ibis Plzen 3 stars

Customer review rating (ALL Rating) 4.5/5 717 reviews

Best price
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Univerzitni 65, 30100 PLZEN, Czech Republic

Description

ALLSAFE approved hotel

Hotel extras

  • Free Wifi

  • Free parking, garden & hotel terrace

  • COVID-19 tests - public sampling point on site

  • Eat, sleep, meet under one roof in Plzen

  • Easy access from Germany - Prague motorway

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Plzen

Univerzitni 65
30100 PLZEN
Czech Republic

GPS:49.725279, 13.32734

Telephone
Fax +420 377 887 888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

The Ibis Kitchen is a modern and simple restaurant concept that offers quality gastronomy at an affordable price. You can taste our homemade cuisine or specialties from around the world or seasonal dishes in the pleasant informal atmosphere of Ibis hotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  717 reviews

TripAdvisor Rating  4.0/5  335 reviews

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Too bad that after 9.30 the inly food available are only toast!

Dear Mrs. S., On behalf of our team I would like to thank You for your positive feedback. I am happy to hear that you have enjoyed your stay in Ibis Plzen. However, I am sorry to hear that you could not choose from our menu for nightly orders, which includes basic snacks like paninis, vegetable salad, chips and desserts. However, I'm glad you used the assistance of our front desk and found an alternative solution. We hope we will see you again soon and we will do our best to ensure your next pleasant stay. With kind regards Valeria

Good stay and nice hotel

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I had a great experience at Ibis, room was nice and people were very nice! I have to say food was delicious.

Dear Jelena, We very much appreciate your comments regarding your stay at the ibis Plzen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pavlína, reception

Average

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Slow check in. Nothing special. Breakfast: some of the food empty f.e. firied eggs. Close to my destinaction but so far from everything.

Dear Mr. G., Thank you for taking the time to tell us about your experience at the ibis Plzen. I am sorry to hear that You hasn't been satisfied with our services. On behalf of our team I would like to apologize for any inconvenience caused. We appreciate Your comments and have already taken them into account. We always try to provide the best possible service and ensure the satisfaction of our customers. Your feedback will help us improve even more. We hope to have the opportunity to welcome you back in the future and improve your experience at out hotel. Best regards Valeria, reception

Acceptable

Customer review rating 3.5/5

Umut K. Business - Confirmed reviews ALL

Overall is fine but there are things to improve such as service quality (staff avoids contacting); long check-in processes; empty minibar (totally unacceptable). Hotel, rooms, bed, linens are clean.

Dear Umut, We very much appreciate your comments regarding your stay at the ibis Plzen. I am happy to hear that You have been satisfied with our rooms. However, I’m sorry to learn that your stay was a little below your expectation and our staff appeared unfriendly. Let me assure You that we have taken your comment into account and will make sure that the situation improves. Please allow me to respond to your comments regarding minibar and explain the misunderstanding that has arisen. Our rooms are equipped with refrigerators, which are only used to store and cool our guests' groceries, not as a minibar, for this purpose we have a non-stop bar in the lobby. Thank you in advance for your understanding. Once again, we are sorry for any issues caused and we hope to have an opportunity to accommodate you again in the future and provide you better service. With kind regards Valeria, reception

Normal stay

Customer review rating 3.0/5

Iliyan K. Families - Confirmed reviews ALL

It was quite slow the check in , the restaurant was not very good experience. The breakfast was good and the rooms were good

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Other web-users rate our hotel

  • 235 reviews 8.3/10 Location
  • 360 reviews 6.7/10 Room
  • 415 reviews 8.8/10 Service
  • 31 reviews 3.3/10 WiFi
  • 240 reviews 8.9/10 Breakfast
  • 184 reviews 7.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.