Mercure Bristol Holland House

Mercure Bristol Holland House 4 stars

Customer review rating (ALL Rating) 4.0/5 1,007 reviews

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Description

Hotel extras

  • Central location with excellent transport links and on site car parking

  • Well equipped and versatile meeting and event space.

  • Adaptable meeting and event spaces. Great for training, conference and exhibitions.

  • Short walk from Bristol Temple Meads train station.

  • In walking-distance of the Harbourside, vibrant city and its mix of award winning attractions

ALLSAFE approved hotel

Hotel location

Mercure Bristol Holland House

Redcliffe Hill
BS1 6SQ BRISTOL
United Kingdom

Telephone +44 117 968 9900

Fax +44 117 968 9866

  • FIRST BUS:  Bristol Bus & Co REDCLIFFE HILL

  • By train

    BPW At 7km / 4 miles

  • By train

    BRI At 1km / 0 miles

GPS:51.447341, -2.591025

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

URBAN BAR & KITCHEN

The Urban Bar & Kitchen offers a vibrant and contemporary atmosphere with a fantastic open plan dining facility. Using the finest local produce, you can expect urban food, unsung heroes along with some guilty pleasures to satisfy your appetite.

Our accommodation(s)

275 spacious and well-appointed rooms are both contemporary and comfortable. Upgrade to one of our suites or privilege rooms and receive a host of additional services and enhanced amenities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,007 reviews

TripAdvisor Rating  3.5/5  3,421 reviews

Dropping standards

Customer review rating 2.5/5

Paul Business - Confirmed reviews ALL

Always stay in this hotel while in Bristol. fair prices and good location. On last few stays the standards seem to have dropped. Hotel slightly quite tired inside and out. Clientel also seems to have dropped with marginally antisocial behavior.

Dear Paul R., Thank you for taking the time to share your review. We hope to welcome you back to our hotel very soon! Kind Regards, Chris Falcus General Manager

Ok

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Nice room but disappointed pool closed early.

Dear Sam C., Thank you for taking the time to share your review. We hope to welcome you back to our hotel very soon! Kind Regards, Chris Falcus General Manager

Unsatisfactory on many levels

Customer review rating 2.0/5

J &. S. I. Couples - Confirmed reviews ALL

No explanation or apology after evacuating hotel at 2.30am for fire alarm. Room not serviced during the day. Bathroom door did not close satisfactory and soap dish in a disgusting condition. Employee in the breakfast room had hair down her back. This is a food hygiene issue and hair should be tied up if long. Only one person on duty at 9.00am check out.

Dear John L., Thank you for taking the time to tell us about your experience at the Mercure Bristol Holland House. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chris Falcus General Manager

Good central location with parking

Customer review rating 4.5/5

Ajv Couples - Confirmed reviews ALL

Nice hotel with quiet rooms Good breakfast selection. Close to city centre attractions

Dear Andrew V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Chris Falcus General Manager

Like the Mercure

Customer review rating 4.0/5

William B. Families - Confirmed reviews ALL

Another pleasant stay. We often stay at the Mercure when visiting family. Staff are helpful and friendly, great location, nice rooms, plenty of choice at breakfast

Dear William B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Chris Falcus General Manager

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