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Novotel Hong Kong Nathan Road Kowloon Hotel 4 stars

Customer review rating 4.4/5 8,123 reviews

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Novotel Hong Kong Nathan Road Kowloon
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+ 24 Services

Hotel extras

  • The only International 4-star hotel in Jordan Yau Ma Tei

  • 2-mins walk from Jordan MTR station, 3 MTR stops from Central, HKCEC & Ocean Park

  • Tsim Sha Tsui shopping areas and the Star Ferry are approx 10-25 mins walking distance

  • Michelin starred, Dim Sum & local cafes/restaurants are just streets away

  • Kowloon High Speed Rail, China HK Ferry to Macau approx 10 mins from hotel by car or minibus

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (nearby)
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Gift shop/newspaper shop
  • Porter
  • Concierge
Catering
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • MassagePaying
  • Babysitting on request
  • Outdoor tennis court (nearby)Paying
Business services
  • Web Corner on a Mac
  • Business centre
  • Copy/print service availablePaying

Hotel location

Novotel Hong Kong Nathan Road Kowloon

348 Nathan Road
Kowloon
 hong kong
hong kong sar, china

Tel: +85239658888

Fax: (+852)39658833

Check-in from 14h00

Check out up to 12h00

  • A21 CITYFLYER AIRPORT BUS :  A21 Stop no. 10

  • BUSES ON NATHAN ROAD :  Bus no.2/ Bus no Star Ferry Bus Terminus

  • JORDAN MTR STATION :  Tsuen Wan Jordan Station/B1/B2

  • By plane

    HK International Airport At 31km / 19 miles

  • By plane

    HONG KONG INTL AIRPORT At 30km / 18.64 miles

  • By boat

    China Hong Kong City At 2km / 1 miles

  • By boat

    Star Ferry At 1km / 1 miles

  • By train

    Hung Hom Railway At 2km / 1.24 miles

  • By train

    Hung Hom Station At 2km / 1 miles

GPS :22.307148, 114.171702

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. Our 389 room hotel offers 5 room types. Family rooms are now available for up to 4 adults and 2 children. Accommodation and buffet breakfast are free for up to two children under the age of 16 staying in the same room as their parents.

Superior Room with 1 King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with Twin Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 1 King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with Twin Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premier Room with 1 King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premier Room with Twin Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

THE SQUARE

Type of cuisine: International

The SQUARE Restaurant provides International and Asian style cuisines in a relaxing and cosy ambiance with emphasis on seafood and seasonal ingredients. Choose from breakfast, buffet lunch and dinner, or go for the a-la-carte menu for a lighter option.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TASCA BAR

Non contractual photo

Please be informed starting from 1 March, the bar will be closed until further notice.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Hong Kong Nathan Road Kowloon

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

8,123 reviews

tripadvisor

TripAdvisor Rating 4.0/5

5,851 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Novotel Hong Kong Nathan Road Kowloon

Customer review rating 3.5/5

Dominic Couples - 07/04/2021 Confirmed reviews ALL

Room size is average but clean. Good to have complimentary water/slippers replenished every day. We took breakfast and dinner buffet in the restuatrant. Food quality needs great improvement. The worst baguet I got in a French Restaurant. Anyway, we got a free upgrade to executive floor as silver members.

Customer review rating 4.5/5

Anonymous Solo - 04/04/2021 Confirmed reviews ALL

Very welcoming staff

Well located and clean rooms

Customer review rating 5.0/5

M L. Couples - 04/04/2021 Confirmed reviews ALL

Efficient and friendly FO staff, rooms are clean, spacious. A very good gym.

Convenient

Customer review rating 4.0/5

Anonymous Solo - 01/04/2021 Confirmed reviews ALL

Clean and quiet

Customer review rating 3.5/5

Anonymous Couples - 29/03/2021 Confirmed reviews ALL

The hotel and restaurant receptionist are polite and friendly

Dear Ms. C., Thank you for your loyalty and taking the time to complete a guest satisfaction questionnaire following your recent stay with us. I am delighted to hear that you enjoyed your stay; especially found our restaurant receptionist were polite and friendly who made your stay enjoyable. I will share your comments with my team who will be delighted to read such wonderful comments from our ALL - Silver member. I am sure that this feedback will serve as an encouragement to our staff members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcoming you back to Novotel on your next visit soon. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

Good service and delicious breakfast

Customer review rating 5.0/5

K Y. Families - 28/03/2021 Confirmed reviews ALL

The hotel responded guests’ emails quickly and positively. I was allocated to a quiet room on the top floor. They also granted me a late checkout as a loyal member of ACCOR. The breakfast is of a very high standard with a wide variety of fresh fruit and salad for selection. To conclude, it’s a very good stay with high value for money.

Dear Mr. Y., Thank you for your loyalty and taking the time to complete a guest satisfaction questionnaire following your recent stay with us. I am delighted to hear that you enjoyed your stay in all aspects; especially quite room, good service provided from our staff members, wide variety and selection of breakfast buffet. I will share your comments with my team who will be delighted to read such wonderful comments from our ALL - Gold member. I am sure that this feedback will serve as an encouragement to our staff members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcoming you back soon. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

Good stay

Customer review rating 4.5/5

Zac Solo - 27/03/2021 Confirmed reviews ALL

Staffs were friendly and I was appreciate that my room was upgraded.

Dear Mr. F., We very much appreciate your comments regarding your recent stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay, especially friendly staffs and room upgrade. I will share your comments with my team who will be delighted to read such wonderful comments from our valued guest. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you back to our hotel in the near future. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

Good stay

Customer review rating 4.5/5

Suki Couples - 24/03/2021 Confirmed reviews ALL

Very friendly and helpful Guest services staff

Dear Ms. L., Thank you for your loyalty and taking the time to complete a guest satisfaction questionnaire for your recent stay with us. I am happy to hear that you enjoyed your stay in all aspects; especially found our hotel staff members very friendly and helpful, who made your stay enjoyable. I will share your comments with my team who will be delighted to read such wonderful comments from our ALL - Silver member. I am sure that this feedback will serve as an encouragement to our staff members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcoming you back to in the near future. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

Well located good stay

Customer review rating 4.0/5

Chung Y. K. Couples - 21/03/2021 Confirmed reviews ALL

I am happy that there is free late check out until 2pm

Dear Ms. K., Thank you for your loyalty and taking the time to complete a guest satisfaction questionnaire following your recent stay with us. I am happy to hear that you enjoyed your stay; especially the good location and free late check-out offer. I will share your comments with my team who will be delighted to read such wonderful comments from our ALL - Silver member. I am sure that this feedback will serve as an encouragement to our staff members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcoming you back to in the near future. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

Overall great

Customer review rating 4.5/5

Peter Solo - 17/03/2021 Confirmed reviews ALL

Good location and spacious room

Dear Mr. T., Thank you for taking the time to tell us about your experience at the Novotel Hong Kong Nathan Road Kowloon. I am delighted to hear that you enjoyed your stay; especially the good location and spacious room. We would be sure to share your wonderful comments to motivate our staff to keep up with the good work. Thank you again for sharing your experience and we look forward to welcoming you back soon. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

good location, good service

Customer review rating 5.0/5

Calvin M. Couples - 16/03/2021 Confirmed reviews ALL

check in staff is very professional, the lovely things is the bathtub, size is fit for man, buffet dinner is excellent, love the oyster and crab, very juicy, will come next time.

Dear Mr. m., Thank you for taking the time to complete a guest satisfaction questionnaire following your recent stay with us. I am delighted to hear that you enjoyed your stay in all aspects; especially the good location, quality of dinner buffet and good service provided by our Receptionist. We would be sure to share your wonderful comments to motivate our staff to keep up with the good work. Thank you again for sharing your experience and we look forward to welcoming you back soon. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

Good location, convenient, overall good stay

Customer review rating 4.0/5

Becky C. Families - 16/03/2021 Confirmed reviews ALL

Except there are other guest smoke in the room. Can smell cigarettes smell come out from next door.

Dear Ms. C., We very much appreciate your comments regarding your recent stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your overall stay experience, especially the good location. I will share your comments with my team who will be delighted to read such wonderful comments from our valued guest. Your feedback about the smoke smell was well noted for improvement and please assured that our hotel is a smoking-free hotel and there is a smoking policy that smoking is prohibited in all hotel rooms and hotel’s public area. I immediate shared your feedback with our relevant Manager in order to ratify these issues to prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

Good stay

Customer review rating 5.0/5

Eric Business - 16/03/2021 Confirmed reviews ALL

I booked my room few hours before I checked in. I was grateful that my room was ready so quickly. Thank you for the free mini-bar. The check-in was so efficient. I really appreciated.

Dear Dr. H., Thank you for taking the time to complete a guest satisfaction questionnaire following your recent stay with us. I am delighted to hear that you enjoy the overall experience as usual; especially the efficient service provided from our staffs member and free mini-bar offer. I will share your comments with my team who will be delighted to read such wonderful comments from our ALL - Platinum member. I am sure that this feedback will serve as an encouragement to our staff members as we strive to continuously improve the quality of our services. On behalf of our entire team, once again we wish to thank you for your continuous support and look forward to welcoming you back to Novotel on your next Hong Kong visit. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

Good stay

Customer review rating 4.5/5

Gp Couples - 16/03/2021 Confirmed reviews ALL

It was a nice stay with good deal and clean room with sufficient space as compared to other hotels in HK. The location is convenient to take MTR or bus. The only improvement I would say is the TV seems a bit small, but it’s not a big deal.

Dear Ms. P., Thank you for taking time to complete a guest satisfaction questionnaire following your recent stay with us. I am delighted to hear that you enjoyed your stay; especially the cozy room and convenient location. We would be sure to share your wonderful comments to motivate our staff to keep up with their good work. Your feedback in regards the size of TV is well noted and appreciated, I have shared your feedback with our relevant team for further review to continuously improve the overall staying experience. Thank you again for sharing your experience and we look forward to welcoming you back in the near future. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

Great Location

Customer review rating 3.5/5

Ken L. Families - 07/03/2021 Confirmed reviews ALL

Regular Novotel standard, not surprised, however, unexpected the walk-in breakfast price is cheaper then I use the apps

Dear Mr. L., Thank you for your loyalty and taking the time to complete a guest satisfaction questionnaire following your recent stay with us. I am happy to hear you were in general satisfied with your stay and our great location; I will share your comments with my team who will be delighted to read such positive comments from our ALL – Accor Plus Silver member. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services. Your feedback about the breakfast price is well noted and appreciated, please be informed that as an Accor Plus member you can enjoy the dining discount offers up to 50% off in Asia. However, I will share your feedback with our staff members so that they can explain to our guest more clearly in order to avoid misunderstanding. Thank you again for sharing your experience and we look forward to welcoming you back in the near future. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

Good Value

Customer review rating 4.0/5

Keith L. Business - 05/03/2021 Confirmed reviews ALL

Convenient location, room cleaning needs to enhance, staff at restaurant lack of smile

Dear Mr. L., Thank you for your loyalty and taking the time to complete a guest satisfaction questionnaire following your recent stay with us. I am delighted to hear you were in general satisfied with your stay, especially our convenient location. I will share your comments with my team who will be delighted to read such wonderful comments from our ALL - Gold member. I am sure that this feedback will serve as an encouragement to our staff members as we strive to continuously improve the quality of our services. However, I am sorry to read that you felt there was lack of friendliness with your interactions with the staff at The Square restaurant, please accept our sincere apologies for such incident. Please be assured that the relevant team has been reminded to pay attention with pleasant smiles while serving our guests all the time. Moreover, your feedback about our room cleanliness for improvement is well noted and appreciated. On behalf of our entire team, once again we wish to thank you for your continuous support and look forward to welcoming you back to Novotel on your next visit soon. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

Good location and good service

Customer review rating 4.0/5

Tn Couples - 22/02/2021 Confirmed reviews ALL

NA

Dear Mr. N., Thank you for taking the time to tell us about your experience at the Novotel Hong Kong Nathan Road Kowloon. I am delighted to hear that you enjoyed your stay; especially the good location and good service provided from our staff members. We would be sure to share your wonderful comments to motivate our staff to keep up with the good work. Thank you again for sharing your experience and we look forward to welcoming you back soon. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

Pleasant stay

Customer review rating 5.0/5

Mick A. Solo - 22/02/2021 Confirmed reviews ALL

Booked for one night thru Accor website. Staff were very nice and friendly, especially Alfred in the reception who provided me a very smooth check-in experience, and Katherine in the reception who was very warm and welcoming and had a very great personality :) Would definitely stay in this hotel again next time due to its strategic location and also the staff members are very professional and friendly.

Dear Mr. A., Thank you for your loyalty and taking the time to complete a guest satisfaction questionnaire following your recent stay with us. I am delighted to hear that you enjoyed your stay experience and our convenient location, especially hotel staff members who were professional, friendly and welcoming from our Reception in particular Alfred and Katherine. I will share your comments with my team who will be delighted to read such wonderful comments from our ALL - Gold member. I am sure that this feedback will serve as an encouragement to our staff members as we strive to continuously improve the quality of our services. On behalf of our entire team, once again we wish to thank you for your continuous support and look forward to welcoming you back to Novotel on your next visit soon. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

Good location and cost is reasonable

Customer review rating 4.5/5

Yen Solo - 21/02/2021 Confirmed reviews ALL

Good

Dear Ms. C., Thank you for taking the time to tell us about your experience at the Novotel Hong Kong Nathan Road Kowloon. I am delighted to hear that you enjoyed your stay; especially the good location. We would be sure to share your wonderful comments to motivate our staff to keep up with the good work. Thank you again for sharing your experience and we look forward to welcoming you back soon. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

Well located, clean and tidy

Customer review rating 4.5/5

M L. Couples - 20/02/2021 Confirmed reviews ALL

Front desk is efficient and courteous. Room is spacious, clean, modern, quite new Gym I tried before is well equipped and spacious, clean

Dear Ms. L., Thank you for taking the time to tell us about your experience at the Novotel Hong Kong Nathan Road Kowloon. I am delighted to hear that you enjoyed your stay; especially the spacious room, well equipped Gym and good service provided from our front desk staff members. We would be sure to share your wonderful comments to motivate our staff to keep up with the good work. Thank you again for sharing your experience and we look forward to welcoming you back soon. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon

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