Novotel Taipei Taoyuan International Airport

Novotel Taipei Taoyuan International Airport 5 stars

Customer review rating (ALL Rating) 4.3/5 708 reviews

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Hotel extras

  • Free WiFi, LCD TV, iPod® dock, Minimum check-in age is 20 years old

  • Free Shuttle Service To/From the Taoyuan International Airport

  • 24-hour fitness centre, indoor pool, jacuzzi, steam room and sauna

  • Western and Chinese restaurants, Bars, Grand ballroom and 5 versatile spaces.

  • Airport MRT direct running between hotel and Taoyuan Airport Terminals

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Taipei Taoyuan International Airport

No. 1-1, Hangzhan South Rd., Dayuan District, Taoyuan City
337041 TAOYUAN CITY
Taiwan, China

  • TAOYUAN METRO:  Airport MRT line A14a

  • HIGHWAY NUMBER 1:  AIRPORT EXIT

  • TAIWAN HIGH SPEED RAIL:  Transit for MRT Chingpu

  • By plane

    TAOYUAN AIRPORT At 1km / 0.62 miles - Shuttle free

GPS:25.068305, 121.221305

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  708 reviews

TripAdvisor Rating  4.0/5  2,341 reviews

Good stay

Customer review rating 4.0/5

Mark Families - Confirmed reviews ALL

Good stay with nice playing area for kids

Very comfortable place.

Customer review rating 5.0/5

Marconi T. Business - Confirmed reviews ALL

Very professional, and comfortable place. Quite match to business need as well.

Dear Mr. T., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nakita Shen General Manager

Customer review rating 1.0/5

H. Business - Confirmed reviews ALL

房務打掃不確實 第一間發現問題後換房後又發生同樣打掃不確實問題,但是時間已晚故就沒打算再換房了 the room clean need to be prove a lot, once check in for the first room found out the room not clean, so duty manager offer another room, however the room is still not clean. since its already late at night, so refuse to change other room so the room clean need to be improve.

尊敬的 洪先生您好, 十分感謝您花時間告訴我們有關您在 Novotel Taipei Taoyuan International Airport 的體驗。很遺憾未能達到您的期望,請允許我向您表達我最誠摯的歉意。 在 Novotel,我們孜孜以求,不斷改進,希望能向每一位客戶提供高水準的體驗,因此您的反應,對於我們十分重要。當天的問題我們也已經針對清潔客房的人員及檢查的主管進行懲處,並重新再給予培訓。以後也會更加要求員工清潔的品質及增加檢查的頻率。 非常感謝您向我們告知您的困擾,希望在不久的將來有機會為您奉上更好的服務。 謹啟 Nakita Shen 總經理

Relaxed holiday

Customer review rating 4.5/5

Erica Families - Confirmed reviews ALL

Kids had fun at pool n other amenities.

Dear Erica, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nakita Shen General Manager

Excellent

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

After an unexpected flight cancellation the staff at Novotel were fantastic in settling us for a night. The front desk were very helpful and the facilities (table tennis/pool) perfect to entertain children in a rainy day. Excellent breakfast too.

Dear Kristie, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we will have chance to serve you again in near future. (but not cancel flight ) Sincerely, Summer Lin Director of Rooms

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Other web-users rate our hotel

  • 120 reviews 7.9/10 Location
  • 254 reviews 7/10 Room
  • 230 reviews 7.3/10 Service
  • 5 reviews 0/10 WiFi
  • 90 reviews 5.4/10 Food
  • 87 reviews 7.1/10 Amenities
  • 74 reviews 7.2/10 Breakfast
  • 74 reviews 5.2/10 Comfort

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