Customer review rating 4.1/5 10,437 reviews
ALLSAFE approved hotel
Central location with excellent transport links and on site car parking
High end newly refurbished event suites on a dedicated events floor with lounges & break outs
The place and space to inspire your delegates, accommodating 6 to 220 delegates in 12 suites.
Short walk from Bristol Temple Meads train station.
In walking-distance of the Harbourside, vibrant city and its mix of award winning attractions
Check-in from 15h00
Check out up to 12h00
275 spacious and well-appointed rooms are both contemporary and comfortable. Upgrade to one of our suites or privilege rooms and receive a host of additional services and enhanced amenities.
Classic double room
Classic twin or family room
Privilege room with kingsize bed
Superior spacious room with kingsize bed
Executive Suite with lounge area - 1 super king size bed
Number of meeting rooms: 12
Maximum size: 324 m²
Maximum capacity: 220 people
Maximum banquet capacity: 220 people
100% genuine reviews from our guestsFind out more
Kate J 20/09/2021 TripAdvisor review
This was our first time here and it was perfectly fine, clean, comfortable and quiet. The breakfast was good with everything you could want. This hotel does not warrant the bad reviews at all. My only minor negatives were the bathroom door didn't fully close, there weren't enough towel rails and the hairdryer was rubbish.
Well located. Fairly good stay
Sue R. Couples - 19/09/2021 Confirmed reviews ALL
We had a problem in our second day on returning from day out. Neither of our key cards worked and had not been kept next to a mobile. Had to go to reception and get cards redone. On gaining access to our room the bed had not been made towels had not been changed nor cups. As telephone had been removed from the room for covid reasons it meant having to go back down to reception from the third floor where our room was located. We had passed a maid on the way back to our room so I went back to her and explained the situation and asked for fresh towels and cups. It does look as if our key cards had been deactivated as if we had checked out. The original booking was for 2 nights. Turning to breakfast, on both mornings cooked breakfast was not very hot, despite coked food being on warmers. I have to say all in all this was not what we expected from a 4 star hotel and our experience overall marred our stay with you. However, that t said the room itself was very good, roomy and we liked the seating with foot stalls.
Spacious and comfortable with friendly staff
Jules Business - 19/09/2021 Confirmed reviews ALL
The open spaces, comfortable seating areas and friendly staff make a stay here delightful. Excellent food and service; a quality experience.
Lovely comfortable stay
Anonymous Couples - 19/09/2021 Confirmed reviews ALL
Comfortable, good location
large comfortable room
Maxine Families - 19/09/2021 Confirmed reviews ALL
stayesd with my daughter in a room with twin double beds. Very comfortable and clean.
Our most recent 20 reviews
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