ibis Lagos Airport Hotel 3 stars

Very fantastic experience!!!! From the the comfort of the room to the breakfast and the pizza were wonderful.

I love the hotel and the room services but I couldn’t reach the kitchen directly from the intercom provided in the room, I had to call the front desk before they linked me up with kitchen. Then the food(Ogbono soup) I requested for was not available so I had to go outside and get it. That gave me more stress after having a stressful day already. Please improve on your kitchen services

Room was dirty, phone not working, had to keep going down every time I needed to contact reception or anything. Facility looks old and worn out. Below standard

First, the hotel premises is in bad condition., unkept premises and visibly worn out interior. Fo the three nights I sepnt in the hotel, the key cards stopped working on the first nihhts and was never fixed until I left. Imagine a situation where hotel staff would accompany guests to their rooms in turns to open their doors. Services were horrible. No phone directory in my room to call for services. I co.plained to reception and was advised to call reception for any services. So, I had a guest and called reception to place order for food. Reception assured that F&B would call me back for my order. Well, after about three hours and three more calls to reception, no call came from F&B and my guest left without eating. That was the height of it. I had to check out the next day. I kept wondering how this hotel is part of the IBIS chain and manage to run such horribly.

Hotel is dated, room service is awful

OK. But i noticed that my last stay at the hotel was not recorded. We checked in on 20th Dec and checked out 24th Dec 2020.

Very bad one. Very poor. Dirty bed sheets. Bad food for dinner.

Portable, clean. Breakfast was awesome

Homely as always.

The general experience was good; but punctuated with extremely poor client/customer relations especially by staff in the bar/restaurant who rarely attended to orders and were primarily self absorbed and uninterested. So so poor at the bar/restaurant

It was like other ones had stayed before , neat environment More efforts need to be put by the house keepers in ensuring all items due are placed and not for guests calling (severally) before supplied

I requested for a room change and got attended to immediately. I will stay there again

Allocated room not clean properly.staff behavior not applicable. Food quality and taste not up to the mark.

Excellent and acceptably

I had your bar and kitchen a lot of times before they brought my orders to my room. Even the dinner I ordered was not brought to my room so I slept hungry