东莞旗峰山铂尔曼酒店及铂尔曼行政公寓

Before Covid I stayed at this hotel 3-4 days a month and was very happy with it. When I came to rebook I found it is no longer part of Pullman (or Accor Hotels) and has been rebranded 'Dongguan Qifengshan Hotel and Executive Apartments' which does not exactly trip off the tongue. I was concerned that is had been downgraded during Covid and was no longer of the same standard. I need not have worried - it has actually been upgraded - especially the breakfast area and offering. The staff were all excellent - professional, helpful and friendly - and spoke good English. There is a note at Reception explaining that they are transitioning from Pullman to another (un-decided brand) so the current hotel name is temporary. A hotel of this standard needs to be affiliated with a major brand - especially as they have no website or direct booking platform (hard to believe for a high end hotel). You have to call, email or use a 3rd party site to book (not easy as most sites still refer to Pullman and show it not available to book). Getting a direct booking platform must be a priority. It is 5 minute easy walk from the subway - which links to the DongGuan train station and directly to Hong Kong.

To summerize - a very good expirience. A nice clean luxuary hotel with a very good team. the team did all possible to support and help and Ms. Liz Zheng the marketing and Sales director did without requesting the extra mile to make stay nicer.

如果说目前体验过的五星级酒店中，这一家酒店的差可以说是排名在前十的，简直是非常糟糕的体验

因为酒店环境很好，经常会过来，酒店前台的服务一如既往的好，会提前给我准备好房间，要点赞，这次时间太紧，没有去游泳池，下次吧

住宿环境不错，安静！另健身房，游泳设施完善，健身设备希望能更多一点。另SPA方面，似乎相比服务质量，价格贵了。