Grand Mercure Allegra Hervey Bay 5 estrelas

Classificação TripAdvisor 4.4/5 330 comentários

Grand Mercure Allegra Hervey Bay - Image 1
Grand Mercure Allegra Hervey Bay - Image 2
Grand Mercure Allegra Hervey Bay - Image 3
Grand Mercure Allegra Hervey Bay - Image 4

Descrição

Extras do hotel

  • Localização à beira-mar

  • Modernos apartamentos elegantemente decorados, com WIFI gratuito

  • Piscina aquecida grande

  • Estacionamento coberto seguro

  • Fácil acesso a restaurantes

Nossas acomodações

Localização do hotel

Grand Mercure Allegra Hervey Bay

468 The Esplanade, Hervey Bay, 70 Cypress Street Torquay
4655 Hervey Bay
Austrália

GPS:-25.2826, 152.88084

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Propriedade 100% para não fumantes

Piscina

Foto não contratual

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação no TripAdvisor  4.4/5  330 comentários

A great family holiday!

Classificação TripAdvisor 5.0/5

Bex M Avaliação certificada TripAdvisor

A brilliant apartment accomodation complex. The room was incredibly spacious, well appointed and comfortable. The swim up aspect of the apartment was excellent for our children to maximise their time in the pool. The staff were friendly and accommodating. Thanks a lot for an awesome stay!

Disgusted with their cancellation policy - especially during a cyclone

Classificação TripAdvisor 1.0/5

Walter F Avaliação certificada TripAdvisor

Let me advise all future travellers to be extremely weary about booking your accommodation at Grand Mercure Allegra Hervey Bay. I happened to book a better rate with this hotel by choosing their no cancellation discounted rate - which was fine as I had no intention of cancelling. However, cyclone Alfred hit the Gold Coast (which is where I live) and despite authorities, etc stating how we were to remain indoors and not drive anywhere, this hotel refused offering me a refund because I had chosen their "no refund rate". They had no intention of refunding me - i.e. come and stay with us or don't - no refund what so ever. I was absolutely disgusted that they would expect me to drive through a cyclone to get to Hervey Bay - you guys should be ashamed of yourselves. Let me also add that 30 minutes into driving from my home to Hervey Bay, they rang and advised that the cyclone was passing through Hervey Bay and that I should consult road outages, etc before continuing on to Hervey Bay. It was only 10 minutes after that call that they rang back and told me that water was getting into the Hotel and they were willing to offer me a full refund. You guys would rather endanger the lives of your customers than be reasonable and offer a discount due to exceptional circumstances such as a "CYCLONE". I hope potential customers read this review and stay elsewhere. I have never dealt with such an unreasonable, rude, uncaring Hotel Management in my entire life.

Good place

Classificação TripAdvisor 4.0/5

342gerryf Romântica - Avaliação certificada TripAdvisor

Lovely apartment, well equipped. Nice restaurant on site. Pool is great, though it was very quiet in late Jan. Underground car park with good access. Sea view is a stretch as the prom is tree lined. Helpful desk staff. A bit over the top on the rules, empty the bins etc but it was easy enough.. washer and dryer in the apartment was handy as it never stopped raining in 2 night stay in Jan.

Fantastic Apartment hotel with remarkable staff

Classificação TripAdvisor 5.0/5

michaelsO4821AA Romântica - Avaliação certificada TripAdvisor

This hotel was a great choice. The apartments are modern, spacious, and very clean. The location is ideal—right by the beach, with a supermarket just a 5-minute walk away, and plenty of restaurants even closer. What impressed me most was the quality of the staff. The receptionist contacted me twice to make sure our tours (whale watching and a K'gari excursion with hotel pickup) were well organized. The manager also made a real effort to ensure our stay was comfortable and hassle-free. Overall, a very pleasant experience. I’d be happy to return in the future.

IM COMING BACK TO THIS ONE

Classificação TripAdvisor 5.0/5

AndreB194 Romântica - Avaliação certificada TripAdvisor

Great experience, rooms big and spacious with every amenities. Clean, modern and tidy. Perfect locality with perfect coffee and cafe close by as well as a selection of restaurants. Beautiful enclosed and safe swimming pool. Friendly and welcoming team

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 227 comentários 9.8/10 Localização
  • 374 comentários 8.5/10 Quarto
  • 167 comentários 9.1/10 Serviço
  • 208 comentários 8.1/10 Conforto
  • 197 comentários 9.8/10 Piscina
  • 140 comentários 7.7/10 Limpeza
  • 113 comentários 9.2/10 Comodidades
  • 67 comentários 8.9/10 Atmosfera

Com a tecnologia Trustyou

Nossos outros estabelecimentos nas proximidades

Todos os nossos hotéis em Hervey Bay