ibis Styles Kingsgate

ibis Styles Kingsgate 3 stars

TripAdvisor rating 3.0/5 1,596 reviews

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Hotel extras

  • Web corner and free Wi-Fi in the entire hotel area

  • In central Melbourne location with easy access to tourist attractions within free tram zone

  • The hotel is undergoing a design transformation of guests rooms

  • 195 guest rooms with Family rooms available

  • Laundry and Dry Cleaning service is available in the hotel

ALLSAFE approved hotel

Hotel location

ibis Styles Kingsgate

131 King Street
3000 MELBOURNE
Australia

GPS:-37.816933, 144.955978

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
Near the property
  • Car park

Breakfast

Continental Buffet Breakfast Struggling to get out of bed? From 7:00AM to 10AM, and up to 11AM on weekends, the ibis Styles breakfast will give you the energy needed to start your day off on the right foot.

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  3.0/5  1,596 reviews

Great location, but...

TripAdvisor rating 3.0/5

Karen M Solo travel - TripAdvisor review

I wanted a hotel within walking distance of Southern Cross Station & this fitted the bill. When I arrived a very grumpy person took $100 deposit even though I had paid in full in advance for my stay. This deposit took a week to be refunded. My single room was tiny & noisy being next to the liftwell. I won't be back.

Hi Karen, Thank you for taking the time to share your recent experience at the hotel. We are very sorry to hear about the inconvenience you experienced because of the unexpected security deposit. We try to avoid these unfortunate situations by mentioning our deposit policy on all booking channels including our own website, to inform our guests prior to their stay. This is a standard practice adopted by many hotels worldwide, but we sympathise this must have been an unwelcome surprise, and we regret that our staff team was not able to offer a convincing explanation during your stay. We also apologise that you found our hotel rooms too small. Our hotel has a range of different room types and if availability allows, we are happy to discuss the option of a room move with you so that we can find a bigger room in a different location which is more to your liking. Kind regards, Management Team

Good for an overnight

TripAdvisor rating 4.0/5

armrestdominance Couples - TripAdvisor review

We spent one night at the Ibis Styles Kingsgate, primarily because it is close to Southern Cross station and we had to catch the first bus to the airport in the morning. It was fine for our needs. The room was an ok size, with a reasonable sized shower. No problem with water pressure. Solid wifi. Not too noisy. The hotel is undergoing renovations, so there's no cafe or breakfast available at the moment.

Dear armrestdominance, Thank you for your feedback regarding your recent stay - we do really appreciate it. We hope to welcome you back again one day in the future. Kind regards, Ibis Styles Kingsgate Hotel

Met our expectations

TripAdvisor rating 4.0/5

georgieandthree Families - TripAdvisor review

This hotel was exactly what it promised to be - nothing fancy, but clean and comfortable. I stayed with my three teenage kids and we didn't feel too squished (although we weren't spending a lot of time in the room). Bathroom was updated, beds were comfy, amenities provided were fine. Location was great - easy to walk to Southern Cross Station and plenty of tram stops. Would have loved a toaster especially since the hotel cafe/breakfast was closed for renovations. Access to a guest laundry was handy, although not cheap at $4/load. Anyone with mobility issues should bear in mind there are stairs from the street.

Hi Georgieandthree, We really value you taking the time to leave a review and share your feedback. It is great to hear that you enjoyed the location of our hotel and found the room to be very clean. As part of our renovations we hope to provide a more accessible entrance in the future, and we appreciate you highlighting this concern. We hope to welcome you back again soon! Kind regards, Management Team

Ticked the boxes

TripAdvisor rating 3.0/5

977chenb Couples - TripAdvisor review

The hotel was well located and very clean, but i probably woudn't rush back. It would suit those more on a budget. It is probably 1 stop up from hostel accommodation. That said, the staff were very nice and we did feel safe. It can get quite noisy on the weekend as we found out on our last night.

Dear 977Chenb, We are glad to hear our location worked out well for you. Thanks for staying with us and sharing your feedback. We will make sure to share your positive comments with our team about our staff, as we are sure that this feedback will serve as an encouragement to all as we strive to continuously improve the quality of our services Kind regards, Management Team

Exceeded Expectations - Good Value, Clean, Comfortable

TripAdvisor rating 4.0/5

step12dude Solo travel - TripAdvisor review

I had a few concerns when booking this property based on some of the reviews left by others. But since I only basic accommodations for my 2-night stay in Melbourne, I decided to give it a go. I was not disappointed. In fact, I was quite pleasantly surprised. Even though I arrived late morning, I was checked in by a professional and cordial staff member. My room was small, as expected, but it looked like it had been recently upgraded. Carpet and furnishings were in excellent shape. Paint appeared reasonably fresh. Bed was very comfortable. Small work desk was ample for my traveling laptop. Room and bath were both spotless. Shower delivered a strong sream of hot water. Room was quiet - did not have any issues with noise from other guest rooms or traffic in the hallways, even though the room was in close proximity to the elevator. Check-out was simple, quick, and handled professionally. Location is convenient (short walk) to various tram lines and Southern Cross railway station. There is a small Woolworth's (groceries) "metro" store and a chemist about a block away. Overall - hotel exceeded my expectations, especially for the price. I would return.

Dear step12dude, Thank you so much for taking the time to leave such a detailed review about your positive experience with us. Your feedback means a lot to us, and we are delighted to hear that your expectations were exceeded. We hope to welcome you back to the hotel very soon! Kind regards, Rebecca Ibis Styles Kingsgate Hotel

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Other web-users rate our hotel

  • 553 reviews 9.6/10 Location
  • 740 reviews 5.5/10 Room
  • 418 reviews 8.7/10 Service
  • 34 reviews 4.7/10 WiFi
  • 450 reviews 3.6/10 Comfort
  • 329 reviews 4.9/10 Cleanliness
  • 156 reviews 2.7/10 Amenities
  • 50 reviews 1.1/10 Food

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