Pullman Hotel & Pullman Living Dongguan Forum Hotel

Customer review rating 4.3/5 4,030 reviews

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Pullman Hotel & Pullman Living Dongguan Forum
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Hotel extras

  • As the first Pullman Living of Accor China, Pullman Living Dongguan Forum.

  • Outdoor swimming pool surrounded by beautiful Qifeng Mountain

  • Adjacent to Qi Feng Park, a place to relax in the greenery and nature.

  • 5-minute walk from the subway station with easy access to commercial district.

  • Splendid garden to host romantic outdoor wedding.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Hotel & Pullman Living Dongguan Forum

32 Dongcheng Zhong Road
Dongcheng District, Guangdong
P.R China
523129 dongguan
china

Tel: +8676923368888

Fax: (+86)76923368118

Check-in from 14h00

Check out up to 12h00

  • 32 Dongcheng Zhong Lu :  K4,27,K1,LG1 SaiGe Elect Mark

  • By plane

    SHENZHEN At 56km / 34.8 miles

  • By train

    CHANGPING RAILWAY At 30km / 18.64 miles

  • By train

    DONGGUAN CHANGPING STATION At 20km / 12.43 miles

  • By train

    DONGGUAN SHILONG At 20km / 12.43 miles

  • By train

    SHILONG RAILWAY At 20km / 12.43 miles

GPS :23.022345, 113.770471

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 6 Restaurants
  • 2 Bars
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 15 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
    • Business center with support staff
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 300 rooms
    • One room for people with reduced mobility
    • No family room
    • 4 connecting rooms
    • 104 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Entertainment
    • Karaoke
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Headphones
    • Plugs and converters available on desks
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Pullman Dongguan Forum
    • On site
    • Public
    • Parking opened 24/7
    • Parking with security service
Well-being
  • Indoor Swimming Pool
    • Covered
    • On site
  • Outdoor Swimming Pool
    • Outside
    • On site
  • Fitness Center
    • On site
    • Sauna room
Family
  • Services for children
    • Outdoor playground for children

Our accommodation(s)

All 260 spacious rooms and suites are fitted with up-to-date technologies, fashion décor and fine room linen and amenities to meet the need of modern business and leisure travelers.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 800

  • Maximum capacity: 620 people

  • Maximum banquet capacity: 380 people

Find out more

Our guest reviews for
Pullman Hotel & Pullman Living Dongguan Forum

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,030 reviews

TripAdvisor Rating 4.5/5

573 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Outdated

Customer review rating 2.0/5

Robert W. F. Solo - 12/10/2021 Confirmed reviews ALL

I booked my room in the hope op a weekend escape. But instead it was my worst nightmare. I looked forward to the one bedroom apartments in the so called “Annex”, only to find out that these rooms were built along noisy outside streets.

Dear Mr. F., Thank you for taking the time to tell us about your experience at the Pullman Hotel & Pullman Living Dongguan Forum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Hotel & Pullman Living Dongguan Forum

Well located

Customer review rating 3.5/5

Anonymous Solo - 30/09/2021 Confirmed reviews ALL

I was quite used to stay in your hotel, whenever I made my trip to DG, The hotel was well located, green and quiet surroundings, convenient with public transportation, close to the subway.

Dear Xin Hui D., Thank you for taking the time to tell us about your experience at the Pullman Hotel & Pullman Living Dongguan Forum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Hotel & Pullman Living Dongguan Forum
Customer review rating 5.0/5

Tanja Friends - 07/08/2021 Confirmed reviews ALL

I'm satisfied with everything, overall great experience. Hotel is providing everything that you need and workers there are polite and lovely.

Dear Ms. B., We very much appreciate your comments regarding your stay at the Pullman Hotel & Pullman Living Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Hotel & Pullman Living Dongguan Forum

Nice place

Customer review rating 4.5/5

Stevan A. Friends - 06/08/2021 Confirmed reviews ALL

We stayed only 3 nights, but it was really good. Hotel staff was really nice and pleasant to us. We felt really welcomed. :-)

Dear Mr. A., We very much appreciate your comments regarding your stay at the Pullman Hotel & Pullman Living Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Hotel & Pullman Living Dongguan Forum.

Family Getaway

Customer review rating 3.5/5

Norm Families - 02/08/2021 Confirmed reviews ALL

I've stayed at this particular Pullman at least 40 times over years and love coming back. This trip was meant to be a recharge weekend with our kids. Overall, our stay was good. We enjoyed the pools and have a comfortable suite room. We had an excellent foot massage in the newly renovated area as well. We had breakfast at the hotel but chose to eat elsewhere for other meals because generally speaking, the food was underwhelming. We love this property and with a few small improvements, this hotel could really be terrific.

Dear Norman Michael O., Thank you for taking the time to tell us about your experience at the Pullman Hotel & Pullman Living Dongguan Forum. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Hotel & Pullman Living Dongguan Forum

Well located

Customer review rating 3.5/5

Leon Families - 16/06/2021 Confirmed reviews ALL

Well located, friendly staff, quiet stay. Breakfast is under expected.

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Dongguan Forum

Mosquito issue

Customer review rating 2.5/5

S.,shang-po Business - 01/06/2021 Confirmed reviews ALL

I have found mosquito issue during the first 2 days in the room. Very disappointed. Please keep the door closed when the staff doing cleaning.

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Dongguan Forum

Staff ignored people smoking at the lobby

Customer review rating 4.0/5

Pangster67 Couples - 07/05/2021 Confirmed reviews ALL

While I was checking in there we two other men checking in next to me. They were smoking while checking in. I do not know about the smoking policy in your hotel but I did surely see a No Smoking sign on the wall of the lobby. What surprised me was not that these two men was not following the rules. The staff checking them in did not say a word to them about not to smoke in the lobby and continue to serve them. Their smoking did cause me to feel uncomfortable and my view on the hotel Star status.

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Dongguan Forum
Customer review rating 5.0/5

Anonymous Families - 24/04/2021 Confirmed reviews ALL

Big Surprise.Thank you for taking cake of my wife.

Dear Davidson, We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Duke thank you for praising, it inspires him very much. have a nice weekend. Sincerely,
Customer review rating 5.0/5

Anonymous Families - 23/04/2021 Confirmed reviews ALL

It is a wonderful trip.Nice view .Nice food.Nice people.especially the front desk,their smiles was very beautiful.

Dear Kate Frances A., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Harrison say best regards to you and your family, looking forward to see you next time. Sincerely, Nola Lu

Ordinary day with ordinary stay

Customer review rating 2.5/5

C. Business - 22/04/2021 Confirmed reviews ALL

Just standard stay of two nights for business trip, did not spend too much time in hotel. No like nor dislike to tell, but the only thing I mind about the quality of breakfast is not favorable, Very few choices With low quality of food.

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Short but reassuringly safe

Customer review rating 5.0/5

Anonymous Business - 16/04/2021 Confirmed reviews ALL

I have stayed at the hotel on numerous occasions and the reception is always welcoming by the staff. The hotel was unusually quiet compared to previous visits, but that was to be expected. Cleanliness of the room was very good. And staff went out of their way to ensure there were no worries about whether or not the hotel was safe.

Dear Kevin David L., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, just right.

Customer review rating 3.5/5

Robbie Business - 11/03/2021 Confirmed reviews ALL

I had a nice stay at the Pullman Dong Guan. As a foreigner it’s an easy choice, the staff speak English, the rooms are nice and clean, the breakfast is international enough to get a good meal and the setting of the hotel is peaceful. I recommend it for mid level business needs.

Dear Mr. F., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great Stay

Customer review rating 4.5/5

Umesh M. Solo - 07/12/2020 Confirmed reviews ALL

After a long lock-down, good to be back, Harrison at Check in was super nice and super efficient, Thank you for all the pleasant memories, looking forward to a return stay hopefully soon.

very nice stay

Customer review rating 5.0/5

James Business - 07/12/2020 Confirmed reviews ALL

Was nice to see friendly/familiar faces after not being able to travel for about a year.

Ability to accept change

Customer review rating 5.0/5

Michael Business - 24/11/2020 Confirmed reviews ALL

I booked the room via trip.com. I mistakenly put in the wrong night. After I realized it I tried to make a change. Trip.com informed me that the hotel accepted the change. Even though the booking was nonrefundable. I appreciate the hotel accepting the change so I didn’t lose 100 dollar.

Well located, nice scenery, good restaurants, and professsionl staff

Customer review rating 5.0/5

Elliot M. C. 陈. Solo - 12/11/2020 Confirmed reviews ALL

I reserved an executive room at the Pullman Forum Dongguan, while I was checking in I noticed there were not many guests and requested an upgrade from Leo who was working at the front desk. He asked me to wait a few minutes while he checked the occupations at the hotel and a few minutes later he said no problem, he can upgrade me to a better room. I then went to the Chinese restaurant for a dim sum lunch which was okay, not the best be was good. We then had dinner at the Japanese restaurant at the hotel because it was close by but found out that the prices at the Japanese restaurant's prices were a bit on the high side for similar restaurants not in the hotel compound. Anyway, we had a nice meal there. The next morning I had a light breakfast at the downstairs buffet restaurant but found that the items like bacon and eggs were already cooked and dry. Eggs should be cooked to order and the Juice bar could have had more juice in the containers which would make it look more generous. I had some congee but it did not have all the condiments, like pork strips, Pei Dan, pickled preserved radish, etc. Overall, I was not hungry that early in the morning and did not expect breakfast to overwhelm me. I just want to point out that Leo was very professional while he was on duty, he was not only working at the front desk but also at the front door to help guest go where they needed to go. He would call taxis upon your request and recommend where to go if you are only visiting Dongguan. Hope the next time I come to Dongguan Pullman, Leo will still be there and the hotel is near the bar street and the park next door. I enjoyed my stay at the Pullman just like I did in HK and Hangzhou. I did not reserve my rooms with the Accor hotels in Hangzhou but I now know to reserve with the hotel directly if they can put in free cancellation options because things always change with the flights and a guest's schedule. Totally will stay with Pullman wherever I go from now on if they have an Accor hotel in that city.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We attached importance to your feedback about food and welcome drink. Your feedback is very clear, it is easier for us to improve it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nola Lu Guest Experience Manager

Great service (Professional) and very clean hotel to stay in.

TripAdvisor rating 5.0/5

Michael_hk1 08/11/2020 TripAdvisor review

I had a very good experience with Pullman Forum Hotel in Dongguan. Leo at the front desk was very professional and helpful. I asked for an upgrade and since the hotel was not really full and Leo gave me the upgrade since I am a member of the Accor Hotels Group and I really appreciated that, it made my stay very enjoyable. I also ate in most of the restaurants at the hotel, Japanese, Chinese and the buffet breakfast every morning was pretty good. I would stay at this hotel again definitely when I am in Dongguan again and hope Leo will still be there.

Dear Guest, We really appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that your feedback would be a great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Nice Hotel, Starting to get outdated, more english speaking workers needed

TripAdvisor rating 4.0/5

B8938AHhugom Business - 20/01/2020 TripAdvisor review

Overall no real complaints, trusted hotel, helpful when needed. I've been to this hotel 3 times and now i'm starting to feel like this place needs to be remodeled and made to look more modern. Service is nice but i sometimes have a hard time communicating as there can be a lack of english speaking workers and also my lack of mandarin. Main Bar area is large which is great for big groups, you feel really comfortable and i've always had someone approach me within 2 minutes. Overall nice hotel, breakfast is great! and the foot message is awesome, I believe I only paid $15 USD for 1 hour in a private room, it was great!

Dear Massimo Zilio, Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. I am sorry about the English communication, please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to enhance staff‘s English skills and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Manager

Dongguan Pullman stay

TripAdvisor rating 5.0/5

whatifandif Business - 14/01/2020 TripAdvisor review

I always enjoy the surroundings of Dongguan Pullman with easy access to restaurants and bars. The only issue is that they do have thin walls so having a quite neighbor around is important. Staffs at reception are always welcoming.

Dear Guest, Thank you for taking time to tell us your experience at Pullman Dongguan Forum. It is appreciated to hear your satisfaction with the surroundings and the service. I will share your positive feedback with our team and I convince that each one of them will be inspired. At Pullman, we strive to provide superior service to every guest. Therefore, your comment is very important to us. Thank you again and look forward to your next visit. Sincerely, Hotel Manager

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