Pullman Hotel & Pullman Living Dongguan Forum

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Pullman Hotel & Pullman Living Dongguan Forum

Customer review rating (ALL Rating) 4.6/5 267 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • As the first Pullman Living of Accor China, Pullman Living Dongguan Forum.

  • Outdoor swimming pool surrounded by beautiful Qifeng Mountain

  • Adjacent to Qi Feng Park, a place to relax in the greenery and nature.

  • 5-minute walk from the subway station with easy access to commercial district.

  • Splendid garden to host romantic outdoor wedding.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Hotel & Pullman Living Dongguan Forum

32 Dongcheng Zhong Road, Dongcheng District, Guangdong, P.R China
523129 DONGGUAN
China

Telephone +86 769 2336 8888

Fax +86 769 2336 7777

Contact email

  • 32 Dongcheng Zhong Lu:  K4,27,K1,LG1 SaiGe Elect Mark

  • By plane

    SHENZHEN At 56km / 34 miles

  • By train

    CHANGPING RAILWAY At 30km / 18 miles

  • By train

    DONGGUAN CHANGPING STATION At 20km / 12 miles

  • By train

    DONGGUAN SHILONG At 20km / 12 miles

  • By train

    SHILONG RAILWAY At 20km / 12 miles

GPS:23.022345, 113.770471

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

All 260 spacious rooms and suites are fitted with up-to-date technologies, fashion décor and fine room linen and amenities to meet the need of modern business and leisure travelers.

Our guest reviews

Our guest reviews for
Pullman Hotel & Pullman Living Dongguan Forum

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  267 reviews

TripAdvisor Rating  4.5/5  573 reviews

Very accommodating

Customer review rating 5.0/5

Bp Business - Confirmed reviews ALL

Excellent customer service and very accommodating staff…

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Due to Spring Festival, the breakfast selection was very limited, I had to ask some fruits. Good response from hotel Team, bravo!

Dear Mr. Ruben U., Thank you for taking the time to tell us about your experience at the Pullman Hotel & Pullman Living Dongguan Forum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Hotel & Pullman Living Dongguan Forum

Good stay, "OK" located

Customer review rating 4.0/5

Evan W. Y. Business - Confirmed reviews ALL

Good environment and excellent experiments of sleeping. Breakfast was ok but expect of further improvements.

尊敬的 Mr. W.： 十分感谢您花时间告诉我们有关您在 Pullman Hotel & Pullman Living Dongguan Forum 的体验。 您提到的早餐提供希望更好，我已经与餐饮总监沟通，我们将做出进一步的改善。 非常感谢您向我们告知您的担忧，希望在不久的将来有机会为您奉上更好的服务。 谨启 宾客体验经理 Nola

Noisy apartment

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

During room renovation, Inhad to stay in one appartment at annexe building. Very nicely decorated, but looking to main road, extremly noisy and the bedroom has no windows, feeling no good. Stayed 2 nights and left. I use this hitel since 2014 because no noise, I will not come back until room renovation completed.

Dear Ruben U., Thank you for taking the time to tell us about your experience at the Pullman Hotel & Pullman Living Dongguan Forum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Hotel & Pullman Living Dongguan Forum

Outdated

Customer review rating 2.0/5

Robert W. F. Solo - Confirmed reviews ALL

I booked my room in the hope op a weekend escape. But instead it was my worst nightmare. I looked forward to the one bedroom apartments in the so called “Annex”, only to find out that these rooms were built along noisy outside streets.

Dear Mr. F., Thank you for taking the time to tell us about your experience at the Pullman Hotel & Pullman Living Dongguan Forum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Hotel & Pullman Living Dongguan Forum

Well located

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

I was quite used to stay in your hotel, whenever I made my trip to DG, The hotel was well located, green and quiet surroundings, convenient with public transportation, close to the subway.

Dear Xin Hui D., Thank you for taking the time to tell us about your experience at the Pullman Hotel & Pullman Living Dongguan Forum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Hotel & Pullman Living Dongguan Forum

Customer review rating 5.0/5

Tanja Friends - Confirmed reviews ALL

I'm satisfied with everything, overall great experience. Hotel is providing everything that you need and workers there are polite and lovely.

Dear Ms. B., We very much appreciate your comments regarding your stay at the Pullman Hotel & Pullman Living Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Hotel & Pullman Living Dongguan Forum

Nice place

Customer review rating 4.5/5

Stevan A. Friends - Confirmed reviews ALL

We stayed only 3 nights, but it was really good. Hotel staff was really nice and pleasant to us. We felt really welcomed. :-)

Dear Mr. A., We very much appreciate your comments regarding your stay at the Pullman Hotel & Pullman Living Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Hotel & Pullman Living Dongguan Forum.

Family Getaway

Customer review rating 3.5/5

Norm Families - Confirmed reviews ALL

I've stayed at this particular Pullman at least 40 times over years and love coming back. This trip was meant to be a recharge weekend with our kids. Overall, our stay was good. We enjoyed the pools and have a comfortable suite room. We had an excellent foot massage in the newly renovated area as well. We had breakfast at the hotel but chose to eat elsewhere for other meals because generally speaking, the food was underwhelming. We love this property and with a few small improvements, this hotel could really be terrific.

Dear Norman Michael O., Thank you for taking the time to tell us about your experience at the Pullman Hotel & Pullman Living Dongguan Forum. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Hotel & Pullman Living Dongguan Forum

Well located

Customer review rating 3.5/5

Leon Families - Confirmed reviews ALL

Well located, friendly staff, quiet stay. Breakfast is under expected.

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Dongguan Forum

Mosquito issue

Customer review rating 2.5/5

S.,shang-po Business - Confirmed reviews ALL

I have found mosquito issue during the first 2 days in the room. Very disappointed. Please keep the door closed when the staff doing cleaning.

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Dongguan Forum

Staff ignored people smoking at the lobby

Customer review rating 4.0/5

Pangster67 Couples - Confirmed reviews ALL

While I was checking in there we two other men checking in next to me. They were smoking while checking in. I do not know about the smoking policy in your hotel but I did surely see a No Smoking sign on the wall of the lobby. What surprised me was not that these two men was not following the rules. The staff checking them in did not say a word to them about not to smoke in the lobby and continue to serve them. Their smoking did cause me to feel uncomfortable and my view on the hotel Star status.

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Dongguan Forum

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Big Surprise.Thank you for taking cake of my wife.

Dear Davidson, We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Duke thank you for praising, it inspires him very much. have a nice weekend. Sincerely,

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

It is a wonderful trip.Nice view .Nice food.Nice people.especially the front desk,their smiles was very beautiful.

Dear Kate Frances A., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Harrison say best regards to you and your family, looking forward to see you next time. Sincerely, Nola Lu

Ordinary day with ordinary stay

Customer review rating 2.5/5

C. Business - Confirmed reviews ALL

Just standard stay of two nights for business trip, did not spend too much time in hotel. No like nor dislike to tell, but the only thing I mind about the quality of breakfast is not favorable, Very few choices With low quality of food.

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Short but reassuringly safe

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I have stayed at the hotel on numerous occasions and the reception is always welcoming by the staff. The hotel was unusually quiet compared to previous visits, but that was to be expected. Cleanliness of the room was very good. And staff went out of their way to ensure there were no worries about whether or not the hotel was safe.

Dear Kevin David L., We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, just right.

Customer review rating 3.5/5

Robbie Business - Confirmed reviews ALL

I had a nice stay at the Pullman Dong Guan. As a foreigner it’s an easy choice, the staff speak English, the rooms are nice and clean, the breakfast is international enough to get a good meal and the setting of the hotel is peaceful. I recommend it for mid level business needs.

Dear Mr. F., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great Stay

Customer review rating 4.5/5

Umesh M. Solo - Confirmed reviews ALL

After a long lock-down, good to be back, Harrison at Check in was super nice and super efficient, Thank you for all the pleasant memories, looking forward to a return stay hopefully soon.

Great service (Professional) and very clean hotel to stay in.

TripAdvisor rating 5.0/5

Michael_hk1 TripAdvisor review

I had a very good experience with Pullman Forum Hotel in Dongguan. Leo at the front desk was very professional and helpful. I asked for an upgrade and since the hotel was not really full and Leo gave me the upgrade since I am a member of the Accor Hotels Group and I really appreciated that, it made my stay very enjoyable. I also ate in most of the restaurants at the hotel, Japanese, Chinese and the buffet breakfast every morning was pretty good. I would stay at this hotel again definitely when I am in Dongguan again and hope Leo will still be there.

Dear Guest, We really appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that your feedback would be a great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Nice Hotel, Starting to get outdated, more english speaking workers needed

TripAdvisor rating 4.0/5

B8938AHhugom Business - TripAdvisor review

Overall no real complaints, trusted hotel, helpful when needed. I've been to this hotel 3 times and now i'm starting to feel like this place needs to be remodeled and made to look more modern. Service is nice but i sometimes have a hard time communicating as there can be a lack of english speaking workers and also my lack of mandarin. Main Bar area is large which is great for big groups, you feel really comfortable and i've always had someone approach me within 2 minutes. Overall nice hotel, breakfast is great! and the foot message is awesome, I believe I only paid $15 USD for 1 hour in a private room, it was great!

Dear Massimo Zilio, Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. I am sorry about the English communication, please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to enhance staff‘s English skills and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Manager

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