Novotel Taipei Taoyuan International Airport Hotel 5 stars

We had a little staycation here over the long easter weekend and we loved it. We stayed in a suite on the top floor overlooking the airport, and the view was awesome. After a whole year of no travel, watching the (surprisingly frequent) planes landing and taking off was oddly therapeutic. The room itself was very well appointed, quite spacious, and had a great floor plan. The bed was comfy, and was perfect for a lazy weekend. As Platinum members we had access to the lounge, which also overlooks the airport and was a real gem. The service from staff at the lounge was impeccable. They very impressively remembered everybody and their preferences, and were very proactive in providing refreshments while discretely and diligently keeping the lounge clean and tidy at all times. The hot and cold apps during the daily happy hour, while not hugely extensive, were of very very decent quality. It was a quite a treat to be there, and quite a highlight of our stay. Breakfast at Q Square was acceptable, but nothing to write home about. The selections were extensive enough, but nothing was particularly memorable. We only had breakfast one day out of the three nights we were there. The liunge happy hour, on the other hand, we showed up for daily! The check in process was exceptional. Elite recognition here is top-notch, which was quite unexpected. Upon arrival, we were swiftly escorted to the lounge for check in. We had booked two days in a base room and one day in the executive suite. As the suites had been fully booked for the other days at the time of booking, we had no expectation of an upgrade, so we were very pleasantly surprised when they upgraded us to the suite for all three nights. We were also offered 5pm late check out. All of this was offered proactively without any prior request. This Novotel is definitely not stingy with its guests! The location of the hotel is a plus or a minus depending on what you plan to do. For our staycation, the location was pretty much perfect. It sits smack on top of the MRT which can take you to Zhongli and Taoyuan HSR in minutes. However, unless you’re driving, it is the only way to get in and out of the hotel, whcih means you can’t stay out too late. Also, because it’s sandwiched between the highway, motorcycles can’t get in, which means once the MRT closes, there’s no Uber Eats or foodpanda when you get hungry after hours. All in all, this was a great stay. We will definitely be back again.

Booked a staycation with the only Accor hotel available in Taiwan to utilize my expiring stayplus benefit. Overall experience is relaxing and satisfying.

Good stay

very nice service was good and comfortable The sound of construction in the morning is a bit annoying but did not affect the overall accommodation experience

I have been at this property before and I have had pleasant experiences. Should I judge the property today with pre-pandemic eyes, I would keep the same good overall score. Given the situation where we are in today and what I have experienced elsewhere I must raise the bar to exceptional when it comes to Novotel Taipei Taoyuan International Airport. I felt safe, I felt secure, the staff has been amazing to go to the extra mile and the sight of the breakfast buffet has been a breath of much needed fresh air. Indeed we can go back to what business travelling was before Covid-19 and this property is the living proof of it. Congratulations to the General Manager (would he going to reply my email? Who knows...) and to the whole staff. Excellent property for the overnight stay before or after your flight. Recommended if you have to carry on business within Taoyuan airport area.