Customer review rating 4.2/5 3,776 reviews
ALLSAFE approved hotel
An Accor ALLSAFE certified hotel
Central location with nearby transport links
17th Century building with original features
Keepers Kitchen & Bar restaurant with drinks and dishes influenced by locally sourced honey
Gateway to the Cotswolds and Blenheim Palace
Check-in from 14h00
Check out up to 12h00
73 High Street
OX1 4BE oxfordshire
Contact email :H6668@accor.com
Check-in from 14h00
Check out up to 12h00
Classic Double room
Classic Double or Twin Room
Privilege Double Room
Privilege Double or Twin Room
Classic Single room
Type of cuisine: Other cooking style
Eat, Drink & unwind morning, noon & night at the Keepers Kitchen & Bar. Soak up the atmosphere and experience a twist on traditional British and European cuisine with an imaginative menu that includes honey sourced locally from the Cotswolds.
100% genuine reviews from our guestsFind out more
Great stay, perfect location, lovely staff
Kacie F. Couples - 22/09/2021 Confirmed reviews ALL
We had a great time at your hotel. The food was lovely and staff attentive. The perfect place to explore Oxford!
Dylan M. Couples - 22/09/2021 Confirmed reviews ALL
Hotel was in great location. Staff were extremely friendly and welcoming. Our room was located in the new block and was a lovely room. The only negative was that we found it very noisy, I do realise you will hear noise and the other gusts from time to time but we could clearly hear the tv from the next room and the guests in the room above us moving around. It was loud enough to keep us awake till gone midnight every night of our stay. Not sure if this was down to poor soundproofing or the guests in the next room having their tv on excessively loud and the guests above us before extremely heavy footed. We did really like the hotel but the noise issue would make us think twice about booking it again I’m sorry to say.
Parking let’s whole experience down
Robert S. L. Couples - 21/09/2021 Confirmed reviews ALL
I have stayed at the Oxford Eastgate many times prior to Covid - always a fantastic experience. This time however, after being on the road for three hours & looking forward to relaxing in our room, a sign was blocking the car park - NO PARKING. I went to see the receptionist who said “did you book” “no I’ve never needed to book before” I replied. “Well you should have, it’s first come first served” she replied. I explained how upset & frustrated I was to which she gave me the name of the nearest car park, adding another £40 to the cost of our already expensive weekend. “Can I see the manager then please?” I asked ? “He’s not available” was the reply. So I had to then find the car park, pay, & walk back laden down with luggage. When I finally got back to the hotel, 1 1/2 hours after expected, hot, tired & aching, there was still no sign of a manager. Why didn’t Mercure think to warn people that they had built a new annex & that parking was now severely restricted? This left a very bad taste in our mouths & partially ruined our long awaited/ anticipated weekend away. I never got to see any management all weekend - poor!
Generally good but noisy guests
graemehall233 21/09/2021 TripAdvisor review
Generally a good hotel for its price point, and certainly very well located. Unfortunately my stay was spoilt by very loud noisy guests drinking and shouting outside beneath the window to my room until at least 2am. Not directly the hotel's fault perhaps, but I feel that the hotel could perhaps police this sort of behaviour better
Location was good
Anon Business - 20/09/2021 Confirmed reviews ALL
It was an “accessible” bathroom, which I hadn’t asked for. This meant the tiniest lowest sink in the world, couldn’t really wash in it. The whole bathroom was a wet room, and bizarre shower. There was no surface to put a wash bag on, just space for a toothbrush. But worst of all, the room smelt like a urinal. It wasn’t so bad after a shower so maybe it is a problem with the drains. The room was ground floor in the annex bit. The door interlocking to another room was unlocked on arrival. And it was awful, I could hear everything from surrounding rooms, including some horrific coughing during the night, two sets of snoring, and everyone waking up and moving around first thing.
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