Pullman Dongguan Forum Hotel

The room was comfortable and clean and the staff friendly but overall I felt that the levels of service had declined from previous stays. The lack of the VPN was disappointing and the breakfast seemed to lack a number of choices reduced numbers of cereals and no oatmeal. Also getting served at breakfast seemed harder.

I like the room, i like the service at the reception. I don't like the buffet. I was sick one night after eating at the buffet. Ii requested a vegetarian tomato spaghetti and i got pork in the tomatoes sauce.

Spent 2 nights, overall experience was ok. I really liked the location, close to the park and downtown. Room was nice, except for the strong bad smell (sewage smell?) coming from the bathroom but affecting the whole room.

Nice hotel & stay. Terrible, terrible internet!

Overall it was excellent. I have found the staff to be courteous, helpful and accommodating.

Nice room, good bar and pub. Breakfast is amazing.

Thank you again, great service, quick check in and check outs, special thanks to Chris, Jemma and Lily at Front desk for their friendly and efficient service!

Great swimming pools Average food and beverage Good room

Reception staff is always warm and friendly to welcome me back. Thank you for the quick check in and out experience with the receptionist man who always help me when I arrive. I should have remembered his name next time.

I have stayed at the Pullman Forum many times now and what I love most is the location next to Qifeng Park where I like to go running each morning before a long day packed with factory visits. The rooms are nice and the hotel is clean. The breakfast is great and the gym facilities and pool good too.

I was comfortable during my stay. However, my shower would not drain properly and I had made several inquiries over several days to have it fixed and it was never permanently fixed. I was very frustrated about this and the hotel's lack of urgency in seeing that it was fixed. After returning to my room one evening my bathroom smelled of cigarettes even though i was in a non smoking room. My only assumption is that the technician trying to fix my shower was smoking while working. I was very disappointed with this.

I stay regularly at this hotel and use it due to its location and being an accor hotel. But it is starting to feel dated and is not being improved. The internet is appalling. I can't work in the evenings or do personal transactions. The hotel now has no cash point (AMT) The room menus have not been updated. Bathrooms have some damages, ie sinks marked or cracked and have not been repaired.

Give your staff better instructions : BREAKFAST in mess-tin- is not always warm but almost cold Why ? MOST of your LOCAL Chinese customers do not closed the mess-in lid

Good and solid. Missing out on gastronomy which is not really that good. Hotel bar is ok. Pricing on drinks (Bar and Carmen's) is horrendous and way out of bounds, service could surely be improved as well as service staffs english skills. Breakfast is fully satisfactory. Room is fine and spacious, clean and tidy. After dinner at Giovanni's (with acceptable quality in general), a colleague had food poisoning with a emergency-visit at hospital as consequence. This increased doubts on F&B quality drastically. A plus and compliment to concierge Hector who was a great help with fluent english and a very helpful mindset in this emergency situation.

Great