ibis Lagos Airport 3 stars

Customer review rating (ALL Rating) 3.8/5 267 reviews

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Description

Hotel extras

  • Proximity to the local and international airport

  • International Brand

  • Perfect for business and leisure

  • Meeting Facilities

  • Free WiFi

Our accommodation(s)

Room

Standard Room with 1 double bed

  • 2 pers. max
  • 8 / 86 sq ft
  • Bedding 188 x Queen size bed(s)
  • Views: Pool side or City View

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Hotel location

ibis Lagos Airport

Murtala Mohamed Intl, Airport Road, AJAO ESTATE
234 LAGOS
Nigeria

GPS:6.549444, 3.333889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

OOPEN PASTA & GRILL

Non contractual photo

The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  267 reviews

TripAdvisor Rating  3.0/5  479 reviews

10

Customer review rating 5.0/5

Engineer M. Business - Confirmed reviews ALL

wonderful, and beautiful experience ❤️

Dear Mr M., Thank you for your positive review of our Hotel! We appreciate your feedback. We hope to have the pleasure of welcoming you back to ibis Lagos Airport in the future. Please don't hesitate to reach out if you have any questions or need assistance with your next stay. Yours Sincerely, Ibis Lagos Airport Management

Great stay

Customer review rating 5.0/5

Dami O. Solo - Confirmed reviews ALL

The staff are awesome, the rooms are very neat and the meals are great

Dear Mr O., Thank you for your positive review of our Hotel! We appreciate your feedback. We hope to have the pleasure of welcoming you back to ibis Lagos Airport in the future. Please don't hesitate to reach out if you have any questions or need assistance with your next stay. Yours Sincerely, Ibis Lagos Airport Management

GOOD LOCATION

Customer review rating 4.5/5

I D. A. Solo - Confirmed reviews ALL

sactisfying..close to airport,good variety of food during breakfast

Dear Mr A., Thank you for your positive review of our Hotel! We appreciate your feedback. We hope to have the pleasure of welcoming you back to ibis Lagos Airport in the future. Please don't hesitate to reach out if you have any questions or need assistance with your next stay. Yours Sincerely, Ibis Lagos Airport Management

Good location

Customer review rating 1.0/5

Ademok Business - Confirmed reviews ALL

Reception is awesome. The rooms are not well maintained. The air dryer extension was removed. I was taking a shower ,the water was not draining. I was in the pool of dirty water. The bathroom was flooded. The TV was snowy, only 3 or 4 channels

Dear Mr Ademok, Thank you for taking the time to share your experience during your stay at Ibis Lagos Airport. We are pleased to hear that you found our reception team awesome, your kind words will certainly motivate them to continue providing excellent service. However, we deeply regret the inconveniences you faced with the room facilities. This is not the standard of experience we strive to deliver to our valued guests. Please accept my sincerest apologies for the issues with the hairdryer, the bathroom drainage and the limited TV channels. Your feedback is invaluable in helping us improve. We have shared your concerns with our maintenance and housekeeping teams to ensure immediate action is taken to resolve these issues and prevent a re-ocurrence. We are committed to ensuring that all our rooms are well-maintained and comfortable for our guests. Your experience does not reflect the high standards we aim for and we would love the opportunity to make it right. If you could provide your stay details (e.g., room number and dates), it would help us address the matter more thoroughly. Thank you for bringing this to our attention. We hope to welcome you back in the near future and offer you a more enjoyable stay. Yours Sincerely, Ibis Lagos Airport Management.

Poor.

Customer review rating 2.0/5

Adam Solo - Confirmed reviews ALL

The food wasnt great. I ate fried rice with grilled chicken. There wasn’t any other time of meat available. When I wanted my clothes ironed, i was asked to take them all the way downstairs where i stood waiting before anyone attended to me because you had only two staff at the reception and they are always busy

Dear Mr Adam, Thank you for sharing your experience during your stay at Ibis Lagos Airport Hotel. We sincerely apologize that we did not meet your expectations and we appreciate you bringing these matters to our attention. Regarding your dining experience, we are sorry the food options did not meet your preferences. We strive to offer a variety of meal options, and we will ensure your feedback is shared with our kitchen team to improve the quality and variety of our menu. We also regret the inconvenience you faced with the ironing service. Having to bring your clothes downstairs and wait without prompt attention is not the standard we aim to uphold. We have addressed this with our team to ensure we have better support and quicker response times for guests in the future. Your comfort and satisfaction are our priorities and we are committed to improving based on your valuable feedback. We would love the opportunity to welcome you back and provide you with a much better experience. Thank you once again for staying with us and for helping us improve. Best regards, Ibis Lagos Airport Management.

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Other web-users rate our hotel

  • 182 reviews 9.6/10 Location
  • 346 reviews 2.7/10 Room
  • 335 reviews 7.3/10 Service
  • 30 reviews 1.7/10 WiFi
  • 153 reviews 2/10 Cleanliness
  • 110 reviews 3.3/10 Comfort
  • 108 reviews 2.4/10 Amenities
  • 105 reviews 8.7/10 Breakfast

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