Mercure Maceio Pajucara 4 stars

Customer review rating (ALL Rating) 4.6/5 1,856 reviews

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Description

Hotel extras

  • Pet-friendly hotel, for fees

  • Children aged 12 and under stay free of charge

  • Hotel in Maceió with swimming pool and panoramic views

  • Hotel in front of Multi Eventos Square

  • 49 mins by car to Zumbi dos Palmares Airport, 15 mins to Maceió bus station

Our accommodation(s)

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Hotel location

Mercure Maceio Pajucara

Avenida Dr Antonio Gouveia, numero 627 Pajucara, Alagoas
57030 170 MACEIO
Brazil

GPS:-9.66819, -35.71439

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAENDÚ

The Restaurant is on the ground floor and is a good option for enjoying breakfast. Dinner is only available through room service. We are unable to offer a lunch service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,856 reviews

TripAdvisor Rating  4.0/5  1,512 reviews

Certificate of excellence 2024

Well located and Very Good Breakfast

Customer review rating 4.0/5

Caffaro ®. Solo - Confirmed reviews ALL

The location is just awesome, as well the breakfast ;) the room and its shower are also perfect!!! The only thing which bothers me a bit was the acoustic of the room :( I was able to listen every single “adventure” from the couple at the room nearby :(

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The rooms are weak. The windows shoud be better like double sloted. For sound and heat isolation.

Dear David, Good afternoon! Thank you for taking the time to tell us about your experience at the Mercure Maceio Pajucara. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us, I inform you that our hotel is in a process of modernization, started by our lobby bar and restaurant and that in this first half of the year it will move on to the apartments, in order to better serve our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thais Pradella Gerente Geral

Amazing staff. Friendly staff.

Customer review rating 5.0/5

Fabio Families - Confirmed reviews ALL

Good evening. My mother and I received excellent service from the entire team. from security to management. an unforgettable stay with the affection we had from the team. congratulations to Mercure Pajucara in Maceió. a successful team, excellent breakfast, location and view of the home. A special hug to Júlia at breakfast and Pedro at reception.

Dear Fabio L., We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara. It is always a pleasure to receive positive feedback. I will share your comments with our team specially Julia and Pedro. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Happy Hollidays! Sincerely, Thais Pradella Gerente Geral

Well located

Customer review rating 5.0/5

Maria C. K. Solo - Confirmed reviews ALL

Pleasant

Dear Maria Claudia, Good Afternoon! We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Pradella Gerente Geral

Very well located

Customer review rating 4.0/5

Carlos Friends - Confirmed reviews ALL

Good service. Staff well educated, pleasant and professional. Very poor lighing on the lifts. They should be better illuminated.

Dear Mr. Antonio, Good Afternoon! We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara. It is always a pleasure to receive positive feedback. I will share your comments with our team specially with Julia. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Pradella Gerente Geral

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Other web-users rate our hotel

  • 464 reviews 8.7/10 Location
  • 603 reviews 6.8/10 Room
  • 1,040 reviews 9.1/10 Service
  • 30 reviews 2.4/10 WiFi
  • 585 reviews 9.2/10 Breakfast
  • 276 reviews 6.7/10 Cleanliness
  • 245 reviews 5.5/10 Comfort
  • 129 reviews 5.1/10 Value

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