ibis Hamilton Tainui Hotel 3 stars

Customer review rating 4.2/5 7,362 reviews
ibis Hamilton Tainui
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+ 18 Services
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Room 1

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Hotel extras

  • Affordable 3.5 star accommodation

  • Riverside location

  • Close proximity to local attractions

  • Restaurant & terrace bar onsite

  • Conference facilities for up to 80 delegates

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (Nearby)Paying
  • 100% non-smoking hotel
  • Air conditioned
  • HAMILTON INTL APTPaying
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre (Nearby)
  • Babysitting on request (Nearby)
Business services
  • 4 meeting room(s)

Hotel location

ibis Hamilton Tainui

18 Alma Street
3204
hamilton
new zealand

Tel: +6478599200

Fax: (+64)7/8599201

Contact email

Check-in from 14h00

Check out up to 11h00

  • GO BUS :   CBD

  • By plane

    HAMILTON INTL APT At 14.5km / 9.01 miles - Shuttle paying

GPS :-37.785736, 175.282974

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Accessible room

Standard 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
Accessible room

Standard 1 queen and 1 single bed

  • Max. number of persons: 3
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet

Superior 1 king bed Riverside

  • Max. number of persons: 2
  • Area: From 18
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet

Superior 1 queen and 1 single bed Riverside

  • Max. number of persons: 3
  • Area: From 18
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet

MyRoom by Hamilton: Glowing uptream, Mindfullness room, Running & Recovery to calm your senses

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet

Our restaurants and bars

I-BISTRO

Type of cuisine: Healthy eating

I-bistro offers contemporary New Zealand cuisine, either indoors or alfresco on the balcony. The menu incorporates great local produce and flavours to complement the range of wines on offer, while providing a warm and relaxed atmosphere

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

I-BAR

Photo non contractuelle / Strictly non binding

Offering a contemporary New Zealand wine and beer selection, I-bar is one of the only bars in the city with spectacular views of the Waikato River.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 108

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
ibis Hamilton Tainui

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,362 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,114 reviews

Good hotel but noisy

Customer review rating 4.2/5

Finona Business - 20/02/2020 Confirmed reviews ALL

Room was good, lovely view of the river and the Claudelands Bridge, great shower, excellent staff at Reception/ bar/ restaurant. But it was so noisy. I heard every train going over the Claudelands bridge, and there are many. Maybe some double-glazing might help? Locals might be used to it and not hear it, but out-of-towners certainly hear it. The corridor was very echo-y and you heard all the conversations of fellow guests returning to their rooms, and the banging of every door. Needs some soft furnishings and to block the large gap under the door. I tried to block the gap with the bathmat but that didn't work.

Kia ora Fiona Thank you for reaching out with your review. I'm so sorry that this stay wasn't the great and seamless experience you've hoped for. I also appreciate the detail feedback and it allows us to precisely look into issues on hand. We do anticipate to go over a soft refurb into our rooms and the noise insulation certainly an area flagged to look into. We have also updated your profile for future stay to a quiet room. So pleased to learn our both superstar Reece's looked after you well. Will defiantly acknowledge the team members . Hope your travel plan will bring you back soon. Have a fantastic weekend ahead. Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

It was ok, room looking a little worn.

Customer review rating 4.2/5

Lynn M. Couples - 20/02/2020 Confirmed reviews ALL

Reception staff welcoming and informative. Parking expensive !

Kai ora Lynn Always great pleasure to hear from our return guests and to learn your overall stay was a comfortable one. We are hopeful for a soft reburb into our rooms and bathrooms later this year. We hope your travel plan will bring you back soon. Have a great weekend ahead. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager ibis Tainui Hamilton

flexible meal options

Customer review rating 4.2/5

Anonymous Couples - 20/02/2020 Confirmed reviews ALL

check in was excellent. we especially appreciated the desk outside the restaurant and the option of selecting smaller or larger portions for most meals. and the meals were very good. The negative was when we sat on the beds they moved, depending on how we sat, particularly when trying to watch TV from the bed it would be pushed away from the wall. suggest installing a break that housekeeping could lock before guests check in.

Kia ora David Always great pleasure to hear from our guests and to learn your overall stay was a comfortable one. o sorry on the bed setup and we have rectified the issue. great to hear our food offering and portion size suited you well. We are in the process of changing our menu next month also. We hope your travel plan will bring you back soon. Have a great weekend ahead. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager ibis Tainui Hamilton

Business visit - 2 days

Customer review rating 4.2/5

Nick R. Business - 20/02/2020 Confirmed reviews ALL

Arrived 7.30pm on a Mon night, left 7.30am on following Wed morning. Room was fine, with nice outlook over the river. Meal in hotel restaurant on the Mon night was very agreeable - chicken pasta dish followed by apple cinnamon fritters for dessert. Eating outside on the deck that night was very pleasant. Reception staff satisfactory. Only slight grizzle was valet parking - car retrieval each of the two mornings was a bit disorganised, on the second occasion was given my keys and sent downstairs but vehicle wasn't there.

Kia ora Nick Always great pleasure to hear from our return guests and to learn your overall stay was a comfortable one. Will certainly hare with the team on parking and my sincere apologies here. We do understand and respect the timeframe for our guests. We hope your travel plan will bring you back soon. Have a great weekend ahead. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager ibis Tainui Hamilton

Basic but comfortable and everything I need.

Customer review rating 4.2/5

Anonymous Business - 20/02/2020 Confirmed reviews ALL

Easy check in and out. Only change I would make is bring back room service. Grab and go tried but by the time I got my food and got back to room it was cold.

Kia ora Alex Always great pleasure to hear from our guests and to learn your overall stay was a comfortable one. Surely some learning for us in terms of turnaround time with service delivery and have shared with the team. We hope your travel plan will bring you back soon. Have a great weekend ahead. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager ibis Tainui Hamilton

Very courteous staff

Customer review rating 4.2/5

Toni Solo - 19/02/2020 Confirmed reviews ALL

Exceptional service at check in. Great Central location

Kia ora Toni Always great pleasure to hear from our Loyalty guests and to learn your overall stay was a comfortable one. We hope your travel plan will bring you back soon. Have a great weekend ahead. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager ibis Tainui Hamilton

Terrible Service

Customer review rating 4.2/5

Brian Business - 19/02/2020 Confirmed reviews ALL

Upon checking, was told there was ‘free parking at local casino,’ which actually meant $20 an exit. Then called at 8:30pm to ask for 3 bath towels, and was called by someone later, waking up my 5 year old, and told there would be no towels until after 9:00am the next day. Discovered the next morning out in room refrigerator had failed and all our perishable food had spoiled. None of your managers seemed to be willing to help or could think of any useful alternatives. Poor services ce all around.

Central Location Awesome Views

Customer review rating 4.2/5

Dave -. O. Business - 19/02/2020 Confirmed reviews ALL

The staff were friendly and helpful. The room was great and the view over the river was awesome.

Kia ora David We're so pleased to have had you with us and to know that you thoroughly enjoyed your stay. that Mighty Waikato river view is indeed amazing. Please come and see us again soon. Have a fantastic weekend ahead. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton.

Well located

Customer review rating 4.2/5

Jo Families - 19/02/2020 Confirmed reviews ALL

The staff were very friendly and accommodating as we booked 2 adjoining rooms quite late in the day. The view from the rooms was spectacular. The rooms were clean and well-equipped. Only negative is that there is noise coming from the corridors as the doors are not sound proof. Overall, we had a pleasant stay though.

Kia ora Joanne We're so pleased to have had you with us and to know that you enjoyed your stay overall. A better noise insulation certainly on the agenda during our refurb later this year,. Thank you for sharing.Please come and see us again soon. Have a great weekend. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton.

Friendly, helpful staff. Convenient location

Customer review rating 4.2/5

Denise Solo - 19/02/2020 Confirmed reviews ALL

I can't fault the Ibis Tainui in Hamilton. It was a most enjoyable stay. I have already suggested to my daughter and her husband that they stay at Tainui on their proposed visit next year

Kia ora Denise Such a wonderful feeedback, and your'e and family are most welcome back again anytime. We hope your travel plan will bring you back soon. Have a great weekend ahead. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager ibis Tainui Hamilton

Enjoyed staying

Customer review rating 4.2/5

N. B. Friends - 19/02/2020 Confirmed reviews ALL

Staff were friendly and helpful. Liked the 24-hour front desk. Had breakfasts while staying - food nice and fresh & tasty. Room was comfortable with easy-access shower. Very handy location.

Kia ora Nona We're so pleased to have had you with us and to know that you thoroughly enjoyed your stay. Please come and see us again soon. Have a fantastic weekend ahead. Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Excellent hotel

Customer review rating 4.2/5

Martina Couples - 17/02/2020 Confirmed reviews ALL

The Staff were extremely helpful and friendly, the room and beds were clean and very comfortable.

Kia ora Martina So good to read your feedback and shared this with the team during briefing. Please come and see us again soon. Have a great week. Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Well located.

Customer review rating 4.2/5

Debbie Business - 17/02/2020 Confirmed reviews ALL

No problems. Just a standard room in a hotel for business.

Kia ora Debbie We're so pleased to have had you stay with us and to know that your overall stay was an enjoyable one.Please come and see us again soon. Continue to have a great week. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Bad sleep air-conditioning problem

Customer review rating 4.2/5

Ian Couples - 16/02/2020 Confirmed reviews ALL

Loud noise all night from air condition unit, didn't sleep!

Great location

Customer review rating 4.2/5

Jackie Families - 16/02/2020 Confirmed reviews ALL

We had a very enjoyable stay. Lovely to be so close to the river and so handy to Victoria Street. Because we drove in at night time, we had a little difficulty finding the right way in for the car, but having sorted it out we had no difficulty later. The staff were all very helpful and friendly. We enjoyed the variety offered for breakfast. The room was comfortable and clean, and we always love the Ibis mattresses. Maybe a choice of types of pillow would have been helpful.

Kia ora Jackie So pleased to have had you stay with us and to know that your overall stay was an enjoyable one. Please come and see us again soon and continue to have a great week. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Good stay

Customer review rating 4.2/5

Anonymous Business - 15/02/2020 Confirmed reviews ALL

Quiet room, with very comfortable bed. Efficient valet service who dealt with our large groups early morning requirements. Very helpful staff.

Kia ora Jill We're so pleased to have had you with us and to know that you and the team enjoyed their stay and being well looked after by our team. We trust your team journey onward was a comfortable and exciting one. Please come and see us again soon. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton

Good location

Customer review rating 4.2/5

Anonymous Business - 15/02/2020 Confirmed reviews ALL

Easy to get to and handy to the restaurants. Friendly staff.

Kia ora Tiina It always great pleasure to hear from our Loyalty members and so pleased to learn your overall stay was a comfortable one. We hope your travel plan will bring you back soon. Have a great week ahead. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager ibis Tainui Hamilton

Nice room.

Customer review rating 4.2/5

Roger Friends - 15/02/2020 Confirmed reviews ALL

Always enjoy my stay at the Ibis. Only negative was our group meal that we had at the Novatel.

Well located, comfortable bed

Customer review rating 4.2/5

Joni Couples - 15/02/2020 Confirmed reviews ALL

Quick stay. The hotel was at capacity due to several events but the noise was minimal which was great. Breakfast was good.

Kia ora Joni. Really great to have had you with us and to learn that you enjoyed your time at Our Place. We hope to see you again. Have a great week. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager ibis Tainui Hamilton

easy central location, fantastic outdoor dining area.

Customer review rating 4.2/5

Gary S. Business - 14/02/2020 Confirmed reviews ALL

Easy to find, comfortable room, friendly helpful staff

Kia ora Gary Thanks for coming to stay and for sharing how much you appreciated the convenience and comfort of Our Place. I'm thrilled too that you encountered great engagement from the team. We hope to welcome you again. Certainly will look into the toaster. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager ibis Tainui Hamilton
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