Novotel Hong Kong Nathan Road Kowloon Hotel 4 stars

We booked for day use only and the front desk gave us a early check in. That’s great! We could prepare in the room for my friend’s birthday.

The experience was awesome! Because of this awesome experience, I planned to stay in Wan Chai Novotel in the next month. Moreover, I will recommend your hotel to my friends in the future.

Anything is good, but I dont know why we cant sleep until 6am. I thought one of the reasons is the bed is old and lost the elastic.

the front desk, Yoko and Crystal, (sorry if I didn't spell their name correctly) helped me to solve Wifi problem promptly and nicely.

fast checkin and out, clean room

The overall experience is good, the room is spacious. As a four star hotel, I would prefer the washroom provides the cleansing cotton for ladies to remove make up. Also, the wifi in the gym room is not strong enough.

A one night stay during long weekend, efficient check in /check out, attentive staff from Fnb, front desk, concierge. Room are in good condition, very tidy, amenity is adequate, very spacious room than other Downtown Novotel in HK. Good value for money comparing to same class of hotel in the area.

The service by the hotel was excellent. We got a room that we asked for. Late checkout was granted due to our elite status. The only thing that was critical would be the noise from other rooms(poor soundproofing) and also the bar was closed so we don't get our welcome amenity of drinks vouchers.

Great hotel, great staff, delicious buffet dinner

The lunch buffet is a bit disappointed. The room doesn’t have the bathtub.

I have stayed in Novotel Hong Kong Nathan Road Kowloon for three months. The room is very spacious and value for money. It was a perfect stay and I can't wait to come back again ! Before I booked this hotel , I have spent long time to compare with different hotels as I was looking for a hotel to stay couples of month with some certain requirements. Ms. Joyce from Sales office had spent long time with me via phone call & WhatsApp to understand my needs and answered all the questions I had even I wasn't a real customer yet. She was very patient and I can felt that she really wanted to make my stay more pleasant even we didn't meet in person. It's also one of the reasons I chose Novotel instead of the other hotels. Front office staffs were very helpful and always provide me warm welcome when I approached reception. Special thanks to Cathy who upgraded the room for me on my birthday , Yoko who prepared the special decor in my room and gave me a bond farewell before check-out, also the Filipino Lady (Sorry, I didn't check your name tag) who always make me feel home every morning with her smiles. As a online store owner , I needed support from concierge team very much. They did a great job and made my work more easier. Much appreciated the hard work they have done for me. Staffs from the restaurant and housekeeping were very attentive and friendly. They remembered all my preferences and never disappointed me. I did enjoy my stay a lots. THANK YOU Novotel Hong Kong Nathan Road Kowloon !! See you again.

Very good. One thing to suggest: add one more bed side table

past 2 weeks of quarantine stay in Novotel was a great experience, the staff are nice and helpful, the service are delivered promtly right to our door. good joob!

I had a great stay during my stay in novotel nathan Road, the front office and house keeping team are so helpful and efficient . I would aslo like to thank to chibi, chin from fo dept. They both are so helpful and professional. The location of the hotel also good that we can also try so many nice food around the hotel.

I had a very enjoyable 14-night stay at the hotel from September 4 to 19, 2020. I was a little concerned about being confined in a room during my 2-week quarantine, but all my worries disappeared after talking to the check-in staff, who were very reassuring. The staff who checked me in was very courteous and helpful. The manager who was on duty patiently explained the quarantine protocol, and answered all my questions in the most friendly and professional manner. The room was bright, clean and spacious, with very big windows. The room was stocked with ample supply of bright white towels, shampoo, conditioner, soap, toothbrushes and toothpaste, extra bedding, tea bags, water, etc. The hotel staff was very quick to replenish any supplies I needed. I had someone deliver food to me twice a day, and the staff was very responsive and quick in bringing the food to my room. The AC and the thermostat in the room worked very well, and I had no problem adjusting it to whatever temperature I wanted. The bathroom was roomy, the shower was quite big, and the water pressure was great. In addition to the king size bed, the room also had a comfortable couch. The work desk was quite big, which was really nice as I needed to conduct work from my room. The internet connection was very fast, and I never had a problem with my computer or cell phone connection. My room faced a side street off Nathan Road, but I could barely hear the supposedly noisy traffic. The room was relatively sound-proof, as I could not hear my neighbors (unless someone talked in the hallway). The two-week quarantine went really fast, and I really enjoyed my stay. If I had to go through another 2 weeks of quarantine, I'll definitely come back to this hotel. The hotel is also conveniently located - within 5 minutes walk from Jordan MTR station, and lots of buses stop in the neighborhood. Although I did not order any food directly, I understand there are tons of takeout food choices around (many for delivery).