Description
Hotel extras
-
Thalasso Institute and Spa
-
Heated sea water course
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Direct access to the beach
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A 10-minute drive from the Saint-Raphaël TGV train station
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Close to the Esterel Massif for hiking
Our accommodation(s)
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Room
Classic Room facing the town with 1 double bed
- 2 pers. max
- Accessible room
Room
Classic city-oriented room, 2 single beds
- 2 pers. max
- 24 m² / 258 sq ft
- Bedding 2 x Single bed(s)
Room
Classic Room with port view and 1 double bed
- 2 pers. max
- Accessible room
Room
Classic room, Port view, 2 single beds
- 2 pers. max
- 24 m² / 258 sq ft
- Bedding 2 x Single bed(s)
Room
Classic Room facing the sea with 1 double bed
- 2 pers. max
- Accessible room
Room
Classic sea-facing room, 2 single beds
- 2 pers. max
- 24 m² / 258 sq ft
- Bedding 2 x Single bed(s)
Room
Privilege Room with port view and 1 double bed
- 2 pers. max
Page out of
Room
Classic Room facing the town with 1 double bed
- 2 pers. max
- Accessible room
Room
Classic Room with port view and 1 double bed
- 2 pers. max
- Accessible room
Room
Classic Room facing the sea with 1 double bed
- 2 pers. max
- Accessible room
Hotel location
Mercury Thalasso and Spa Port Frejus
16 Quai dei Caravello, Port-Fréjus Ouest
83600 FREJUS
France
GPS:43.420183, 6.746528
Access and transport
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TGV ST RAPHAEL
Railway station
Access: 4 km / 2.49 mi 40 min walk / 10 min drive
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Shuttle
Shuttle scheduled
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets welcome
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Meeting rooms
- 100% Non Smoking Property
- Car park
L'ALBA HERMES
L Ensouleia offers traditional and low calorie cuisine that takes all the colours and flavours of the Mediterranean to a higher level.
2 breakfasts
Wake up each morning to a delicious breakfast including a wide range of local specialties served in the restaurant.
2 pools
Fitness center
Thalasso
Meetings & Events
- Number of Meeting Room
- 3
- Surface of the largest room
- 78 m² / 839.584 sq ft
- Maximum seats capacity
- 80
- Maximum capacity for banquets
- 50
Our guest reviews
Relaxing enjoyable stay
Customer review rating 5.0/5
Suzanne P. Couples - Confirmed reviews ALL
Dear Suzanne P., Thank you very much for your positive feedback! We are delighted that you had a relaxing and enjoyable stay. It is a pleasure to know that our friendly and welcoming staff helped to make your stay even more enjoyable. We are pleased that you found everything in the hotel to be of a high standard and that you were able to enjoy a relaxing holiday in this beautiful part of France. The cleanliness of the rooms and the hotel is a priority for us, and we are pleased that this lived up to your expectations. Thank you again for your review and we look forward to welcoming you back soon for another relaxing and enjoyable experience!
Well located
Customer review rating 4.0/5
Neill T. Couples - Confirmed reviews ALL
Dear Neill T., Thank you for your feedback. We’re delighted to hear that the barman made your holiday enjoyable with his helpfulness and attentiveness. However, we’re very sorry to learn about the issue with bed bugs. This is certainly not the experience we want our guests to have. Bed bugs can be a serious problem, and we take such reports very seriously. Did you signale this problem at the reception.? Cause no other guest in this room ask us et we check the room and there is no bed bugs. We apologize for any discomfort this may have caused and will ensure that this issue is addressed promptly. Thank you for bringing it to our attention, and we hope to provide you with a better experience in the future.
Everything
Customer review rating 5.0/5
Sylvia O. Couples - Confirmed reviews ALL
Dear Sylvia Mary O., Thank you very much for your positive feedback! We are delighted to hear that you enjoyed your stay with us. 😊 Your satisfaction is our greatest reward and we hope to have the pleasure of welcoming you back again very soon.
Hotel is outdated, breakfast was poor, rooms not clean
Customer review rating 1.5/5
Rens K. Business - Confirmed reviews ALL
Dear Rens K., Thank you for taking the time to share your impressions. We are sorry to hear that your stay did not live up to your expectations. We take your comments very seriously and will take immediate action to improve the situation, We will review our cleaning protocol. We will review our breakfast offer to ensure a greater variety of products, as well as a sufficient supply of bread, yoghurts and fruit. We will also ensure that there are always enough plates available. You will find coffee makers in the privileged rooms. We look forward to welcoming you back and providing you with an enhanced experience.
After resolving some initial issues our stay was very comfortable and enjoyable.
Customer review rating 3.5/5
Graham H. Couples - Confirmed reviews ALL
Dear Graham H., Thank you for your feedback and for taking the time to share your experience. We apologise for the inconvenience you experienced on arrival. We understand how important it is to have a fridge in the room and we regret the delay in installing it. We will work to improve our responsiveness to avoid this type of situation in the future. With regard to the mattresses, we take note of your comment and will check their condition to ensure optimum comfort for our future guests. We are nevertheless delighted that, despite these initial problems, you found your stay comfortable and enjoyable. Your satisfaction is our priority and we hope to have the opportunity to welcome you again for a faultless experience.
In partnership with TripAdvisor
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