Mercure Oxford Eastgate Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 972 reviews

Mercure Oxford Eastgate Hotel - Image 1
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ALLSAFE approved hotel

Hotel extras

  • An Accor ALLSAFE certified hotel

  • Central location with nearby transport links

  • 17th Century building with original features

  • Eastgate Brasserie

  • Gateway to the Cotswolds and Blenheim Palace

Our accommodation(s)

Hotel location

Mercure Oxford Eastgate Hotel

73 High Street, Oxford
United Kingdom

GPS:51.752201, -1.249124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service


Non contractual photo

Eat, Drink and unwind morning, noon and night at the Eastgate Brasserie. Soak up the atmosphere and experience a twist on traditional British and European cuisine within a contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  972 reviews

TripAdvisor Rating  4.0/5  1,829 reviews

Certificate of excellence 2022

Excellent hotel

TripAdvisor rating 5.0/5

NorthStar06400055649 Solo travel - TripAdvisor review

I stayed one night with them, the hotel was excellent, good service, good location, it is one of the few Mercure hotels that gives you soft drinks and water in your room, they notify you by email before your arrival if you need anything extra.

Dear NorthStar06400055649 Thank you for Excellent review an TripAdvisor. It is great to know that you had good service, enjoyed the central location and the amenities in the room. I will share you feedback with all team members,. Kind Regards Bradlee Pillay

Cosy hotel in central Oxford

Customer review rating 4.0/5

Peter Families - Confirmed reviews ALL

The hotel has a traditional feel and is situated in a great central location. Although a little on the small side the room was very clean with a lovely and powerful walk in shower. The breakfast was relaxed with a nice selection of hot and cold food on offer.

Dear Peter, Thank you for taking the time to write such a thoughtful review of our hotel. We are delighted that you found the location convenient, the room clean, and the shower powerful! It is great to hear that you enjoyed our breakfast selection and we are glad that it added to your stay. At Mercure Oxford Eastgate Hotel we strive to provide our guests with a comfortable and convenient experience and we are proud of the traditional atmosphere of our hotel. Thank you again for your feedback, we do value all guest opinions as it helps us continue to improve our services. We hope to welcome you back soon! Kind regards, Chavi Don Operations Manager Mercure Oxford Eastgate Hotel

Good stay in a well located hotel

Customer review rating 4.0/5

William W. Couples - Confirmed reviews ALL

Would have given 9/10 had the guests ‘areas been a little warmer in the day time, we had lunch upon our arrival in the hotel restaurant and had to keep our outdoor coats on and so did a couple sitting at another table. Staff were very friendly.

Dear William, Thank you for taking the time to share your experience with us and providing us with such positive feedback. We are delighted to hear that you enjoyed the convenient location of our hotel and that our friendly staff made your stay even more pleasant. At Mercure Oxford Eastgate Hotel, we strive to provide all of our guests with a comfortable and relaxing environment. We understand that sometimes this can be affected by fluctuations in temperature in certain areas of the hotel. We appreciate you bringing this to our attention and assure you that we take all feedback into consideration. We hope to welcome you back soon! Sincerely, Chavi Don Operations Manager

Great location, room alright, no USB charging port. Great bathroom. Helpful & courteous staff.

TripAdvisor rating 4.0/5

mjohns867850 Couples - TripAdvisor review

Ask for a room with a good view. Also, if you don't want to spend all your time going through a maze of steps, etc. - tell them - so, that you can get a room closer to one of the exits. We had to go down the entire length of the hotel (from the street side) to get in/out. Took a while.

Well located

Customer review rating 4.0/5

P. Couples - Confirmed reviews ALL

Friendly staff but tiny bedroom

Dear Pearman25, Thank you for taking the time to share your experience at the Mercure Oxford Eastgate Hotel. We are delighted that you found our location to be convenient and our staff to be friendly. We apologize if the size of your bedroom was not ideal for your stay. We strive to provide a comfortable experience for all of our guests and we thank you for bringing this to our attention. We hope you will give us another opportunity in the future and wish you all the best. Sincerely, Chavi Don Operations Manager

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Other web-users rate our hotel

  • 731 reviews 8.7/10 Location
  • 959 reviews 6.6/10 Room
  • 757 reviews 8.3/10 Service
  • 20 reviews 5.4/10 WiFi
  • 395 reviews 7/10 Breakfast
  • 277 reviews 5.6/10 Cleanliness
  • 240 reviews 5.2/10 Food
  • 166 reviews 5/10 Value

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