Our flight had been cancelled so we booked a room quickly via Booking.com. The room was large with a sofa, large TV & fridge. Tea and coffee was available in Reception free of charge. It was easy to get to the hotel from the airport with the local bus and check-in was smooth. For the price however the room felt like it wasn't good value. The bed sheets felt cheap and made a lot noise when you moved and the toilet smelt strongly of urine which we reported to Reception. We ate in the bar where the food, drink and service were all excellent. Shame the menu had such limited vegetarian options though (soup and a Caesar salad) Breakfast at 24 euros each was nice but very expensive and the music was too loud in the restaurant throughout breakfast which didn't make it a comfortable place to spend too long.

The hotel is nice, but there are some setbacks. The hotel restaurant is too expensive and has very few choices. Transportation to and from the hotel is terrible for an airport hotel. The S-bahn is a long walk and the bus that stopped by the hotel was extremely busy making it hard for people with bags. This hotel needs a shuttle and better food options to make it a 10!

Surprised that there weren’t any sheets for the pullout couch- however bedding was brought up. No wash clothes either

I was satisfied with my stay but the check-in process was very slow and there was a queue of people but only one person was working on the check-in desk. It was particularly frustrating as it was late at night and I have already completed the online check-in process for myself.

the sole issue I have is one of communication. The website notes a shuttle is available from the Munich airport... but it is not. While waiting for the shuttle, i called the hotel multiple times and never had a person pick up the phone. finally, i took a cab. the money for the cab is not an issue... the lack of someone answering the phone is what keeps my rating from being a 9.