Mercury Thalasso and Spa Port Frejus

Name: Mercury Thalasso and Spa Port Frejus - ALL
Address: 16 Quai dei Caravello, Port-Fréjus Ouest, FREJUS, 83600, FR
Telephone: +33494525500
Rating: 3.8

Customer review rating (ALL Rating) 3.8/5 1,276 reviews

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16 Quai dei Caravello, Port-Fréjus Ouest, 83600 FREJUS, France

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Mercury Thalasso and Spa Port Frejus

Hotel for travellers looking for local and authentic experiences

The whole team will be pleased to see you and help you enjoy a relaxing stay in the Mediterranean sun. Our fully refurbished Thalasso Institute and Spa is open every day for seawater treatments, beauty treatments and massages.

Located on the seafront, with access to seasonal water activities (boats, jet ski, etc.), the hotel is also next to Base Nature with its fleet of sporting equipment. Explore Esterel or relive the history of Fréjus with its many Roman ruins. Be taken in by the beauty and diversity of our beaches, both wild and landscaped, and enjoy swimming in the Mediterranean.

Near Fréjus and Saint-Raphaël, Mercure Thalassa Port Fréjus lets you discover Provencal culture. Also take advantage of our location to relax on the beaches of Saint-Aygulf or Saint-Tropez.

Welcome, from the team at the Mercure Thalasso & Spa Port Frejus hotel. We have a great location by the sea, with a restaurant & bar, thalassotherapy center, and lots more... Come by and say hi.

Ludovic DEROBERT, Hotel Management

Hotel extras

Thalasso Institute and Spa
Heated sea water course
Direct access to the beach
A 10-minute drive from the Saint-Raphaël TGV train station
Close to the Esterel Massif for hiking

Our accommodation(s)

Room

Classic Room facing the town with 1 double bed

2 pers. max

Accessible room

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic city-oriented room, 2 single beds

2 pers. max
24 m² / 258 sq ft

Bedding 2 x Single bed(s)

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic Room with port view and 1 double bed

2 pers. max

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic room, Port view, 2 single beds

2 pers. max
24 m² / 258 sq ft

Bedding 2 x Single bed(s)

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic Room facing the sea with 1 double bed

2 pers. max

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic sea-facing room, 2 single beds

2 pers. max
24 m² / 258 sq ft

Bedding 2 x Single bed(s)

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege Room with port view and 1 double bed

2 pers. max

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercury Thalasso and Spa Port Frejus

16 Quai dei Caravello, Port-Fréjus Ouest
83600 FREJUS
France

GPS:43.420183, 6.746528

+33 4 94 52 55 00

+33 4 94 52 55 01

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property

Near the property

Car park

L'ALBA HERMES

L Ensouleia offers traditional and low calorie cuisine that takes all the colours and flavours of the Mediterranean to a higher level.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 78 m² / 839.584 sq ft
Maximum seats capacity: 80
Maximum capacity for banquets: 50

Find out more

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.8/5 1,276 reviews

TripAdvisor Rating 3.5/5 1,485 reviews

Great location but in need of refurb

Cannes73 3/29/2025 TripAdvisor review

Great location on the port of Frejus and friendly staff. The hotel however is in need of a refurbishment. Only one lift was functioning and the room and its bathroom was tired. No complimentary drinkable water in room, only available from minibar.

Thank you very much for sharing your experience at the hotel. We are delighted that you appreciated our privileged location on the port of Fréjus and the friendliness of our staff. We take note of your comments regarding the need for refurbishment. As noted at reception, our lifts are undergoing refurbishment, so only one is available. You also have the possibility of ordering room service in the evening or we also have drinks available at reception. We look forward to welcoming you back after our renovations to provide you with an even more enjoyable experience.

good stay

B. Business - 3/20/2025 Confirmed reviews ALL

nice place, nice city, friendly team

Monsieur, Nous vous remercions d\'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Monsieur, nos salutations distinguées.

Anonymous Business - 3/9/2025 Confirmed reviews ALL

Great front desk services (night and day) : very helpful and understandable

Thank you so much for your feedback! We\'re delighted to hear that our front desk services met your expectations and that our team was helpful and understanding. Making our guests feel supported is our top priority. We look forward to having you stay with us again!

Not to Accor hotel standard especially when you compare to similar hotel in Asia

Chris Couples - 3/6/2025 Confirmed reviews ALL

Garbage not empty for 2 days in a row Door left opened on balcony room for one entire day by cleaning people (room was on first floor and could be easily accessible by robbers Ammenities barely re-filled. Safe not working properly (battery in door keep falling since attached by tape....) Very far from standards expected from mercure hotel.

We are sincerely sorry to hear about the extremely disappointing experience you had during your stay. The issues you describe regarding the room cleanliness (garbage not emptied, door left open, amenities not replenished), and the malfunctioning safe are completely unacceptable and fall far below the standards we expect of a Mercure hotel. We are taking your feedback very seriously and will be conducting a thorough investigation into these matters. We will be addressing this with our housekeeping and maintenance teams immediately to prevent similar incidents from occurring. We understand your concerns about the security implications of the open balcony door, and we want to assure you that we are taking steps to improve our security protocols. We sincerely apologize for the inconvenience and distress this caused you

Anonymous Business - 2/19/2025 Confirmed reviews ALL

Excellent

Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Thalasso & Spa Port Frejus. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

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Web-users rating

Other web-users rate our hotel

552 reviews 8/10 Location
867 reviews 5.4/10 Room
910 reviews 6.4/10 Service
15 reviews 2.5/10 WiFi
342 reviews 3.5/10 Cleanliness
324 reviews 4.1/10 Food
310 reviews 6.5/10 Breakfast
205 reviews 3/10 Value

143 reviews 7.8/10 Location
287 reviews 5.1/10 Room
288 reviews 5.9/10 Service
117 reviews 3.2/10 Cleanliness
106 reviews 6.2/10 Breakfast
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101 reviews 3.7/10 Food
68 reviews 4.2/10 Amenities

59 reviews 7.8/10 Location
68 reviews 5.7/10 Room
97 reviews 6.3/10 Service
34 reviews 6.4/10 Breakfast
34 reviews 3.7/10 Food
30 reviews 4/10 Cleanliness
17 reviews 2.8/10 Value
12 reviews 4.4/10 Vibe

28 reviews 7.5/10 Location
53 reviews 4.8/10 Room
52 reviews 6.6/10 Service
16 reviews 4.1/10 Food
15 reviews 6.2/10 Breakfast
12 reviews 3.7/10 Cleanliness
10 reviews 4.1/10 Vibe
10 reviews 3.1/10 Value

18 reviews 8.2/10 Location
38 reviews 5.5/10 Room
59 reviews 6.9/10 Service
21 reviews 3.9/10 Food
15 reviews 3.9/10 Cleanliness
12 reviews 9.6/10 Beach
11 reviews 7.4/10 Wellness Area
11 reviews 6.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.