nathan Road Kowloon
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+ 24 Services
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Hotel extras

  • The only International 4-star hotel in Jordan Yau Ma Tei

  • 2-mins walk from Jordan MTR station, 3 MTR stops from Central, HKCEC & Ocean Park

  • Tsim Sha Tsui shopping areas and the Star Ferry are approx 10-25 mins walking distance

  • Michelin starred, Dim Sum & local cafes/restaurants are just streets away

  • Kowloon High Speed Rail, China HK Ferry to Macau approx 10 mins from hotel by car or minibus

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (Nearby)
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage
  • Outdoor tennis court (Nearby)Paying
  • Boat excursions
Business services
  • Web Corner on a Mac
  • Business centre
  • Copy/print service availablePaying

Hotel location

Novotel Hong Kong Nathan Road Kowloon

348 Nathan Road
Kowloon

hong kong
hong kong sar, china

Tel: +85239658888

Fax: (+852)39658833

Check-in from 14h00

Check out up to 12h00

  • A21 CITYFLYER AIRPORT BUS :  A21 Stop no. 10

  • BUSES ON NATHAN ROAD :  Bus no.2/ Bus no Star Ferry Bus Terminus

  • JORDAN MTR STATION :  Tsuen Wan Jordan Station/B1/B2

  • By plane

    HK International Airport At 31km / 19 miles

  • By plane

    HONG KONG INTL AIRPORT At 30km / 18.64 miles

  • By boat

    China Hong Kong City At 2km / 1 miles

  • By boat

    Star Ferry At 1km / 1 miles

  • By train

    Hung Hom Railway At 2km / 1.24 miles

  • By train

    Hung Hom Station At 2km / 1 miles

GPS :22.307148, 114.171702

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. Our 389 room hotel offers 5 room types. Family rooms are now available for up to 4 adults and 2 children. Accommodation and buffet breakfast are free for up to two children under the age of 16 staying in the same room as their parents.

Superior Room with 1 King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with Twin Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 1 King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with Twin Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premier Room with 1 King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premier Room with Twin Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

THE SQUARE

Type of cuisine: International

From Monday, 1 June 2020, The Square restaurant will be reopening for lunch and dinner buffet again. However, breakfast is temporarily suspended until further notice.Please visit https://novotel-hongkong-nathanroad.com/ for bookings and further info.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TASCA BAR

Non contractual photo

Please be informed starting from 1 March, the bar will be closed until further notice.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Hong Kong Nathan Road Kowloon

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,789 reviews

tripadvisor

TripAdvisor Rating 4.0/5

5,838 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Value for money

Customer review rating 4.4/5

Dip Solo - 07/07/2020 Confirmed reviews ALL

Clean room and comfortable as well as very good check-in experience.

Value of money

TripAdvisor rating 4.0/5

erh2018 Business - 06/07/2020 TripAdvisor review

The hotel is conveniently located and it is in the middle of everywhere. Room was clean and spacious. Staff members were friendly and I was checked in very quickly. Sadly the bar and the lunge are still closed due to COVID-19.

Good stay

Customer review rating 4.4/5

Hy Y. Couples - 30/06/2020 Confirmed reviews ALL

Very good

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay and I will share your comments with my team who will be delighted to read such wonderful comments from our valued guest. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon again soon. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

Good Stay

Customer review rating 4.4/5

Helen C. Solo - 15/06/2020 Confirmed reviews ALL

Room is tidy with all essential amenities Friendly staff Quick check-in

Dear Dr. C., Thank you for your recent stay at Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you were satisfied with your stay especially the room facilities and check-in experience. I will share your comments with my team who will be delighted to read such wonderful comments from our valued guest. I am sure that this feedback will serve as an encouragement to our team. Thank you again for sharing your experience and we look forward to welcoming you back soon. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

Comfortable stay

Customer review rating 4.4/5

Anonymous Solo - 15/06/2020 Confirmed reviews ALL

An enjoyable experience with all Accor standards: smooth check-in and -out, comfy bed, good shower. It did live up to my expectation.

Dear Ms. H., Thank you for the review regarding your recent stay at Novotel Hong Kong Nathan Road Kowloon. I am happy to hear that you enjoyed your stay in all aspects; especially the room facilities and overall experience. I will share your wonderful comments with my team who will be delighted to read from our valued guest. I am sure that this feedback will serve as an encouragement to our team. Thank you again for sharing your experience and we look forward to welcoming you back soon. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

Clean, convenient

Customer review rating 4.4/5

Sandy Couples - 14/06/2020 Confirmed reviews ALL

Nice stay as it was good in every aspect

Dear Ms. Y., Thank you for the review regarding your recent stay at Novotel Hong Kong Nathan Road Kowloon. I am happy to hear that you enjoyed your stay in all aspects; especially the convenient location. I will share your wonderful comments with my team who will be delighted to read from our valued guest. I am sure that this feedback will serve as an encouragement to our team. Thank you again for sharing your experience and we look forward to welcoming you back soon. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

good location

Customer review rating 4.4/5

Kay Couples - 05/06/2020 Confirmed reviews ALL

It would be bettee if some personnal care items like cotton swab etc

Dear Ms. L., Thank you for the review regarding your recent stay at Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you satisfied with your stay, especially the convenient location. Regarding the personal care items such as cotton swab, comb or shaving kit, we do provide them in our hotel. Kindly contact our Service Centre and our Housekeeping colleagues are very pleased to deliver it to your room personally. Thank you again for sharing your experience and we look forward to welcoming you back soon. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

位置方便清靜

Customer review rating 4.4/5

C. W. M. S. Solo - 29/03/2020 Confirmed reviews ALL

Room services is good and helpful

尊敬的蔡小姐： 十分感謝您抽空分享您在香港九龍諾富特酒店的體驗。 您對我們酒店地理位置以及房務部員工服務的肯定，我們感到十分開心。一直以來，我們堅持不懈地提升服務質量，我相信這個反饋將給我們所有的員工帶來莫大的鼓舞。 再次感謝您與我們分享您的體驗，希望在不久的將來能為您提供更優質滿意的酒店住宿服務。 謹啟 麥衛春 總經理 香港九龍諾富特酒店

Fair

Customer review rating 4.4/5

Anonymous Solo - 23/03/2020 Confirmed reviews ALL

The slipper supply is very slippery that I fell in the bathroom

Dear Ms. L., Thank you for taking the time to tell us about your experience at the Novotel Hong Kong Nathan Road Kowloon. We are sorry to hear that the accident happened during your stay and we sincerely hope you are feeling better now. Thank you for bringing this issue to our attention and we will look into the quality of our slippers for improvement. We appreciate your sharing your concerns and hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

Comfortable Room

Customer review rating 4.4/5

Albert A. Business - 17/03/2020 Confirmed reviews ALL

The room is clean, the bed is comfortable. Location is good, convenient shop, eatery, MRT station and night market just a walking distance.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially the guestroom condition and convenient location. I will share your comments with my team who will be delighted to read such wonderful comments from our valued guest. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon again soon. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

Great Location

Customer review rating 4.4/5

Steven R. Couples - 17/03/2020 Confirmed reviews ALL

I found all of the staff to be very helpful , friendly & professional. The room was well kept . The hotel is in a great location . I would not hesitate to book this hotel in the future .

Dear Mr. R.., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially the friendly staff service, guestroom condition and convenient location. I will share your comments with my team who will be delighted to read such wonderful comments from our valued guest. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon again soon. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

Great staff, dismal room

Customer review rating 4.4/5

Craig Business - 10/03/2020 Confirmed reviews ALL

I stayed during the coronavirus outbreak in HK. So the hotel was extremely quiet, with few guests. Despite this I was assigned a rather dismal, gloomy room with old decor, facing a very close adjacent building, dark at any time of day—since I was working from my room for most of my stay (due to the outbreak), this wasn't the best experience. The room size was ok by HK standards and was clean. Since the occupancy level was so low, I'm not sure why the hotel couldn't offer a more pleasant room and leave these less favorable rooms vacant? Concierge staff and housekeeping were extremely friendly and helpful. Front desk were polite but disinterested.

Dear Mr. L., Thank you for taking the time to tell us about your recent experience at the Novotel Hong Kong Nathan Road Kowloon. We are sorry to read that you have not enjoyed the room because of its old décor and its view, please accept our sincere apologies. It is a matter of fact that all our hotel rooms are facing two directions with city view. The room you had during your recent stay was facing other taller buildings. We have made a remark in your record that we should assign you the room at the other direction that the room may look brighter without too many tall buildings at the front. Your suggestion about us assigning a better room during the low period is well noted and appreciated. Although all our rooms are of the same size, the directions to where is room is facing really can make some differences and we will pay more attention on this. Nevertheless, we are happy to hear your positive feedback around the friendly staff from Concierge and Housekeeping ; and also you found our room clean and pleasant. We appreciate your sharing your concerns and we look forward to welcoming you back soon again. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

overall satisfactory

Customer review rating 4.4/5

Anonymous Solo - 03/03/2020 Confirmed reviews ALL

Nice overall But poor wifi connection

Dear Mr. N., We very much appreciate your comments regarding your recent stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay. I will share your comments with my team who will be delighted to read such wonderful comments from our valued guest. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services. I am sorry that the Wifi Service provided by the hotel did not meet your expectations; please allow me to express my sincerest apologies. We will double check the wifi system in this room to ensure that it is functioning properly. Thank you again for sharing your experience and we look forward to welcoming you back to our hotel in the near future. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

wonderful stay

Customer review rating 4.4/5

Rb F. I. U. O. P. Business - 29/02/2020 Confirmed reviews ALL

although times are tricky, my stay was, as always, perfect.

Good location, professional staff and cleanliness of the room

Customer review rating 4.4/5

Sylvia C. Couples - 28/02/2020 Confirmed reviews ALL

Happy with staff service and cleanliness of the room in spite of critical coronavirus period.

Good stay

Customer review rating 4.4/5

Sherry Solo - 27/02/2020 Confirmed reviews ALL

Very large space Very clean Comfortable bed and pillow Good location All essentials are included

Excellent Stay. I will return

Customer review rating 4.4/5

Steve M. P. Business - 21/02/2020 Confirmed reviews ALL

Excellent stay, very welcoming place and close to many things. I happened to be there when it was my birthday and was surprised to be presented with a Birthday Cake and Card from the Hotel. A very nice thoughtful gesture. I will be returning to Hong Kong and will most certainly be stay at the Novotel

Good location.

Customer review rating 4.4/5

Alex T. Solo - 16/02/2020 Confirmed reviews ALL

The hotel is in good location, very closed to bus stop, MRT,, cityflyer. Prior arriving to Hong Kong, I received an email from the manager of the hotel that gave me many options how to get to the hotel from the airport. It is very helpful. Receptionist, concierges are courtesy.

Nice location but rude staff

Customer review rating 4.4/5

Cath Friends - 16/02/2020 Confirmed reviews ALL

The location and the room is nice just the staff is very rude during check in

Very comfortable

Customer review rating 4.4/5

Ahmed M. M. T. Families - 10/02/2020 Confirmed reviews ALL

Overall it was such a great experience, however the lounge food extremely poor and not enough for the whole guests most of the time. I had a complaint about that however the sad story was after we found out no action and still poor.

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