Mercure Oxford Eastgate Hotel

Customer review rating (ALL Rating) 4.2/5 687 reviews

Mercure Oxford Eastgate Hotel - Image 1
Mercure Oxford Eastgate Hotel - Image 2
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Mercure Oxford Eastgate Hotel - Image 4

Description

Hotel extras

  • Central location with nearby transport links

  • 17th Century building with original features

  • Eastgate Brasserie

  • Gateway to the Cotswolds and Blenheim Palace

Our accommodation(s)

Hotel location

Mercure Oxford Eastgate Hotel

73 High Street, Oxford
OX1 4BE OXFORDSHIRE
United Kingdom

GPS:51.752201, -1.249124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • Room service

EASTGATE BRASSERIE

Non contractual photo

Eat, Drink and unwind morning, noon and night at the Eastgate Brasserie. Soak up the atmosphere and experience a twist on traditional British and European cuisine within a contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  687 reviews

TripAdvisor Rating  4.0/5  1,930 reviews

Afternoon tea

TripAdvisor rating 5.0/5

Jacqueline C TripAdvisor review

Afternoon tea. I treated my niece, who has special needs. To an early Christmas present of afternoon tea. She adores the whole experience and fuss. I had purchased via Groupon, feeling unsure what to expect despite being a frequent Mecure guest, I have never had Afternoon tea at one of the hotels. It was beautiful, freshly made sandwiches, you can tell they hadn't been made early in advance. Beautiful scones and a gorgeous chocolate brownie. Plenty to chose from. My niece prefers hot chocolate than tea. The lovely waiters made her 2, which she confirmed were delicious. Would highly recommend, especially the welcoming staff.

Staff shocking this time and no double glazing

Customer review rating 1.5/5

Andy Business - Confirmed reviews ALL

I have stayed here many times. I had booked a stay with breakfast included but breakfast started after I left for my flight. I called days before and they refused to take it off. They upgraded my room as a Gold Member (a member benefit) then tried to charge me extra for doing so. I only saw when checking out and needing to catch my bus. They then refunded and said they’d send the new invoice and still have not. Definitely gone way downhill.

Lovely suite but shower needs improvement

Customer review rating 4.0/5

E B. Families - Confirmed reviews ALL

Suite was lovely. Noisy at night though, so wouldn’t stay in that room again unless sound proofing is installed. Staining on sofas and shower needs to be improved - would be better to remove bath and put a larger shower. Staff were friendly. Breakfast was adequate.

Christmas market visit in Oxford.

TripAdvisor rating 3.0/5

Scenic51592903185 Couples - TripAdvisor review

Stayed Sunday 17th November the room allocated to us was stifling and you couldn’t turn the radiator down. Only one window could be opened but only an inch. There was a fan but this made sleeping difficult because of the noise. It was extremely hot not a pleasant night which was a shame as the bed was very comfortable with the nicest pillows. The shower was excellent. The cooked breakfast was disappointing, food wasn’t very hot and the plates provided were very small. The coffee was tepid and unpleasant. Yogurts, fruit juice and pastries all good. Something needs to be done about the heating in 502 it really was far too hot to sleep in and must be costing a fortune!

Quiet Room

Customer review rating 4.0/5

Tim Business - Confirmed reviews ALL

Good room, staff friendly. Good price for a room in Oxford

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Other web-users rate our hotel

  • 613 reviews 8.8/10 Location
  • 787 reviews 6.1/10 Room
  • 609 reviews 8.1/10 Service
  • 8 reviews 9.5/10 WiFi
  • 397 reviews 4.6/10 Comfort
  • 289 reviews 7.1/10 Breakfast
  • 240 reviews 5.1/10 Cleanliness
  • 196 reviews 4.8/10 Food

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